[IPAC-List] Essay computer based testing: Seeking thoughts on dealing with computer glitches

[Dennis Doverspike]

Yes to the disappearing. Over the years, various organizations I have been
associated with have put into place different protections against that
happening, such as having all data go to a server, or be downloaded to a
server right after completion, or copying to a flash or other drive, or
other redundancies. That requires taking a server and setting it up at
remote testing sites, and even then you can run into unique technical
problems.

I have an individual assessment story I tell (which is less of a concern
than the typical high stakes testing situation). At the time I was using
tests from a national vendor and if at the end of the test you hit one
particular button on the keyboard, then your whole test would disappear -
not sure why the vendor had that protection, I believe to keep candidates
from accessing their own score reports or messing with their own files -
but be that as it may.  Anyway, I would warn the candidates repeatedly, no
matter what you do at the end of the test, do not hit the XX button,
whatever the button was. Of course, one curious candidate wanted to see if
his file would really get deleted if he hit the XX button. Of course, he
hit it and his test got deleted. So he had to retake the whole hour long
test.


Never had a candidate try to con with such a claim.

Dennis


On Tue, Apr 8, 2014 at 11:41 AM, Joel Wiesen <
jwiesen at appliedpersonnelresearch.com> wrote:


> Have you ever had a candidate in a room full of test takers tell you that

> his or her computer file with all the exam answers just disappeared?

>

> What do you do to forestall such an occurance?

>

> Have any candidates ever tried to "con" you with such a claim?

>

> Thanks.

>

> Joel

>

>

>

> --

> Joel P. Wiesen, Ph.D., Director

> Applied Personnel Research

> 62 Candlewood Road

> Scarsdale, NY 10583-6040

> http://www.linkedin.com/in/joelwiesen

> (617) 244-8859

> http://appliedpersonnelresearch.com

>

>

>

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-- 
Dennis Doverspike, PhD., ABPP
Licensed Psychologist, #3539 (OHIO)
Independent Consultant
Professor of Psychology, University of Akron
dennisdoverspike at gmail.com

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