[IPAC-List] Police telecommunicators selection tools

Fred Rafilson fred at iosolutions.org
Fri Jun 10 12:14:26 EDT 2011

Hi Ramona,

I'm not sure from your email whether you are just collecting existing
data or if you are interested in conducting your own research, but
either way, here is another tool for you to consider:


We are always open to research with our assessments, so please let me
know if that is something you would like to pursue.

Fred M. Rafilson, Ph.D. ~ Chief Executive Officer
888.784.1290 ~ fax: 708.410.1558

View a demo of our online testing application:

The Public Safety Selection Specialists(tm)

-----Original Message-----
From: ipac-list-bounces at ipacweb.org
[mailto:ipac-list-bounces at ipacweb.org] On Behalf Of Morris, Ramona (JUS)
Sent: Thursday, June 09, 2011 7:20 PM
To: IPAC-List at ipacweb.org
Subject: [IPAC-List] Police telecommunicators selection tools

Three questions:

1. Are there norms for police telecommunications personnel
(call-takers/dispatchers) on any of the big personality tests (neo-pi-r,
16 factor etc.)

2. Are there any evaluations of their use in improving selection
practices (e.g. increased effectiveness /efficiency)

3. Are any police services using these sorts of selection tools.

(I believe that some services are using the MMPI for comm. staff, but
this screens for major malfunctions, (axis 1 and 2 maybe) as I
understand it...which I freely admit is a very thin level of

Ramona Morris

Research and Evaluation Unit

Ontario Police College

10716 Hacienda Rd.,

Aylmer ON N5H 2T2

519 773 4417

(c) 519 765 5619

"We are the owners of our silences and the slaves of our words."

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