From barry at barryw.net  Tue Jul  8 18:54:00 2008
From: barry at barryw.net (Barry Wainwright)
Date: Tue, 8 Jul 2008 23:54:00 +0100
Subject: Hello & Welcome
Message-ID: <DF488445-A40E-451E-8386-9C4038AAEDDC@barryw.net>

Hi everyone,

Welcome to the YouTalk Mailing List!

This list is for Entourage users to help each other solve their  
problems, answer questions and get the most out of using Microsoft  
Entourage.

We have a few subscribers already, so why don't you introduce  
yourselves and start the ball rolling!

Just to get you talking, has anyone got some favoured feature of  
another email client, calendaring programme or contact manager that  
they would like to see in Entourage? Why not post here and let's  
compare notes :)


-- 
Barry Wainwright
You Talk Assistant ListMom & Administrator




From dianeross at mvps.org  Tue Jul  8 19:06:52 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 08 Jul 2008 16:06:52 -0700
Subject: Hello & Welcome
In-Reply-To: <DF488445-A40E-451E-8386-9C4038AAEDDC@barryw.net>
Message-ID: <C499411C.21460%dianeross@mvps.org>

Barry Wainwright wrote:

> We have a few subscribers already, so why don't you introduce
> yourselves and start the ball rolling!

Hi, I'm Diane Ross. Long time Entourage user. I also host the Entourage Help
Page and Blog with other MVPs.

Welcome everyone!

-- 
Diane 



From mecklists at comcast.net  Tue Jul  8 23:12:59 2008
From: mecklists at comcast.net (William Smith)
Date: Tue, 08 Jul 2008 22:12:59 -0500
Subject: Hello & Welcome
In-Reply-To: <C499411C.21460%dianeross@mvps.org>
Message-ID: <C49996EB.10B95%mecklists@comcast.net>

On Tuesday, 7/8/08 6:06 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> Barry Wainwright wrote:
> 
>> We have a few subscribers already, so why don't you introduce
>> yourselves and start the ball rolling!
> 
> Hi, I'm Diane Ross. Long time Entourage user. I also host the Entourage Help
> Page and Blog with other MVPs.
> 
> Welcome everyone!

OK, triple welcome!

I work with Diane on the Entourage Help Blog and occasionally post items on
the Entourage Help Page.

If anyone has ideas for blog posts, please pass them along here. I'd much
rather be blogging about what folks tell me is important rather than what I
*think* is important! ;-)
 
-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Twitter: follow meck



From mecklists at comcast.net  Tue Jul  8 23:15:27 2008
From: mecklists at comcast.net (William Smith)
Date: Tue, 08 Jul 2008 22:15:27 -0500
Subject: AppleScript for adding week numbers to calendar
Message-ID: <C499977F.10B95%mecklists@comcast.net>

In response to a newsgroup poster I've created an AppleScript for adding
week numbers to the Entourage Calendar. Diane has looked at it but does
anyone else here care to test/critique before I post it?

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Twitter: follow meck



From lists at cortig.net  Tue Jul  8 23:37:15 2008
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Tue, 8 Jul 2008 22:37:15 -0500
Subject: Hello & Welcome
In-Reply-To: <C49996EB.10B95%mecklists@comcast.net>
References: <C49996EB.10B95%mecklists@comcast.net>
Message-ID: <0EACCBC8-B476-4064-8606-1E73A07DD0FD@cortig.net>


On 08 juil. 2008, at 22:12, William Smith wrote:

> On Tuesday, 7/8/08 6:06 PM, "Diane Ross" <dianeross at mvps.org> wrote:
>
>> Barry Wainwright wrote:
>>
>>> We have a few subscribers already, so why don't you introduce
>>> yourselves and start the ball rolling!
>>
>> Hi, I'm Diane Ross. Long time Entourage user. I also host the  
>> Entourage Help
>> Page and Blog with other MVPs.
>>
>> Welcome everyone!
>
> OK, triple welcome!
>
> I work with Diane on the Entourage Help Blog and occasionally post  
> items on
> the Entourage Help Page.


Well welcome everyone too then :-)

I'm Corentin Cras-M?neur. I've been using Entourage for a little while  
an have tried to extensively use everything related to syncing  
(SyncServices, Exchange, projects...) or searching (Spotlight is my  
friend ? when it works :-> ).
I often hang out in the Entourage newsgroup with the other MVPs.
I contributed a couple of posts in the Entourage blog, but I sure am  
miles behind most other contributors like Diane and Bill,

Corentin

From bob.virzi at verizon.com  Wed Jul  9 14:00:28 2008
From: bob.virzi at verizon.com (Bob Virzi)
Date: Wed, 09 Jul 2008 14:00:28 -0400
Subject: Hello & Welcome
In-Reply-To: <DF488445-A40E-451E-8386-9C4038AAEDDC@barryw.net>
Message-ID: <C49A74FC.28932%bob.virzi@one.verizon.com>

Here's a feature from Eudora I miss.

I'd like to be able to create an email in the normal way, but set the send
date some time in the future.  In Eudora you did this by changing the
queuing.  So if I wanted to remind myself or a group of people about an
event on Friday, I could create it earlier in the week and not worry about
it.  Lots of other uses.

My largest pet peeve with Entourage ('04 in my case) is that the junk
filtering is terrible.  This is an area that needs improvement.
    -Bob




From lists at cortig.net  Wed Jul  9 14:09:06 2008
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Wed, 9 Jul 2008 13:09:06 -0500
Subject: Hello & Welcome
In-Reply-To: <C49A74FC.28932%bob.virzi@one.verizon.com>
References: <C49A74FC.28932%bob.virzi@one.verizon.com>
Message-ID: <1C337E5D-937D-4B3B-BF2E-8B417F50D129@cortig.net>


On 9 Jul 2008, at 13:00, Bob Virzi wrote:

> My largest pet peeve with Entourage ('04 in my case) is that the junk
> filtering is terrible.  This is an area that needs improvement.
>    -Bob


I use SpamSieve in Entourage. The built-in spam filter was simply not  
doing it for me :-\


Corentin


From adamb at lull.org  Wed Jul  9 14:57:47 2008
From: adamb at lull.org (Adam Bailey)
Date: Wed, 09 Jul 2008 13:57:47 -0500
Subject: Hello & Welcome
In-Reply-To: <C49A74FC.28932%bob.virzi@one.verizon.com>
Message-ID: <C49A745B.F95F1%adamb@lull.org>

On 7/9/08 1:00 PM, Bob Virzi <bob.virzi at verizon.com> wrote:

> Here's a feature from Eudora I miss.
> 
> I'd like to be able to create an email in the normal way, but set the send
> date some time in the future.  In Eudora you did this by changing the
> queuing.  So if I wanted to remind myself or a group of people about an
> event on Friday, I could create it earlier in the week and not worry about
> it.  Lots of other uses.

Try the Delayed Send X AppleScript.

http://scriptbuilders.net/files/delayedsendx1.0.1.html

-- 
Adam Bailey    | Chicago, Illinois
adamb at lull.org | Finger/Web for PGP & S/MIME
adamkb at aol.com | http://www.lull.org/adam/



From dianeross at mvps.org  Wed Jul  9 16:28:36 2008
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 09 Jul 2008 13:28:36 -0700
Subject: Hello & Welcome
In-Reply-To: <C49A74FC.28932%bob.virzi@one.verizon.com>
Message-ID: <C49A6D84.215F4%dianeross@mvps.org>

Bob Virzi wrote:

> My largest pet peeve with Entourage ('04 in my case) is that the junk
> filtering is terrible.  This is an area that needs improvement.

I've had good success with Entourage's spam filter. What setting do you have
the Junk Filter set?

One suggestion is to forward all accounts through a Gmail account. It will
filter the spam and keep it on the server.

SpamSieve is also very good as Corentin mentioned.

-- 
Diane 



From lists at mjtsai.com  Wed Jul  9 16:44:30 2008
From: lists at mjtsai.com (Michael Tsai)
Date: Wed, 9 Jul 2008 16:44:30 -0400
Subject: Hello & Welcome
In-Reply-To: <DF488445-A40E-451E-8386-9C4038AAEDDC@barryw.net>
References: <DF488445-A40E-451E-8386-9C4038AAEDDC@barryw.net>
Message-ID: <047B630B-BBF4-409D-B011-395159DDDA97@mjtsai.com>

On Jul 8, 2008, at 6:54 PM, Barry Wainwright wrote:

> We have a few subscribers already, so why don't you introduce  
> yourselves and start the ball rolling!

Hi,

I'm Michael Tsai, and I develop two products that work with Entourage:  
SpamSieve (spam filter) and EagleFiler (mail archiver).

-- 
Michael Tsai                                 <http://c-command.com>


From dianeross at mvps.org  Wed Jul  9 17:26:17 2008
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 09 Jul 2008 14:26:17 -0700
Subject: Hello & Welcome
In-Reply-To: <047B630B-BBF4-409D-B011-395159DDDA97@mjtsai.com>
Message-ID: <C49A7B09.2162C%dianeross@mvps.org>

Michael Tsai wrote:

> I'm Michael Tsai, and I develop two products that work with Entourage:
> SpamSieve (spam filter) and EagleFiler (mail archiver).

Michael, I have just overlooked EagleFiler and was only aware of SpamSieve.
It looks very interesting. Having an easy option to archive Entourage mail
is something most users are interested in.

EagleFiler: Collect, Organize, and Search Your Information - For Mac OS X
<http://c-command.com/eaglefiler/>

Check it out using the 30 day demo and let us know how you like it.

-- 
Diane 



From lists at cortig.net  Wed Jul  9 17:45:07 2008
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Wed, 9 Jul 2008 16:45:07 -0500
Subject: Hello & Welcome
In-Reply-To: <C49A7B09.2162C%dianeross@mvps.org>
References: <C49A7B09.2162C%dianeross@mvps.org>
Message-ID: <A7A81603-CA69-4496-A0B1-2A053FE48D7D@cortig.net>


On 9 Jul 2008, at 16:26, Diane Ross wrote:

> Michael, I have just overlooked EagleFiler and was only aware of  
> SpamSieve.
> It looks very interesting. Having an easy option to archive  
> Entourage mail
> is something most users are interested in.


I wasn't aware of it either. It's very nice indeed to have support  
for .eml files directly in Eagle Filer (the files generated when you  
drag an e-mail to the Finder for those who are not familiar with them).
I've been using Yojimbo since it first came out (and I'm not sure  
EagleFiler existed yet back then) and it doesn't have this possibility.

Wouldn't it be worth a post on the blog Diane? (I can't do it now  
myself, I'm swamped under tons of work here in the Lab :-@),

Corentin

From dianeross at mvps.org  Wed Jul  9 18:38:03 2008
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 09 Jul 2008 15:38:03 -0700
Subject: Hello & Welcome
In-Reply-To: <A7A81603-CA69-4496-A0B1-2A053FE48D7D@cortig.net>
Message-ID: <C49A8BDB.21643%dianeross@mvps.org>

Corentin Cras-M?neur wrote:

> Wouldn't it be worth a post on the blog Diane? (I can't do it now
> myself, I'm swamped under tons of work here in the Lab :-@),

Definitely! I'm going to test it out first, then will write it up. Knowing
the reputation of SpamSieve, I'm sure this is going to be a worthwhile
product.

-- 
Diane 



From lists at cortig.net  Wed Jul  9 19:04:59 2008
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Wed, 9 Jul 2008 18:04:59 -0500
Subject: Hello & Welcome
In-Reply-To: <C49A8BDB.21643%dianeross@mvps.org>
References: <C49A8BDB.21643%dianeross@mvps.org>
Message-ID: <BA6FF537-E960-4F59-BA0B-8955DF10770F@cortig.net>


On 9 Jul 2008, at 17:38, Diane Ross wrote:

> Corentin Cras-M?neur wrote:
>
>> Wouldn't it be worth a post on the blog Diane? (I can't do it now
>> myself, I'm swamped under tons of work here in the Lab :-@),
>
> Definitely! I'm going to test it out first, then will write it up.  
> Knowing
> the reputation of SpamSieve, I'm sure this is going to be a worthwhile
> product.



I made a few tests already and it worked like a charm (though I  
noticed that localizations seem to be behind? only 12 or the 17  
resource files seem to be present in the localized .lproj :-> ),


Corentin

From watson.allen at gmail.com  Wed Jul  9 19:16:39 2008
From: watson.allen at gmail.com (Allen Watson)
Date: Wed, 9 Jul 2008 16:16:39 -0700
Subject: Hello & Welcome
In-Reply-To: <DF488445-A40E-451E-8386-9C4038AAEDDC@barryw.net>
References: <DF488445-A40E-451E-8386-9C4038AAEDDC@barryw.net>
Message-ID: <c4feebf50807091616v12fce6b1r427ef57c72b96d66@mail.gmail.com>

Hi, all,

I'm Allen Watson, also an Entourage user since forever, Microsoft MVP
for Entourage and Word, author of a bunch of AppleScripts for
Entourage.

I've been using an AppleScript application I wrote to archive my
Entourage messages to FileMaker Pro (one I've never made fully
available to the public because I had no time to support it), but
since I've retired I can no longer update FMP at company expense, so
I've stuck with FMPv7. It's probably the last Rosetta application I
use regularly on my Macbook. I will be very interested in exploring
Michael's "EagleFiler," as I have been impressed with Spamsieve's
performance. If he does the archiving as well as he did the spam
filtering, I will be a happy camper.

On Tue, Jul 8, 2008 at 3:54 PM, Barry Wainwright <barry at barryw.net> wrote:
> Hi everyone,
>
> Welcome to the YouTalk Mailing List!
>
> This list is for Entourage users to help each other solve their problems,
> answer questions and get the most out of using Microsoft Entourage.
>
> We have a few subscribers already, so why don't you introduce yourselves and
> start the ball rolling!
>
> Just to get you talking, has anyone got some favoured feature of another
> email client, calendaring programme or contact manager that they would like
> to see in Entourage? Why not post here and let's compare notes :)
>
>
> --
> Barry Wainwright
> You Talk Assistant ListMom & Administrator
>
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/youtalk.html
> List moderator: listmom at entourage.mvps.org
>

From lists at mjtsai.com  Wed Jul  9 19:24:12 2008
From: lists at mjtsai.com (Michael Tsai)
Date: Wed, 9 Jul 2008 19:24:12 -0400
Subject: Hello & Welcome
In-Reply-To: <BA6FF537-E960-4F59-BA0B-8955DF10770F@cortig.net>
References: <C49A8BDB.21643%dianeross@mvps.org>
	<BA6FF537-E960-4F59-BA0B-8955DF10770F@cortig.net>
Message-ID: <E99F04B5-C6DB-4A47-8FD9-DCBCF1120DB4@mjtsai.com>

On Jul 9, 2008, at 7:04 PM, Corentin Cras-M?neur wrote:

> I made a few tests already and it worked like a charm (though I  
> noticed that localizations seem to be behind? only 12 or the 17  
> resource files seem to be present in the localized .lproj :-> ),


Please let me know if you find any localization bugs, but I think all  
the localizations are up-to-date. Some of the nib files don't contain  
any strings, so there's no reason to include "localized" versions of  
them.

-- 
Michael Tsai                                 <http://c-command.com>


From lists at cortig.net  Wed Jul  9 20:18:14 2008
From: lists at cortig.net (=?WINDOWS-1252?Q?Corentin_Cras-M=E9neur?=)
Date: Wed, 9 Jul 2008 19:18:14 -0500
Subject: Hello & Welcome
In-Reply-To: <E99F04B5-C6DB-4A47-8FD9-DCBCF1120DB4@mjtsai.com>
References: <C49A8BDB.21643%dianeross@mvps.org>
	<BA6FF537-E960-4F59-BA0B-8955DF10770F@cortig.net>
	<E99F04B5-C6DB-4A47-8FD9-DCBCF1120DB4@mjtsai.com>
Message-ID: <0CC6E114-DF2C-438C-BD1B-0C4758CB7A12@cortig.net>


On 09 juil. 2008, at 18:24, Michael Tsai wrote:

> On Jul 9, 2008, at 7:04 PM, Corentin Cras-M?neur wrote:
>
>> I made a few tests already and it worked like a charm (though I  
>> noticed that localizations seem to be behind? only 12 or the 17  
>> resource files seem to be present in the localized .lproj :-> ),
>
>
> Please let me know if you find any localization bugs, but I think  
> all the localizations are up-to-date. Some of the nib files don't  
> contain any strings, so there's no reason to include "localized"  
> versions of them.
>

I see. Your explanation makes perfect sense. I couldn't check the .nib  
directly since they are compiled and therefore not "openable" in  
Interface Builder. I just immediately noticed the steep difference in  
the number of files.

I'll play some more with the app in the next few days (I need more  
than 24 hours per day!!!!! :-@ ) and I'll sure let you know if I see  
any localization issue,


Corentin

From dianeross at mvps.org  Sat Jul 12 01:24:22 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 11 Jul 2008 22:24:22 -0700
Subject: [ANN] New series of articles on using AppleScript with Entourage 
Message-ID: <C49D8E16.219E2%dianeross@mvps.org>

I posted part 1 & 2 on Using AppleScripts with Entourage today. These
articles are very basic and rated "E" for everyone and easy.

Part 1 discusses the basics of using AppleScripts. Part 2 is about three of
my most used scripts:

Insert URLs into message
Nuke Messages
Insert Brackets, Quotes and Parenthesis around text

If you have a favorite script you would like to share, please contact me. I
can provide the script for download.

<http://blog.entourage.mvps.org/>

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>




From eisemantom at aol.com  Thu Jul 17 14:13:16 2008
From: eisemantom at aol.com (Tom Eiseman)
Date: Thu, 17 Jul 2008 11:13:16 -0700
Subject: Lost AOL Email During Transfer
Message-ID: <C4A4D9CC.5F1A%eisemantom@aol.com>

TWIMC:
I changed computers, going from a G4 to an Intel-based MacBook Pro (both
running Leopard).  I used Entourage (Office 2004) for all my email, and
followed the instructions found on the Entourage help site
(http://www.entourage.mvps.org/database/move.html), copying over the MUD
folder into the Documents folder, and repairing permissions, as directed.
But when I opened Entourage, all my corporate (POP-based) email was there,
but all of my personal (AOL IMAP-based) historical mail was gone.  Only the
unread email appeared, and when I log on to AOL directly, the old email is
gone as well.  Where did it go?  Can it be retrieved?  It is very important
to me, and was merely sitting in my Entourage inbox, but not saved to any
folders within Entourage.  Is there something different about the way AOL
mail is handled that would not allow the same transfer of historical
(previously read) email that I was able to do with my POP account?
Thanks,
Tom Eiseman

From barry at barryw.net  Thu Jul 17 14:56:21 2008
From: barry at barryw.net (Barry Wainwright)
Date: Thu, 17 Jul 2008 19:56:21 +0100
Subject: Lost AOL Email During Transfer
In-Reply-To: <C4A4D9CC.5F1A%eisemantom@aol.com>
References: <C4A4D9CC.5F1A%eisemantom@aol.com>
Message-ID: <10390F7D-6517-4BC3-99D6-06568F4FE6B3@barryw.net>

Difficult question.

I don't have any experience as to how AOL works nowadays. _If_ they  
are using standard IMAP then the mail should have re=appeared when you  
connected to the AOL server. It would not surprise me to find out AOL  
were doing something non-standard though.

Do you still have access to the old computer? Can you access the mail  
using that one? It may be worth disconnecting from the network before  
you start Entourage, incase the AOL account syncs the changes to that  
set up and deletes mail from there as well?

If you drag the AOL mail folders to your desktop, they should form  
MBOX files, which can be dragged into your new set up where the mails  
will be available again. They will be stored locally, not on the  
server if that works OK.

-- 
Barry Wainwright
You Talk Assistant ListMom & Administrator

On 17 Jul 2008, at 19:13, Tom Eiseman wrote:

> TWIMC:
> I changed computers, going from a G4 to an Intel-based MacBook Pro  
> (both
> running Leopard).  I used Entourage (Office 2004) for all my email,  
> and
> followed the instructions found on the Entourage help site
> (http://www.entourage.mvps.org/database/move.html), copying over the  
> MUD
> folder into the Documents folder, and repairing permissions, as  
> directed.
> But when I opened Entourage, all my corporate (POP-based) email was  
> there,
> but all of my personal (AOL IMAP-based) historical mail was gone.   
> Only the
> unread email appeared, and when I log on to AOL directly, the old  
> email is
> gone as well.  Where did it go?  Can it be retrieved?  It is very  
> important
> to me, and was merely sitting in my Entourage inbox, but not saved  
> to any
> folders within Entourage.  Is there something different about the  
> way AOL
> mail is handled that would not allow the same transfer of historical
> (previously read) email that I was able to do with my POP account?
> Thanks,
> Tom Eiseman
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/youtalk.html
> List moderator: listmom at entourage.mvps.org




From dianeross at mvps.org  Thu Jul 17 21:23:41 2008
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 17 Jul 2008 18:23:41 -0700
Subject: Lost AOL Email During Transfer
In-Reply-To: <C4A4D9CC.5F1A%eisemantom@aol.com>
Message-ID: <C4A53EAD.23C13%dianeross@mvps.org>

Tom Eiseman wrote:

> Is there something different about the way AOL
> mail is handled that would not allow the same transfer of historical
> (previously read) email that I was able to do with my POP account?

I've contacted Adam Bailey, the AOL expert to see if he can respond to this.

-- 
Diane 



From adamb at lull.org  Thu Jul 17 22:01:31 2008
From: adamb at lull.org (Adam Bailey)
Date: Thu, 17 Jul 2008 21:01:31 -0500
Subject: Lost AOL Email During Transfer
In-Reply-To: <10390F7D-6517-4BC3-99D6-06568F4FE6B3@barryw.net>
Message-ID: <C4A563AB.FA31D%adamb@lull.org>

On 7/17/08 1:56 PM, Barry Wainwright <barry at barryw.net> wrote:

> I don't have any experience as to how AOL works nowadays. _If_ they
> are using standard IMAP then the mail should have re=appeared when you
> connected to the AOL server. It would not surprise me to find out AOL
> were doing something non-standard though.

It used to be that AOL deleted old mail after a set period of time, but that
is no longer the case (at least by default). My AOL Inbox goes back to
November of 2007.



-- 
Adam Bailey    | Chicago, Illinois
adamb at lull.org | Finger/Web for PGP & S/MIME
adamkb at aol.com | http://www.lull.org/adam/



From mecklists at comcast.net  Thu Jul 17 22:09:48 2008
From: mecklists at comcast.net (William Smith)
Date: Thu, 17 Jul 2008 21:09:48 -0500
Subject: Lost AOL Email During Transfer
In-Reply-To: <C4A4D9CC.5F1A%eisemantom@aol.com>
Message-ID: <C4A5659C.112BA%mecklists@comcast.net>

On Thursday 7/17/08 1:13 PM, "Tom Eiseman" <eisemantom at aol.com> wrote:

> TWIMC:
> I changed computers, going from a G4 to an Intel-based MacBook Pro (both
> running Leopard).  I used Entourage (Office 2004) for all my email, and
> followed the instructions found on the Entourage help site
> (http://www.entourage.mvps.org/database/move.html), copying over the MUD
> folder into the Documents folder, and repairing permissions, as directed.
> But when I opened Entourage, all my corporate (POP-based) email was there,
> but all of my personal (AOL IMAP-based) historical mail was gone.  Only the
> unread email appeared, and when I log on to AOL directly, the old email is
> gone as well.  Where did it go?  Can it be retrieved?  It is very important
> to me, and was merely sitting in my Entourage inbox, but not saved to any
> folders within Entourage.  Is there something different about the way AOL
> mail is handled that would not allow the same transfer of historical
> (previously read) email that I was able to do with my POP account?

Hi Tom!

If the mail is also not on the server then that worries me. That's
essentially one of your backups.

Have you possibly rebuilt your Database any time in the past? The more
recent the build the more likely a chance that you have an automatic backup
that still has your data. If so, do this:

1. Unplug your computer from its Ethernet cable and turn off any wireless
networking. This guarantees that Entourage can't sync to AOL and possibly
delete your old mail.

2. Use the Entourage menu --> Switch Identity... command to switch to your
automatically created backup. Hold the Shift key down as you open the
identity. As quickly as possible select Entourage menu --> Work Offline.

Let's see where you get with that.

Best of luck to you!
 
-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Twitter: follow meck



From eisemantom at aol.com  Thu Jul 17 23:55:54 2008
From: eisemantom at aol.com (Tom Eiseman)
Date: Thu, 17 Jul 2008 20:55:54 -0700
Subject: Lost AOL Email During Transfer
Message-ID: <C4A5625A.5F30%eisemantom@aol.com>

Thanks for the advice, but I seem to have leapt forward, without a back out
plan.  The original computer was reformatted, and the only data I have?the
only data I should have needed?was the MUD folder, according to all
documentation I?ve read on transferring one?s Entourage accounts from one
computer to another.  I wouldn?t know how to rebuild a database if I wanted
to.  When I went to switch identities, there was no other identity out there
to switch to?don?t know what an ?automatically created backup? is.

I just need to know one thing:  why did the AOL mail not transfer, while my
company email came through fine?  Is there something different about the way
Entourage handles AOL?s IMAP data, versus the way it handles POP?  And what,
if anything, can I do about it?  Can I go to AOL and ask for all my old
email back?  How would I go about making such a request?  I need expertise
here?anyone out there with the right skill set?

Tom

On 7/17/08 7:09 PM, "William Smith" <mecklists at comcast.net> wrote:

> On Thursday 7/17/08 1:13 PM, "Tom Eiseman" <eisemantom at aol.com> wrote:
> 
>> TWIMC:
>> I changed computers, going from a G4 to an Intel-based MacBook Pro (both
>> running Leopard).  I used Entourage (Office 2004) for all my email, and
>> followed the instructions found on the Entourage help site
>> (http://www.entourage.mvps.org/database/move.html), copying over the MUD
>> folder into the Documents folder, and repairing permissions, as directed.
>> But when I opened Entourage, all my corporate (POP-based) email was there,
>> but all of my personal (AOL IMAP-based) historical mail was gone.  Only the
>> unread email appeared, and when I log on to AOL directly, the old email is
>> gone as well.  Where did it go?  Can it be retrieved?  It is very important
>> to me, and was merely sitting in my Entourage inbox, but not saved to any
>> folders within Entourage.  Is there something different about the way AOL
>> mail is handled that would not allow the same transfer of historical
>> (previously read) email that I was able to do with my POP account?
> 
> Hi Tom!
> 
> If the mail is also not on the server then that worries me. That's
> essentially one of your backups.
> 
> Have you possibly rebuilt your Database any time in the past? The more
> recent the build the more likely a chance that you have an automatic backup
> that still has your data. If so, do this:
> 
> 1. Unplug your computer from its Ethernet cable and turn off any wireless
> networking. This guarantees that Entourage can't sync to AOL and possibly
> delete your old mail.
> 
> 2. Use the Entourage menu --> Switch Identity... command to switch to your
> automatically created backup. Hold the Shift key down as you open the
> identity. As quickly as possible select Entourage menu --> Work Offline.
> 
> Let's see where you get with that.
> 
> Best of luck to you!
>  

From eisemantom at aol.com  Fri Jul 18 01:44:58 2008
From: eisemantom at aol.com (Tom Eiseman)
Date: Thu, 17 Jul 2008 22:44:58 -0700
Subject: Lost AOL Email During Transfer
In-Reply-To: <C4A5625A.5F30%eisemantom@aol.com>
Message-ID: <C4A57BEA.5F36%eisemantom@aol.com>

Problem Solved!

William got me thinking, when he recommended I work offline.  The historical
AOL emails were on my transfer drive (in the MUD folder) after all?but with
the airport ON, Entourage was going out and syncing with mother AOL, before
I could complete the transfer.  This sync showed only my unread emails?the
reason my corporate emails came over was they were few in number.  In any
case, when I turned the airport off, Entourage ?complained? about not being
able to connect to the host, but who cares?the emails all came over
perfectly!

Thank you William, and all of you, for your input on this challenge!

Regards,
Tom


On 7/17/08 8:55 PM, "Tom Eiseman" <eisemantom at aol.com> wrote:

> Thanks for the advice, but I seem to have leapt forward, without a back out
> plan.  The original computer was reformatted, and the only data I have?the
> only data I should have needed?was the MUD folder, according to all
> documentation I?ve read on transferring one?s Entourage accounts from one
> computer to another.  I wouldn?t know how to rebuild a database if I wanted
> to.  When I went to switch identities, there was no other identity out there
> to switch to?don?t know what an ?automatically created backup? is.
> 
> I just need to know one thing:  why did the AOL mail not transfer, while my
> company email came through fine?  Is there something different about the way
> Entourage handles AOL?s IMAP data, versus the way it handles POP?  And what,
> if anything, can I do about it?  Can I go to AOL and ask for all my old
> email back?  How would I go about making such a request?  I need expertise
> here?anyone out there with the right skill set?
> 
> Tom
> 
> On 7/17/08 7:09 PM, "William Smith" <mecklists at comcast.net> wrote:
> 
>> On Thursday 7/17/08 1:13 PM, "Tom Eiseman" <eisemantom at aol.com> wrote:
>> 
>>> TWIMC:
>>> I changed computers, going from a G4 to an Intel-based MacBook Pro (both
>>> running Leopard).  I used Entourage (Office 2004) for all my email, and
>>> followed the instructions found on the Entourage help site
>>> (http://www.entourage.mvps.org/database/move.html), copying over the MUD
>>> folder into the Documents folder, and repairing permissions, as directed.
>>> But when I opened Entourage, all my corporate (POP-based) email was there,
>>> but all of my personal (AOL IMAP-based) historical mail was gone.  Only the
>>> unread email appeared, and when I log on to AOL directly, the old email is
>>> gone as well.  Where did it go?  Can it be retrieved?  It is very important
>>> to me, and was merely sitting in my Entourage inbox, but not saved to any
>>> folders within Entourage.  Is there something different about the way AOL
>>> mail is handled that would not allow the same transfer of historical
>>> (previously read) email that I was able to do with my POP account?
>> 
>> Hi Tom!
>> 
>> If the mail is also not on the server then that worries me. That's
>> essentially one of your backups.
>> 
>> Have you possibly rebuilt your Database any time in the past? The more
>> recent the build the more likely a chance that you have an automatic backup
>> that still has your data. If so, do this:
>> 
>> 1. Unplug your computer from its Ethernet cable and turn off any wireless
>> networking. This guarantees that Entourage can't sync to AOL and possibly
>> delete your old mail.
>> 
>> 2. Use the Entourage menu --> Switch Identity... command to switch to your
>> automatically created backup. Hold the Shift key down as you open the
>> identity. As quickly as possible select Entourage menu --> Work Offline.
>> 
>> Let's see where you get with that.
>> 
>> Best of luck to you!
>>  
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org

From dianeross at mvps.org  Fri Jul 18 01:52:35 2008
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 17 Jul 2008 22:52:35 -0700
Subject: Lost AOL Email During Transfer
In-Reply-To: <C4A5625A.5F30%eisemantom@aol.com>
Message-ID: <C4A57DB3.23C44%dianeross@mvps.org>

Tom Eiseman wrote:

> Is there something different about the way
> Entourage handles AOL?s IMAP data, versus the way it handles POP?

It sounds like you do not understand the differences between POP and IMAP
accounts. Basically, you download POP to your computer where IMAP mail is
stored on the server. When you moved over you did take the Microsoft User
Data folder, but it never contained your mail that was on the server. If
your account was still active the Identity in MUD would have synced right up
to your AOL account.

Read over this page to understand the differences:
POP & IMAP Accounts <http://www.entourage.mvps.org/glossary/pop_imap.html>

Just like you make a backup of files on your computer, you need to backup
files on a server. Even servers fail, but a good service should have
backups.

>And what,
> if anything, can I do about it?

If you have deleted your account with AOL, your data is most likely gone.
Contact AOL support. If they have not erased your account, they could
activate it again so you can download.

-- 
Diane 



From dianeross at mvps.org  Fri Jul 18 01:53:52 2008
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 17 Jul 2008 22:53:52 -0700
Subject: Lost AOL Email During Transfer
In-Reply-To: <C4A57BEA.5F36%eisemantom@aol.com>
Message-ID: <C4A57E00.23C45%dianeross@mvps.org>

Whew! Are you running to make backups for times like this?
-- 
Diane 


Tom Eiseman wrote:

> Problem Solved!
> 
> William got me thinking, when he recommended I work offline.  The historical
> AOL emails were on my transfer drive (in the MUD folder) after all?but with
> the airport ON, Entourage was going out and syncing with mother AOL, before
> I could complete the transfer.  This sync showed only my unread emails?the
> reason my corporate emails came over was they were few in number.  In any
> case, when I turned the airport off, Entourage ?complained? about not being
> able to connect to the host, but who cares?the emails all came over
> perfectly!
> 
> Thank you William, and all of you, for your input on this challenge!
> 
> Regards,
> Tom
> 
> 
> On 7/17/08 8:55 PM, "Tom Eiseman" <eisemantom at aol.com> wrote:
> 
>> Thanks for the advice, but I seem to have leapt forward, without a back out
>> plan.  The original computer was reformatted, and the only data I have?the
>> only data I should have needed?was the MUD folder, according to all
>> documentation I?ve read on transferring one?s Entourage accounts from one
>> computer to another.  I wouldn?t know how to rebuild a database if I wanted
>> to.  When I went to switch identities, there was no other identity out there
>> to switch to?don?t know what an ?automatically created backup? is.
>> 
>> I just need to know one thing:  why did the AOL mail not transfer, while my
>> company email came through fine?  Is there something different about the way
>> Entourage handles AOL?s IMAP data, versus the way it handles POP?  And what,
>> if anything, can I do about it?  Can I go to AOL and ask for all my old
>> email back?  How would I go about making such a request?  I need expertise
>> here?anyone out there with the right skill set?
>> 
>> Tom
>> 
>> On 7/17/08 7:09 PM, "William Smith" <mecklists at comcast.net> wrote:
>> 
>>> On Thursday 7/17/08 1:13 PM, "Tom Eiseman" <eisemantom at aol.com> wrote:
>>> 
>>>> TWIMC:
>>>> I changed computers, going from a G4 to an Intel-based MacBook Pro (both
>>>> running Leopard).  I used Entourage (Office 2004) for all my email, and
>>>> followed the instructions found on the Entourage help site
>>>> (http://www.entourage.mvps.org/database/move.html), copying over the MUD
>>>> folder into the Documents folder, and repairing permissions, as directed.
>>>> But when I opened Entourage, all my corporate (POP-based) email was there,
>>>> but all of my personal (AOL IMAP-based) historical mail was gone.  Only the
>>>> unread email appeared, and when I log on to AOL directly, the old email is
>>>> gone as well.  Where did it go?  Can it be retrieved?  It is very important
>>>> to me, and was merely sitting in my Entourage inbox, but not saved to any
>>>> folders within Entourage.  Is there something different about the way AOL
>>>> mail is handled that would not allow the same transfer of historical
>>>> (previously read) email that I was able to do with my POP account?
>>> 
>>> Hi Tom!
>>> 
>>> If the mail is also not on the server then that worries me. That's
>>> essentially one of your backups.
>>> 
>>> Have you possibly rebuilt your Database any time in the past? The more
>>> recent the build the more likely a chance that you have an automatic backup
>>> that still has your data. If so, do this:
>>> 
>>> 1. Unplug your computer from its Ethernet cable and turn off any wireless
>>> networking. This guarantees that Entourage can't sync to AOL and possibly
>>> delete your old mail.
>>> 
>>> 2. Use the Entourage menu --> Switch Identity... command to switch to your
>>> automatically created backup. Hold the Shift key down as you open the
>>> identity. As quickly as possible select Entourage menu --> Work Offline.
>>> 
>>> Let's see where you get with that.
>>> 
>>> Best of luck to you!
>>>  
>> YouTalk mailing list
>> List address: youtalk at entourage.mvps.org
>> List information: http://entourage.mvps.org/support_options/list.html
>> List moderator: listmom at entourage.mvps.org
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From barry at barryw.net  Fri Jul 18 02:18:22 2008
From: barry at barryw.net (Barry Wainwright)
Date: Fri, 18 Jul 2008 07:18:22 +0100
Subject: Lost AOL Email During Transfer
In-Reply-To: <C4A57DB3.23C44%dianeross@mvps.org>
References: <C4A57DB3.23C44%dianeross@mvps.org>
Message-ID: <99F1F136-E230-4BD0-B446-21C332A1CCED@barryw.net>

On 18 Jul 2008, at 06:52, Diane Ross wrote:

>  Basically, you download POP to your computer where IMAP mail is
> stored on the server. When you moved over you did take the Microsoft  
> User
> Data folder, but it never contained your mail that was on the server.

not strictly true...

If the mail had already been read on the old computer, it would have  
been downloaded into  the local database as a locally cached cop of  
what was on the server. That local copy _should_ still have been intact.

If the database ad been through a rebuild, the local cache would have  
been wiped out and would (in normal circumstances) have been re- 
downloaded from the server.

-- 
Barry Wainwright
You Talk Assistant ListMom & Administrator




From ElvisCruz at mac.com  Sun Jul 20 15:16:08 2008
From: ElvisCruz at mac.com (Elvis Cruz)
Date: Sun, 20 Jul 2008 15:16:08 -0400
Subject: Strange signature behavior
Message-ID: <C4A90738.346CB%ElvisCruz@mac.com>

Hello,

I?m using Entourage 11.4.0 on a MacBook Pro Intel 2.4 GHz

When I insert my signature into an email, it will often not go where the
cursor is.

I then have to move it by highlighting, cut and paste.

Any ideas why this is and how to cure it?

Thanks!



From dianeross at mvps.org  Sun Jul 20 18:28:38 2008
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 20 Jul 2008 15:28:38 -0700
Subject: Strange signature behavior
In-Reply-To: <C4A90738.346CB%ElvisCruz@mac.com>
Message-ID: <C4A90A26.23F8D%dianeross@mvps.org>

Elvis Cruz wrote:

> When I insert my signature into an email, it will often not go where the
> cursor is.

No matter where you cursor is, Entourage will insert at the preference
selection. Check your settings in Entourage preferences: Reply & Forward.
See the screenshots here for what each selection does:

<http://www.entourage.mvps.org/faq_topic/reply.html#reply2>

If you like to customize your sigs, another option is to use one of the
shorthand applications like SpellCatcherX, TypeIt4Me, Typinator to insert
the sig of your choice on a per message basis.

I wrote an article describing the benefits. Inserting sigs is one, but not
the most important uses. IMO

Insert text automatically into a message (Part One)

<http://blog.entourage.mvps.org/2007/07/insert_text_automatically_into.html>

For example, I'm going to type "d" and it will give me the sig below.

-- 
Diane 






From dianeross at mvps.org  Sun Jul 20 20:12:15 2008
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 20 Jul 2008 17:12:15 -0700
Subject: Strange signature behavior
In-Reply-To: <C4A93CDF.346D7%ElvisCruz@mac.com>
Message-ID: <C4A9226F.23FAA%dianeross@mvps.org>

Elvis Cruz wrote:

> Diane, thank you very much for your prompt and thorough response.
> 
> However, what I am encountering is different.  Sometimes, intermittently,
> without apparent rhyme or reason, the signature will appear in the body of
> what I am writing.
> 
> --
> Simulated Signature
> 123 Elm Street 
> Anytown USA
> 
> As an example, I just typed in that fake signature above.  That is the sort
> of thing that would happen - the signature is bizarrely placed.

Does this happen when you have finished typing?
> 
> Ever seen that before?

No, and I don't remember it being reported before. What would help is a
screen shot and a saved message (drag to desktop) that would help in testing
the problem.

I'm also sending back to the list. It's always best to keep a topic on the
list so everyone can add their comments. Maybe someone else has also
experienced the problem and if not, you can see that it might be a specific
problem for you. Knowing that, it would indicate a preference setting or
something you might be doing. The first step in problem solving is finding
the source.

Do you use reply on top most of the time? This seems to make the placement
of sigs more confusing to users.

-- 
Diane 



From barry at barryw.net  Mon Jul 21 04:05:40 2008
From: barry at barryw.net (Barry Wainwright)
Date: Mon, 21 Jul 2008 09:05:40 +0100
Subject: Strange signature behavior
In-Reply-To: <C4A90738.346CB%ElvisCruz@mac.com>
References: <C4A90738.346CB%ElvisCruz@mac.com>
Message-ID: <195B59BB-B83A-4DED-8773-5440DF4A4E1F@barryw.net>

I take it you mean when you manually insert a signature?

The rules are quite simple, but not immediately obvious...

first, if a sig already exists and has not been modified, the new sig  
will replace the old one, whether that is at top or bottom of the text.

If a pre-existing sig has been modified (and this can mean as little  
as you clicking in one of the sig lines then clicking away again),  
then the new sig will be inserted at the current insertion point.

not immediately sure what happens if no signature was present - I  
think it adds the sig at the default position, but I would have to  
test this out.



-- 
Barry

On 20 Jul 2008, at 20:16, Elvis Cruz wrote:

> Hello,
>
> I?m using Entourage 11.4.0 on a MacBook Pro Intel 2.4 GHz
>
> When I insert my signature into an email, it will often not go where  
> the
> cursor is.
>
> I then have to move it by highlighting, cut and paste.
>
> Any ideas why this is and how to cure it?
>
> Thanks!
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org




From oceanne at comcast.net  Tue Jul 22 20:19:21 2008
From: oceanne at comcast.net (A. Tomin)
Date: Tue, 22 Jul 2008 17:19:21 -0700
Subject: Bizarre problem, please help me!!!
Message-ID: <C4ABC719.171B%oceanne@comcast.net>

HI all,

I so would appreciate any help that you can give me.


First things I am not the most computer savvy person, so if any of you chose
to help me out please use simple language.

It was recommend by Microsoft that I ask you all for help, because my
version of Entourage has been retired and therefore they refuse to help me.

Here is the problem....

I have had the same email address for many years and used the same computer
to retrieve my mail etc.  (MAC IBOOK)  I was given a Mac desk top so I took
my laptop to work where is now lives.  I downloaded from my original disk
the same Entourage into the new computer and have the same email address.

What is so weird is that I get some of my email on the original computer and
some on the new computer with no duplicates and sometimes from the same
sender.

For example, some time ago I received and email from a friend and it came
the new computer.  Today I received and email from her on the old computer.
Another example,  I am a member of professional listserves and I  get the
emails on the old computer and the new, but they are not the same ones.

I have fiddled with settings both computers to make sure they identical, but
when I change one it tell me I cannot receive mail at all.

Does this sound familiar to anyone?

Please send the response back channel if you don?t mind.

Thanks again.

anne

From mecklists at comcast.net  Tue Jul 22 20:33:53 2008
From: mecklists at comcast.net (William Smith)
Date: Tue, 22 Jul 2008 19:33:53 -0500
Subject: Bizarre problem, please help me!!!
In-Reply-To: <C4ABC719.171B%oceanne@comcast.net>
Message-ID: <C4ABE6A1.11648%mecklists@comcast.net>

Hi Anne!

Based on your description I think you must have a POP account. You can
verify this by going to Tools --> Accounts... and looking at the name of
your email account.

POP by nature downloads mail from the server and then deletes it from the
server. This is to save space and help prevent you from going over your
allotted quota for space.

Pick one of your machines to be your *secondary* machine. It can be either.
Then on that Mac go to Tools --> Accounts... and double-click your E-mail
account.

Under the Options tab select "Leave a copy of each message on the server".
UNcheck "Delete messages from the server after ## days".

Now, your *primary* machine will download and delete messages but your
secondary will only download, leaving your messages on the server for the
primary machine to delete.

Hope this helps!

-- 

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

On Tuesday 7/22/08 7:19 PM, "A. Tomin" <oceanne at comcast.net> wrote:

> HI all,
> 
> I so would appreciate any help that you can give me.
> 
> 
> First things I am not the most computer savvy person, so if any of you chose
> to help me out please use simple language.
> 
> It was recommend by Microsoft that I ask you all for help, because my
> version of Entourage has been retired and therefore they refuse to help me.
> 
> Here is the problem....
> 
> I have had the same email address for many years and used the same computer
> to retrieve my mail etc.  (MAC IBOOK)  I was given a Mac desk top so I took
> my laptop to work where is now lives.  I downloaded from my original disk
> the same Entourage into the new computer and have the same email address.
> 
> What is so weird is that I get some of my email on the original computer and
> some on the new computer with no duplicates and sometimes from the same
> sender.
> 
> For example, some time ago I received and email from a friend and it came
> the new computer.  Today I received and email from her on the old computer.
> Another example,  I am a member of professional listserves and I  get the
> emails on the old computer and the new, but they are not the same ones.
> 
> I have fiddled with settings both computers to make sure they identical, but
> when I change one it tell me I cannot receive mail at all.
> 
> Does this sound familiar to anyone?
> 
> Please send the response back channel if you don?t mind.
> 
> Thanks again.
> 
> anne



From dianeross at mvps.org  Tue Jul 22 20:39:45 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 22 Jul 2008 17:39:45 -0700
Subject: Bizarre problem, please help me!!!
In-Reply-To: <C4ABC719.171B%oceanne@comcast.net>
Message-ID: <C4ABCBE1.24281%dianeross@mvps.org>

A. Tomin wrote:

> my version of Entourage has been retired

I see you are using Microsoft-Entourage/10.1.0.2006

Not only are you using old software, you have not updated it. Download the
10.1.9 combo updater. (This update includes all of the improvements released
in all previous Office v. X updates.)

<http://www.microsoft.com/downloads/details.aspx?FamilyID=fea9fd8a-ea16-4b3c
-9381-18a389d5599a&DisplayLang=en>

> Here is the problem....
> 
> I have had the same email address for many years and used the same computer
> to retrieve my mail etc.  (MAC IBOOK)  I was given a Mac desk top so I took
> my laptop to work where is now lives.  I downloaded from my original disk
> the same Entourage into the new computer and have the same email address.
> 
> What is so weird is that I get some of my email on the original computer and
> some on the new computer with no duplicates and sometimes from the same
> sender.
> 
> For example, some time ago I received and email from a friend and it came
> the new computer.  Today I received and email from her on the old computer.
> Another example,  I am a member of professional listserves and I  get the
> emails on the old computer and the new, but they are not the same ones.
> 
> I have fiddled with settings both computers to make sure they identical, but
> when I change one it tell me I cannot receive mail at all.

I'm assuming you have a POP account. If you don't know the difference, you
can tell by looking at your account in the Account window. It will say POP
or IMAP after the name. At least it does in Entourage 2008 and I'm pretty
sure it did in Entourage X.

When you access the same POP account from two different computers, you have
to be careful in how you make your selections for the Account.

Open your Account under Tools in the Menu bar. Click on the tab "Options"

?  Leave a copy of each message on the server

If you do not have this selected, then once one computer downloads, it will
not be available for the other computer.

The two sub options can also be checked to help manage what is on the
server.

?  Set time for "Delete messages from server after xx days". I have mine set
to 5. You might select a bigger time as you might be away from the office
for longer periods of time. This is added insurance in case I have a
computer meltdown or a database problem. In addition to my backups, I have
these emails on the server.

?  Delete messages from the server after they are deleted from this
computer. This keeps you from having to download again on the other
computer. Especially useful for spam that you want nuked.

Now that we have gone over the options, the easiest way to manage your mail,
is to change from a POP to IMAP account. All messages including your sent
mail is on the server. This eliminates duplicates, and you know what has
been read regardless of which computer you are using.

Understanding the difference between POP and IMAP:
<http://www.entourage.mvps.org/glossary/pop_imap.html>

How to set up an IMAP account.

<http://www.entourage.mvps.org/accounts/imap.html>

<http://www.microsoft.com/mac/help.mspx?target=b2e8b941-f970-4079-bb20-98cbe
e718a2f1033&clr=99-2-0&parentid=80716127-a22a-4d59-9e74-27332d8a44bb1033&ep=
7&CTT=PageView&MODE=pv&locale=en-US&usid=faf6db66-b69a-4e67-abc8-b2cd9e07a28
8>

-- 
Diane 



From dianeross at mvps.org  Tue Jul 22 20:51:56 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 22 Jul 2008 17:51:56 -0700
Subject: [ANN] Unable to download updates
Message-ID: <C4ABCEBC.24289%dianeross@mvps.org>

Some users are receiving the error "can't find the server
download.microsoft.com" when trying to download the updater files for
Office. 

This  frustrating problem does not affect everyone. It is not an Office for
Mac problem, nor is it browser specific. Feedback indicates it could be
older PPC computers or older versions of the OS that do not deal with
changing DNS updates that are being rolled out. Try these solutions and let
us know if they worked for you.

Unable to download updates (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2008/07/unable_to_download_updates.html>

In case the above link does not work:

<http://ub0.cc/1K/C>

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>




From dianeross at mvps.org  Tue Jul 22 20:58:27 2008
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 22 Jul 2008 17:58:27 -0700
Subject: [ANN] Setting the Folder window in Entourage 2008
Message-ID: <C4ABD043.2428D%dianeross@mvps.org>

A user asked, "how can I get the mini calendar back in the folder window?
This prompted me to write about the changes for the folder window in
Entourage 2008.

To find out how to show the mini calendar in the folder window plus learn
other options for the folder window, read the blog article:

Setting the Folder window in Entourage 2008 (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2008/07/setting_the_folder_window.html>

In case the above link does not work:

<http://ub0.cc/0f/r>

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>





From eisemantom at aol.com  Tue Jul 22 23:54:43 2008
From: eisemantom at aol.com (Tom Eiseman)
Date: Tue, 22 Jul 2008 20:54:43 -0700
Subject: Please remove me from the mail list
Message-ID: <C4ABF993.5FC3%eisemantom@aol.com>



From barry at barryw.net  Wed Jul 23 02:29:00 2008
From: barry at barryw.net (Barry Wainwright)
Date: Wed, 23 Jul 2008 07:29:00 +0100
Subject: Bizarre problem, please help me!!!
In-Reply-To: <C4ABE6A1.11648%mecklists@comcast.net>
References: <C4ABE6A1.11648%mecklists@comcast.net>
Message-ID: <96D69142-4404-48CE-AC0F-6B007933D36B@barryw.net>

You need to leave the mail on both servers, otherwise if the 'primary'  
machine downloads first, it will delete the mail before it gets into  
the secondary machine.

I would set both machines up to leave on server for 30 days. This will  
give both machines a chance to get the mail form the server before one  
of them deletes it.

-- 
Barry

On 23 Jul 2008, at 01:33, William Smith wrote:

> Hi Anne!
>
> Based on your description I think you must have a POP account. You can
> verify this by going to Tools --> Accounts... and looking at the  
> name of
> your email account.
>
> POP by nature downloads mail from the server and then deletes it  
> from the
> server. This is to save space and help prevent you from going over  
> your
> allotted quota for space.
>
> Pick one of your machines to be your *secondary* machine. It can be  
> either.
> Then on that Mac go to Tools --> Accounts... and double-click your E- 
> mail
> account.
>
> Under the Options tab select "Leave a copy of each message on the  
> server".
> UNcheck "Delete messages from the server after ## days".
>
> Now, your *primary* machine will download and delete messages but your
> secondary will only download, leaving your messages on the server  
> for the
> primary machine to delete.
>
> Hope this helps!
>
> -- 
>
> bill
>
> William M. Smith, Microsoft Interop MVP - Mac/Windows
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
>
> On Tuesday 7/22/08 7:19 PM, "A. Tomin" <oceanne at comcast.net> wrote:
>
>> HI all,
>>
>> I so would appreciate any help that you can give me.
>>
>>
>> First things I am not the most computer savvy person, so if any of  
>> you chose
>> to help me out please use simple language.
>>
>> It was recommend by Microsoft that I ask you all for help, because my
>> version of Entourage has been retired and therefore they refuse to  
>> help me.
>>
>> Here is the problem....
>>
>> I have had the same email address for many years and used the same  
>> computer
>> to retrieve my mail etc.  (MAC IBOOK)  I was given a Mac desk top  
>> so I took
>> my laptop to work where is now lives.  I downloaded from my  
>> original disk
>> the same Entourage into the new computer and have the same email  
>> address.
>>
>> What is so weird is that I get some of my email on the original  
>> computer and
>> some on the new computer with no duplicates and sometimes from the  
>> same
>> sender.
>>
>> For example, some time ago I received and email from a friend and  
>> it came
>> the new computer.  Today I received and email from her on the old  
>> computer.
>> Another example,  I am a member of professional listserves and I   
>> get the
>> emails on the old computer and the new, but they are not the same  
>> ones.
>>
>> I have fiddled with settings both computers to make sure they  
>> identical, but
>> when I change one it tell me I cannot receive mail at all.
>>
>> Does this sound familiar to anyone?
>>
>> Please send the response back channel if you don?t mind.
>>
>> Thanks again.
>>
>> anne
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org




From barry at barryw.net  Wed Jul 23 02:33:00 2008
From: barry at barryw.net (Barry Wainwright)
Date: Wed, 23 Jul 2008 07:33:00 +0100
Subject: Please remove me from the mail list
In-Reply-To: <C4ABF993.5FC3%eisemantom@aol.com>
References: <C4ABF993.5FC3%eisemantom@aol.com>
Message-ID: <60B27BAF-CBDF-4322-8677-F6B96E080060@barryw.net>

Sorry you want to leave us, but unsubscribing is easy - just send an  
email to youtalk-request at entourage.mvps.org  with the word  
'unsubscribe' in the subject.
<mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe>


-- 
Barry

On 23 Jul 2008, at 04:54, Tom Eiseman wrote:

>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org




From lists at cortig.net  Wed Jul 23 12:17:58 2008
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Wed, 23 Jul 2008 11:17:58 -0500
Subject: [ANN] Unable to download updates
In-Reply-To: <C4ABCEBC.24289%dianeross@mvps.org>
References: <C4ABCEBC.24289%dianeross@mvps.org>
Message-ID: <050A3BAC-639C-4539-B0B1-B7C5101B9B0E@cortig.net>


On 22 Jul 2008, at 19:51, Diane Ross wrote:

> This  frustrating problem does not affect everyone. It is not an  
> Office for
> Mac problem, nor is it browser specific. Feedback indicates it could  
> be
> older PPC computers or older versions of the OS that do not deal with
> changing DNS updates that are being rolled out. Try these solutions  
> and let
> us know if they worked for you.


The post recommends using OpenDNS. I definitively second that option.  
OpenDNS has worked extremely well for me since I began using it.
(and it?s free)

Corentin

From laptech at optusnet.com.au  Fri Jul 25 01:25:37 2008
From: laptech at optusnet.com.au (Jason Yannuccelli)
Date: Fri, 25 Jul 2008 15:25:37 +1000
Subject: Help with Groups
Message-ID: <53AE1D22-E4DF-4E7F-AD97-B7222110187B@optusnet.com.au>

Hi,
I have set up several Contact Groups and have a couple of question  
that I have been unable to fine in Entourage Help, FAQ's within this  
site and on the Microsoft site either.

Question 1:
Now that I have set up several Groups.... how can I view and edit the  
contacts within those groups ?

Question 2:
How many contacts can be held within each Group, is there a limit and  
if so, what is the cut off ??

Question 3:
How do i merge one or several groups into one ?   ie. I have 8 Groups  
that I have made up over time, I want to put all the contact from all  
the groups into one  ( if there is no limit to the number of contacts  
that can be held in a group)

Thank you in advance....

Regards

Jason







From barry at barryw.net  Fri Jul 25 03:40:12 2008
From: barry at barryw.net (Barry Wainwright)
Date: Fri, 25 Jul 2008 08:40:12 +0100
Subject: Help with Groups
In-Reply-To: <53AE1D22-E4DF-4E7F-AD97-B7222110187B@optusnet.com.au>
References: <53AE1D22-E4DF-4E7F-AD97-B7222110187B@optusnet.com.au>
Message-ID: <0581383D-C367-497C-9084-A4D68809E12F@barryw.net>


On 25 Jul 2008, at 06:25, Jason Yannuccelli wrote:

> Hi,
> I have set up several Contact Groups and have a couple of question  
> that I have been unable to fine in Entourage Help, FAQ's within this  
> site and on the Microsoft site either.
>
> Question 1:
> Now that I have set up several Groups.... how can I view and edit  
> the contacts within those groups ?
>

In the Address Book, find the entry for that group and double-click it  
to open it for editing.

> Question 2:
> How many contacts can be held within each Group, is there a limit  
> and if so, what is the cut off ??

I don't believe there is any limit. I have had groups with around 200  
entries before now.

>
>
> Question 3:
> How do i merge one or several groups into one ?   ie. I have 8  
> Groups that I have made up over time, I want to put all the contact  
> from all the groups into one  ( if there is no limit to the number  
> of contacts that can be held in a group)

[Easy Method]
create a new group (group 4)
open the group for editing
drag group 1 out of the address book listing into the 'members' window  
of group 4.
repeat for groups 2 & 3
close group 4.

Group 4 will now inherit al the members of groups 1, 2 & 3
However, you will have to keep groups 1, 2 & 3 around as any changes  
to those groups will propagate to any groups they are a member of (in  
just the same way that if you make a contact a member of a group,  
instead of typing the address into the group, changes to that contact  
are reflected in the group.

[Slightly Harder Method]
create a new group (group 4)
open the group for editing
Open group 1 for editing
click in the 'members' pane & hit cmd-A to select all, then cmd-C to  
copy
click in the members pane of group 4 & type cmd-V for paste
repeat for groups 2 & 3
close all groups

Group 4 will now contain all of the entries from groups 1, 2 & 3.  
Unlike with the other method, you can now delete groups 1, 2 & 3  
without affecting group 4.




-- 
Barry Wainwright
You Talk Assistant ListMom & Administrator




From bittehier at nurfuerspam.de  Fri Jul 25 13:10:02 2008
From: bittehier at nurfuerspam.de (Michael =?ISO-8859-1?B?S/ZobGVy?=)
Date: Fri, 25 Jul 2008 19:10:02 +0200
Subject: Howto "Send as" via Exchange
Message-ID: <C4AFD58A.898F%bittehier@nurfuerspam.de>

Hello,

I want to grant a few users the right to use ?Send as?. In Outlook (XP,
2000, 2003) there is a field named ?From? and there the users can directly
type the ?Send as?-User. But how can I do this in Entourage? The field
?From? is a dropdown field ? but I can?t edit all clients with all
variations of possible sender. The reasons? To many clients, to many ?Send
as?-User, some of this are exchange contacts or exchange  groups.

If you have any suggestions please contact me.

Thanks,
Michael

From lists at cortig.net  Fri Jul 25 13:19:28 2008
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Fri, 25 Jul 2008 12:19:28 -0500
Subject: Howto "Send as" via Exchange
In-Reply-To: <C4AFD58A.898F%bittehier@nurfuerspam.de>
References: <C4AFD58A.898F%bittehier@nurfuerspam.de>
Message-ID: <1FA3031F-C790-4AD5-8EA5-FDED70C6A366@cortig.net>


On 25 Jul 2008, at 12:10, Michael K?hler wrote:

> Hello,

	Hi,
>
>
> I want to grant a few users the right to use ?Send as?. In Outlook  
> (XP,
> 2000, 2003) there is a field named ?From? and there the users can  
> directly
> type the ?Send as?-User. But how can I do this in Entourage? The field
> ?From? is a dropdown field ? but I can?t edit all clients with all
> variations of possible sender. The reasons? To many clients, to many  
> ?Send
> as?-User, some of this are exchange contacts or exchange  groups.

The problem is that most Exchange servers forbid that. You can?t  
redirect e-mail, you can?t send as another name or address. In my  
case, I have a stupid-looking login for my exchange account, as well  
as a nice looking alias for it. I can?t send as the alias either. The  
server rejects it.
That?s the reason why Entourage won't let you do it for an Exchange  
account (but I do it all the time for my IMAP accounts, no problem  
redirecting e-mail).


Corentin

From dianeross at mvps.org  Fri Jul 25 16:47:05 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 25 Jul 2008 13:47:05 -0700
Subject: Help with Groups
In-Reply-To: <0581383D-C367-497C-9084-A4D68809E12F@barryw.net>
Message-ID: <C4AF89D9.247C8%dianeross@mvps.org>

Barry Wainwright wrote:

>> How many contacts can be held within each Group, is there a limit
>> and if so, what is the cut off ??
> 
> I don't believe there is any limit. I have had groups with around 200
> entries before now.

The limit that will affect you is your ISPs for sending.

The number of emails you can send depends on the Host or your ISP. Some
indicate no more than 100 emails in a batch and no more than 500 in a day.
Others limit it to 50 per message.

Get this script, Split Recipients X. This script  will replicate messages
into the number of copies needed to comply with an ISP's maximum number of
recipients allowed per outgoing message.

<http://scriptbuilders.net/files/splitrecipientsxforentouragex2.0.html>

Regarding merging of groups, one thing I do with groups is first make sure
each one is in my Address Book. Assign it to a category named group: xxx.
This way you can sort by category to easily manage your groups.

You can have more than one category per contact.

By using the naming convention of "Group:", this will sort all groups
together.

Entourage does not export groups and using the category method you can
export by category and get a tab delimited file.

-- 
Diane 



From jjonncas at gmail.com  Fri Jul 25 16:51:39 2008
From: jjonncas at gmail.com (JJ)
Date: Fri, 25 Jul 2008 13:51:39 -0700
Subject: Replying to mail
Message-ID: <63069A1C-2677-4015-B301-39BCB2FEFFDE@gmail.com>


I used to be able to select the text I wanted to reply to and hit  
reply. Now the selected text isn't there.
Any suggestions?
Janell

Sent from my iPhone

From dianeross at mvps.org  Fri Jul 25 17:09:30 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 25 Jul 2008 14:09:30 -0700
Subject: Replying to mail
In-Reply-To: <63069A1C-2677-4015-B301-39BCB2FEFFDE@gmail.com>
Message-ID: <C4AF8F1A.247D1%dianeross@mvps.org>

JJ wrote:

> I used to be able to select the text I wanted to reply to and hit
> reply. Now the selected text isn't there.
> Any suggestions?

Hmmm, you didn't state which version of Entourage and you sent from your
iPhone, but regardless, this has not changed in Entourage 2008.

Testing in a new User will quickly tell you if the problem is system wide or
if it?s your User?s folder that contains the problem. Go to System
Preferences --> Create a New User in Accounts. Switch to the New User by
logging out/in or use Fast User Switching. Test reply there.

Drag a message to the desktop so you can have one for testing in the new
Entourage Identity. No need to even enter account info as you don't need to
send, just check to see if reply text is included.

If the problem goes away, then switch back to your regular user and create a
new Identity in Entourage and test. Let me know the results.

-- 
Diane 



From jjonncas at gmail.com  Fri Jul 25 17:23:10 2008
From: jjonncas at gmail.com (Janell)
Date: Fri, 25 Jul 2008 14:23:10 -0700
Subject: Replying to mail
In-Reply-To: <C4AF8F1A.247D1%dianeross@mvps.org>
Message-ID: <C4AF924E.910%jjonncas@gmail.com>


 Diane, I tried what you suggested which was to add a new account.  I used
the welcome email from MS Entourage for my test to select the text and
reply. The selected text did not transfer over to the reply window. It is
acting exactly as it does with the original account.
 I am using Entourage from MS Office 08 for Macs. I just bought it three
days ago and up until yesterday was working flawlessly. Any other
suggestions to get this feature back? Sure makes it easier when replying to
a lot of mail.
Thanks,
Janell
  






From: Diane Ross <dianeross at mvps.org>
Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
Date: Fri, 25 Jul 2008 14:09:30 -0700
To: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
Subject: Re: Replying to mail

If the problem goes away, then switch back to your regular user and create a
new Identity in Entourage and test. Let me know the results.


From bittehier at nurfuerspam.de  Fri Jul 25 17:59:42 2008
From: bittehier at nurfuerspam.de (Michael =?ISO-8859-1?B?S/ZobGVy?=)
Date: Fri, 25 Jul 2008 23:59:42 +0200
Subject: Howto "Send as" via Exchange
In-Reply-To: <1FA3031F-C790-4AD5-8EA5-FDED70C6A366@cortig.net>
Message-ID: <C4B0196E.89A9%bittehier@nurfuerspam.de>

Hi,

>> I want to grant a few users the right to use ?Send as?. In Outlook
>> (XP,
>> 2000, 2003) there is a field named ?From? and there the users can
>> directly
>> type the ?Send as?-User. But how can I do this in Entourage? The field
>> ?From? is a dropdown field ? but I can?t edit all clients with all
>> variations of possible sender. The reasons? To many clients, to many
>> ?Send
>> as?-User, some of this are exchange contacts or exchange  groups.
 
> The problem is that most Exchange servers forbid that. You can?t
> redirect e-mail, you can?t send as another name or address.

Sorry Corentin, but this is not correct. As a exchange administrator you got
the possibility to give any normal user the right "send as" - this is a
normal way for instance to let answer support member as one
support-email-address like support at anything.com. Microsoft describe this  in
http://technet.microsoft.com/en-us/library/aa998291(EXCHG.80).aspx and
http://support.microsoft.com/kb/327000.

I think there must be a hidden option to enable this behavior.

Greetings,
Michael



From dianeross at mvps.org  Fri Jul 25 18:18:13 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 25 Jul 2008 15:18:13 -0700
Subject: Replying to mail
In-Reply-To: <C4AF924E.910%jjonncas@gmail.com>
Message-ID: <C4AF9F35.247FD%dianeross@mvps.org>

We need to clear about the term "account".

An identity is a complete personality of Entourage, containing (preferences,
account settings. A User is a term used by the Mac OS. The terms Identity
and User are often confused. Entourage stores your data in an Identity, and
the Mac OS creates Users.

Your identity is named "Main" by default. It is located in the Microsoft
User Data folder.

Did you test in a new User?

Have you updated Office to 12.1.1?

-- 
Diane 

Janell wrote:

> 
>  Diane, I tried what you suggested which was to add a new account.  I used
> the welcome email from MS Entourage for my test to select the text and
> reply. The selected text did not transfer over to the reply window. It is
> acting exactly as it does with the original account.
>  I am using Entourage from MS Office 08 for Macs. I just bought it three
> days ago and up until yesterday was working flawlessly. Any other
> suggestions to get this feature back? Sure makes it easier when replying to
> a lot of mail.
> Thanks,
> Janell
>   
> 
> 
> 
> 
> 
> 
> From: Diane Ross <dianeross at mvps.org>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Fri, 25 Jul 2008 14:09:30 -0700
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Subject: Re: Replying to mail
> 
> If the problem goes away, then switch back to your regular user and create a
> new Identity in Entourage and test. Let me know the results.
> 
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From jjonncas at gmail.com  Fri Jul 25 18:24:49 2008
From: jjonncas at gmail.com (JJ)
Date: Fri, 25 Jul 2008 15:24:49 -0700
Subject: Replying to mail
In-Reply-To: <C4AF9F35.247FD%dianeross@mvps.org>
References: <C4AF9F35.247FD%dianeross@mvps.org>
Message-ID: <54F968FD-7CF2-428A-A873-93A206C4FF39@gmail.com>

I opened  a new identity. Actually the problem started about the same  
time of the update.


Sent from my iPhone

On Jul 25, 2008, at 3:18 PM, Diane Ross <dianeross at mvps.org> wrote:

> We need to clear about the term "account".
>
> An identity is a complete personality of Entourage, containing  
> (preferences,
> account settings. A User is a term used by the Mac OS. The terms  
> Identity
> and User are often confused. Entourage stores your data in an  
> Identity, and
> the Mac OS creates Users.
>
> Your identity is named "Main" by default. It is located in the  
> Microsoft
> User Data folder.
>
> Did you test in a new User?
>
> Have you updated Office to 12.1.1?
>
> -- 
> Diane
>
> Janell wrote:
>
>>
>> Diane, I tried what you suggested which was to add a new account.   
>> I used
>> the welcome email from MS Entourage for my test to select the text  
>> and
>> reply. The selected text did not transfer over to the reply window.  
>> It is
>> acting exactly as it does with the original account.
>> I am using Entourage from MS Office 08 for Macs. I just bought it  
>> three
>> days ago and up until yesterday was working flawlessly. Any other
>> suggestions to get this feature back? Sure makes it easier when  
>> replying to
>> a lot of mail.
>> Thanks,
>> Janell
>>
>>
>>
>>
>>
>>
>>
>> From: Diane Ross <dianeross at mvps.org>
>> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Date: Fri, 25 Jul 2008 14:09:30 -0700
>> To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Subject: Re: Replying to mail
>>
>> If the problem goes away, then switch back to your regular user and  
>> create a
>> new Identity in Entourage and test. Let me know the results.
>>
>> YouTalk mailing list
>> List address: youtalk at entourage.mvps.org
>> List information: http://entourage.mvps.org/support_options/list.html
>> List moderator: listmom at entourage.mvps.org
>
>
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org

From jjonncas at gmail.com  Fri Jul 25 18:31:12 2008
From: jjonncas at gmail.com (Janell)
Date: Fri, 25 Jul 2008 15:31:12 -0700
Subject: Replying to mail
In-Reply-To: <C4AF9F35.247FD%dianeross@mvps.org>
Message-ID: <C4AFA240.92B%jjonncas@gmail.com>


It?s easier for me to reply via my computer. :)
 I did the update (2 days ago) however entourage says it is version: 12.0.0.
Word also says version 12.0.0 and this is after the latest update. I have
tried to see if there is another update but both entourage and word says no
updates available.
Janell





From: Diane Ross <dianeross at mvps.org>
Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
Date: Fri, 25 Jul 2008 15:18:13 -0700
To: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
Subject: Re: Replying to mail

Have you updated Office to 12.1.1?


From dianeross at mvps.org  Fri Jul 25 18:38:33 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 25 Jul 2008 15:38:33 -0700
Subject: Replying to mail
In-Reply-To: <C4AFA240.92B%jjonncas@gmail.com>
Message-ID: <C4AFA3F9.2480C%dianeross@mvps.org>

Janell wrote:

>  I did the update (2 days ago) however entourage says it is version: 12.0.0.
> Word also says version 12.0.0 and this is after the latest update. I have
> tried to see if there is another update but both entourage and word says no
> updates available.

You are not updated. You first need to update the AutoUpdater. The original
one does not see the new type of updaters used.

Download this updater:

<http://download.microsoft.com/download/2/2/5/225159a4-8331-415c-99ef-33cd5a
966f8a/AutoUpdate-211UpdateEN.dmg>

You should be able to see the 12.1.1 updater after installing it.

Since you are having problems, you might want to drag your Office 2008
folder to the trash and delete it, THEN re-install. Follow the directions
here. I have screenshots to show each step. Be sure to restart when
directed.

Install Office 2008
<http://www.entourage.mvps.org/install/install_office2008.html>

-- 
Diane 




From jjonncas at gmail.com  Fri Jul 25 19:08:03 2008
From: jjonncas at gmail.com (Janell)
Date: Fri, 25 Jul 2008 16:08:03 -0700
Subject: Replying to mail
In-Reply-To: <C4AFA3F9.2480C%dianeross@mvps.org>
Message-ID: <C4AFAAE3.933%jjonncas@gmail.com>



I have installed the updater however I can?t install the 12.1.1 because it
gets to ?select the destination drive?, my hard drive is grayed out and
there is no other choice. So it just sits there.
 I guess I will reinstall for the disk. I hate doing this as it brings back
all of the problems I had with Windows when I had a pc. :)  Sigh...will
delete this copy and re install from the cd.
 Will get back to you after the re install.
 Thanks Diane. 
Janell




From: Diane Ross <dianeross at mvps.org>
Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
Date: Fri, 25 Jul 2008 15:38:33 -0700
To: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
Subject: Re: Replying to mail

You should be able to see the 12.1.1 updater after installing it.


From jjonncas at gmail.com  Fri Jul 25 19:56:14 2008
From: jjonncas at gmail.com (Janell)
Date: Fri, 25 Jul 2008 16:56:14 -0700
Subject: Replying to mail
In-Reply-To: <C4AFA3F9.2480C%dianeross@mvps.org>
Message-ID: <C4AFB62E.93C%jjonncas@gmail.com>

 There must be an option that I am not seeing correctly as some email I can
select the text for reply and it carries over, such as for yours, since the
update. Others it doesn?t. I have done the re-install and updated Entourage
to 12.1.1. At least the problem is half solved.
 Janell






From: Diane Ross <dianeross at mvps.org>
Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
Date: Fri, 25 Jul 2008 15:38:33 -0700
To: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
Subject: Re: Replying to mail

Since you are having problems, you might want to drag your Office 2008
folder to the trash and delete it, THEN re-install. Follow the directions
here. I have screenshots to show each step. Be sure to restart when
directed.


From dianeross at mvps.org  Fri Jul 25 20:29:34 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 25 Jul 2008 17:29:34 -0700
Subject: Replying to mail
In-Reply-To: <C4AFB62E.93C%jjonncas@gmail.com>
Message-ID: <C4AFBDFE.24828%dianeross@mvps.org>

Janell wrote:

>  There must be an option that I am not seeing correctly as some email I can
> select the text for reply and it carries over, such as for yours, since the
> update. Others it doesn?t. I have done the re-install and updated Entourage
> to 12.1.1. At least the problem is half solved.

Is there a difference between plain text messages and HTML?
Again, test in a new Identity and a new User.

You might need to download the combo updater from Apple and run it again
rather than using Software Update. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Entourage. Combo updaters will install on the
same version as they?re applying?no need to roll back or do a clean install.

Leopard:

Mac OS X 10.5.4 Combo Update
 (For both PowerPC- and Intel-based Macs )
<http://www.apple.com/support/downloads/macosx1054comboupdate.html>

-- 
Diane 




From jjonncas at gmail.com  Fri Jul 25 20:45:38 2008
From: jjonncas at gmail.com (Janell)
Date: Fri, 25 Jul 2008 17:45:38 -0700
Subject: Replying to mail
In-Reply-To: <C4AFBDFE.24828%dianeross@mvps.org>
Message-ID: <C4AFC1C2.1D%jjonncas@gmail.com>

I already have Mac 10.5.4 and Entourage 12.1.1. Can't do much more than keep
my fingers crossed now.
Janell


On 7/25/08 5:29 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> 
> Is there a difference between plain text messages and HTML?
> Again, test in a new Identity and a new User.
> 
> You might need to download the combo updater from Apple and run it again
> rather than using Software Update. Doing so overwrites potentially
> problem-causing files. Several users have reported this fixed some odd
> problems they were having with Entourage. Combo updaters will install on the
> same version as they?re applying?no need to roll back or do a clean install.
> 
> Leopard:
> 
> Mac OS X 10.5.4 Combo Update
>  (For both PowerPC- and Intel-based Macs )
> <http://www.apple.com/support/downloads/macosx1054comboupdate.html>
> 
> -- 
> Diane 









From dianeross at mvps.org  Fri Jul 25 21:06:37 2008
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 25 Jul 2008 18:06:37 -0700
Subject: Replying to mail
In-Reply-To: <C4AFC1C2.1D%jjonncas@gmail.com>
Message-ID: <C4AFC6AD.2483E%dianeross@mvps.org>

Janell wrote:

> I already have Mac 10.5.4

I know you have it, but applying the combo will overwrite any files that
might have been corrupted. This can often fix odd problems.

-- 
Diane 



From jjonncas at gmail.com  Fri Jul 25 21:36:45 2008
From: jjonncas at gmail.com (Janell)
Date: Fri, 25 Jul 2008 18:36:45 -0700
Subject: Replying to mail
In-Reply-To: <C4AFC6AD.2483E%dianeross@mvps.org>
Message-ID: <C4AFCDBD.31%jjonncas@gmail.com>

Ok. Will do. 
Thanks again.
Janell


On 7/25/08 6:06 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> I know you have it, but applying the combo will overwrite any files that
> might have been corrupted. This can often fix odd problems.









From barry at barryw.net  Sat Jul 26 04:02:50 2008
From: barry at barryw.net (Barry Wainwright)
Date: Sat, 26 Jul 2008 09:02:50 +0100
Subject: Help with Groups
In-Reply-To: <C4AF89D9.247C8%dianeross@mvps.org>
References: <C4AF89D9.247C8%dianeross@mvps.org>
Message-ID: <E2C18D19-F22B-40FC-9E71-C1F9724F3BF0@barryw.net>


On 25 Jul 2008, at 21:47, Diane Ross wrote:

> Barry Wainwright wrote:
>
>>> How many contacts can be held within each Group, is there a limit
>>> and if so, what is the cut off ??
>>
>> I don't believe there is any limit. I have had groups with around 200
>> entries before now.
>
> The limit that will affect you is your ISPs for sending.

Only if you use the group for sending :)

I used to use such a group for rules checking - (sender is in group  
'xxx'). I have, since those days, changed over to using categories.


>
> [Snip]
>
> Entourage does not export groups and using the category method you can
> export by category and get a tab delimited file.
>

my reasons exactly!

:-)



-- 
Barry Wainwright
You Talk Assistant ListMom & Administrator




From barry at barryw.net  Sat Jul 26 04:08:42 2008
From: barry at barryw.net (Barry Wainwright)
Date: Sat, 26 Jul 2008 09:08:42 +0100
Subject: Replying to mail
In-Reply-To: <63069A1C-2677-4015-B301-39BCB2FEFFDE@gmail.com>
References: <63069A1C-2677-4015-B301-39BCB2FEFFDE@gmail.com>
Message-ID: <12BA1234-5FC2-4556-8C09-D0853B1936F4@barryw.net>

This is  known problem with some type of complex html messages.  
Typically these are 'newsletter' types of messages, but other stuff in  
the HTML code seems to trigger the behaviour as well.

i have never been able to track down precisely what combination of  
characteristics causes this to happen, and there doesn't sem to be any  
way out of it. I have even tried writing an applescript to create a  
reply with selected text, but the applescript 'selection' property for  
such messages is empty as well.


-- 
Barry

On 25 Jul 2008, at 21:51, JJ wrote:

>
> I used to be able to select the text I wanted to reply to and hit  
> reply. Now the selected text isn't there.
> Any suggestions?
> Janell
>
> Sent from my iPhone
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org




From dianeross at mvps.org  Wed Jul 30 18:46:45 2008
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 30 Jul 2008 15:46:45 -0700
Subject: Exchange account after rebuild shows messages as .eml
Message-ID: <C4B63D68.2507A%dianeross@mvps.org>

I seem to remember this being reported, but don't have the solution.

User with 2008 Exchange account did a rebuild and now his folders are
showing up as name of foler.eml. See screenshot.

Does this ring any bells for anyone. I suggested creating a new Identity and
letting Entourage sync back up to Exchange account.

-- 
Diane