From steve_nunez at yahoo.com  Sun Aug  3 20:29:07 2008
From: steve_nunez at yahoo.com (Nunez Steve)
Date: Sun, 3 Aug 2008 17:29:07 -0700 (PDT)
Subject: Search Results: Determining Folder Where Message Lives
Message-ID: <70255.10793.qm@web36804.mail.mud.yahoo.com>

Greetings All,

I'm using Entourage 2008 and think that the search feature incorporating Spotlight is wonderful. One problem however is that while I can locate an email message easily in the search pane, there doesn't seem to be a way to find out what folder it's in.

According to the Entourage search FAQ, found here:

http://www.entourage.mvps.org/faq_topic/search.html

"How to find folder for message: Spotlight search results finds the message. With the message open, click and hold the Move button in the Entourage window. The folder that appears at top of the list is the folder the message resides in."

However there doesn't appear to be any "Move" button in the Entourage window.

Does anyone know how to determine what folder a message in the search results pane actually lives in?

Regards,
    - Steve



      

From dianeross at mvps.org  Sun Aug  3 21:28:47 2008
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 03 Aug 2008 18:28:47 -0700
Subject: Search Results: Determining Folder Where Message Lives
In-Reply-To: <70255.10793.qm@web36804.mail.mud.yahoo.com>
Message-ID: <C4BBA95F.25874%dianeross@mvps.org>

Nunez Steve wrote:

> However there doesn't appear to be any "Move" button in the Entourage window.
> 
> Does anyone know how to determine what folder a message in the search results
> pane actually lives in?

You can add the Move button when you customize the toolbar. Under View in
the Menu bar, select customize toolbar.

There are a couple of scripts that will show the path.

Custom Scripts 
<http://www.entourage.mvps.org/script/custom_scripts.html#script4>

-- 
Diane 



From mecklists at comcast.net  Sun Aug  3 22:24:34 2008
From: mecklists at comcast.net (William Smith)
Date: Sun, 03 Aug 2008 21:24:34 -0500
Subject: Search Results: Determining Folder Where Message Lives
In-Reply-To: <70255.10793.qm@web36804.mail.mud.yahoo.com>
Message-ID: <C4BBD292.13417%mecklists@comcast.net>

On Sunday 8/3/08 7:29 PM, "Nunez Steve" <steve_nunez at yahoo.com> wrote:

> I'm using Entourage 2008 and think that the search feature incorporating
> Spotlight is wonderful. One problem however is that while I can locate an
> email message easily in the search pane, there doesn't seem to be a way to
> find out what folder it's in.

Do you not see the Folder column in your search results? If not then try
selecting View --> Columns --> Folder. It won't give you the full path to
the folder but you at least get the folder name.

Hope this helps!
 
-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



From oceanne at comcast.net  Sun Aug  3 22:59:24 2008
From: oceanne at comcast.net (Anne tomin)
Date: Sun, 03 Aug 2008 19:59:24 -0700
Subject: Thank you
Message-ID: <C4BBBE9C.1C1%oceanne@comcast.net>

I just want to thank everyone that helped me with my "bizarre problem"....
Thanks, it worked.

anne


From steve_nunez at yahoo.com  Sun Aug  3 23:10:00 2008
From: steve_nunez at yahoo.com (Nunez Steve)
Date: Sun, 3 Aug 2008 20:10:00 -0700 (PDT)
Subject: Search Results: Determining Folder Where Message Lives
Message-ID: <602672.91974.qm@web36806.mail.mud.yahoo.com>

Thanks All. Both suggestions worked just fine. Odd that Entourage doesn't do this by default.

One more question for the experts. I did a bunch of re-colouring and adding/deleting of categories as I attempt to implement GTD.

During the process I delete the 'Junk' category. Now the spam filter has chosen one of my other categories, "Errands" and assigns all mail in the Junk folder to this category.

How do I find where this is set and change it back to my re-added 'Junk' category?

Cheers,
    - Steve Nunez



----- Original Message ----
From: William Smith <mecklists at comcast.net>
To: Entourage Help Page mailing list <youtalk at entourage.mvps.org>
Sent: Monday, August 4, 2008 12:24:34 PM
Subject: Re: Search Results: Determining Folder Where Message Lives

On Sunday 8/3/08 7:29 PM, "Nunez Steve" <steve_nunez at yahoo.com> wrote:

> I'm using Entourage 2008 and think that the search feature incorporating
> Spotlight is wonderful. One problem however is that while I can locate an
> email message easily in the search pane, there doesn't seem to be a way to
> find out what folder it's in.

Do you not see the Folder column in your search results? If not then try
selecting View --> Columns --> Folder. It won't give you the full path to
the folder but you at least get the folder name.

Hope this helps!

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>


YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org



      

From dianeross at mvps.org  Mon Aug  4 01:07:05 2008
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 03 Aug 2008 22:07:05 -0700
Subject: Search Results: Determining Folder Where Message Lives
In-Reply-To: <602672.91974.qm@web36806.mail.mud.yahoo.com>
Message-ID: <C4BBDC89.258AC%dianeross@mvps.org>

Nunez Steve wrote:

> During the process I delete the 'Junk' category. Now the spam filter has
> chosen one of my other categories, "Errands" and assigns all mail in the Junk
> folder to this category.
> 
> How do I find where this is set and change it back to my re-added 'Junk'
> category?

Can you just add it back? I thought you were not supposed to be able to
delete the Junk category. Just checked and it's grayed out for delete.

Does quitting and restarting bring it back? What about a restart?

-- 
Diane 



From barry at barryw.net  Mon Aug  4 02:31:44 2008
From: barry at barryw.net (Barry Wainwright)
Date: Mon, 4 Aug 2008 07:31:44 +0100
Subject: Search Results: Determining Folder Where Message Lives
In-Reply-To: <C4BBDC89.258AC%dianeross@mvps.org>
References: <C4BBDC89.258AC%dianeross@mvps.org>
Message-ID: <A63207D4-4BB5-4DFE-BFEE-67E7D28C0CCB@barryw.net>

you shouldn't be able to delete that category. It has an 'ID' of 1 and  
is a reserved category.

the only thing to do now, is to rename your 'Errands' category to  
'junk' and create a new 'errands' category.

If you can discover _how_ you managed to delete it, report this as a  
bug using the 'send feedback' item under the Help menu.

-- 
Barry

On 4 Aug 2008, at 06:07, Diane Ross wrote:

> Nunez Steve wrote:
>
>> During the process I delete the 'Junk' category. Now the spam  
>> filter has
>> chosen one of my other categories, "Errands" and assigns all mail  
>> in the Junk
>> folder to this category.
>>
>> How do I find where this is set and change it back to my re-added  
>> 'Junk'
>> category?
>
> Can you just add it back? I thought you were not supposed to be able  
> to
> delete the Junk category. Just checked and it's grayed out for delete.
>
> Does quitting and restarting bring it back? What about a restart?
>
> -- 
> Diane
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org




From steve_nunez at yahoo.com  Mon Aug  4 03:21:36 2008
From: steve_nunez at yahoo.com (Nunez Steve)
Date: Mon, 4 Aug 2008 00:21:36 -0700 (PDT)
Subject: Search Results: Determining Folder Where Message Lives
Message-ID: <327430.10169.qm@web36804.mail.mud.yahoo.com>

Thanks All. 

I don't know how I managed to delete it. Probably with one too many confused mouse clicks. I may very well be that I accidently renamed it too, which probably should not be allowed if it's an important category.

In any event, renaming Errands to Junk and recreating Errands seems to have solved the problem.

Cheers,
- Steve



----- Original Message ----
From: Barry Wainwright <barry at barryw.net>
To: YouTalk mailing list for discussion of Microsoft Entourage <youtalk at entourage.mvps.org>
Sent: Monday, August 4, 2008 4:31:44 PM
Subject: Re: Search Results: Determining Folder Where Message Lives

you shouldn't be able to delete that category. It has an 'ID' of 1 and  
is a reserved category.

the only thing to do now, is to rename your 'Errands' category to  
'junk' and create a new 'errands' category.

If you can discover _how_ you managed to delete it, report this as a  
bug using the 'send feedback' item under the Help menu.

-- 
Barry

On 4 Aug 2008, at 06:07, Diane Ross wrote:

> Nunez Steve wrote:
>
>> During the process I delete the 'Junk' category. Now the spam  
>> filter has
>> chosen one of my other categories, "Errands" and assigns all mail  
>> in the Junk
>> folder to this category.
>>
>> How do I find where this is set and change it back to my re-added  
>> 'Junk'
>> category?
>
> Can you just add it back? I thought you were not supposed to be able  
> to
> delete the Junk category. Just checked and it's grayed out for delete.
>
> Does quitting and restarting bring it back? What about a restart?
>
> -- 
> Diane
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org



      

From steve_nunez at yahoo.com  Mon Aug  4 05:41:44 2008
From: steve_nunez at yahoo.com (Nunez Steve)
Date: Mon, 4 Aug 2008 02:41:44 -0700 (PDT)
Subject: Custom View vs. Saved Search
Message-ID: <37343.15759.qm@web36801.mail.mud.yahoo.com>

I must say, some of you folks really know this product well. I've been using it since 2003 (I know because I discovered tasks going back that far!), and I'm only now really learning the features.

As others have pointed out on various websites, the new mechanism for 'Custom View" is now called Saved Search. I just wonder if anyone here has an opinion on one vs the other.

There seems to be no way to create new custom views, however I can edit my old ones. I'm wondering if there is any value in keeping them around, or if I should just delete them and recreate them as saved searches.

Since there is no longer a way to create them, it would seem reasonable to infer that at some point in the future they will be migrated over to saved searches.

Regards,
- Steve


      

From mecklists at comcast.net  Mon Aug  4 08:39:16 2008
From: mecklists at comcast.net (William Smith)
Date: Mon, 04 Aug 2008 07:39:16 -0500
Subject: Custom View vs. Saved Search
In-Reply-To: <37343.15759.qm@web36801.mail.mud.yahoo.com>
Message-ID: <C4BC62A4.13435%mecklists@comcast.net>

On Monday 8/4/08 4:41 AM, "Nunez Steve" <steve_nunez at yahoo.com> wrote:

> As others have pointed out on various websites, the new mechanism for 'Custom
> View" is now called Saved Search. I just wonder if anyone here has an opinion
> on one vs the other.
> 
> There seems to be no way to create new custom views, however I can edit my old
> ones. I'm wondering if there is any value in keeping them around, or if I
> should just delete them and recreate them as saved searches.
> 
> Since there is no longer a way to create them, it would seem reasonable to
> infer that at some point in the future they will be migrated over to saved
> searches.

Hi Steve!

Saved Search = Custom View.

They are the same with one exception and that is you have one more way of
creating a Saved Search than you had before.

To create a Saved Search in Entourage 2008 you can:

1. Right-click the "Views" folder at the bottom of the folder list on the
left and select New Saved Search.

2. Select File --> New --> Saved Search.

3. [New] Use the Search field in the upper right corner of the Entourage
main window, the Quick Filter field or simply type Command-F (Find) to
search based on your criteria and then click the Save button when you're
done.

Hope this helps!

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



From dianeross at mvps.org  Mon Aug  4 15:26:59 2008
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 04 Aug 2008 12:26:59 -0700
Subject: Search Results: Determining Folder Where Message Lives
In-Reply-To: <327430.10169.qm@web36804.mail.mud.yahoo.com>
Message-ID: <C4BCA613.25986%dianeross@mvps.org>

I can verify that in Edit mode, you can change the name of the Junk
category.

If this category is locked for delete, it should also be locked for name. I
reported this as a bug.

-- 
Diane 



Nunez Steve wrote:

> Thanks All. 
> 
> I don't know how I managed to delete it. Probably with one too many confused
> mouse clicks. I may very well be that I accidently renamed it too, which
> probably should not be allowed if it's an important category.
> 
> In any event, renaming Errands to Junk and recreating Errands seems to have
> solved the problem.
> 
> Cheers,
> - Steve
> 
> 
> 
> ----- Original Message ----
> From: Barry Wainwright <barry at barryw.net>
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Sent: Monday, August 4, 2008 4:31:44 PM
> Subject: Re: Search Results: Determining Folder Where Message Lives
> 
> you shouldn't be able to delete that category. It has an 'ID' of 1 and
> is a reserved category.
> 
> the only thing to do now, is to rename your 'Errands' category to
> 'junk' and create a new 'errands' category.
> 
> If you can discover _how_ you managed to delete it, report this as a
> bug using the 'send feedback' item under the Help menu.



From barry at barryw.net  Tue Aug  5 16:59:11 2008
From: barry at barryw.net (Barry Wainwright)
Date: Tue, 5 Aug 2008 21:59:11 +0100
Subject: Search Results: Determining Folder Where Message Lives
In-Reply-To: <C4BCA613.25986%dianeross@mvps.org>
References: <C4BCA613.25986%dianeross@mvps.org>
Message-ID: <06851797-5358-4113-A0AA-C7E601FD6737@barryw.net>

for some reason, I have a feeling that this problem was in previous  
versions as well. I seem to recall people being able to change the  
name of th ejunk category before.


-- 
Barry

On 4 Aug 2008, at 20:26, Diane Ross wrote:

> I can verify that in Edit mode, you can change the name of the Junk
> category.
>
> If this category is locked for delete, it should also be locked for  
> name. I
> reported this as a bug.
>
> -- 
> Diane
>
>
>
> Nunez Steve wrote:
>
>> Thanks All.
>>
>> I don't know how I managed to delete it. Probably with one too many  
>> confused
>> mouse clicks. I may very well be that I accidently renamed it too,  
>> which
>> probably should not be allowed if it's an important category.
>>
>> In any event, renaming Errands to Junk and recreating Errands seems  
>> to have
>> solved the problem.
>>
>> Cheers,
>> - Steve
>>
>>
>>
>> ----- Original Message ----
>> From: Barry Wainwright <barry at barryw.net>
>> To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Sent: Monday, August 4, 2008 4:31:44 PM
>> Subject: Re: Search Results: Determining Folder Where Message Lives
>>
>> you shouldn't be able to delete that category. It has an 'ID' of 1  
>> and
>> is a reserved category.
>>
>> the only thing to do now, is to rename your 'Errands' category to
>> 'junk' and create a new 'errands' category.
>>
>> If you can discover _how_ you managed to delete it, report this as a
>> bug using the 'send feedback' item under the Help menu.
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org




From lanegan at salk.edu  Thu Aug  7 18:49:04 2008
From: lanegan at salk.edu (Storme Lanegan)
Date: Thu, 7 Aug 2008 15:49:04 -0700
Subject: Error Message 18576
Message-ID: <CFFCE4D0-0844-49BC-BEC2-00A3B6E05D17@salk.edu>

Mac OS X Version - 10.5.4

Entourage Version - 12.1.1

Account Type - Exchange

Details of problem - past appointments keep trying to synch with the  
calendar and are unable to producing the Error Message 18576.  The  
appointments are over a year old and were originally entered into iCal  
and exported to Exchange.  The errors show up at least 4 or 5 times  
per day.  Currently we are just deleting the error messages.  We would  
like to eliminate the problem

Thank you.

From dianeross at mvps.org  Thu Aug  7 19:20:17 2008
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 07 Aug 2008 16:20:17 -0700
Subject: Error Message 18576
In-Reply-To: <CFFCE4D0-0844-49BC-BEC2-00A3B6E05D17@salk.edu>
Message-ID: <C4C0D141.26148%dianeross@mvps.org>

Storme Lanegan wrote:

> Details of problem - past appointments keep trying to synch with the
> calendar and are unable to producing the Error Message 18576.  The
> appointments are over a year old and were originally entered into iCal
> and exported to Exchange.  The errors show up at least 4 or 5 times
> per day.  Currently we are just deleting the error messages.  We would
> like to eliminate the problem


Try this...

Create a custom view in the calendar view to show mail older than one year.
There are several choices like Date created, date modified etc. You can then
select all and delete them, or be more specific and delete just the problem
events.

FYI...items are stored for syncing in a database called the Truth. If this
database contains corrupted data then it will just re-sync populating the
bad data over and over. You might want to reset.

<http://www.entourage.mvps.org/troubleshoot/syncservices.html#ss2>

-- 
Diane 



From steve_nunez at yahoo.com  Thu Aug  7 21:50:21 2008
From: steve_nunez at yahoo.com (Nunez Steve)
Date: Thu, 7 Aug 2008 18:50:21 -0700 (PDT)
Subject: Not Creating a Task
Message-ID: <409872.7040.qm@web36805.mail.mud.yahoo.com>

Hello everyone,

Has anyone noticed or reported that you can't seem to cancel the creation of a task? 

Once you start down the path of creating a task, it appears that there's no going back. The only way to remove it is to complete it (even partially) and then go to the task list and delete it.

You'd think the escape key would do this, but it doesn't.

Does anyone know of a way to do this?

Cheers,
    - Steve


      

From mecklists at comcast.net  Thu Aug  7 22:15:56 2008
From: mecklists at comcast.net (William Smith)
Date: Thu, 07 Aug 2008 21:15:56 -0500
Subject: Not Creating a Task
In-Reply-To: <409872.7040.qm@web36805.mail.mud.yahoo.com>
Message-ID: <C4C1168C.136F0%mecklists@comcast.net>

On Thursday 8/7/08 8:50 PM, "Nunez Steve" <steve_nunez at yahoo.com> wrote:

> Has anyone noticed or reported that you can't seem to cancel the creation of a
> task? 
> 
> Once you start down the path of creating a task, it appears that there's no
> going back. The only way to remove it is to complete it (even partially) and
> then go to the task list and delete it.
> 
> You'd think the escape key would do this, but it doesn't.

Entourage 2008 really morphed into a less-is-more application or maybe more
appropriately a reduced-clutter application. The developers wisely or
unwisely thought end users would grok the changes but lot of folks are
looking for old buttons and/or features.

Philosophy aside...

In the case of Tasks or most any other item in Entourage, if you don't want
it then simply close it and don't save it.

An Escape to cancel would be a handy shortcut, though.

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



From barry at barryw.net  Sat Aug  9 02:32:31 2008
From: barry at barryw.net (Barry Wainwright)
Date: Sat, 9 Aug 2008 07:32:31 +0100
Subject: Not Creating a Task
In-Reply-To: <C4C1168C.136F0%mecklists@comcast.net>
References: <C4C1168C.136F0%mecklists@comcast.net>
Message-ID: <0047DF03-E22B-4EA1-B0D2-602D22547916@barryw.net>

the problem is that most people turn off the 'ask to save on closing'  
and let events, tasks etc save automatically.

If you modify the task toolbar o include the delete button, you can  
delete a half-created task.



-- 
Barry

On 8 Aug 2008, at 03:15, William Smith wrote:

> On Thursday 8/7/08 8:50 PM, "Nunez Steve" <steve_nunez at yahoo.com>  
> wrote:
>
>> Has anyone noticed or reported that you can't seem to cancel the  
>> creation of a
>> task?
>>
>> Once you start down the path of creating a task, it appears that  
>> there's no
>> going back. The only way to remove it is to complete it (even  
>> partially) and
>> then go to the task list and delete it.
>>
>> You'd think the escape key would do this, but it doesn't.
>
> Entourage 2008 really morphed into a less-is-more application or  
> maybe more
> appropriately a reduced-clutter application. The developers wisely or
> unwisely thought end users would grok the changes but lot of folks are
> looking for old buttons and/or features.
>
> Philosophy aside...
>
> In the case of Tasks or most any other item in Entourage, if you  
> don't want
> it then simply close it and don't save it.
>
> An Escape to cancel would be a handy shortcut, though.
>
> -- 
>
> bill
>
> William M. Smith, Microsoft Interop MVP - Mac/Windows
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org




From ElvisCruz at mac.com  Sat Aug  9 09:30:29 2008
From: ElvisCruz at mac.com (Elvis Cruz)
Date: Sat, 09 Aug 2008 09:30:29 -0400
Subject: Accidentally deleting contacts from the address book.
Message-ID: <C4C31435.34E7B%ElvisCruz@mac.com>

Hey fellow Entourage users,

I?ve occasionally accidentally deleted contacts from my address book, and
was quite annoyed to not have a ?deleted contacts? folder or other such
mechanism for retrieving them.

This is so odd, considering there?s a deleted messages folder.

Does anyone know of a way to retrieve an accidentally deleted contact?  I?m
running 2004, 11.4.0

Thanks,

Elvis

From dianeross at mvps.org  Sat Aug  9 16:04:00 2008
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 09 Aug 2008 13:04:00 -0700
Subject: Accidentally deleting contacts from the address book.
In-Reply-To: <C4C31435.34E7B%ElvisCruz@mac.com>
Message-ID: <C4C34640.2640E%dianeross@mvps.org>

Elvis Cruz wrote:

> Does anyone know of a way to retrieve an accidentally deleted contact?  I?m
> running 2004, 11.4.0

Not unless you have a backup. It's so easy to export your contacts as a tab
delimited file there is no excuse.

In Entourage 2008 you can use the new Automator actions to schedule this
with iCal. It might even be one of the Entourage 2004 actions. I don't have
a list of those to compare. Look for Export Entourage Contacts. Save as iCal
plugin and edit for backup times.

I also strongly urge you to backup all of your data in Entourage on a
regular basis. Keep snapshots like Time Machine so you can roll back.
Sometimes we work with a damaged database that is not obvious and when
rebuilding fails you will need to roll back to the time before the
corruption started.

-- 
Diane 



From ElvisCruz at mac.com  Sun Aug 10 19:39:07 2008
From: ElvisCruz at mac.com (Elvis Cruz)
Date: Sun, 10 Aug 2008 19:39:07 -0400
Subject: Accidentally deleting contacts from the address book.
In-Reply-To: <C4C34640.2640E%dianeross@mvps.org>
Message-ID: <C4C4F45B.34ED7%ElvisCruz@mac.com>

Hi Dianne,

Yes, I do have backups, but that is much more involved than simply looking
in a "deleted contacts" folder, if only one existed, the way we can do with
deleted messages.

This would be a great thing for Entourage to have.

Thanks,

Elvis
> From: Diane Ross <dianeross at mvps.org>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Sat, 09 Aug 2008 13:04:00 -0700
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Conversation: Accidentally deleting contacts from the address book.
> Subject: Re: Accidentally deleting contacts from the address book.
> 
> Elvis Cruz wrote:
> 
>> Does anyone know of a way to retrieve an accidentally deleted contact?  I?m
>> running 2004, 11.4.0
> 
> Not unless you have a backup. It's so easy to export your contacts as a tab
> delimited file there is no excuse.
> 
> In Entourage 2008 you can use the new Automator actions to schedule this
> with iCal. It might even be one of the Entourage 2004 actions. I don't have
> a list of those to compare. Look for Export Entourage Contacts. Save as iCal
> plugin and edit for backup times.
> 
> I also strongly urge you to backup all of your data in Entourage on a
> regular basis. Keep snapshots like Time Machine so you can roll back.
> Sometimes we work with a damaged database that is not obvious and when
> rebuilding fails you will need to roll back to the time before the
> corruption started.
> 
> -- 
> Diane 
> 
> 
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From dianeross at mvps.org  Sun Aug 10 19:46:33 2008
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 10 Aug 2008 16:46:33 -0700
Subject: Accidentally deleting contacts from the address book.
In-Reply-To: <C4C4F45B.34ED7%ElvisCruz@mac.com>
Message-ID: <C4C4CBE9.2651F%dianeross@mvps.org>

Elvis Cruz wrote:

> Yes, I do have backups, but that is much more involved than simply looking
> in a "deleted contacts" folder, if only one existed, the way we can do with
> deleted messages.
> 
> This would be a great thing for Entourage to have.

I agree it would be easier, but there is probably a reason this was never
added as a feature. I can ask, but in the mean time send feedback and submit
your request.

Send feedback to Microsoft.

When working in Office, you can use the ?Send Feedback? option under the
Help menu in all of the Office applications or visit

<http://www.microsoft.com/mac/suggestions.mspx>

-- 
Diane 



From dianeross at mvps.org  Mon Aug 11 18:10:06 2008
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 11 Aug 2008 15:10:06 -0700
Subject: [ANN] Apple Security Update blocks Microsoft's update process
Message-ID: <C4C606CE.26AAF%dianeross@mvps.org>

Microsoft updaters include a step to safeguard users that have not followed
directions to quit all applications before updating. However this safeguard
is now blocked by a recent Apple security update. This affects Leopard users
only!

Read the full story here....

Apple Security Update blocks Microsoft's update process (The Entourage Help
Blog) 
<http://blog.entourage.mvps.org/2008/08/apple_security_update_blocks_microso
fts_update_process.html>

In case the above link does not work:

<http://ub0.cc/79/3>

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>




From gareth at perceptioneventsltd.co.uk  Tue Aug 12 09:33:37 2008
From: gareth at perceptioneventsltd.co.uk (Gareth Hawke)
Date: Tue, 12 Aug 2008 14:33:37 +0100
Subject: Calendars
Message-ID: <F967793D32A0804A9FAEC1742F0ABCE45F5A@SERVER-PERCEPT.PerceptionEvents.internal>

Hello

 

I use entourage with my mac  book pro and want to chose the calendar I
sync with my iphone from my main account to a public folders calendar.
How do I do this. The green tick at present is on my account.

 

Thanks


From dianeross at mvps.org  Tue Aug 12 17:03:12 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 12 Aug 2008 14:03:12 -0700
Subject: [ANN] Updaters for Office 2004 and Office 2008 
Message-ID: <C4C748A0.26D26%dianeross@mvps.org>

Microsoft Office 2004 for Mac 11.5.1 Update
Contains very little for Entourage, but there is a Word fix that you should
consider and update.

Microsoft Office 2008 for Mac 12.1.2 Update
Several considerable fixes involving Sync Services and stability.

Read the complete description and details of the updates on the Entourage
Help Blog <http://blog.entourage.mvps.org/>

Currently, the updates are only available via Mactopia downloads, but should
be showing up via AutoUpdate shortly.

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>



From graydressage at optonline.net  Tue Aug 12 20:32:54 2008
From: graydressage at optonline.net (Lendon Gray)
Date: Tue, 12 Aug 2008 20:32:54 -0400
Subject: <no subject>
Message-ID: <C4C7A3F6.2B5C%graydressage@optonline.net>

I no longer have the ?send? icon on the emails I write. The only way I can
send an email is to click the red circle, save it as a draft, and then drag
it to the outbox. 

I took my computer on a trip this weekend and someone else used I to get
online. I know they had some trouble getting online so I don?t know if they
changed some settings of something.

I am pretty computer-incompetant.

And I just discovered spell check isn?t working.
Lendon



From dianeross at mvps.org  Tue Aug 12 20:42:09 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 12 Aug 2008 17:42:09 -0700
Subject: <no subject>
In-Reply-To: <C4C7A3F6.2B5C%graydressage@optonline.net>
Message-ID: <C4C77BF1.26DE1%dianeross@mvps.org>

What happens if you try command-K to send?

If you create a new Identity can you see the Send icon?

With all the problems you are listing, we need to examine your base system
files. I would download the latest Apple combo and run it. Run Repair
Permissions and see if the problems go away. If not, check this page to
determine where the problem is located so we can come up with a fix.

<http://www.entourage.mvps.org/troubleshoot/basics.html>

-- 
Diane 

Lendon Gray wrote:

> I no longer have the ?send? icon on the emails I write. The only way I can
> send an email is to click the red circle, save it as a draft, and then drag
> it to the outbox.
> 
> I took my computer on a trip this weekend and someone else used I to get
> online. I know they had some trouble getting online so I don?t know if they
> changed some settings of something.
> 
> I am pretty computer-incompetant.
> 
> And I just discovered spell check isn?t working.
> Lendon
> 
> 
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From graydressage at optonline.net  Tue Aug 12 22:03:36 2008
From: graydressage at optonline.net (Lendon Gray)
Date: Tue, 12 Aug 2008 22:03:36 -0400
Subject: <no subject>
In-Reply-To: <C4C77BF1.26DE1%dianeross@mvps.org>
Message-ID: <C4C7B938.2B71%graydressage@optonline.net>

Command K gets me nothing.

I don't know how to create a new identity-- don't know what that means. I
went to "Help" and I was afraid to create a new one -- how would I get back
to the old one (Would I want to?)
I tried to do the other things you suggested but don't know what Apple combo
is and couldn't find repair permissions. Told you I was a computer moron...
If you want to know about horses, I can help (have a long time student
competing in the Olympics tomorrow :-)

After turning it off and on again, I now have spell check.

Thanks for trying. Sorry I'm so stupid.
Lendon


On 8/12/08 8:42 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> What happens if you try command-K to send?
> 
> If you create a new Identity can you see the Send icon?
> 
> With all the problems you are listing, we need to examine your base system
> files. I would download the latest Apple combo and run it. Run Repair
> Permissions and see if the problems go away. If not, check this page to
> determine where the problem is located so we can come up with a fix.
> 
> <http://www.entourage.mvps.org/troubleshoot/basics.html>



From dianeross at mvps.org  Tue Aug 12 22:48:46 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 12 Aug 2008 19:48:46 -0700
Subject: <no subject>
In-Reply-To: <C4C7B938.2B71%graydressage@optonline.net>
Message-ID: <C4C7999E.26E13%dianeross@mvps.org>

Lendon Gray wrote:

> Command K gets me nothing.

This sounds like your base files are corrupted.
> 
> I don't know how to create a new identity-- don't know what that means. I
> went to "Help" and I was afraid to create a new one -- how would I get back
> to the old one (Would I want to?)

Under Entourage in the Menu bar select "Switch Identity"
Select New and name it Test
Do you see the Send Icon?
When you finish testing select "Switch Identity" and select your Main
Identity 

See it's easy to switch Identities. Very useful for testing your current
Identity. If it's not our Identity then it's either in your User's folder or
a system wide problem.


> I tried to do the other things you suggested but don't know what Apple combo
> is 

A combo updater contains all incremental updates and will update files that
could have become corrupted. Normally when you download an updater it's an
incremental updater. It only adds the new files.

See this page to get the right combo. For Leopard you won't need to know if
you have an Intel or PPC. If you are using Tiger and don't know what type of
computer, look under the Apple in the Menu bar. About this Mac will tell
you.

>  and couldn't find repair permissions.

Using Repair Permissions after installing MS Office or any application that
uses an installer is often advised. To use Repair Permissions:
1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.

Don't run from CD. Updates contain a newer versions of the application's
permissions. 
> 
> After turning it off and on again, I now have spell check.

That's progress.
> 
> Thanks for trying. Sorry I'm so stupid.

You learn by asking. There are no stupid questions. If you get through all
of this then you can add several new things you have learned.

-- 
Diane 



From mecklists at comcast.net  Tue Aug 12 23:51:10 2008
From: mecklists at comcast.net (William Smith)
Date: Tue, 12 Aug 2008 22:51:10 -0500
Subject: <no subject>
In-Reply-To: <C4C7A3F6.2B5C%graydressage@optonline.net>
Message-ID: <C4C7C45E.13928%mecklists@comcast.net>

On Tuesday 8/12/08 7:32 PM, "Lendon Gray" <graydressage at optonline.net>
wrote:

> I no longer have the ?send? icon on the emails I write. The only way I can
> send an email is to click the red circle, save it as a draft, and then drag
> it to the outbox.

This sounds like someone was playing with your Toolbar. Open a new message
and then select View --> Customize Toolbar... You can drag a new Send button
in place.

For spelling go to Entourage menu --> Preferences... --> General Preferences
--> Spelling and enable your spelling there.

Hope this helps!

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



From dianeross at mvps.org  Tue Aug 12 23:58:38 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 12 Aug 2008 20:58:38 -0700
Subject: <no subject>
In-Reply-To: <C4C7999E.26E13%dianeross@mvps.org>
Message-ID: <C4C7A9FE.26E27%dianeross@mvps.org>

Diane Ross wrote:

> See this page to get the right combo.

Opps forget to include the URL.

<http://www.entourage.mvps.org/troubleshoot/combo.html>

-- 
Diane 



From graydressage at optonline.net  Wed Aug 13 08:05:57 2008
From: graydressage at optonline.net (Lendon Gray)
Date: Wed, 13 Aug 2008 08:05:57 -0400
Subject: <no subject>
In-Reply-To: <C4C7C45E.13928%mecklists@comcast.net>
Message-ID: <C4C84665.2B8A%graydressage@optonline.net>

Bill,
You're a genius -- I knew it had to be something very simple -- I tried to
customize the toolbar without opening a message. Duh! Thank you very much.
Lendon


On 8/12/08 11:51 PM, "William Smith" <mecklists at comcast.net> wrote:

> On Tuesday 8/12/08 7:32 PM, "Lendon Gray" <graydressage at optonline.net>
> wrote:
> 
>> I no longer have the ?send? icon on the emails I write. The only way I can
>> send an email is to click the red circle, save it as a draft, and then drag
>> it to the outbox.
> 
> This sounds like someone was playing with your Toolbar. Open a new message
> and then select View --> Customize Toolbar... You can drag a new Send button
> in place.
> 
> For spelling go to Entourage menu --> Preferences... --> General Preferences
> --> Spelling and enable your spelling there.
> 
> Hope this helps!



From dianeross at mvps.org  Thu Aug 14 18:22:53 2008
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 14 Aug 2008 15:22:53 -0700
Subject: [ANN] Updaters for Office 2004 and Office 2008 
In-Reply-To: <C4C9AF61.2C4E%gareth@perceptioneventsltd.co.uk>
Message-ID: <C4C9FE4D.27565%dianeross@mvps.org>

Exchange is not my area of expertise. I'm including the list on this. Most
of the guys use Exchange and can help. As far as the categories go, if you
enter the category in one of the fields, you can sort on the field. Look
under View in the Menu bar and select Columns. You'll see what's available.
This would mean going back to your original contacts that had categories and
doing this. You can probably assign the category to the filed using a
script.

As far as Holidays go, try a custom view- Category is holiday.

-- 
Diane 


Gareth wrote:

> Hello Diana,
> 
> Can you help me please with the following two questions.
> 
> I have included a tiff document to show my queries.
> 
> 1. I have imported all my contacts from my address book on my Mac to
> Entourage into Gareth exchange account - sub section - all public folders -
> sub section - PerceptionEvents Contacts. The categories for my contacts do
> not seem to have been transferred in with the details and now all contacts
> are in one list? How can I place them into categories.
> 2. I sync my iphone to my calendar within my exchange account as shown with
> the green tick. I want though to either sync direct to the ALL public
> Folders - sub section Perception Events Calendar or when an entry is place
> in the Perception Events Calendar it automatically duplicates into my Gareth
> Exchange Account calendar.
> 3. How to I delete all public holidays for all countries of the world
> currently showing in my Gareth Exchange Account. This shows up for most days
> but I do not know how to turn this off.
> 
> Kind Regards
> Gareth
> 
> gareth at perceptioneventsltd.co.uk
> 
> ==========================================
> 
>> From: Diane Ross <dianeross at mvps.org>
>> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Date: Tue, 12 Aug 2008 14:03:12 -0700
>> To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Subject: [ANN] Updaters for Office 2004 and Office 2008
>> 
>> Microsoft Office 2004 for Mac 11.5.1 Update
>> Contains very little for Entourage, but there is a Word fix that you should
>> consider and update.
>> 
>> Microsoft Office 2008 for Mac 12.1.2 Update
>> Several considerable fixes involving Sync Services and stability.
>> 
>> Read the complete description and details of the updates on the Entourage
>> Help Blog <http://blog.entourage.mvps.org/>
>> 
>> Currently, the updates are only available via Mactopia downloads, but should
>> be showing up via AutoUpdate shortly.
>> 
>> -- 
>> Diane Ross, Microsoft Mac MVP
>> Entourage Help Page   <http://www.entourage.mvps.org/>
>> Entourage Help Blog  <http://blog.entourage.mvps.org/>
>> 
>> 
>> YouTalk mailing list
>> List address: youtalk at entourage.mvps.org
>> List information: http://entourage.mvps.org/support_options/list.html
>> List moderator: listmom at entourage.mvps.org
> 



From mecklists at comcast.net  Thu Aug 14 22:21:25 2008
From: mecklists at comcast.net (William Smith)
Date: Thu, 14 Aug 2008 21:21:25 -0500
Subject: Calendars
In-Reply-To: <F967793D32A0804A9FAEC1742F0ABCE45F5A@SERVER-PERCEPT.PerceptionEvents.internal>
Message-ID: <C4CA5255.13BA2%mecklists@comcast.net>

On Tuesday 8/12/08 8:33 AM, "Gareth Hawke"
<gareth at perceptioneventsltd.co.uk> wrote:

> Hello
> 
> I use entourage with my mac  book pro and want to chose the calendar I
> sync with my iphone from my main account to a public folders calendar.
> How do I do this. The green tick at present is on my account.

Hi Gareth!

The green tick simply indicates that the Calendar is your default calendar.
Your default calendar is decided solely by what you've selected as your
default account. Although you've got your Exchange account set as default,
the default calendar will always be "Calendar" and can not be changed even
if you have more than one Exchange Calendar within the account. Also, public
folder calendars can not be set as your default Calendar.

But, what you have set as your default doesn't really matter.

Some options may exist to get you close to what you want, but first, can you
elaborate on what you're needing or expecting?

If you'd like to be able to sync your public folder calendar to your iPhone
and have the option to update the public folder calendar from your iPhone
then I don't think that's possible.

If you simply need a constant one-way sync from the public folder calendar
to the iPhone then that's still probably not directly possible but might be
easier to accomplish with some scripting.

If you can live with having to manually sync one-way from your public folder
calendar to your iPhone then you can do this:

1. Create a second calendar within your Exchange account and call it
something like "Public folder calendar".

When you have two calendars within the same Exchange account then the
iPhone's view changes to allow you to see multiple calendars. You'll see a
"< Calendars" button at the top of its list. Click that and you'll see your
Exchange "Calendar" and "Public Folder calendar".

2. Add your public folder calendar to your Subscribed Public Folders. This
will sync its contents to Entourage and you'll now see this as a third
calendar under your Exchange account.

3. Create a custom calendar view for just your public folder calendar items.
Once they're synced you can literally select all of them and then drag and
drop to your "Public Folder calendar" calendar.

The contents will sync to your iPhone. By the way, this setup will work for
a public folder address book too.

I'm not sure this will be the solution you're needing but it's the best I
have found so far.

Hope this helps!

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



From gareth at perceptioneventsltd.co.uk  Fri Aug 15 06:48:55 2008
From: gareth at perceptioneventsltd.co.uk (Gareth)
Date: Fri, 15 Aug 2008 11:48:55 +0100
Subject: Calendars
In-Reply-To: <C4CA5255.13BA2%mecklists@comcast.net>
Message-ID: <C4CB1DA7.2C89%gareth@perceptioneventsltd.co.uk>

Hello William,

Thanks for your reply and all the answers to my questions.

I can place another calendar in my exchange account but this unfortunately
does not update when another colleague place a new event in the public
folders calendar. I would have to manually sync, when I really want to be
automatically updated as and when a new date is added.

Also with regards to categories, I can separate them within my own exchange
account and then sort then through the standard filtering, but as soon as I
transfer or duplicate to the public folders contacts for all my colleagues
to see the category I placed them in disappears. I have tried to do this via
the public folder direct but my colleagues do not see the category filter.


Kind Regards
Gareth


Gareth Hawke
Perception Events Ltd



Telephone  : ?0845 527 5667
Fax             : ?020 8944 1706
Mobile        : ?07515 651 424
?
E-mail        : ?gareth at perceptioneventsltd.co.uk
Web            : ?www.perceptioneventsltd.co.uk

This communication contains information which is confidential and may also
be privileged or protected by copyright. It is for the exclusive use of the
addressee. If you are not the addressee please note that any distribution,
reproduction, copying, publication or use of this communication or the
information is prohibited. If you have received this communication in error,
please telephone us immediately and also delete the communication from your
computer.
?







> From: William Smith <mecklists at comcast.net>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Thu, 14 Aug 2008 21:21:25 -0500
> To: Entourage Help Page mailing list <youtalk at entourage.mvps.org>
> Subject: Re: Calendars
> 
> On Tuesday 8/12/08 8:33 AM, "Gareth Hawke"
> <gareth at perceptioneventsltd.co.uk> wrote:
> 
>> Hello
>> 
>> I use entourage with my mac  book pro and want to chose the calendar I
>> sync with my iphone from my main account to a public folders calendar.
>> How do I do this. The green tick at present is on my account.
> 
> Hi Gareth!
> 
> The green tick simply indicates that the Calendar is your default calendar.
> Your default calendar is decided solely by what you've selected as your
> default account. Although you've got your Exchange account set as default,
> the default calendar will always be "Calendar" and can not be changed even
> if you have more than one Exchange Calendar within the account. Also, public
> folder calendars can not be set as your default Calendar.
> 
> But, what you have set as your default doesn't really matter.
> 
> Some options may exist to get you close to what you want, but first, can you
> elaborate on what you're needing or expecting?
> 
> If you'd like to be able to sync your public folder calendar to your iPhone
> and have the option to update the public folder calendar from your iPhone
> then I don't think that's possible.
> 
> If you simply need a constant one-way sync from the public folder calendar
> to the iPhone then that's still probably not directly possible but might be
> easier to accomplish with some scripting.
> 
> If you can live with having to manually sync one-way from your public folder
> calendar to your iPhone then you can do this:
> 
> 1. Create a second calendar within your Exchange account and call it
> something like "Public folder calendar".
> 
> When you have two calendars within the same Exchange account then the
> iPhone's view changes to allow you to see multiple calendars. You'll see a
> "< Calendars" button at the top of its list. Click that and you'll see your
> Exchange "Calendar" and "Public Folder calendar".
> 
> 2. Add your public folder calendar to your Subscribed Public Folders. This
> will sync its contents to Entourage and you'll now see this as a third
> calendar under your Exchange account.
> 
> 3. Create a custom calendar view for just your public folder calendar items.
> Once they're synced you can literally select all of them and then drag and
> drop to your "Public Folder calendar" calendar.
> 
> The contents will sync to your iPhone. By the way, this setup will work for
> a public folder address book too.
> 
> I'm not sure this will be the solution you're needing but it's the best I
> have found so far.
> 
> Hope this helps!
> 
> -- 
> 
> bill
> 
> William M. Smith, Microsoft Interop MVP - Mac/Windows
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
> 
> 
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org


From mecklists at comcast.net  Fri Aug 15 08:49:10 2008
From: mecklists at comcast.net (William Smith)
Date: Fri, 15 Aug 2008 07:49:10 -0500
Subject: Calendars
In-Reply-To: <C4CB1DA7.2C89%gareth@perceptioneventsltd.co.uk>
Message-ID: <C4CAE576.13BCA%mecklists@comcast.net>

On Friday 8/15/08 5:48 AM, "Gareth" <gareth at perceptioneventsltd.co.uk>
wrote:

> Hello William,
> 
> Thanks for your reply and all the answers to my questions.
> 
> I can place another calendar in my exchange account but this unfortunately
> does not update when another colleague place a new event in the public
> folders calendar. I would have to manually sync, when I really want to be
> automatically updated as and when a new date is added.
> 
> Also with regards to categories, I can separate them within my own exchange
> account and then sort then through the standard filtering, but as soon as I
> transfer or duplicate to the public folders contacts for all my colleagues
> to see the category I placed them in disappears. I have tried to do this via
> the public folder direct but my colleagues do not see the category filter.

Hi Gareth!

Unfortunately, everything you're wanting is not supported. Because public
folders are not part of your Exchange account then, yes, you'll have to
manually sync. And categories have never synced between Entourage and
Exchange.

The only other option I can suggest is to see how a shared calendar or a
delegated calendar works instead of a public folder calendar. Again, because
that calendar is not part of your own Exchange account I don't have high
hopes, but it may be worth testing.

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



From gareth at perceptioneventsltd.co.uk  Fri Aug 15 08:53:57 2008
From: gareth at perceptioneventsltd.co.uk (Gareth)
Date: Fri, 15 Aug 2008 13:53:57 +0100
Subject: Calendars
In-Reply-To: <C4CAE576.13BCA%mecklists@comcast.net>
Message-ID: <C4CB3AF5.2CA5%gareth@perceptioneventsltd.co.uk>

Hello Bill,

Thanks once again for your prompt and professional reply.
I will try your suggestion and let you know if I am successful. I can not
believe I am the first company to want or try to do this. The category
listings not working when you go to public folders is most strange as a
large company would want to section there folders for suppliers, reps and so
on.
 
Kind Regards
Gareth


Gareth Hawke
Perception Events Ltd



Telephone  : ?0845 527 5667
Fax             : ?020 8944 1706
Mobile        : ?07515 651 424
?
E-mail        : ?gareth at perceptioneventsltd.co.uk
Web            : ?www.perceptioneventsltd.co.uk

This communication contains information which is confidential and may also
be privileged or protected by copyright. It is for the exclusive use of the
addressee. If you are not the addressee please note that any distribution,
reproduction, copying, publication or use of this communication or the
information is prohibited. If you have received this communication in error,
please telephone us immediately and also delete the communication from your
computer.
?







> From: William Smith <mecklists at comcast.net>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Fri, 15 Aug 2008 07:49:10 -0500
> To: Entourage Help Page mailing list <youtalk at entourage.mvps.org>
> Subject: Re: Calendars
> 
> On Friday 8/15/08 5:48 AM, "Gareth" <gareth at perceptioneventsltd.co.uk>
> wrote:
> 
>> Hello William,
>> 
>> Thanks for your reply and all the answers to my questions.
>> 
>> I can place another calendar in my exchange account but this unfortunately
>> does not update when another colleague place a new event in the public
>> folders calendar. I would have to manually sync, when I really want to be
>> automatically updated as and when a new date is added.
>> 
>> Also with regards to categories, I can separate them within my own exchange
>> account and then sort then through the standard filtering, but as soon as I
>> transfer or duplicate to the public folders contacts for all my colleagues
>> to see the category I placed them in disappears. I have tried to do this via
>> the public folder direct but my colleagues do not see the category filter.
> 
> Hi Gareth!
> 
> Unfortunately, everything you're wanting is not supported. Because public
> folders are not part of your Exchange account then, yes, you'll have to
> manually sync. And categories have never synced between Entourage and
> Exchange.
> 
> The only other option I can suggest is to see how a shared calendar or a
> delegated calendar works instead of a public folder calendar. Again, because
> that calendar is not part of your own Exchange account I don't have high
> hopes, but it may be worth testing.
> 
> -- 
> 
> bill
> 
> William M. Smith, Microsoft Interop MVP - Mac/Windows
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
> 
> 
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org


From dianeross at mvps.org  Fri Aug 15 22:05:27 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 15 Aug 2008 19:05:27 -0700
Subject: [ANN] Assign a category with a keyboard shortcut
Message-ID: <C4CB83F7.27786%dianeross@mvps.org>

Part 3 in the series "AppleScripting Entourage" is out. Assign a category
with a keyboard shortcut.

Do you frequently assign a category to messages and wish there was an easy
way using a keyboard shortcut? In this tutorial, I'll discuss how to use an
AppleScript with a keyboard shortcut to assign a category to a message.

<http://blog.entourage.mvps.org/2008/08/assign_a_category_with_a_keyboard_sh
ort.html>

In case the above link does not work:

<http://tinyurl.com/56ooyq>

Coming soon: The next article will be how to automagically create a tiny URL
in a message.

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>






From katie at bradcook.net  Sun Aug 17 18:26:26 2008
From: katie at bradcook.net (Katie Cook)
Date: Sun, 17 Aug 2008 15:26:26 -0700
Subject: Importing Apple Mail into Entourage X version 10.1.6
Message-ID: <C4CDF3A2.AC%katie@bradcook.net>

Hi:

I'm trying to import from Apple Mail into Entourage version 10.1.6.  This is
Entourage X, not 2004 or 2008.

I'm on Mac OS X version 10.5.2.

When I try to run the Applescript on the Office X disc, I get this error
message:

Can't make "10.1.6" into type integer.-1700

I guess it's having trouble because it doesn't recognize this version of
Entourage.  How do I get it to work properly?

Thanks.

Katie


From dianeross at mvps.org  Sun Aug 17 18:33:15 2008
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 17 Aug 2008 15:33:15 -0700
Subject: Importing Apple Mail into Entourage X version 10.1.6
In-Reply-To: <C4CDF3A2.AC%katie@bradcook.net>
Message-ID: <C4CDF53B.279A4%dianeross@mvps.org>

Katie Cook wrote:

> I'm trying to import from Apple Mail into Entourage version 10.1.6.  This is
> Entourage X, not 2004 or 2008.

Why would you want to use an End of Life piece of software like Entourage X
instead of Apple Mail? Do you realize it's not even compliant with the
Daylight Saving Time change from two years ago?

If you don't need Exchange you can get Office 2008 very reasonably. $129.99

<http://tinyurl.com/4ydu2u>

-- 
Diane 



From megarich at comcast.net  Mon Aug 18 11:34:50 2008
From: megarich at comcast.net (megarich at comcast.net)
Date: Mon, 18 Aug 2008 15:34:50 +0000
Subject: Importing Apple Mail into Entourage X version 10.1.6
Message-ID: <081820081534.22548.48A9969A00090565000058142215551724080C079D0E090A03@comcast.net>

I am a new iMac owner. I initally used Apple Mail, but converted to Entourage, because attachments of pictures in an Apple Mail e-mail puts the picture in the body of the e-mail (like Outlook Express). I called Apple Support and they confirmed that Apple Mail works that way and that there is no way do otherwise.  However, picture attachments to an Entourage e-mail does not place pictures in the body of the e-mail (like Outlook). 

Jer Broadhurst
Leesburg, FL

-------------- Original message -------------- 
From: Diane Ross <dianeross at mvps.org> 

> Katie Cook wrote: 
> 
> > I'm trying to import from Apple Mail into Entourage version 10.1.6. This is 
> > Entourage X, not 2004 or 2008. 
> 
> Why would you want to use an End of Life piece of software like Entourage X 
> instead of Apple Mail? Do you realize it's not even compliant with the 
> Daylight Saving Time change from two years ago? 
> 
> If you don't need Exchange you can get Office 2008 very reasonably. $129.99 
> 
> 
> 
> -- 
> Diane 
> 
> 
> YouTalk mailing list 
> List address: youtalk at entourage.mvps.org 
> List information: http://entourage.mvps.org/support_options/list.html 
> List moderator: listmom at entourage.mvps.org 

From dianeross at mvps.org  Mon Aug 18 17:12:49 2008
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 18 Aug 2008 14:12:49 -0700
Subject: Importing Apple Mail into Entourage X version 10.1.6
In-Reply-To: <081820081534.22548.48A9969A00090565000058142215551724080C079D0E090A03@comcast.net>
Message-ID: <C4CF33E1.27B25%dianeross@mvps.org>

I'm a bit confused still over why you purchased old software for a new Mac.

Entourage X import was designed before the current Apple Mail's setup, so it
has no way to automatically import. You will need to manually move your mail
over to Entourage X if that's what you want to use. I've never used Mail so
don't know exactly what it's options are now. If you can export as MBOX that
would be the best option. Usually dragging contacts to the desktop creates
.vcf files that you can drag into Entourage.

I really suggest you upgrade to Entourage 2008.

-- 
Diane 


megarich at comcast.net wrote:

> I am a new iMac owner. I initally used Apple Mail, but converted to Entourage,
> because attachments of pictures in an Apple Mail e-mail puts the picture in
> the body of the e-mail (like Outlook Express). I called Apple Support and they
> confirmed that Apple Mail works that way and that there is no way do
> otherwise.  However, picture attachments to an Entourage e-mail does not place
> pictures in the body of the e-mail (like Outlook).
> 
> Jer Broadhurst
> Leesburg, FL
> 
> -------------- Original message --------------
> From: Diane Ross <dianeross at mvps.org>
> 
>> Katie Cook wrote:
>> 
>>> I'm trying to import from Apple Mail into Entourage version 10.1.6. This is
>>> Entourage X, not 2004 or 2008.
>> 
>> Why would you want to use an End of Life piece of software like Entourage X
>> instead of Apple Mail? Do you realize it's not even compliant with the
>> Daylight Saving Time change from two years ago?
>> 
>> If you don't need Exchange you can get Office 2008 very reasonably. $129.99
>> 
>> 
>> 
>> -- 
>> Diane 
>> 
>> 
>> YouTalk mailing list
>> List address: youtalk at entourage.mvps.org
>> List information: http://entourage.mvps.org/support_options/list.html
>> List moderator: listmom at entourage.mvps.org
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From mecklists at comcast.net  Mon Aug 18 23:21:38 2008
From: mecklists at comcast.net (William Smith)
Date: Mon, 18 Aug 2008 22:21:38 -0500
Subject: Importing Apple Mail into Entourage X version 10.1.6
In-Reply-To: <C4CF33E1.27B25%dianeross@mvps.org>
Message-ID: <C4CFA672.13D79%mecklists@comcast.net>

On Monday 8/18/08 4:12 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> I'm a bit confused still over why you purchased old software for a new Mac.
> 
> Entourage X import was designed before the current Apple Mail's setup, so it
> has no way to automatically import. You will need to manually move your mail
> over to Entourage X if that's what you want to use. I've never used Mail so
> don't know exactly what it's options are now. If you can export as MBOX that
> would be the best option. Usually dragging contacts to the desktop creates
> .vcf files that you can drag into Entourage.
> 
> I really suggest you upgrade to Entourage 2008.

I believe we have a second person posting in the thread.

Jer, please start a new topic so that your problem is separate from Katie's
problem. This way we're not mixing answers. ;-)

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



From dianeross at mvps.org  Tue Aug 19 21:12:46 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 19 Aug 2008 18:12:46 -0700
Subject: [ANN] Hot topics for installing 12.1.2 updater
Message-ID: <C4D0BD9E.27CE3%dianeross@mvps.org>

I've summarized the problems reported by users on the newsgroup regarding
the latest updater in "Hot topics for installing 12.1.2 updater."

The majority of problems seem to be from users that have modified their
system or Office in some way. Some users had not updated to 12.1.1 and have
been hit by the Apple Security update discussed in a previous post, Apple
Security Update blocks Microsoft's update process. Continue reading to see
solutions for updating Office 2008 to 12.1.2.

Hot topics for installing 12.1.2 updater (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2008/08/hot_topics_for_installing_1212_updat
er.html>

In case the above link does not work:

http://tinyurl.com/5ccrge

For help with any install or update errors see:

Install and Update Errors
<http://www.entourage.mvps.org/error/install_update.html>

-- 
Diane 



From jjonncas at gmail.com  Tue Aug 19 21:41:05 2008
From: jjonncas at gmail.com (Janell)
Date: Tue, 19 Aug 2008 18:41:05 -0700
Subject: [ANN] Hot topics for installing 12.1.2 updater
In-Reply-To: <C4D0BD9E.27CE3%dianeross@mvps.org>
Message-ID: <C4D0C441.51D%jjonncas@gmail.com>

I haven?t updated and am using 12.0.0 mainly because it is working. :)  I
had to reinstall after the 12.1 update due to so many problems, so decided
to just stick with what works for me.

Janell


I've summarized the problems reported by users on the newsgroup regarding
the latest updater in "Hot topics for installing 12.1.2 updater."




From dianeross at mvps.org  Tue Aug 19 21:46:57 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 19 Aug 2008 18:46:57 -0700
Subject: [ANN] Hot topics for installing 12.1.2 updater
In-Reply-To: <C4D0C441.51D%jjonncas@gmail.com>
Message-ID: <C4D0C5A1.27CF1%dianeross@mvps.org>

Janell wrote:

> I haven?t updated and am using 12.0.0 mainly because it is working. :)  I
> had to reinstall after the 12.1 update due to so many problems, so decided
> to just stick with what works for me.

There have been so many updates that fixes bugs you should update. If you
archive (zip) your Office folder, you should be able to update without any
serious consequences.

Do you have a backup volume you could run the installers on to give you a
comfort cushion?

-- 
Diane 



From lists at cortig.net  Tue Aug 19 21:52:27 2008
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Tue, 19 Aug 2008 20:52:27 -0500
Subject: [ANN] Hot topics for installing 12.1.2 updater
In-Reply-To: <C4D0C441.51D%jjonncas@gmail.com>
References: <C4D0C441.51D%jjonncas@gmail.com>
Message-ID: <6AA49986-A4FC-4487-8C92-7F0AA9B67DFA@cortig.net>


On 19 ao?t 2008, at 20:41, Janell wrote:

> I haven?t updated and am using 12.0.0 mainly because it is working. :)


You're lucky it works for you. 12.0.0 had a good share of serious  
issues that were corrected in the later updaters. Despite the  
difficulties updating, it was well worth the effort for me.

Corentin

From mecklists at comcast.net  Wed Aug 20 00:36:53 2008
From: mecklists at comcast.net (William Smith)
Date: Tue, 19 Aug 2008 23:36:53 -0500
Subject: [ANN] The Entourage Help Blog: "Add week numbers to the Entourage
	calendar"
Message-ID: <C4D10995.13E4B%mecklists@comcast.net>

Entourage 2008 users who rely on week numbers know that only one calendar
view shows the actual week number -- it only appears on the 7-day Week
calendar. I've written an AppleScript to add week numbers to the first
Sunday of every week of the chosen year so that we can see week numbers in
the monthly calendar view too, where I find them more useful.

Continue reading at
<http://blog.entourage.mvps.org/2008/08/add_week_numbers_to_the_entourage_ca
lendar.html>.

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From jjonncas at gmail.com  Wed Aug 20 08:24:40 2008
From: jjonncas at gmail.com (Janell)
Date: Wed, 20 Aug 2008 05:24:40 -0700
Subject: [ANN] Hot topics for installing 12.1.2 updater
In-Reply-To: <C4D0C5A1.27CF1%dianeross@mvps.org>
Message-ID: <C4D15B18.582%jjonncas@gmail.com>

 True but what do the updates do? So far I haven't ran into any bugs to be
fixed. 
Janell




> From: Diane Ross <dianeross at mvps.org>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Tue, 19 Aug 2008 18:46:57 -0700
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Subject: Re: [ANN] Hot topics for installing 12.1.2 updater
> 
> There have been so many updates that fixes bugs you should update. If you
> archive (zip) your Office folder, you should be able to update without any
> serious consequences.



From dianeross at mvps.org  Wed Aug 20 14:55:35 2008
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 20 Aug 2008 11:55:35 -0700
Subject: [ANN] Hot topics for installing 12.1.2 updater
In-Reply-To: <C4D15B18.582%jjonncas@gmail.com>
Message-ID: <C4D1B6B7.27E00%dianeross@mvps.org>

Janell wrote:

>  True but what do the updates do? So far I haven't ran into any bugs to be
> fixed. 

No sounds is one of the most bothersome. Read this article to see some of
the improvements.

[Office 2008 SP1] Entourage receives major improvements (The Entourage Help
Blog) 
<http://blog.entourage.mvps.org/2008/05/office_2008_sp1_entourage_receives_m
ajor_improvements.html>

-- 
Diane 



From jjonncas at gmail.com  Wed Aug 20 15:27:25 2008
From: jjonncas at gmail.com (Janell)
Date: Wed, 20 Aug 2008 12:27:25 -0700
Subject: [ANN] Hot topics for installing 12.1.2 updater
In-Reply-To: <C4D1B6B7.27E00%dianeross@mvps.org>
Message-ID: <C4D1BE2D.5EE%jjonncas@gmail.com>


 Wow, I am really lucky. I have sounds and select and reply and all of the
goodies. I'm of the opinion that if it isn't broke, don't fix it. :)  At
least for me  at this time. Down the road I may run into some problems and
will indeed do the updates.
Thanks, Diane

Janell



> From: Diane Ross <dianeross at mvps.org>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Wed, 20 Aug 2008 11:55:35 -0700
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Subject: Re: [ANN] Hot topics for installing 12.1.2 updater
> 
> No sounds is one of the most bothersome. Read this article to see some of
> the improvements.



From dianeross at mvps.org  Thu Aug 21 22:48:33 2008
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 21 Aug 2008 19:48:33 -0700
Subject: [ANN] How-To: Dealing with error messages and solving problems
Message-ID: <C4D37711.28048%dianeross@mvps.org>

Today's article outlines how to find help when you receive an error or if
you are experiencing problems. Before asking on a mailing list, newsgroup or
calling support, check the Error Page or the Solve Crashes & Conflicts Page.
Searching for answers if often the quickest way to find an answer, plus when
you search for answers yourself you often find other bits of useful info
along the way. Don't expect someone else to always provide the answers.

For example: You receive the error "The action could not be completed. An
unknown error (4362) occurred." How do you find what this error means and
what are you supposed to do? Because this error lists a number, visit the
Number errors page. Click on the link at the top for Positive Errors, select
4362. The solution is to rebuild your database. This is one of the common
errors received in Entourage. Knowing where to search resulted in receiving
an answer in less than a minute.

<http://www.entourage.mvps.org/error/number.html>

Continue to read to find out how to find answers.

<http://blog.entourage.mvps.org/2008/08/dealing_with_error_messages_and_solv
ing_problems.html>

In case the above link does not work:

<http://tinyurl.com/6dfqqx>

-- 
Diane  



From dianeross at mvps.org  Fri Aug 22 20:09:05 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 22 Aug 2008 17:09:05 -0700
Subject: [ANN] New Help Topics available for Entourage 2008
Message-ID: <C4D4A331.28143%dianeross@mvps.org>

Entourage 2008 Help now includes a feature that updates the Help files via
online access. Recently added are ten new and updated topics.

One that I have been asking for since it was left out in Entourage 2004 Help
is a description of the symbols used in Entourage.

Several topics are updated for MobileMe. You can view these new topics via
Mactopia's Help and How-To or Entourage's Help. Continue reading to view all
new Help topics.

New Help Topics available for Entourage 2008

<http://blog.entourage.mvps.org/2008/08/new_help_topics_available.html>

In case the above link does not work:

<http://tinyurl.com/5ho3bz>

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>






From dianeross at mvps.org  Mon Aug 25 21:08:08 2008
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 25 Aug 2008 18:08:08 -0700
Subject: [ANN]  Monitor your Junk E- mail
Message-ID: <C4D8A588.28551%dianeross@mvps.org>

I was discussing how to manage multiple accounts in one Entourage Identity
with a user that had each account in it's own Identity so they could find
the "good" messages that were caught by the Junk Mail Filter. I'm in a
similar situation since I frequently receive mail sent to my public email
accounts from users that are not in my Address Book. Identifying "good" mail
when you receive hundreds of spam messages isn't easy especially when you
have multiple accounts.

Continue reading to find out how to manage your Junk E-mail folder in
Entourage using custom arrangements to sort by account.

<http://blog.entourage.mvps.org/2008/08/monitor_your_junk_e_mail.html>

In case the above link does not work:

<http://tinyurl.com/5ajmtp">

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>





From cabbagebnb at peak.org  Wed Aug 27 20:46:21 2008
From: cabbagebnb at peak.org (Douglas Christopherson)
Date: Wed, 27 Aug 2008 17:46:21 -0700
Subject: iCal event time wrong in Entourage
Message-ID: <C4DB436D.968C%cabbagebnb@peak.org>

Settings---
Entourage 11.4.0
Entourage preferences: "Default time zone for new events" set to "Pacific
Time"
Both my computer and wife's computer set to correct local time... Pacific

Problem---
Receive iCal events, sent by Mail, from wife's G5 in this house
Correct Time-- in iCal 9:30 AM (in message and on my iCal)
Time in Entourage-- 10:30 AM
 Entourage adds "When: Tuesday, September 2, 2008 9:30 AM - Monday, January
1, 1601 1:00 AM US/Pacific (10;30 AM Locally)"

Questions---
Q1--Time zone error--
How do we ensure both computers, and mail clients are in same time zone?

Q2--Entourage category problem--
Why does category not carry from Ent Mail to Ent Calendar?

Q3--time zone coding problem--
Where is time zone coded in Mac Mail or Mac iCal?
Or is problem in my Entourage settings?

Thanks
Chris Christopherson
PEGGY?S ALASKAN CABBAGE PATCH B&B
A Touch of Old Alaska in Modern Oregon
194 S Second St, Lebanon, OR 97355
B&B-Fax 541-258-1774 -- Home 541-451-4910
http://www.Cabbage-Patch-B-and-B.com





From cabbagebnb at peak.org  Wed Aug 27 21:09:59 2008
From: cabbagebnb at peak.org (Douglas Christopherson)
Date: Wed, 27 Aug 2008 18:09:59 -0700
Subject: <no subject>
Message-ID: <C4DB48F7.968E%cabbagebnb@peak.org>





From cabbagebnb at peak.org  Wed Aug 27 21:20:00 2008
From: cabbagebnb at peak.org (Douglas Christopherson)
Date: Wed, 27 Aug 2008 18:20:00 -0700
Subject: <no subject>
Message-ID: <C4DB4B50.9691%cabbagebnb@peak.org>





From cabbagebnb at peak.org  Wed Aug 27 21:22:33 2008
From: cabbagebnb at peak.org (Douglas Christopherson)
Date: Wed, 27 Aug 2008 18:22:33 -0700
Subject: <no subject>
Message-ID: <C4DB4BE9.9693%cabbagebnb@peak.org>





From lists at cortig.net  Wed Aug 27 21:26:07 2008
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Wed, 27 Aug 2008 20:26:07 -0500
Subject: iCal event time wrong in Entourage
In-Reply-To: <C4DB436D.968C%cabbagebnb@peak.org>
References: <C4DB436D.968C%cabbagebnb@peak.org>
Message-ID: <3D213113-2F53-4672-B0DC-37DC15869A30@cortig.net>


On 27 ao?t 2008, at 19:46, Douglas Christopherson wrote:

> Settings---
> Entourage 11.4.0

Comment---
Update!
The current version is 11.5.1.

>
> Entourage preferences: "Default time zone for new events" set to  
> "Pacific
> Time"
> Both my computer and wife's computer set to correct local time...  
> Pacific
>
> Problem---
> Receive iCal events, sent by Mail, from wife's G5 in this house
> Correct Time-- in iCal 9:30 AM (in message and on my iCal)
> Time in Entourage-- 10:30 AM
> Entourage adds "When: Tuesday, September 2, 2008 9:30 AM - Monday,  
> January
> 1, 1601 1:00 AM US/Pacific (10;30 AM Locally)"
>
> Questions---
> Q1--Time zone error--
> How do we ensure both computers, and mail clients are in same time  
> zone?
>

You have to enable time zone support in iCal and Entourage on both  
machines,

> Q2--Entourage category problem--
> Why does category not carry from Ent Mail to Ent Calendar?
>

Nope.
They don?t sync through SyncServices.

> Q3--time zone coding problem--
> Where is time zone coded in Mac Mail or Mac iCal?

Mail doesn't have to support timezones since it doesn't manage the  
events.
In iCal, you need to edit the Preferences>Advanced to enable time zone  
support.


Corentin

>
> Or is problem in my Entourage settings?
>
> Thanks
> Chris Christopherson
> PEGGY?S ALASKAN CABBAGE PATCH B&B
> A Touch of Old Alaska in Modern Oregon
> 194 S Second St, Lebanon, OR 97355
> B&B-Fax 541-258-1774 -- Home 541-451-4910
> http://www.Cabbage-Patch-B-and-B.com
>
>
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org


From mecklists at comcast.net  Sun Aug 31 23:49:41 2008
From: mecklists at comcast.net (William Smith)
Date: Sun, 31 Aug 2008 22:49:41 -0500
Subject: [ANN] The Entourage Help Blog: "Use AppleScript to read ActiveSync
	Sent Items in Entourage"
Message-ID: <C4E0D085.147DC%mecklists@comcast.net>

Exchange users with new iPhones are re-discovering an old bug where messages
sent through ActiveSync for mobile devices do not appear properly in both
Entourage 2004 and Entourage 2008. The messages sometimes look like a mix of
HTML, E-mail headers and what's left of the original message or they look
like an unintelligible jumble of letters and numbers. The recipient and the
subject are also empty.

This problem was addressed in the knowledgebase article "The header
information is not displayed in Entourage 2004 for an e-mail message that is
sent by using Exchange ActiveSync" <http://support.microsoft.com/kb/926521>.
However, the workaround mentioned in the article, which is to view the
message in Outlook Web Access (OWA), does not work in either the full
version that Internet Explorer for Windows users would see or the light
version that Mac users would see.

What's happening and how can you read these "corrupt" messages?

Continue reading at
<http://blog.entourage.mvps.org/2008/08/use_applescript_to_read_activesync_s
ent_items_in_entourage.html>.

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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