[IPAC-List] Outsourcing recruiting/testing

[keith.poole at phoenix.gov]

We have a citywide committee (Innovations and Efficiency Task Force) that 
is looking at creative ways to minimize costs/enhance revenues.  Many 
departments must try and estimate what it would cost to outsource certain 
services (leaving the "should we" analysis for a later phase).  Has anyone 
heard of a public sector / civil service agency that outsources part or 
all of recruiting and testing functions?  Any ideas where an agency could 
obtain a real rough estimate?  This is a very preliminary stage and 
basically we just need to give a $ figure by the end of the week (i.e., 
not a very detailed analysis, more like "a minimum of $___ per hire and 
we've seen it go up to $____ depending on the particulars" kind of 
ballpark).  In a normal hiring year we fill about 3,000 vacancies, equally 
split between internal promotions and external hires.  We mostly do 
minimum qualification screening to establish an eligible list, and only 
test (written M/C or driving demonstration exam) about 10% as a rough 
guess.  We get approx 50,000 applicants per year.  Thanks.

Keith Poole
Human Resources Supervisor
City of Phoenix Human Resources Dept
Employment Services
(602) 262-7140
keith.poole at phoenix.gov