From jamesrob at sonic.net  Sat Aug  1 07:07:14 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Sat, 01 Aug 2009 04:07:14 -0700
Subject: Installing/Updating Office 2008
Message-ID: <C6996FF2.1B8B1%jamesrob@sonic.net>

I have just purchased the Special Media Edition of Office 2008 (upgrade
retail box). I installed it on my MacBook Pro 2.4 GHz that runs fully
updated OS X 10.5.7, and which contains a fully updated version of Office
2004.

Everything went well with the installation (before starting, I'd closed all
visible applications; e.g., those with visible Windows or Dock icons), but
when I began running updates, the Service Pack 1 installation stopped with a
"quit_apps" dialog on screen reporting

 "Microsoft Office 2008 Update" doesn't understand the ?event sysodisA?
message

The dialog offered two options: "Edit" and "OK". First time through, I
clicked on "OK" and the updater appeared to run to completion. However, once
I'd completed all updates and launched Entourage for the first time, it
posted a dialog to the screen reporting something about Entourage Shared
Items not being moved; the application opened seemingly normally.

I worried that perhaps I didn't get a complete installation, so I ran the
"Remove Office" application, removed Office 2008, and started over. The
initial installation went fine (my product key had been retained and I
didn't need to reenter it), but updates paused at the same location. This
time, I clicked "Edit" in the above dialog, and Script Editor launched. I
didn't see the above text in the script (perhaps that says something about
why the script didn't understand the event). I Quit Script Editor, and the
update then proceeded.

Can anyone tell me what went wrong with my update? Is the Office
installation damaged?

Thanks so much,

Jim Robertson
-- 




From mecklists at comcast.net  Sat Aug  1 11:51:22 2009
From: mecklists at comcast.net (William Smith)
Date: Sat, 01 Aug 2009 10:51:22 -0500
Subject: Installing/Updating Office 2008
In-Reply-To: <C6996FF2.1B8B1%jamesrob@sonic.net>
Message-ID: <C699CEAA.2B2A6%mecklists@comcast.net>

> From: Jim Robertson <jamesrob at sonic.net>
> Date: Sat, 01 Aug 2009 04:07:14 -0700
> 
> I worried that perhaps I didn't get a complete installation, so I ran the
> "Remove Office" application, removed Office 2008, and started over. The
> initial installation went fine (my product key had been retained and I
> didn't need to reenter it), but updates paused at the same location. This
> time, I clicked "Edit" in the above dialog, and Script Editor launched. I
> didn't see the above text in the script (perhaps that says something about
> why the script didn't understand the event). I Quit Script Editor, and the
> update then proceeded.

Hi Jim!

If you're not sure you got a good clean install then a re-install may still
be a good idea.

The "Quit Apps" script that you mention is part of the Office 2008
installers and has made its appearance before. Normally, you shouldn't see
this because its purpose it to quit any open Office applications before
replacing them. However, it's not foolproof and can be problematic.

Do this:

Go to Apple menu --> System Preferences... --> Accounts and create a brand
new Mac OS X user account where Office has never been used. Don't launch
Office at all here and make sure that you are completely logged out of any
other Mac OS X user accounts on your Mac.

This puts you into a state where nothing in Office can be active.

Run the uninstaller in this new account and then run your installer followed
by updates. This should give you a clean install.

Return to your regular Mac OS X user account and launch your Office
applications.

Hope this helps!

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From dianeross at mvps.org  Sat Aug  1 14:09:54 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 01 Aug 2009 11:09:54 -0700
Subject: Installing/Updating Office 2008
In-Reply-To: <C6996FF2.1B8B1%jamesrob@sonic.net>
Message-ID: <C699D302.20C98%dianeross@mvps.org>

On 8/1/09 4:07 AM, "Jim Robertson" <jamesrob at sonic.net> wrote:

> Everything went well with the installation (before starting, I'd closed all
> visible applications; e.g., those with visible Windows or Dock icons), but
> when I began running updates, the Service Pack 1 installation stopped with a
> "quit_apps" dialog on screen reporting

Best way is to Log Out of your User. Log In with Shift key down to disable
all applications including the hidden ones. You were bitten by not quitting
the Microsoft Database daemon.

-- 
Diane 



From drm0223 at mac.com  Sat Aug  1 14:45:01 2009
From: drm0223 at mac.com (David Morganstein)
Date: Sat, 01 Aug 2009 14:45:01 -0400
Subject: Updating Office 2008 "SP2" ie 12.2.0
In-Reply-To: <C6996FF2.1B8B1%jamesrob@sonic.net>
Message-ID: <C69A056D.4475F%drm0223@mac.com>


Anyone run into this problem (not being able to read Office 2007 docs) after
the 12.2.0 update?

<http://www.theregister.co.uk/2009/07/31/office_for_mac_service_pack_woes/>


-- 
David 
drm0223 at mac.com



From dianeross at mvps.org  Sat Aug  1 15:25:27 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 01 Aug 2009 12:25:27 -0700
Subject: Updating Office 2008 "SP2" ie 12.2.0
In-Reply-To: <C69A056D.4475F%drm0223@mac.com>
Message-ID: <C699E4B7.20CE7%dianeross@mvps.org>

On 8/1/09 11:45 AM, "David Morganstein" <drm0223 at mac.com> wrote:

> Anyone run into this problem (not being able to read Office 2007 docs) after
> the 12.2.0 update?


I can't open an Office document after I install Office 2008 SP2 Update

<http://www.microsoft.com/mac/help.mspx?MODE=pv&CTT=PageView&clr=99-0-0&targ
et=abce2ca1-4efe-4bb0-bd21-34ad9242779d1033>

If you still have a backup copy of Office 12.1.9, I would revert to the
previous version. Other wise you'll have to reinstall and update.

-- 
Diane 



From chris.entourage at gmail.com  Sun Aug  2 10:08:05 2009
From: chris.entourage at gmail.com (Chris Favero)
Date: Sun, 02 Aug 2009 09:08:05 -0500
Subject: Has YouTalk replaced the Entourage-Talk mailing list?
In-Reply-To: <C699E4B7.20CE7%dianeross@mvps.org>
Message-ID: <C69B07F5.C339F%chris.entourage@gmail.com>


Has the Entourage Talk list been killed or has it moved somewhere else?

I recently joined this list after not receiving any emails on the
<Entourage-Talk at lists.letterrip.com> mailing list since March 20th, 2009. 



From mecklists at comcast.net  Sun Aug  2 11:14:55 2009
From: mecklists at comcast.net (William Smith)
Date: Sun, 02 Aug 2009 10:14:55 -0500
Subject: Has YouTalk replaced the Entourage-Talk mailing list?
In-Reply-To: <C69B07F5.C339F%chris.entourage@gmail.com>
Message-ID: <C69B179F.2B30B%mecklists@comcast.net>

> From: Chris Favero <chris.entourage at gmail.com>
> Date: Sun, 02 Aug 2009 09:08:05 -0500
> 
> Has the Entourage Talk list been killed or has it moved somewhere else?
> 
> I recently joined this list after not receiving any emails on the
> <Entourage-Talk at lists.letterrip.com> mailing list since March 20th, 2009.

Hi Chris!

A little more than a year ago, we started YouTalk because we saw problems
with uptime and availability with the Entourage-Talk list. Our goal wasn't
to "take over" but rather to offer a more stable list.

Jud Spencer, one of the original developers of Entourage at Microsoft,
managed Entourage-Talk on one of his servers but he was having server
problems frequently. That made the mailing list sporadic. Since that time I
believe he has closed it. The last message I have was dated late April.

Diane keeps in touch with Jud and may be able to shed more light on what has
happened.

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From dianeross at mvps.org  Sun Aug  2 14:12:30 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 02 Aug 2009 11:12:30 -0700
Subject: Has YouTalk replaced the Entourage-Talk mailing list?
In-Reply-To: <C69B179F.2B30B%mecklists@comcast.net>
Message-ID: <C69B251E.210F1%dianeross@mvps.org>

On 8/2/09 8:14 AM, "William Smith" <mecklists at comcast.net> wrote:

> Diane keeps in touch with Jud and may be able to shed more light on what has
> happened.

Haven't heard from Jud in quite some time. He has new responsibilities with
his job and travels frequently now.

As previous Entourage talk users are finding out about the YouTalk list many
have subscribed. It was a great community of users and I would hate to loose
that. I was on the list from the very beginning.

-- 
Diane 



From gvon.1 at cox.net  Sun Aug  2 16:09:44 2009
From: gvon.1 at cox.net (George)
Date: Sun, 02 Aug 2009 13:09:44 -0700
Subject: Installing/Updating Office 2008
In-Reply-To: <C699D302.20C98%dianeross@mvps.org>
Message-ID: <C69B4098.1981B%gvon.1@cox.net>

On 8/1/09 11:09 AM, "Diane Ross"  wrote:

> Best way is to Log Out of your User. Log In with Shift key down to disable
> all applications including the hidden ones. You were bitten by not quitting
> the Microsoft Database daemon.

Is Logging in with the shift key down the only way to quit Microsoft
Database daemon?

The only thing I have been quitting is Notifications. I haven't had any
problems updating SP1 and SP2.
George



From dianeross at mvps.org  Sun Aug  2 16:31:54 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 02 Aug 2009 13:31:54 -0700
Subject: Installing/Updating Office 2008
In-Reply-To: <C69B4098.1981B%gvon.1@cox.net>
Message-ID: <C69B45CA.21151%dianeross@mvps.org>

On 8/2/09 1:09 PM, "George" <gvon.1 at cox.net> wrote:

> Is Logging in with the shift key down the only way to quit Microsoft
> Database daemon?

No. It used to be that quitting the Microsoft Database daemon would also
quit Notifications/Reminders, but in Office 2008 it does not. Options to
quit:

1. Under Entourage in the Menu bar, select Turn Off Office Reminders.
2. If the application Reminders is open, select to quit from the Dock.
3. Open Activity Monitor in your Utilities folder, sort by "microsoft",
select Microsoft Office Reminders, double click to open window and select
quit. (just do a normal quit, not a forced quit)
4. Also in Activity Monitor, select the Microsoft Database daemon and quit.
5. Easiest way.....Use this script to quit (download script: quit all
Microsoft applications):
<http://www.entourage.mvps.org/downloads/scripts/quit_all_Microsoft_applicat
ions.zip>

tell application "Microsoft Database Daemon" to quit
tell application "Microsoft Office Reminders" to quit

>The only thing I have been quitting is Notifications. I haven't had any
>problems updating SP1 and SP2.

You?ve been lucky then.

-- 
Diane 

From dianeross at mvps.org  Sun Aug  2 16:41:09 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 02 Aug 2009 13:41:09 -0700
Subject: Installing/Updating Office 2008
In-Reply-To: <C69B45CA.21151%dianeross@mvps.org>
Message-ID: <C69B47F5.21159%dianeross@mvps.org>

>> Is Logging in with the shift key down the only way to quit Microsoft
>> Database daemon?

One more thing to add to logging out/in with shift key down. It's not just
Microsoft applications that can cause problems. Any application that's open
when you use an updater like Microsoft or Adobe can be affected. Quitting
all applications leads to fewer problems.Many applications use the same
underlying files in the OS.

You can log out/in about as quickly as you can take the time to manually
quit everything.

-- 
Diane 



From dianeross at mvps.org  Sun Aug  2 23:34:21 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 02 Aug 2009 20:34:21 -0700
Subject: New Poll.  How often do you backup your Entourage Identity?
Message-ID: <C69BA8CD.211F3%dianeross@mvps.org>

Poll: How often do you backup your Entourage Identity? (The Entourage Help
Blog) 

<http://blog.entourage.mvps.org/2009/08/poll_how_often_do_you_backup_your_en
tourage_identity.html>

Tips on backing up along with voting in poll.

If you haven't entered your info in the poll How big is your database?,
please add your info. Currently, the largest number of users fall in the 1-4
GB range. The more users that contribute the more meaningful the data
becomes.

Poll: How often do you backup your Entourage Identity? (The Entourage Help
Blog)

<http://blog.entourage.mvps.org/2009/08/poll_how_often_do_you_backup_your_en
tourage_identity.html>

Leave a comment

Please feel free to share your tale of woe because you didn't have a backup.
We like success stories too. If anything we have published has helped save
your data, we would like to hear that to.

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>
 



From jonmchan at gmail.com  Sun Aug  2 23:38:45 2009
From: jonmchan at gmail.com (Jonathan Chan)
Date: Sun, 2 Aug 2009 23:38:45 -0400
Subject: New Poll. How often do you backup your Entourage Identity?
In-Reply-To: <C69BA8CD.211F3%dianeross@mvps.org>
References: <C69BA8CD.211F3%dianeross@mvps.org>
Message-ID: <68f339870908022038v71ea0c57te2e242908d4afb60@mail.gmail.com>

How come there is no option for Microsoft Exchange Server? That serves as a
backup too.

Jonathan

On Sun, Aug 2, 2009 at 11:34 PM, Diane Ross <dianeross at mvps.org> wrote:

> Poll: How often do you backup your Entourage Identity? (The Entourage Help
> Blog)
>
> <
> http://blog.entourage.mvps.org/2009/08/poll_how_often_do_you_backup_your_en
> tourage_identity.html<http://blog.entourage.mvps.org/2009/08/poll_how_often_do_you_backup_your_en%0Atourage_identity.html>
> >
>
> Tips on backing up along with voting in poll.
>
> If you haven't entered your info in the poll How big is your database?,
> please add your info. Currently, the largest number of users fall in the
> 1-4
> GB range. The more users that contribute the more meaningful the data
> becomes.
>
> Poll: How often do you backup your Entourage Identity? (The Entourage Help
> Blog)
>
> <
> http://blog.entourage.mvps.org/2009/08/poll_how_often_do_you_backup_your_en
> tourage_identity.html<http://blog.entourage.mvps.org/2009/08/poll_how_often_do_you_backup_your_en%0Atourage_identity.html>
> >
>
> Leave a comment
>
> Please feel free to share your tale of woe because you didn't have a
> backup.
> We like success stories too. If anything we have published has helped save
> your data, we would like to hear that to.
>
> --
> Diane Ross, Microsoft Mac MVP
> Entourage Help Page   <http://www.entourage.mvps.org/>
> Entourage Help Blog  <http://blog.entourage.mvps.org/>
> Follow us on twitter <https://twitter.com/entouragehelp>
>
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org
> ?subject=unsubscribe
>

From dianeross at mvps.org  Sun Aug  2 23:59:19 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 02 Aug 2009 20:59:19 -0700
Subject: New Poll. How often do you backup your Entourage Identity?
In-Reply-To: <68f339870908022038v71ea0c57te2e242908d4afb60@mail.gmail.com>
Message-ID: <C69BAEA7.211FD%dianeross@mvps.org>

On 8/2/09 8:38 PM, "Jonathan Chan" <jonmchan at gmail.com> wrote:

> How come there is no option for Microsoft Exchange Server? That serves as a
> backup too.

Good point. Add that under "other".

-- 
Diane 



From dianeross at mvps.org  Mon Aug  3 00:02:32 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 02 Aug 2009 21:02:32 -0700
Subject: [ANN] Backup Your Contacts
Message-ID: <C69BAF68.211FF%dianeross@mvps.org>

Finally finished my article on backing up contacts as we previously
discussed on the list.

This is a really simple Automator workflow that you can schedule in iCal and
forget it.

Backup Your Contacts (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2009/08/backup_your_contacts.html>

Other options to backup contacts are also included.

Export Entourage archive (.rge) file using Automator
Export manually as .rge file
Export your groups
Export as tab-delimited file & save as .csv file
Upload to an online source

-- 
Diane 



From lorener at gmail.com  Mon Aug  3 02:24:15 2009
From: lorener at gmail.com (Lorene Romero)
Date: Sun, 2 Aug 2009 23:24:15 -0700
Subject: [ANN] Backup Your Contacts
In-Reply-To: <C69BAF68.211FF%dianeross@mvps.org>
References: <C69BAF68.211FF%dianeross@mvps.org>
Message-ID: <82900a960908022324w42d0e1adm8cdc12d7be5dad79@mail.gmail.com>

Thank you Diane for this wonderful resource-Lorene

On Sun, Aug 2, 2009 at 9:02 PM, Diane Ross <dianeross at mvps.org> wrote:

> Finally finished my article on backing up contacts as we previously
> discussed on the list.
>
> This is a really simple Automator workflow that you can schedule in iCal
> and
> forget it.
>
> Backup Your Contacts (The Entourage Help Blog)
> <http://blog.entourage.mvps.org/2009/08/backup_your_contacts.html>
>
> Other options to backup contacts are also included.
>
> Export Entourage archive (.rge) file using Automator
> Export manually as .rge file
> Export your groups
> Export as tab-delimited file & save as .csv file
> Upload to an online source
>
> --
> Diane
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org
> ?subject=unsubscribe
>



-- 
******************
Lorene S Romero, CTA, ACC
Sharp Tongued Consulting, Owner
Cruise and Travel Services
sharptongued at mac.com
(707) 481-7692 cell
<http://www.sharptonguedconsulting.com>
Here to help make your vacation dreams come true

From markp at proseals.com  Mon Aug  3 10:01:11 2009
From: markp at proseals.com (Mark Paulson)
Date: Mon, 03 Aug 2009 09:01:11 -0500
Subject: Pass Automator variable to Entourage
In-Reply-To: <<2C21B7B5-6E0F-4FA4-856C-755CA79AEA5B@barryw.net>>
Message-ID: <C69C57D7.4EE0%markp@proseals.com>

Thanks Barry, that would be a great help.

Mark

From markp at proseals.com  Mon Aug  3 10:03:56 2009
From: markp at proseals.com (Mark Paulson)
Date: Mon, 03 Aug 2009 09:03:56 -0500
Subject: Pass Automator variable to Entourage
In-Reply-To: <<C6961D3F.20964%dianeross@mvps.org>>
Message-ID: <C69C587C.4EE3%markp@proseals.com>

Diane,

I know that works, however being a windows convert I miss the select files
right click and email option.

Thanks,
Mark 

From Robert.Virzi at VerizonWireless.com  Mon Aug  3 12:51:38 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Mon, 3 Aug 2009 12:51:38 -0400
Subject: Crash on start
Message-ID: <20090803165157.1077336CEA@wutare.pair.com>

I seem to be in a very bad state.  Entourage (granted this is the beta) crashed when I responded to an invite.  Now each time I restart it, it gets about 4 seconds in and crashes.  Can anyone give me some steps that I might employ to get it back up and running?   At this point, I can't even get in to fiddle with settings.

I have the error log if that would be helpful.

Tried rebuilding DB, which said it completed successfully, but still crashes on restart.

Is there a pref file or some other sort of thing I could delete to try to get it back up and running, at least enough so that I can see what might be going on?

-------------------------
Bob (back to Outlook in the interim)  Virzi



The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.


From dianeross at mvps.org  Mon Aug  3 18:47:44 2009
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 03 Aug 2009 15:47:44 -0700
Subject: Pass Automator variable to Entourage
In-Reply-To: <C69C587C.4EE3%markp@proseals.com>
Message-ID: <C69CB720.212E0%dianeross@mvps.org>

On 8/3/09 7:03 AM, "Mark Paulson" <markp at proseals.com> wrote:

> I know that works, however being a windows convert I miss the select files
> right click and email option.

There is an excellent support list for AppleScript you might enjoy. If
anyone can help script this, you'll find the talent on this list.

AppleScript-Users mailing list

<http://lists.apple.com/mailman/listinfo/applescript-users>

-- 
Diane 



From dianeross at mvps.org  Mon Aug  3 18:51:00 2009
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 03 Aug 2009 15:51:00 -0700
Subject: Crash on start
In-Reply-To: <20090803165157.1077336CEA@wutare.pair.com>
Message-ID: <C69CB7E4.212E2%dianeross@mvps.org>

On 8/3/09 9:51 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> I seem to be in a very bad state.  Entourage (granted this is the beta)
> crashed when I responded to an invite.  Now each time I restart it, it gets
> about 4 seconds in and crashes.  Can anyone give me some steps that I might
> employ to get it back up and running?   At this point, I can't even get in to
> fiddle with settings.
> 
> I have the error log if that would be helpful.

I'm assuming this is the EWS beta. You should log into the Connect site and
submit the log and the problem.

I'm not on the beta so can't give any help, but in general if there is a
problem, you can test in a new blank Identity to eliminate problems in your
current database.

If that fails....

To eliminate problem in your User's folder, Go to System Preferences -->
Create a New User in Accounts. Switch to the New User by logging out/in or
use Fast User Switching. Test Entourage first in a new Identity. If that
works, then bring over via Shared folder your current Identity and see if it
works in the new User.

We hear that by end of summer, the final version will be released. Don't ask
when end of summer is. I have no clue. :-)

-- 
Diane 



From dianeross at mvps.org  Mon Aug  3 20:49:51 2009
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 03 Aug 2009 17:49:51 -0700
Subject: Entourage 2004 holiday file
Message-ID: <C69CD3BF.21327%dianeross@mvps.org>

Several users have asked if there would be any updates to the Office 2004
Holiday file. Officially Office 2004 will reach end of life before Office
Next is released, but since so many users are having to stick with Office
2004 for VBA, Microsoft might release an updated file.

However, I was doing some clean up on the Entourage Help Page today and saw
this.

> iCal does not import Entourage's holidays, because holiday files are already
> included with iCal.

I'm wondering if you can sync the Apple Calendar with Entourage to get the
updated info. You would need to copy the holidays over to the Entourage
calendar first so they would sync.

Let me know if this works.

-- 
Diane 



From roger at rogercohen.com  Tue Aug  4 00:11:07 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Tue, 04 Aug 2009 00:11:07 -0400
Subject: Crash on start
In-Reply-To: <20090803165157.1077336CEA@wutare.pair.com>
Message-ID: <C69D2D1B.675EA%roger@rogercohen.com>

Last time that happened to me (Entourage 2004, Mac OS 10.4.11), there was a
bad email at the top of the Inbox.  I'm not exactly sure how I fixed it.  I
think I logged into my account with Shift key down, and then opened
Entourage, and immediately deleted the top message of the Inbox (sorted by
"Date Received").


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From roger at rogercohen.com  Tue Aug  4 00:15:03 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Tue, 04 Aug 2009 00:15:03 -0400
Subject: Entourage 2004 holiday file
In-Reply-To: <C69CD3BF.21327%dianeross@mvps.org>
Message-ID: <C69D2E07.675EB%roger@rogercohen.com>

Diane Ross <dianeross at mvps.org> wrote on 8/3/09 8:49 PM:

>> iCal does not import Entourage's holidays, because holiday files are already
>> included with iCal.

In  Entourage 2004 and Mac OS 10.4.11, I do see the Entourage calendar
holiday in iCal's Entourage calendar.  When sync goes screwy, I may see
duplicate holidays, triplicate holiday, etc.  Some are generated from
Entourage, and others from iCal.



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From markp at proseals.com  Tue Aug  4 08:41:59 2009
From: markp at proseals.com (Mark Paulson)
Date: Tue, 04 Aug 2009 07:41:59 -0500
Subject: Pass Automator variable to Entourage
In-Reply-To: <<C69CB720.212E0%dianeross@mvps.org>>
Message-ID: <C69D96C7.4F09%markp@proseals.com>

Thanks, I already have the action working except for passing the variable to
Automator.

From Robert.Virzi at VerizonWireless.com  Tue Aug  4 13:38:19 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Tue, 4 Aug 2009 13:38:19 -0400
Subject: Crash on start
In-Reply-To: <CAIRVEXSMTP22cVXqxs000fc9f1@cairvexsmtp22.uswin.ad.vzwcorp.com>
References: <20090803165157.1077336CEA@wutare.pair.com>
	<CAIRVEXSMTP22cVXqxs000fc9f1@cairvexsmtp22.uswin.ad.vzwcorp.com>
Message-ID: <20090804174222.9AFD0369E0@wutare.pair.com>

Thanks for the response Diane and Roger.  So I've done the following:
  -  Submitted the bug to Connect (no reply yet, what's the expectation?)
  -  Rebuilt the DB
  -  Gone in through Outlook and deleted messages in all my Exchange server folders
  -  Verified that Entourage works on a new login on my machine to the same exchange server
  -  Noticed that my calendar alerts are still working fine, even though I can't launch Entourage.

Looking through this set of facts, I am left thinking that something in my DB is corrupt.  Maybe there is a mail message in one of my computer folders that is causing the problem?  Who knows.  But what steps can I take to try to get back up and running?  Without losing the 4 - 5 Gb of data in my old DB, that is.  Can I start Entourage in my real user login in safe mode, or something similar, to try to repair the damage?

Your accumulated wisdom as to next step would be greatly appreciated.
			-Bob

p.s. - Summer hasn't really started here in the northeast.  Does that mean the new Entourage release is delayed?


-----Original Message-----
From: youtalk-bounces at entourage.mvps.org [mailto:youtalk-bounces at entourage.mvps.org] On Behalf Of Diane Ross
Sent: Monday, August 03, 2009 6:51 PM
To: YouTalk mailing list for discussion of Microsoft Entourage
Subject: Re: Crash on start

On 8/3/09 9:51 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> I seem to be in a very bad state.  Entourage (granted this is the beta)
> crashed when I responded to an invite.  Now each time I restart it, it gets
> about 4 seconds in and crashes.  Can anyone give me some steps that I might
> employ to get it back up and running?   At this point, I can't even get in to
> fiddle with settings.
> 
> I have the error log if that would be helpful.

I'm assuming this is the EWS beta. You should log into the Connect site and
submit the log and the problem.

I'm not on the beta so can't give any help, but in general if there is a
problem, you can test in a new blank Identity to eliminate problems in your
current database.

If that fails....

To eliminate problem in your User's folder, Go to System Preferences -->
Create a New User in Accounts. Switch to the New User by logging out/in or
use Fast User Switching. Test Entourage first in a new Identity. If that
works, then bring over via Shared folder your current Identity and see if it
works in the new User.

We hear that by end of summer, the final version will be released. Don't ask
when end of summer is. I have no clue. :-)

-- 
Diane 


--
YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe


The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From dianeross at mvps.org  Tue Aug  4 14:28:44 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 04 Aug 2009 11:28:44 -0700
Subject: Entourage 2004 holiday file
In-Reply-To: <C69D2E07.675EB%roger@rogercohen.com>
Message-ID: <C69DCBEC.213BE%dianeross@mvps.org>

On 8/3/09 9:15 PM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> In  Entourage 2004 and Mac OS 10.4.11, I do see the Entourage calendar
> holiday in iCal's Entourage calendar.  When sync goes screwy, I may see
> duplicate holidays, triplicate holiday, etc.  Some are generated from
> Entourage, and others from iCal.

How are you dealing with the duplicates?

-- 
Diane 



From dianeross at mvps.org  Tue Aug  4 14:36:06 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 04 Aug 2009 11:36:06 -0700
Subject: Crash on start
In-Reply-To: <20090804174222.9AFD0369E0@wutare.pair.com>
Message-ID: <C69DCDA6.213C4%dianeross@mvps.org>

On 8/4/09 10:38 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> Thanks for the response Diane and Roger.  So I've done the following:
>   -  Submitted the bug to Connect (no reply yet, what's the expectation?)

You are seriously asking???

>   -  Rebuilt the DB
>   -  Gone in through Outlook and deleted messages in all my Exchange server
> folders
>   -  Verified that Entourage works on a new login on my machine to the same
> exchange server

Are you saying in a new Entourage Identity?

>   -  Noticed that my calendar alerts are still working fine, even though I
> can't launch Entourage.

Holding down the Shift key when launching Entourage will disable all
schedules, but I'm not sure that will put Entourage into offline mode for an
Exchange account. 

If we could get you in offline mode, you could export your data either as
Entourage archive (.rge) file or MBOX files.
> 
> Looking through this set of facts, I am left thinking that something in my DB
> is corrupt.  Maybe there is a mail message in one of my computer folders that
> is causing the problem?  Who knows.  But what steps can I take to try to get
> back up and running?  Without losing the 4 - 5 Gb of data in my old DB, that
> is.  Can I start Entourage in my real user login in safe mode, or something
> similar, to try to repair the damage?

Is the 4-5 GB of data in the folders "On My Computer"? If it's all on the
Exchange server, why not just use a new Identity?
> 
 
> p.s. - Summer hasn't really started here in the northeast.  Does that mean the
> new Entourage release is delayed?

News alert! Release of EWS final called on account of rain. <big grin>

-- 
Diane 



From Robert.Virzi at VerizonWireless.com  Wed Aug  5 09:14:54 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Wed, 5 Aug 2009 09:14:54 -0400
Subject: Crash on start
In-Reply-To: <NYOBGCEXSMTP20rQuDh00271de6@nyobgcexsmtp20.uswin.ad.vzwcorp.com>
References: <20090804174222.9AFD0369E0@wutare.pair.com>
	<NYOBGCEXSMTP20rQuDh00271de6@nyobgcexsmtp20.uswin.ad.vzwcorp.com>
Message-ID: <20090805131659.4F75C369E0@wutare.pair.com>

I was really asking about the Connect response.  Guess I'll stop checking every couple hours.  ;-)

Okay, this is just weird.  I didn't know about the start-with-shift trick.  When I start Entourage with shift down, it works fine.  It does NOT crash.  All my mail appears to be there, and it syncs with the Exchange server.  If I don't hold down shift, it reliably crashes four seconds in.

So this is a good workaround, but I'd sure like to know what the heck is going on.  Diane, thanks so much!

Would it make sense for me to export my data and start again with a new identity?  Most of my files are 'On My Computer' rather than the Exchange server to conserve space up there.  What's the preferred method?
           -Bob

-----Original Message-----
From: youtalk-bounces at entourage.mvps.org [mailto:youtalk-bounces at entourage.mvps.org] On Behalf Of Diane Ross
Sent: Tuesday, August 04, 2009 2:36 PM
To: YouTalk mailing list for discussion of Microsoft Entourage
Subject: Re: Crash on start

On 8/4/09 10:38 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> Thanks for the response Diane and Roger.  So I've done the following:
>   -  Submitted the bug to Connect (no reply yet, what's the expectation?)

You are seriously asking???

>   -  Rebuilt the DB
>   -  Gone in through Outlook and deleted messages in all my Exchange server
> folders
>   -  Verified that Entourage works on a new login on my machine to the same
> exchange server

Are you saying in a new Entourage Identity?

>   -  Noticed that my calendar alerts are still working fine, even though I
> can't launch Entourage.

Holding down the Shift key when launching Entourage will disable all
schedules, but I'm not sure that will put Entourage into offline mode for an
Exchange account. 

If we could get you in offline mode, you could export your data either as
Entourage archive (.rge) file or MBOX files.
> 
> Looking through this set of facts, I am left thinking that something in my DB
> is corrupt.  Maybe there is a mail message in one of my computer folders that
> is causing the problem?  Who knows.  But what steps can I take to try to get
> back up and running?  Without losing the 4 - 5 Gb of data in my old DB, that
> is.  Can I start Entourage in my real user login in safe mode, or something
> similar, to try to repair the damage?

Is the 4-5 GB of data in the folders "On My Computer"? If it's all on the
Exchange server, why not just use a new Identity?
> 
 
> p.s. - Summer hasn't really started here in the northeast.  Does that mean the
> new Entourage release is delayed?

News alert! Release of EWS final called on account of rain. <big grin>

-- 
Diane 


--
YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe


The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From Robert.Virzi at VerizonWireless.com  Wed Aug  5 09:52:14 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Wed, 5 Aug 2009 09:52:14 -0400
Subject: Crash on start
In-Reply-To: <NYOBGCEXSMTP20fAEpf0027ff6a@nyobgcexsmtp20.uswin.ad.vzwcorp.com>
Message-ID: <20090805135417.54B5E36650@wutare.pair.com>

One more update.  Entourage is crashing sporadically, but the shift-start
trick works.  Definitely want to export my data and see if a clean start
helps.  So what's the best way to do this?


On 8/5/09 9:14 AM, "Bob Virzi" <robert.virzi at verizonwireless.com> wrote:

> I was really asking about the Connect response.  Guess I'll stop checking
> every couple hours.  ;-)
> 
> Okay, this is just weird.  I didn't know about the start-with-shift trick.
> When I start Entourage with shift down, it works fine.  It does NOT crash.
> All my mail appears to be there, and it syncs with the Exchange server.  If I
> don't hold down shift, it reliably crashes four seconds in.
> 
> So this is a good workaround, but I'd sure like to know what the heck is going
> on.  Diane, thanks so much!
> 
> Would it make sense for me to export my data and start again with a new
> identity?  Most of my files are 'On My Computer' rather than the Exchange
> server to conserve space up there.  What's the preferred method?
>            -Bob
> 
> -----Original Message-----
> From: youtalk-bounces at entourage.mvps.org
> [mailto:youtalk-bounces at entourage.mvps.org] On Behalf Of Diane Ross
> Sent: Tuesday, August 04, 2009 2:36 PM
> To: YouTalk mailing list for discussion of Microsoft Entourage
> Subject: Re: Crash on start
> 
> On 8/4/09 10:38 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
> wrote:
> 
>> Thanks for the response Diane and Roger.  So I've done the following:
>>   -  Submitted the bug to Connect (no reply yet, what's the expectation?)
> 
> You are seriously asking???
> 
>>   -  Rebuilt the DB
>>   -  Gone in through Outlook and deleted messages in all my Exchange server
>> folders
>>   -  Verified that Entourage works on a new login on my machine to the same
>> exchange server
> 
> Are you saying in a new Entourage Identity?
> 
>>   -  Noticed that my calendar alerts are still working fine, even though I
>> can't launch Entourage.
> 
> Holding down the Shift key when launching Entourage will disable all
> schedules, but I'm not sure that will put Entourage into offline mode for an
> Exchange account.
> 
> If we could get you in offline mode, you could export your data either as
> Entourage archive (.rge) file or MBOX files.
>> 
>> Looking through this set of facts, I am left thinking that something in my DB
>> is corrupt.  Maybe there is a mail message in one of my computer folders that
>> is causing the problem?  Who knows.  But what steps can I take to try to get
>> back up and running?  Without losing the 4 - 5 Gb of data in my old DB, that
>> is.  Can I start Entourage in my real user login in safe mode, or something
>> similar, to try to repair the damage?
> 
> Is the 4-5 GB of data in the folders "On My Computer"? If it's all on the
> Exchange server, why not just use a new Identity?
>> 
>  
>> p.s. - Summer hasn't really started here in the northeast.  Does that mean
>> the
>> new Entourage release is delayed?
> 
> News alert! Release of EWS final called on account of rain. <big grin>

 
---------------------------------------------
Bob Virzi
Verizon Wireless ? User Experience
robert.virzi at verizonwireless.com
781.466.2881 (o)
781-697-4842 (m)




The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From rmkriss at att.net  Wed Aug  5 10:32:51 2009
From: rmkriss at att.net (Richard Kriss)
Date: Wed, 05 Aug 2009 09:32:51 -0500
Subject: AppleScript to Close All Open Messages
Message-ID: <C69F0243.45F0%rmkriss@att.net>

I have a bad habit of mousing too fast in Entourage and it selects
and opens all kinds of messages.  I just quit and restart to get
back to normal.  It would be nice to have an AppleScript that
I could select to Close All Open Messages.  Anybody have one?

Dick

From rockmom5 at gmail.com  Wed Aug  5 13:43:17 2009
From: rockmom5 at gmail.com (rockmom5)
Date: Wed, 05 Aug 2009 12:43:17 -0500
Subject: Entourage shuts down
Message-ID: <C69F2EE5.26324%rockmom5@gmail.com>

I have been having a problem with Entourage shutting down several times a
day.  Something must have happened with the last update because this is a
fairly recent issue.

Anyone have any fixes for this?

Thanks.

Madolyn Rogas
-- 
Success always occurs in private and failure in full view.


From dianeross at mvps.org  Wed Aug  5 16:02:59 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 05 Aug 2009 13:02:59 -0700
Subject: AppleScript to Close All Open Messages
In-Reply-To: <C69F0243.45F0%rmkriss@att.net>
Message-ID: <C69F3383.2159F%dianeross@mvps.org>

On 8/5/09 7:32 AM, "Richard Kriss" <rmkriss at att.net> wrote:

> I have a bad habit of mousing too fast in Entourage and it selects
> and opens all kinds of messages.  I just quit and restart to get
> back to normal.  It would be nice to have an AppleScript that
> I could select to Close All Open Messages.  Anybody have one?

How about holding down the Option key while clicking on the red button on a
window. This closes all open windows including the main window, but that's
easy to reopen. Only works in Entourage 2008.

-- 
Diane 



From dianeross at mvps.org  Wed Aug  5 16:07:36 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 05 Aug 2009 13:07:36 -0700
Subject: Entourage shuts down
In-Reply-To: <C69F2EE5.26324%rockmom5@gmail.com>
Message-ID: <C69F3498.215A1%dianeross@mvps.org>

On 8/5/09 10:43 AM, "rockmom5" <rockmom5 at gmail.com> wrote:

> I have been having a problem with Entourage shutting down several times a
> day.  Something must have happened with the last update because this is a
> fairly recent issue.

Is it a graceful quit, or a crash kind of quit?

Log out of your User's account. When you Log in, hold down the Shift key.
This will disable all startup items. It's possible one of your startup items
is quitting Entourage. If the problem goes away, look for the culprit there.

These are known to launch Entourage...

EntourageABMenu, Quicksilver, LaunchBar, iKey, Keyboard Maestro.

-- 
Diane 



From dianeross at mvps.org  Wed Aug  5 16:13:32 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 05 Aug 2009 13:13:32 -0700
Subject: Crash on start
In-Reply-To: <20090805131659.4F75C369E0@wutare.pair.com>
Message-ID: <C69F35FC.215D5%dianeross@mvps.org>

On 8/5/09 6:14 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> Okay, this is just weird.  I didn't know about the start-with-shift trick.
> When I start Entourage with shift down, it works fine.  It does NOT crash.
> All my mail appears to be there, and it syncs with the Exchange server.  If I
> don't hold down shift, it reliably crashes four seconds in.

This is indicating a schedule running and a bad message either in your
outbox or one trying to download is corrupt. To find the bad message, log
into your account with your web browser and check the oldest messages. It's
generally in the oldest ones. To test, move them out of the Inbox on the
server into a holding folder. Now test downloading in Entourage. If it
works, then you know the bad message is one in the holding folder.

If this works you don't need to move into a new Identity.

If you do decide to create a new Identity, follow the directions here:

How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>

You start exporting all as .rge.

If that fails, then export one item at a time as .rge. This will tell you
where the corruption is located. If it's messages, run the export as MBOX
files next. The script will fail on the folder with corruption. You divide
the folder and manually drag the subfolder until you find the corrupt
message(s).

Exporting as .rge does not get categories for calendar events, notes or
tasks. I use Paul Berkowitz's export-import scripts for that.

Have fun. :-) 

-- 
Diane 



From Robert.Virzi at VerizonWireless.com  Wed Aug  5 16:15:44 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Wed, 5 Aug 2009 16:15:44 -0400
Subject: Entourage shuts down
In-Reply-To: <NYOBGCEXSMTP21uQFzh0028870e@nyobgcexsmtp21.uswin.ad.vzwcorp.com>
Message-ID: <20090805202156.18C1E369E0@wutare.pair.com>

In addition to this, you might try just holding down shift when starting
Entourage.  I was getting a persistent crash, but the shift-start trick
seems to have stabilized the program considerably.

Disclaimer: I don't know what the shift-start thing does, or why this would
work, but it did work for me and it is relatively painless to try, so why
not give it a shot?
       -Bob


On 8/5/09 4:07 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> On 8/5/09 10:43 AM, "rockmom5" <rockmom5 at gmail.com> wrote:
> 
>> I have been having a problem with Entourage shutting down several times a
>> day.  Something must have happened with the last update because this is a
>> fairly recent issue.
> 
> Is it a graceful quit, or a crash kind of quit?
> 
> Log out of your User's account. When you Log in, hold down the Shift key.
> This will disable all startup items. It's possible one of your startup items
> is quitting Entourage. If the problem goes away, look for the culprit there.
> 
> These are known to launch Entourage...
> 
> EntourageABMenu, Quicksilver, LaunchBar, iKey, Keyboard Maestro.

 
---------------------------------------------
Bob Virzi
Verizon Wireless ? User Experience
robert.virzi at verizonwireless.com
781.466.2881 (o)
781-697-4842 (m)




The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From lorener at gmail.com  Wed Aug  5 16:39:27 2009
From: lorener at gmail.com (Lorene Romero)
Date: Wed, 5 Aug 2009 13:39:27 -0700
Subject: continued Database corruption
Message-ID: <82900a960908051339y768259bfvb3459def5b046c1@mail.gmail.com>

Hi Diane (and all),

I have had continued issues with a corrupting database and at a total loss
on what to do now. I seem to be able to use Entourage for 3-5 days and it
has a total corruption. This has been going on since about May or June (and
is very stressful)

Per Diane's instructions I have done:
*reinstall Office 2008 to be up the most current version
* a rebuild, exporting all Mboxes, contacts and calendar
*created a new idetity (from scratch and even on a seperate computer)
*had my Hard Drive replaced and reinstalled all new software

For the past month I have used Entourage on a different computer and had no
issues. So 5 days ago I tranfered my Main Identiy to my machine and last
night symptoms have started again:
*go to contacts and while doing a search it won't find the contact
*closes down and when verifying it says to rebuild
*upon rebuild it bloats (from 240 mb to 290mb)
*ran compact and it went down to 240 again

I use sync services so that Apple Mail and iCal match up with Entourage so
my iPhone is up to date. I have asked if syncing with Mobile Me might be
causing issues and was told no. I have had my HD replaced and now it is
happening on my machine again, was fine on the other machine for about a
month. The damage seems to be in my contacts, calendar appears to be fine.

Does anyone know of software that might be casuing this corruption (it
appears to be that some "contacts" get corrupt. I currently do not see any
corrupt contacts but that is what seems to happen. I have seen some before
and painstakenly removed any "quirky" contacts.

Could it be a logic board issue? I have no other issues with other programs?

I love Entourage and am really resistant to moving over to Apple Mail and
iCal, but am at a loss of what to do. Diane do you have any other
suggestions? Logic Board? I have several ACN at a loss on what would be
causing this database corruption again and again. I delete old messages from
my delete folder daily and am using an IMAP account.

Sorry for the long email but wanted to provide all the data I could to be
clear.
MacBook
10.5.7
4GB RAM
most current version of Office 08

Thank you again for this great list. It has been invaluable -Lorene

From dianeross at mvps.org  Wed Aug  5 16:41:23 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 05 Aug 2009 13:41:23 -0700
Subject: Entourage shuts down
In-Reply-To: <20090805202156.18C1E369E0@wutare.pair.com>
Message-ID: <C69F3C83.215DF%dianeross@mvps.org>

On 8/5/09 1:15 PM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> Disclaimer: I don't know what the shift-start thing does,

It disables any schedules from firing when Entourage is opened. Personally,
I don't have Entourage check for mail when it's opened. If there is
something wrong I don't want Entourage trying to download mail at the same
time. If I want it immediately, I can use the shortcut command-K to send &
receive all. Other wise it will download at the next schedule.

Open  Schedules under Tools in the Menu bar.

Look for "At startup" in the Send & Receive all schedule. You might want to
change it to Repeating Schedule ever 10 minutes. I don't recommend trying to
use every 2 minutes. Entourage will hardly be able to connect and download
before it wants to fire again.

-- 
Diane 



From dianeross at mvps.org  Wed Aug  5 16:47:07 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 05 Aug 2009 13:47:07 -0700
Subject: continued Database corruption
In-Reply-To: <82900a960908051339y768259bfvb3459def5b046c1@mail.gmail.com>
Message-ID: <C69F3DDB.215E1%dianeross@mvps.org>

On 8/5/09 1:39 PM, "Lorene Romero" <lorener at gmail.com> wrote:

> For the past month I have used Entourage on a different computer and had no
> issues. So 5 days ago I tranfered my Main Identiy to my machine and last
> night symptoms have started again:

I would say it's most likely hardware related.

RAM
Logic board
Bad drive

If you have an external drive that you could boot from, this would eliminate
your drive as a source of the problem.

Another option would be to create a new User in System Preferences and run
from that to eliminate everything in your User's folder, but it's sounding
more like hardware issues to me.

If it is hardware, it will eventually hit everything. Entourage is like the
canary in the mine shaft. It seems to be more sensitive and is often the
first application to indicate there is a problem.

Do you have SuperDuper? You could create a clone of your internal drive for
testing. This would give you an exact setup minus the drive.

> *upon rebuild it bloats (from 240 mb to 290mb)
> *ran compact and it went down to 240 again

Too small to worry with stuff like this.

Do you have Apple Care?

-- 
Diane 



From lorener at gmail.com  Wed Aug  5 16:56:34 2009
From: lorener at gmail.com (Lorene Romero)
Date: Wed, 5 Aug 2009 13:56:34 -0700
Subject: continued Database corruption
In-Reply-To: <C69F3DDB.215E1%dianeross@mvps.org>
References: <82900a960908051339y768259bfvb3459def5b046c1@mail.gmail.com>
	<C69F3DDB.215E1%dianeross@mvps.org>
Message-ID: <82900a960908051356o1e397dc6p3b6507c2e50ff165@mail.gmail.com>

Thank you Diane ;-)

I have had the HD recently replaced and reinstalled all my software (very
long and painful)
RAM has been checked by Apple repair shop, TechTool Pro and Disk Warrior
(all report fine)

Only thing left is logic board

LOL 240 bloating to 290 sounds small but is is a 20% jump ;-(  Previously my
DataBase had been about 750mb and when I did a total recreated of my Main
Identity (brand new with rge back up and import) all done on a different
machine in case i had bad blocks on my Hard Drive. So you see I chopped the
heck out if it and reduced the size.

I will pass on your suggestions and take to the shop. Ho Hum. Yes I have
Apple Care (it is a good thing).

Thank you again for all your talents ;-)

-Lorene

On Wed, Aug 5, 2009 at 1:47 PM, Diane Ross <dianeross at mvps.org> wrote:

> On 8/5/09 1:39 PM, "Lorene Romero" <lorener at gmail.com> wrote:
>
> > For the past month I have used Entourage on a different computer and had
> no
> > issues. So 5 days ago I tranfered my Main Identiy to my machine and last
> > night symptoms have started again:
>
> I would say it's most likely hardware related.
>
> RAM
> Logic board
> Bad drive
>
> If you have an external drive that you could boot from, this would
> eliminate
> your drive as a source of the problem.
>
> Another option would be to create a new User in System Preferences and run
> from that to eliminate everything in your User's folder, but it's sounding
> more like hardware issues to me.
>
> If it is hardware, it will eventually hit everything. Entourage is like the
> canary in the mine shaft. It seems to be more sensitive and is often the
> first application to indicate there is a problem.
>
> Do you have SuperDuper? You could create a clone of your internal drive for
> testing. This would give you an exact setup minus the drive.
>
> > *upon rebuild it bloats (from 240 mb to 290mb)
> > *ran compact and it went down to 240 again
>
> Too small to worry with stuff like this.
>
> Do you have Apple Care?
>
> --
> Diane
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org
> ?subject=unsubscribe
>



-- 
******************
Lorene S Romero, CTA, ACC
Sharp Tongued Consulting, Owner
Cruise and Travel Services
sharptongued at mac.com
(707) 481-7692 cell
<http://www.sharptonguedconsulting.com>
Here to help make your vacation dreams come true

From dianeross at mvps.org  Wed Aug  5 17:09:04 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 05 Aug 2009 14:09:04 -0700
Subject: continued Database corruption
In-Reply-To: <82900a960908051356o1e397dc6p3b6507c2e50ff165@mail.gmail.com>
Message-ID: <C69F4300.215EB%dianeross@mvps.org>

On 8/5/09 1:56 PM, "Lorene Romero" <lorener at gmail.com> wrote:

> LOL 240 bloating to 290 sounds small but is is a 20% jump ;-(  Previously my
> DataBase had been about 750mb and when I did a total recreated of my Main
> Identity (brand new with rge back up and import) all done on a different
> machine in case i had bad blocks on my Hard Drive. So you see I chopped the
> heck out if it and reduced the size.

Check to see where you fall in the database size poll.

<http://blog.entourage.mvps.org/2009/06/poll_how_big_is_your_database.html>

Less than 1GB databases are 19%. The biggest group is 36% for between 1-4
GB.

Remember a little extra space is not a bad thing. Think of it as padding or
creating a partition just for your database.

Wasted Space:

The database will be left with 'wasted' space in it every time you delete
something. However, this is not all bad, since the wasted space is used up
with new data as it is added. This way, over a period of time (assuming that
you are deleting stuff as you go) the database will probably reach an
optimum size, after which the stuff you delete is roughly equal to the stuff
you add, and no further growth takes place.

-- 
Diane 



From dianeross at mvps.org  Thu Aug  6 15:58:59 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 06 Aug 2009 12:58:59 -0700
Subject: [ANN] Office 2008 for Mac 12.2.1 available now
Message-ID: <C6A08413.2172F%dianeross@mvps.org>

Office 2008 for Mac 12.2.1 update is live! Fixes bug where Open XML files
couldn't be opened. Only English version is available now. Other languages
soon. It is also not available via the Microsoft AutoUpdater (MAU) at this
time. Download from Mactopia.

<http://www.microsoft.com/mac/downloads.mspx>

Steps for a good install:

Quit all Microsoft applications including the hidden ones.
   Easy way, Log out of your User under the Apple menu
   Log in holding down the Shift key to disable all startup items
Install the updater you downloaded from Mactopia
Restart

-- 
Diane 



From rmkriss at att.net  Thu Aug  6 16:03:55 2009
From: rmkriss at att.net (Richard Kriss)
Date: Thu, 06 Aug 2009 15:03:55 -0500
Subject: [ANN] Office 2008 for Mac 12.2.1 available now
In-Reply-To: <C6A08413.2172F%dianeross@mvps.org>
Message-ID: <C6A0A15B.4668%rmkriss@att.net>

Thanks for the heads up..... I am still trying to digest OS X 12.5.8 that
was not fun.  Hopefully, Office 12.12.1 will be more fun.

Dick

On Thursday8/6/09 2:58 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> Office 2008 for Mac 12.2.1 update is live! Fixes bug where Open XML files
> couldn't be opened. Only English version is available now. Other languages
> soon. It is also not available via the Microsoft AutoUpdater (MAU) at this
> time. Download from Mactopia.
> 
> <http://www.microsoft.com/mac/downloads.mspx>
> 
> Steps for a good install:
> 
> Quit all Microsoft applications including the hidden ones.
>    Easy way, Log out of your User under the Apple menu
>    Log in holding down the Shift key to disable all startup items
> Install the updater you downloaded from Mactopia
> Restart



From dianeross at mvps.org  Thu Aug  6 17:17:36 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 06 Aug 2009 14:17:36 -0700
Subject: [ANN] Office 2008 for Mac 12.2.1 available now
In-Reply-To: <C6A0A15B.4668%rmkriss@att.net>
Message-ID: <C6A09680.21757%dianeross@mvps.org>

I did both and had no problems. The key is quitting all application first
then restarting.

See how to verify you are updated:

Verify 12.2.1 update (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2009/08/verify_1221_update.html>

-- 
Diane 


On 8/6/09 1:03 PM, "Richard Kriss" <rmkriss at att.net> wrote:

> Thanks for the heads up..... I am still trying to digest OS X 12.5.8 that
> was not fun.  Hopefully, Office 12.12.1 will be more fun.
> 
> Dick
> 
> On Thursday8/6/09 2:58 PM, "Diane Ross" <dianeross at mvps.org> wrote:
> 
>> Office 2008 for Mac 12.2.1 update is live! Fixes bug where Open XML files
>> couldn't be opened. Only English version is available now. Other languages
>> soon. It is also not available via the Microsoft AutoUpdater (MAU) at this
>> time. Download from Mactopia.
>> 
>> <http://www.microsoft.com/mac/downloads.mspx>
>> 
>> Steps for a good install:
>> 
>> Quit all Microsoft applications including the hidden ones.
>>    Easy way, Log out of your User under the Apple menu
>>    Log in holding down the Shift key to disable all startup items
>> Install the updater you downloaded from Mactopia
>> Restart
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From lists at cortig.net  Thu Aug  6 17:59:57 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 6 Aug 2009 17:59:57 -0400
Subject: [ANN] Office 2008 for Mac 12.2.1 available now
In-Reply-To: <C6A09680.21757%dianeross@mvps.org>
References: <C6A09680.21757%dianeross@mvps.org>
Message-ID: <C2A9A14E-1045-4E7F-A2F4-22483C3843B9@cortig.net>


On 06 ao?t 2009, at 17:17, Diane Ross wrote:

> I did both and had no problems. The key is quitting all application  
> first
> then restarting.


I did that on one Mac and didn't have any problem.
Didi it again on another one and after telling me it was going to  
install on the boot drive, it eventually told me it had nothing to  
update :-@

I'm tired, tired of reinstalling Office!

Corentin

From catburns at usfamily.net  Thu Aug  6 23:19:46 2009
From: catburns at usfamily.net (Catherine Burns)
Date: Thu, 06 Aug 2009 22:19:46 -0500 (CDT)
Subject: How to transfer data to PC Outlook
Message-ID: <C6A10750.12914%catburns@usfamily.net>

Hi,

I need to transfer all my Entourage data and files onto my PC laptop.  Can
anyone lead me to instructions on how to pull this off and to keep all my
data & files?  

Thanks,
Catherine


Catherine Burns
CatBurns at usfamily.net
-
- 





--- Get FREE High Speed Internet from USFamily.Net! -- http://www.usfamily.net/mkt-freepromo.html ---

From mecklists at comcast.net  Fri Aug  7 08:50:57 2009
From: mecklists at comcast.net (William Smith)
Date: Fri, 07 Aug 2009 07:50:57 -0500
Subject: How to transfer data to PC Outlook
In-Reply-To: <C6A10750.12914%catburns@usfamily.net>
Message-ID: <C6A18D61.2B6DE%mecklists@comcast.net>

> From: Catherine Burns <catburns at usfamily.net>
> Date: Thu, 06 Aug 2009 22:19:46 -0500 (CDT)
> 
> Hi,
> 
> I need to transfer all my Entourage data and files onto my PC laptop.  Can
> anyone lead me to instructions on how to pull this off and to keep all my
> data & files?  

Entourage and Outlook have no direct means of exchanging data with each
other. You'll have to use some sort of intermediary.

One method is to export .mbox files from Entourage, import those into
Outlook Express and then import into Outlook. Have a look at these
instructions <http://kb.wisc.edu/helpdesk/page.php?id=6436#400>.

I would suggest that if you have an Exchange Server that you simply copy
messages up to your server, connect with Outlook and then download them from
the server.

If you don't have Exchange then a free IMAP service such as Gmail will work
just fine. Go to <http://mail.google.com> and create a free IMAP mail
account. Connect Entourage to your account and copy messages up to Gmail.
Then connect Outlook to the same account and copy messages down from Gmail.

Have a look at these blog posts for connecting Entourage to Gmail.

"Connect Entourage 2004 to Gmail?s IMAP service"
<http://blog.entourage.mvps.org/2007/11/connect_entourage_2004_to_gmails_ima
p_service.html>

"Create Gmail labels and make Entourage folders"
<http://blog.entourage.mvps.org/2007/11/create_gmail_labels_and_make_entoura
ge_folders.html>

Hope this helps! 
-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From jonmchan at gmail.com  Fri Aug  7 09:40:11 2009
From: jonmchan at gmail.com (Jonathan Chan)
Date: Fri, 7 Aug 2009 09:40:11 -0400
Subject: How to transfer data to PC Outlook
In-Reply-To: <C6A18D61.2B6DE%mecklists@comcast.net>
References: <C6A10750.12914%catburns@usfamily.net>
	<C6A18D61.2B6DE%mecklists@comcast.net>
Message-ID: <68f339870908070640i1947f12cg310adc53940d28a2@mail.gmail.com>

Remember though, (to my knowledge), IMAP does not transfer calendars or
contacts, only email... The best way would be to transfer from Entourage to
Outlook would be through an exchange server.

Jonathan

On Fri, Aug 7, 2009 at 8:50 AM, William Smith <mecklists at comcast.net> wrote:

> > From: Catherine Burns <catburns at usfamily.net>
> > Date: Thu, 06 Aug 2009 22:19:46 -0500 (CDT)
> >
> > Hi,
> >
> > I need to transfer all my Entourage data and files onto my PC laptop.
>  Can
> > anyone lead me to instructions on how to pull this off and to keep all my
> > data & files?
>
> Entourage and Outlook have no direct means of exchanging data with each
> other. You'll have to use some sort of intermediary.
>
> One method is to export .mbox files from Entourage, import those into
> Outlook Express and then import into Outlook. Have a look at these
> instructions <http://kb.wisc.edu/helpdesk/page.php?id=6436#400>.
>
> I would suggest that if you have an Exchange Server that you simply copy
> messages up to your server, connect with Outlook and then download them
> from
> the server.
>
> If you don't have Exchange then a free IMAP service such as Gmail will work
> just fine. Go to <http://mail.google.com> and create a free IMAP mail
> account. Connect Entourage to your account and copy messages up to Gmail.
> Then connect Outlook to the same account and copy messages down from Gmail.
>
> Have a look at these blog posts for connecting Entourage to Gmail.
>
> "Connect Entourage 2004 to Gmail?s IMAP service"
> <
> http://blog.entourage.mvps.org/2007/11/connect_entourage_2004_to_gmails_ima
> p_service.html<http://blog.entourage.mvps.org/2007/11/connect_entourage_2004_to_gmails_ima%0Ap_service.html>
> >
>
> "Create Gmail labels and make Entourage folders"
> <
> http://blog.entourage.mvps.org/2007/11/create_gmail_labels_and_make_entoura
> ge_folders.html<http://blog.entourage.mvps.org/2007/11/create_gmail_labels_and_make_entoura%0Age_folders.html>
> >
>
> Hope this helps!
> --
>
> bill
>
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
> YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
> Twitter: follow <http://twitter.com/meck>
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org
> ?subject=unsubscribe
>

From dianeross at mvps.org  Fri Aug  7 14:23:28 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 07 Aug 2009 11:23:28 -0700
Subject: How to transfer data to PC Outlook
In-Reply-To: <C6A10750.12914%catburns@usfamily.net>
Message-ID: <C6A1BF30.21820%dianeross@mvps.org>

On 8/6/09 8:19 PM, "Catherine Burns" <catburns at usfamily.net> wrote:

> I need to transfer all my Entourage data and files onto my PC laptop.

See this page:

Mac to Win
<http://www.entourage.mvps.org/cross_platform/mac_win.html>

There are steps at the bottom of the page to help with moving contacts.

The suggestion to use an Exchange Server for messages if the easiest option.

-- 
Diane 



From gvon.1 at cox.net  Sat Aug  8 12:07:45 2009
From: gvon.1 at cox.net (George)
Date: Sat, 08 Aug 2009 09:07:45 -0700
Subject: Installing/Updating Office 2008
In-Reply-To: <C69B45CA.21151%dianeross@mvps.org>
Message-ID: <C6A2F0E1.19926%gvon.1@cox.net>

> No. It used to be that quitting the Microsoft Database daemon would also
> quit Notifications/Reminders, but in Office 2008 it does not. Options to
> quit:
> 
> 1. Under Entourage in the Menu bar, select Turn Off Office Reminders.
> 2. If the application Reminders is open, select to quit from the Dock.
> 3. Open Activity Monitor in your Utilities folder, sort by "microsoft",
> select Microsoft Office Reminders, double click to open window and select
> quit. (just do a normal quit, not a forced quit)
> 4. Also in Activity Monitor, select the Microsoft Database daemon and quit.

I don't have Microsoft Data daemon in the Activity Monitor or as a Login
Item. What generates the daemon? Does the daemon do anything useful. I use
Entourage, Word, Excel, and occasionally PPt. Never have had an apparent
problem.
I do have Microsoft AU Daemon in the Activity Monitor and as a Login Item.
10.5.7
Office 2008 12.2.0
George



From lists at cortig.net  Sat Aug  8 12:10:17 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Sat, 8 Aug 2009 12:10:17 -0400
Subject: Installing/Updating Office 2008
In-Reply-To: <C6A2F0E1.19926%gvon.1@cox.net>
References: <C6A2F0E1.19926%gvon.1@cox.net>
Message-ID: <6762666B-5449-4C00-B941-D105327A1BAB@cortig.net>


On 08 ao?t 2009, at 12:07, George wrote:

> I don't have Microsoft Data daemon in the Activity Monitor or as a  
> Login
> Item. What generates the daemon? Does the daemon do anything useful.

The daemon runs in the background for the Entourage notifications. If  
you don?t use them, then the daemon doesn?t have to be running.


> I use
> Entourage, Word, Excel, and occasionally PPt. Never have had an  
> apparent
> problem.
> I do have Microsoft AU Daemon in the Activity Monitor and as a Login  
> Item.

The AU daemon runs in the background for Automatic Updates. It checks  
on the MS site periodically to see if there is an update available,


Corentin


From gvon.1 at cox.net  Sat Aug  8 14:43:10 2009
From: gvon.1 at cox.net (George)
Date: Sat, 08 Aug 2009 11:43:10 -0700
Subject: Installing/Updating Office 2008
In-Reply-To: <6762666B-5449-4C00-B941-D105327A1BAB@cortig.net>
Message-ID: <C6A3154E.19932%gvon.1@cox.net>

On 8/8/09 9:10 AM, "Corentin Cras-M?neur"  wrote:

>> I don't have Microsoft Data daemon in the Activity Monitor or as a
>> Login
>> Item. What generates the daemon? Does the daemon do anything useful.
> 
> The daemon runs in the background for the Entourage notifications. If
> you don?t use them, then the daemon doesn?t have to be running.
> 
I do have Office Notifications ON - but no Microsoft Data Daemon anywhere
that I can find.
I have a Microsoft Database Daemon.app in /Applications/Microsoft Office
2008/Office/.
George



From rmkriss at att.net  Sat Aug  8 15:08:04 2009
From: rmkriss at att.net (Richard Kriss)
Date: Sat, 08 Aug 2009 14:08:04 -0500
Subject: Installing/Updating Office 2008
In-Reply-To: <C6A3154E.19932%gvon.1@cox.net>
Message-ID: <C6A33744.472C%rmkriss@att.net>




On Saturday8/8/09 1:43 PM, "George" <gvon.1 at cox.net> wrote:

> On 8/8/09 9:10 AM, "Corentin Cras-M?neur"  wrote:
> 
>>> I don't have Microsoft Data daemon in the Activity Monitor or as a
>>> Login
>>> Item. What generates the daemon? Does the daemon do anything useful.
>> 
>> The daemon runs in the background for the Entourage notifications. If
>> you don?t use them, then the daemon doesn?t have to be running.
>> 
> I do have Office Notifications ON - but no Microsoft Data Daemon anywhere
> that I can find.
> I have a Microsoft Database Daemon.app in /Applications/Microsoft Office
> 2008/Office/.
> George
>

Open you System Preferences (under the black Apple) then open Accounts
and click on Login items.  I thing you will then see the Microsoft Database.

I think this is the daemon mentioned



From dianeross at mvps.org  Sat Aug  8 15:44:13 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 08 Aug 2009 12:44:13 -0700
Subject: Installing/Updating Office 2008
In-Reply-To: <C6A33744.472C%rmkriss@att.net>
Message-ID: <C6A3239D.218DB%dianeross@mvps.org>

On 8/8/09 12:08 PM, "Richard Kriss" <rmkriss at att.net> wrote:

> Open you System Preferences (under the black Apple) then open Accounts
> and click on Login items.  I thing you will then see the Microsoft Database.
> 
> I think this is the daemon mentioned
> 

Yes. See this screenshot:

http://yfrog.com/0zc4vg

-- 
Diane 



From dianeross at mvps.org  Sat Aug  8 15:45:55 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 08 Aug 2009 12:45:55 -0700
Subject: Installing/Updating Office 2008
In-Reply-To: <6762666B-5449-4C00-B941-D105327A1BAB@cortig.net>
Message-ID: <C6A32403.218DB%dianeross@mvps.org>

On 8/8/09 9:10 AM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> The daemon runs in the background for the Entourage notifications. If
> you don?t use them, then the daemon doesn?t have to be running.
> 

Using the Microsoft Database daemon in Entourage 2008:

The daemon is also used to run the option in the the Database Utility to
"Verify Automatically in Background". If the daemon is turned off, "Verify
Automatically in Background" will not take place.

Spotlight will index any cache files the Entourage daemon has created even
if the daemon is not launched, but no new cache files will be created until
the daemon is launched again. If the Microsoft Sync daemon never launches,
there's no way for Entourage to sync data with Sync Services. The
preferences in Entourage for Sync Services basically control 1) if this
daemon app is launched and 2) where it should sync data to-from.

Starting with Entourage 2008, Office Notifications are now called Office
Reminders. It's not simply a name change. The Microsoft Database daemon no
longer quits Reminders in Entourage 2008.

Before 2008, the daemon owned telling the reminders app that there were
reminders. With 2008, the daemon only owns launching the reminders app and
the reminders app asks the daemon about what to show.

-- 
Diane 



From Derek.Nicholls at me.com  Sat Aug  8 17:04:11 2009
From: Derek.Nicholls at me.com (Derek Nicholls)
Date: Sat, 08 Aug 2009 22:04:11 +0100
Subject: Entourage 2004: Internal handling of recalled messages
In-Reply-To: <C6A3239D.218DB%dianeross@mvps.org>
Message-ID: <C6A3A6DB.410E%Derek.Nicholls@me.com>

I received a number of emails (4) via my IMAP account. I briefly glanced
over each to view (in pane) any important content. Upon returning to view
these emails in full I find they have disappeared!

I'm assuming now that they were recalled by the sender.

Does anyone know the internal rule sets for how Entourage 2004 manages
recalled messages?

I've identified possible index references associated with the time of
vRgeMessage in my Identity. The current Database would therefore maintain a
'hole' where these emails were stored. Is there any utility which allows me
to interrogate the database? - assuming the 'hole' has not been overwritten
with more recent receipts. As such to resurrect the email in the Database
and the vRgeMessage too?

Derek





From bliindmcgoo at att.net  Sun Aug  9 15:29:50 2009
From: bliindmcgoo at att.net (Doug Doudna)
Date: Sun, 09 Aug 2009 14:29:50 -0500
Subject: Unresolved recipients
Message-ID: <C6A48DDE.317C1%bliindmcgoo@att.net>

I am trying to send an email to someone in Canada. The email address I got
from a web page. It is arthur.denomme @ cambriancollege.ca. Email can be
sent top a Canada address, can't it? I keep getting a message that the email
can't be sent because of unresolved recipients. I have checked the email
address but will do so again. I know it is something probably simple but can
someone tell me what it means and how to solve it?


Doug Doudna
bliindmcgoo at att.net
Digital Audio G4, OS X 10.4.11 667 MHz, 896 MB, 2 WD Hard drives of 120 G &
128 G, 1 Seagate external hard drive of 160 G, 19" Princeton LCD1950,
Brother MFC-465CN, Pioneer DVD-RW DVR-103, iTunes 8.2, iPhoto 7.1.5

Entourage 12.1.9, POP
- 




From barry at barryw.net  Sun Aug  9 15:56:39 2009
From: barry at barryw.net (Barry Wainwright)
Date: Sun, 9 Aug 2009 20:56:39 +0100
Subject: Unresolved recipients
In-Reply-To: <C6A48DDE.317C1%bliindmcgoo@att.net>
References: <C6A48DDE.317C1%bliindmcgoo@att.net>
Message-ID: <B9DDA4F9-9F03-4A5F-9DFA-463B82065296@barryw.net>

an error like that is usually due to a malformed email address - a  
space where there shouldn't be one, or a comma instead of a period.

I know you checked already, but look for these errors in particular.


-- 
Barry

On 9 Aug 2009, at 20:29, Doug Doudna wrote:

> I am trying to send an email to someone in Canada. The email address  
> I got
> from a web page. It is arthur.denomme @ cambriancollege.ca. Email  
> can be
> sent top a Canada address, can't it? I keep getting a message that  
> the email
> can't be sent because of unresolved recipients. I have checked the  
> email
> address but will do so again. I know it is something probably simple  
> but can
> someone tell me what it means and how to solve it?
>
>
> Doug Doudna
> bliindmcgoo at att.net
> Digital Audio G4, OS X 10.4.11 667 MHz, 896 MB, 2 WD Hard drives of  
> 120 G &
> 128 G, 1 Seagate external hard drive of 160 G, 19" Princeton LCD1950,
> Brother MFC-465CN, Pioneer DVD-RW DVR-103, iTunes 8.2, iPhoto 7.1.5
>
> Entourage 12.1.9, POP
> -
>
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe




From dianeross at mvps.org  Sun Aug  9 21:09:57 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 09 Aug 2009 18:09:57 -0700
Subject: Entourage 2004: Internal handling of recalled messages
In-Reply-To: <C6A3A6DB.410E%Derek.Nicholls@me.com>
Message-ID: <C6A4C175.21A56%dianeross@mvps.org>

On 8/8/09 2:04 PM, "Derek Nicholls" <Derek.Nicholls at me.com> wrote:

> I received a number of emails (4) via my IMAP account. I briefly glanced
> over each to view (in pane) any important content. Upon returning to view
> these emails in full I find they have disappeared!
> 
> I'm assuming now that they were recalled by the sender.

Unless you were on the same server this could not happen.

> I've identified possible index references associated with the time of
> vRgeMessage in my Identity. The current Database would therefore maintain a
> 'hole' where these emails were stored. Is there any utility which allows me
> to interrogate the database? - assuming the 'hole' has not been overwritten
> with more recent receipts. As such to resurrect the email in the Database
> and the vRgeMessage too?

Once a message has been deleted it's gone, however, I doubt the messages
have been deleted. Do a Spotlight search for some term in the message to see
if it's still there. Then you can use one of the scripts to find the folder
where it's located.

Another option is to use one of the custom mail views.

Date Received Select the range from the popup

<http://www.entourage.mvps.org/script/custom_scripts.html#script4>

Also did you check View Unread only or Flagged only to see if this is reason
they have 'disappeared'?

-- 
Diane 




From bliindmcgoo at att.net  Mon Aug 10 09:38:27 2009
From: bliindmcgoo at att.net (Doug Doudna)
Date: Mon, 10 Aug 2009 08:38:27 -0500
Subject: Unresolved recipients
In-Reply-To: <mailman.14.1249866614.70483.youtalk@entourage.mvps.org>
Message-ID: <C6A58D03.317E7%bliindmcgoo@att.net>

I just copied and pasted the email address again from a web page that has
the address, and the same thing happened again when I tried to send the
message. I have a < and > before the email address in the message although I
have tried it both ways and get the same message.


On 8/9/09 8:10 PM, "youtalk-request at entourage.mvps.org"
<youtalk-request at entourage.mvps.org> wrote:

> an error like that is usually due to a malformed email address - a
> space where there shouldn't be one, or a comma instead of a period.
> 
> I know you checked already, but look for these errors in particular.
> 
> 
> -- 
> Barry
> 
> On 9 Aug 2009, at 20:29, Doug Doudna wrote:
> 
>> I am trying to send an email to someone in Canada. The email address
>> I got
>> from a web page. It is arthur.denomme @ cambriancollege.ca. Email
>> can be
>> sent top a Canada address, can't it? I keep getting a message that
>> the email
>> can't be sent because of unresolved recipients. I have checked the
>> email
>> address but will do so again. I know it is something probably simple
>> but can
>> someone tell me what it means and how to solve it?
>> 



From Robert.Virzi at VerizonWireless.com  Mon Aug 10 10:03:47 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Mon, 10 Aug 2009 10:03:47 -0400
Subject: Unresolved recipients
In-Reply-To: <NYOBGCEXSMTP22nrwy6002cac04@NYOBGCEXSMTP22.uswin.ad.vzwcorp.com>
Message-ID: <20090810140959.1718136C67@wutare.pair.com>

Looks to me like the spaces around the '@' are killing it.  Delete them and
give it another shot.


On 8/9/09 3:29 PM, "Doug Doudna" <bliindmcgoo at att.net> wrote:

> I am trying to send an email to someone in Canada. The email address I got
> from a web page. It is arthur.denomme @ cambriancollege.ca. Email can be
> sent top a Canada address, can't it? I keep getting a message that the email
> can't be sent because of unresolved recipients. I have checked the email
> address but will do so again. I know it is something probably simple but can
> someone tell me what it means and how to solve it?
> 
> 
> Doug Doudna
> bliindmcgoo at att.net
> Digital Audio G4, OS X 10.4.11 667 MHz, 896 MB, 2 WD Hard drives of 120 G &
> 128 G, 1 Seagate external hard drive of 160 G, 19" Princeton LCD1950,
> Brother MFC-465CN, Pioneer DVD-RW DVR-103, iTunes 8.2, iPhoto 7.1.5
> 
> Entourage 12.1.9, POP
> - 
> 
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe

 
---------------------------------------------
Bob Virzi



The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From barry at barryw.net  Mon Aug 10 10:47:43 2009
From: barry at barryw.net (Barry Wainwright)
Date: Mon, 10 Aug 2009 15:47:43 +0100
Subject: Unresolved recipients
In-Reply-To: <C6A58D03.317E7%bliindmcgoo@att.net>
References: <C6A58D03.317E7%bliindmcgoo@att.net>
Message-ID: <9D6526FC-5577-461C-AE89-90F390BEFD72@barryw.net>

Email addresses on web pages are frequently deliberately disfigured to  
prevent spam harvester bots from catching the real address.

As Robert suggests, if the email address was formatted as in your  
email to this list, it has spaces there that will prevent the mail  
from being sent and will produce the results you describe.



-- 
Barry

On 10 Aug 2009, at 14:38, Doug Doudna wrote:

> I just copied and pasted the email address again from a web page  
> that has
> the address, and the same thing happened again when I tried to send  
> the
> message. I have a < and > before the email address in the message  
> although I
> have tried it both ways and get the same message.
>
>
> On 8/9/09 8:10 PM, "youtalk-request at entourage.mvps.org"
> <youtalk-request at entourage.mvps.org> wrote:
>
>> an error like that is usually due to a malformed email address - a
>> space where there shouldn't be one, or a comma instead of a period.
>>
>> I know you checked already, but look for these errors in particular.
>>
>>
>> -- 
>> Barry
>>
>> On 9 Aug 2009, at 20:29, Doug Doudna wrote:
>>
>>> I am trying to send an email to someone in Canada. The email address
>>> I got
>>> from a web page. It is arthur.denomme @ cambriancollege.ca. Email
>>> can be
>>> sent top a Canada address, can't it? I keep getting a message that
>>> the email
>>> can't be sent because of unresolved recipients. I have checked the
>>> email
>>> address but will do so again. I know it is something probably simple
>>> but can
>>> someone tell me what it means and how to solve it?
>>>
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe




From rmkriss at att.net  Tue Aug 11 09:41:20 2009
From: rmkriss at att.net (Richard Kriss)
Date: Tue, 11 Aug 2009 08:41:20 -0500
Subject: Fix for Frequent Entourage Crashes on Launch
Message-ID: <C6A6DF30.48FE%rmkriss@att.net>

I hope the problem that has been giving me fits may be fixed.

The 'FIX' was to run the MacOSXUpdCombo10.5.8.dmg again!
Since re-installing the OS X 10.5.8 combo, I have not had
Entourage crash on start.

Tip of the Day:  If Entourage 2008 is crashing on launch, quit
everything and run the Apple MacOSXUpdCombo10.5.8.dmg
again. 


From dianeross at mvps.org  Tue Aug 11 17:20:42 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 11 Aug 2009 14:20:42 -0700
Subject: Fix for Frequent Entourage Crashes on Launch
In-Reply-To: <C6A6DF30.48FE%rmkriss@att.net>
Message-ID: <C6A72EBA.21CCD%dianeross@mvps.org>

I've also seen reports where users had to restart up to 4 times to empty
folders so they could install. Let's hope Snow Leopard will improve on this
issue.

-- 
Diane 


On 8/11/09 6:41 AM, "Richard Kriss" <rmkriss at att.net> wrote:

> I hope the problem that has been giving me fits may be fixed.
> 
> The 'FIX' was to run the MacOSXUpdCombo10.5.8.dmg again!
> Since re-installing the OS X 10.5.8 combo, I have not had
> Entourage crash on start.
> 
> Tip of the Day:  If Entourage 2008 is crashing on launch, quit
> everything and run the Apple MacOSXUpdCombo10.5.8.dmg
> again. 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From steve_nunez at yahoo.com  Wed Aug 12 06:37:37 2009
From: steve_nunez at yahoo.com (Steven Nunez)
Date: Wed, 12 Aug 2009 03:37:37 -0700 (PDT)
Subject: Image in Message Upside Down
Message-ID: <836529.40225.qm@web36804.mail.mud.yahoo.com>

Hello all,

Does anyone have an idea why when pasting or inserting an image into a message it appears upside down? (And no, it's probably not because I'm in Australia).

Whether I use the insert menu or drag & drop, the image is upside down. It appears correct in Preview though. I searched and found this reported back in 2003, but no solution was given.

Cheers,
- Steve


      

From jamesrob at sonic.net  Wed Aug 12 10:42:06 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Wed, 12 Aug 2009 07:42:06 -0700
Subject: How to transfer data to PC Outlook
In-Reply-To: <C6A18D61.2B6DE%mecklists@comcast.net>
Message-ID: <C6A822CE.1BB5B%jamesrob@sonic.net>

On 8/7/09 5:50 AM, "William Smith" <mecklists at comcast.net> wrote:

> Entourage and Outlook have no direct means of exchanging data with each
> other. You'll have to use some sort of intermediary.

Sit down, make yourself a cup of coffee. Better yet, pour yourself a LARGE
glass of your favorite Cabernet Sauvignon (the results will be better for
your psyche).

Re-read that message quotation over and over, and ponder this. The LARGEST
SOFTWARE COMPANY IN THE WORLD can't or won't (your choice, depending on
whether you believe they're evil or just incompetent) make their
email/calendar/contacts programs included in their "compatible" "Office"
suites talk directly to each other or understand each other's file formats.

Oh, I'm sorry, they DO offer a solution. Get yourself an Exchange Server.
Now THERE'S a solution designed for your average family with one Mac and one
PC.

I know I'm being less than fair here to the Mac Business Unit at Microsoft.
They do the best they can, and try to leverage what's unique to the Mac
platform to make their products relevant to those of us who buy Macs for a
reason. Nevertheless, the bottom line here SHOULD be an embarrassment for
Microsoft.

Jim Robertson
-- 




From dianeross at mvps.org  Wed Aug 12 17:55:24 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 12 Aug 2009 14:55:24 -0700
Subject: Image in Message Upside Down
In-Reply-To: <836529.40225.qm@web36804.mail.mud.yahoo.com>
Message-ID: <C6A8885C.21EE3%dianeross@mvps.org>

Can you use "Forward as Attachment" and send me an email that includes the
upside down picture and the attachment separate?

BTW, have you tried flipping the image in preview to see what happens?
-- 
Diane 


On 8/12/09 3:37 AM, "Steven Nunez" <steve_nunez at yahoo.com> wrote:

> Hello all,
> 
> Does anyone have an idea why when pasting or inserting an image into a message
> it appears upside down? (And no, it's probably not because I'm in Australia).
> 
> Whether I use the insert menu or drag & drop, the image is upside down. It
> appears correct in Preview though. I searched and found this reported back in
> 2003, but no solution was given.
> 
> Cheers,
> - Steve
> 
> 
>       
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From dianeross at mvps.org  Wed Aug 12 17:58:57 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 12 Aug 2009 14:58:57 -0700
Subject: How to transfer data to PC Outlook
In-Reply-To: <C6A822CE.1BB5B%jamesrob@sonic.net>
Message-ID: <C6A88931.21EE5%dianeross@mvps.org>

On 8/12/09 7:42 AM, "Jim Robertson" <jamesrob at sonic.net> wrote:

> I know I'm being less than fair here to the Mac Business Unit at Microsoft.
> They do the best they can, and try to leverage what's unique to the Mac
> platform to make their products relevant to those of us who buy Macs for a
> reason. Nevertheless, the bottom line here SHOULD be an embarrassment for
> Microsoft.

No one here is arguing with that sentiment.

BTW, did you see the directions here for contacts? Julian Vrieslander
provided the info.

<http://www.entourage.mvps.org/cross_platform/mac_win.html>

BTW, Paul Berkowitz's export-import scripts do work in Leopard. It's only
the unlock all script that's broken. You have to enter the code for each
script as you use it.

-- 
Diane 



From steve_nunez at yahoo.com  Wed Aug 12 19:56:36 2009
From: steve_nunez at yahoo.com (Steven Nunez)
Date: Wed, 12 Aug 2009 16:56:36 -0700 (PDT)
Subject: Image in Message Upside Down
In-Reply-To: <C6A8885C.21EE3%dianeross@mvps.org>
References: <C6A8885C.21EE3%dianeross@mvps.org>
Message-ID: <704888.85536.qm@web36804.mail.mud.yahoo.com>

Now I can't reproduce the problem. It could be related to the latest update, which I tried between the time I sent the message and now. 

When I was having the problem though, rotating the image and saving it in Preview had no effect on how Entourage was displaying the image (always upside down).

Cheers,
    - Steve



________________________________
From: Diane Ross <dianeross at mvps.org>
To: YouTalk mailing list for discussion of Microsoft Entourage <youtalk at entourage.mvps.org>
Sent: Thursday, August 13, 2009 5:55:24 AM
Subject: Re: Image in Message Upside Down

Can you use "Forward as Attachment" and send me an email that includes the
upside down picture and the attachment separate?

BTW, have you tried flipping the image in preview to see what happens?
-- 
Diane 


On 8/12/09 3:37 AM, "Steven Nunez" <steve_nunez at yahoo.com> wrote:

> Hello all,
> 
> Does anyone have an idea why when pasting or inserting an image into a message
> it appears upside down? (And no, it's probably not because I'm in Australia).
> 
> Whether I use the insert menu or drag & drop, the image is upside down. It
> appears correct in Preview though. I searched and found this reported back in
> 2003, but no solution was given.
> 
> Cheers,
> - Steve
> 
> 
>      
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe


--
YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



      

From dianeross at mvps.org  Wed Aug 12 23:42:45 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 12 Aug 2009 20:42:45 -0700
Subject: Image in Message Upside Down
In-Reply-To: <704888.85536.qm@web36804.mail.mud.yahoo.com>
Message-ID: <C6A8D9C5.21F6D%dianeross@mvps.org>

Maybe the problem took a side trip to Dubbo and won't return. :-)

-- 
Diane 


On 8/12/09 4:56 PM, "Steven Nunez" <steve_nunez at yahoo.com> wrote:

> Now I can't reproduce the problem. It could be related to the latest update,
> which I tried between the time I sent the message and now.
> 
> When I was having the problem though, rotating the image and saving it in
> Preview had no effect on how Entourage was displaying the image (always upside
> down).
> 
> Cheers,
>     - Steve
> 
> 
> 
> ________________________________
> From: Diane Ross <dianeross at mvps.org>
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Sent: Thursday, August 13, 2009 5:55:24 AM
> Subject: Re: Image in Message Upside Down
> 
> Can you use "Forward as Attachment" and send me an email that includes the
> upside down picture and the attachment separate?
> 
> BTW, have you tried flipping the image in preview to see what happens?



From Robert.Virzi at VerizonWireless.com  Thu Aug 13 13:27:36 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Thu, 13 Aug 2009 13:27:36 -0400
Subject: Entourage EWS version out!
Message-ID: <20090813172739.B19393664E@wutare.pair.com>

Just got this email regarding release of the Web Services version of Entourage.  For those of us using an Exchange server, this is a  H U G E  update.  Integration is much tighter, and Entourage really does begin to show Outlook-like features (directory services work, calendars are visible in scheduling, handshaking is done properly).  Well done Mac BU!

http://www.microsoft.com/mac/itpros/entourage-ews.mspx

I do have a question, though.  As a beta user, I have to do the following to get off the beta and onto the real version:

In order to install the final release, you will need to completely remove your beta build of Office 2008/Entourage, Web Services Edition, and reinstall your licensed version of Office 2008 for Mac. You?ll then need to update to SP2 and the 12.2.1 release that just recently came out.  Once you are fully up-to-date, you can [install] the Entourage 2008, Web Services Edition.

What do they mean by ?completely remove your beta build of Office 2008/Entourage, Web Services Edition.?  Is that as simple as going in and trashing my copy of Entourage?  I saved the old version as a back up, can I then just rename that Entourage and try the new install?

The second part sounds like it isn?t going to be that simple, but I?m not sure I know what it is I?m being asked to do, so guidance would be appreciated.

---------------------------------------------
Bob Virzi
Verizon Wireless ? User Experience
robert.virzi at verizonwireless.com
781.466.2881 (o)
781-697-4842 (m)



The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.


From rmkriss at att.net  Thu Aug 13 13:49:03 2009
From: rmkriss at att.net (Richard Kriss)
Date: Thu, 13 Aug 2009 12:49:03 -0500
Subject: Entourage Exchange Web Services 
In-Reply-To: <20090813172739.B19393664E@wutare.pair.com>
Message-ID: <C6A9BC3F.4A6D%rmkriss@att.net>

> http://www.microsoft.com/mac/itpros/entourage-ews.mspx

I do not use an Exchange server and wonder if
there is any reason for me to mess with the new
Exchange Web Services (EWS)?

I just POP mail from the ATT/Yahoo mail server.



From lists at cortig.net  Thu Aug 13 14:03:40 2009
From: lists at cortig.net (=?WINDOWS-1252?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 14:03:40 -0400
Subject: Entourage EWS version out!
In-Reply-To: <20090813172739.B19393664E@wutare.pair.com>
References: <20090813172739.B19393664E@wutare.pair.com>
Message-ID: <5D0673B1-56DD-4458-AFF9-5968C95CAE0E@cortig.net>


On 13 Aug 2009, at 13:27, Virzi, Robert A wrote:

> What do they mean by ?completely remove your beta build of Office  
> 2008/Entourage, Web Services Edition.?  Is that as simple as going  
> in and trashing my copy of Entourage?  I saved the old version as a  
> back up, can I then just rename that Entourage and try the new  
> install?


I would uninstall Office as a whole, then reinstall everything and  
update all the way to EWS.


Corentin

From lists at cortig.net  Thu Aug 13 14:04:07 2009
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 14:04:07 -0400
Subject: Entourage Exchange Web Services 
In-Reply-To: <C6A9BC3F.4A6D%rmkriss@att.net>
References: <C6A9BC3F.4A6D%rmkriss@att.net>
Message-ID: <E0328FEF-F04A-40D1-84C4-8851B3AD727C@cortig.net>


On 13 Aug 2009, at 13:49, Richard Kriss wrote:

> I do not use an Exchange server and wonder if
> there is any reason for me to mess with the new
> Exchange Web Services (EWS)?
>
> I just POP mail from the ATT/Yahoo mail server.
>


I don't see any reason to install it then,

Corentin

From Robert.Virzi at VerizonWireless.com  Thu Aug 13 14:57:42 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Thu, 13 Aug 2009 14:57:42 -0400
Subject: Entourage EWS version out!
In-Reply-To: <CAIRVEXSMTP22Mv1QpQ0018528c@cairvexsmtp22.uswin.ad.vzwcorp.com>
Message-ID: <20090813185950.3F80A3664E@wutare.pair.com>

Sorry, not trying to be thick, but what does 'uninstall MS Office as a
whole' mean?  There isn't an add/remove programs function on a Mac.  So is
it just trashing the MS Office folder in Applications?  I just want to be
sure there isn't some deeper, darker meaning to the phrase.


On 8/13/09 2:03 PM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> 
> On 13 Aug 2009, at 13:27, Virzi, Robert A wrote:
> 
>> What do they mean by ?completely remove your beta build of Office
>> 2008/Entourage, Web Services Edition.?  Is that as simple as going
>> in and trashing my copy of Entourage?  I saved the old version as a
>> back up, can I then just rename that Entourage and try the new
>> install?
> 
> 
> I would uninstall Office as a whole, then reinstall everything and
> update all the way to EWS.
> 
> 
> Corentin
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe

 
---------------------------------------------
Bob Virzi
Verizon Wireless ? User Experience
robert.virzi at verizonwireless.com
781.466.2881 (o)
781-697-4842 (m)




The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From lists at cortig.net  Thu Aug 13 15:31:12 2009
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 15:31:12 -0400
Subject: Entourage EWS version out!
In-Reply-To: <20090813185950.3F80A3664E@wutare.pair.com>
References: <20090813185950.3F80A3664E@wutare.pair.com>
Message-ID: <03705804-6CB1-4978-BD83-6F05564F4E40@cortig.net>


On 13 Aug 2009, at 14:57, Virzi, Robert A wrote:

> Sorry, not trying to be thick, but what does 'uninstall MS Office as a
> whole' mean?  There isn't an add/remove programs function on a Mac.

There is one for Office in the Office folder?

> So is
> it just trashing the MS Office folder in Applications?  I just want  
> to be
> sure there isn't some deeper, darker meaning to the phrase.


Use the uninstaller. It will scan your drive in case you have more  
than one version of Office then it will take care of trashing the  
Office folder, the supporting add-ons (auto-updater, crash reporter,  
etc) and all the receipts etc.

Much much cleaner job than simply trashing the Office folder manually.
Look inside the Office folder, in Additional Tools.


Corentin


From dianeross at mvps.org  Thu Aug 13 16:32:02 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 13 Aug 2009 13:32:02 -0700
Subject: [ANN] Entourage Web Services Update is now available
Message-ID: <C6A9C652.21FE5%dianeross@mvps.org>

Entourage Web Services (EWS) download link is live: <http://bit.ly/16og6A>
(If you don't use Exchange you don't need this update!)

Microsoft Entourage 2008 for Mac, Web Services Edition uses Exchange Web
Services as the primary protocol to communicate with Exchange Server. In
addition to several calendaring improvements, this new version of Entourage
synchronizes notes, tasks, and categories with Exchange Server. This update
also enables logging that can be used for diagnostic purposes. For detailed
information about this update, see the IT Pros section of the Microsoft Web
site.

<http://go.microsoft.com/fwlink/?LinkID=116042>

Requirements:

Microsoft Exchange Server: Connectivity to Update Rollup 4 for Microsoft
Exchange Server 2007 Service Pack 1 (KB952580) or later version.

Note Update Rollup 4 for Microsoft Exchange Server 2007 Service Pack 1
(KB952580) must be applied to both the Mailbox server and the Client Access
server roles.

Microsoft Office 2008 for Mac 12.2.1 Update

Note: To verify that you have installed this update, you can open any
Microsoft Office 2008 application to check the version number. For example,
open Word, and then on the Word menu, click About Word. In the dialog box,
compare the version number next to Latest Installed Update.

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>  



From dianeross at mvps.org  Thu Aug 13 17:07:10 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 13 Aug 2009 14:07:10 -0700
Subject: [ANN] Outlook for Mac to Ship With Next Version
Message-ID: <C6A9CE8E.22084%dianeross@mvps.org>

Along with the announcement for the Entourage Web Services edition today,
Microsoft also announced Outlook for Mac to replace Microsoft Entourage.

<quote>
REDMOND, Wash. -- Aug. 13, 2009 -- Microsoft Corp.'s Macintosh Business Unit
(MacBU) today shared details about the next version of Microsoft Office for
Mac, announcing that a new application, Outlook for Mac, will replace
Entourage for Mac. MacBU is providing this early information to meet the
planning needs of enterprise customers. For current Entourage users,
Microsoft Entourage 2008 for Mac, Web Services Edition is available today,
providing performance and reliability improvements and enabling users to
sync Tasks, Notes and Categories.</quote>

Read the full story here.

<http://www.microsoft.com/presspass/press/2009/aug09/08-13macoutlookpr.mspx>

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>  



From Robert.Virzi at VerizonWireless.com  Thu Aug 13 17:15:56 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Thu, 13 Aug 2009 17:15:56 -0400
Subject: Entourage EWS version out!
In-Reply-To: <CAIRVEXSMTP22TYzfT5001870e8@cairvexsmtp22.uswin.ad.vzwcorp.com>
Message-ID: <20090813211800.6224B36650@wutare.pair.com>

Ahhh!  Thanks.  Worked the champ.  Went through the uninstall, reinstall,
apply patches, upgrade to EWS dance and now I am up and running on the new
version.

Really looking forward to the 'Outlook for Mac' version coming down the
pike.  Finally!


On 8/13/09 3:31 PM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> 
> On 13 Aug 2009, at 14:57, Virzi, Robert A wrote:
> 
>> Sorry, not trying to be thick, but what does 'uninstall MS Office as a
>> whole' mean?  There isn't an add/remove programs function on a Mac.
> 
> There is one for Office in the Office folder?
> 
>> So is
>> it just trashing the MS Office folder in Applications?  I just want
>> to be
>> sure there isn't some deeper, darker meaning to the phrase.
> 
> 
> Use the uninstaller. It will scan your drive in case you have more
> than one version of Office then it will take care of trashing the
> Office folder, the supporting add-ons (auto-updater, crash reporter,
> etc) and all the receipts etc.
> 
> Much much cleaner job than simply trashing the Office folder manually.
> Look inside the Office folder, in Additional Tools.
> 
> 
> Corentin
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe

 
---------------------------------------------
Bob Virzi
Verizon Wireless ? User Experience
robert.virzi at verizonwireless.com
781.466.2881 (o)
781-697-4842 (m)




The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From rmkriss at att.net  Thu Aug 13 17:44:14 2009
From: rmkriss at att.net (Richard Kriss)
Date: Thu, 13 Aug 2009 16:44:14 -0500
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9CE8E.22084%dianeross@mvps.org>
Message-ID: <C6A9F35E.4A9A%rmkriss@att.net>

On Thursday8/13/09 4:07 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> Along with the announcement for the Entourage Web Services edition today,
> Microsoft also announced Outlook for Mac to replace Microsoft Entourage.
> 
> Read the full story here.
> 
> <http://www.microsoft.com/presspass/press/2009/aug09/08-13macoutlookpr.mspx>

Diane,

Thanks for sharing the news.  Sounds good for Exchange users but it
was not real clear what will happen to non exchange Entourage users. I
was left with the impression the standalone Entourage may be orphaned
and current users will be expected to purchase a the next version of Mac
Office that will contain the Outlook for Mac.  I guess we will just have to
wait for some clarification.

I must be a minority Entourage user that does not Exchange.






From lists at cortig.net  Thu Aug 13 17:47:07 2009
From: lists at cortig.net (=?windows-1252?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 17:47:07 -0400
Subject: Entourage EWS version out!
In-Reply-To: <20090813211800.6224B36650@wutare.pair.com>
References: <20090813211800.6224B36650@wutare.pair.com>
Message-ID: <C092EFD1-B6D7-45DE-8BD2-A13547F1A05D@cortig.net>


On 13 ao?t 2009, at 17:15, Virzi, Robert A wrote:

> Ahhh!  Thanks.  Worked the champ.  Went through the uninstall,  
> reinstall,
> apply patches, upgrade to EWS dance and now I am up and running on  
> the new
> version.

The uninstaller tip is a very useful one.
I?ve had to use it a couple of times for installs that refused to be  
updated :-\

>
> Really looking forward to the 'Outlook for Mac' version coming down  
> the
> pike.  Finally!

Yeah, but December 2010 is still a long way from now?

Corentin

From maples134 at insightbb.com  Thu Aug 13 18:14:35 2009
From: maples134 at insightbb.com (Ernest Maples)
Date: Thu, 13 Aug 2009 17:14:35 -0500
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9CE8E.22084%dianeross@mvps.org>
Message-ID: <C6A9FA7B.3C1E0%maples134@insightbb.com>

On 8/13/09 4:07 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> <quote>
> REDMOND, Wash. -- Aug. 13, 2009 -- Microsoft Corp.'s Macintosh Business Unit
> (MacBU) today shared details about the next version of Microsoft Office for
> Mac, announcing that a new application, Outlook for Mac, will replace
> Entourage for Mac. MacBU is providing this early information to meet the
> planning needs of enterprise customers. For current Entourage users,
> Microsoft Entourage 2008 for Mac, Web Services Edition is available today,
> providing performance and reliability improvements and enabling users to
> sync Tasks, Notes and Categories.</quote>

Hello Mail.  I guess I had better learn to use you.  The chances of me
_ever_ using Outlook are somewhere between zero% and zero%.  I guess I am
overly suspicious, but it looks like M$ is introducing Outlook to Macs so
Macs can get viruses too.

Ernest



From chowza at mac.com  Thu Aug 13 18:30:26 2009
From: chowza at mac.com (George)
Date: Fri, 14 Aug 2009 06:30:26 +0800
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9FA7B.3C1E0%maples134@insightbb.com>
Message-ID: <C6AAB502.20003%chowza@mac.com>

Hello, List -- On 08/14/09 6:14 AM (local time), Ernest Maples
(<maples134 at insightbb.com>) wrote:

> Hello Mail.  I guess I had better learn to use you.  The chances of me
> _ever_ using Outlook are somewhere between zero% and zero%.  I guess I am
> overly suspicious, but it looks like M$ is introducing Outlook to Macs so
> Macs can get viruses too.

I think it will just be an improved Entourage with a new name...



From rkldoss2 at frontiernet.net  Thu Aug 13 19:09:59 2009
From: rkldoss2 at frontiernet.net (Doss)
Date: Thu, 13 Aug 2009 16:09:59 -0700
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9F35E.4A9A%rmkriss@att.net>
Message-ID: <C6A9EB57.BD07%rkldoss2@frontiernet.net>

I also do not use exchange it has no value to me


On 8/13/09 2:44 PM, "Richard Kriss" <rmkriss at att.net> wrote:

> On Thursday8/13/09 4:07 PM, "Diane Ross" <dianeross at mvps.org> wrote:
> 
>> > Along with the announcement for the Entourage Web Services edition today,
>> > Microsoft also announced Outlook for Mac to replace Microsoft Entourage.
>> > 
>> > Read the full story here.
>> > 
>> > 
>> <http://www.microsoft.com/presspass/press/2009/aug09/08-13macoutlookpr.mspx>
> 
> Diane,
> 
> Thanks for sharing the news.  Sounds good for Exchange users but it
> was not real clear what will happen to non exchange Entourage users. I
> was left with the impression the standalone Entourage may be orphaned
> and current users will be expected to purchase a the next version of Mac
> Office that will contain the Outlook for Mac.  I guess we will just have to
> wait for some clarification.
> 
> I must be a minority Entourage user that does not Exchange.
> 
> 
> 
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From lists at cortig.net  Thu Aug 13 19:22:21 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 19:22:21 -0400
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9FA7B.3C1E0%maples134@insightbb.com>
References: <C6A9FA7B.3C1E0%maples134@insightbb.com>
Message-ID: <CD7EEF27-6AC9-4A47-84DA-CE79D3D17200@cortig.net>


On 13 ao?t 2009, at 18:14, Ernest Maples wrote:

> Hello Mail.  I guess I had better learn to use you.  The chances of me
> _ever_ using Outlook are somewhere between zero% and zero%.  I guess  
> I am
> overly suspicious, but it looks like M$ is introducing Outlook to  
> Macs so
> Macs can get viruses too.


Viruses?? Why?? You?d need the integration of some scripting language  
that would make it susceptible.
I don?t read anything more than pure rebranding in the name.
It?s still going to be Entourage, built on stronger, more  
?integratable? bases.
It?ll still support IMAP and POP (if you don?t want Exchange).
I see only good things so far,


Corentin

From lists at cortig.net  Thu Aug 13 19:23:32 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 19:23:32 -0400
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6AAB502.20003%chowza@mac.com>
References: <C6AAB502.20003%chowza@mac.com>
Message-ID: <D835E134-4962-4297-A611-E43F9348C7DA@cortig.net>


On 13 ao?t 2009, at 18:30, George wrote:

> I think it will just be an improved Entourage with a new name...


I couldn?t agree more,
Personally, I don?t care much for the change of name.
They probably wanted to make sure Windows switchers weren?t confused  
not to find Outlook (we already hear switchers complaining on and on  
and on about Access not being there in Office for Mac).


Corentin

From lists at cortig.net  Thu Aug 13 19:23:52 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 19:23:52 -0400
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9EB57.BD07%rkldoss2@frontiernet.net>
References: <C6A9EB57.BD07%rkldoss2@frontiernet.net>
Message-ID: <182B832A-C13C-48E0-9B75-DE7AD1117158@cortig.net>


On 13 ao?t 2009, at 19:09, Doss wrote:

> I also do not use exchange it has no value to me


Outlook for Mac should still support POP and IMAP.

Corentin

From jp_760 at hotmail.com  Thu Aug 13 19:38:24 2009
From: jp_760 at hotmail.com (J P)
Date: Fri, 14 Aug 2009 07:38:24 +0800
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9CE8E.22084%dianeross@mvps.org>
References: <C6A9CE8E.22084%dianeross@mvps.org>
Message-ID: <BAY127-W7DB71EF1E9370958CF931BB050@phx.gbl>


Hi Diane
I know I am not supposed to write to you here, BUT after 3 attempts to UNSUBSCRIBE, I dont know what else to do,
Are you able to get be off the subscribe list for this forum.
Email :   jp_760 at hotmail.com
Thanks in advance

> Date: Thu, 13 Aug 2009 14:07:10 -0700
> Subject: [ANN] Outlook for Mac to Ship With Next Version
> From: dianeross at mvps.org
> To: youtalk at entourage.mvps.org
> 
> Along with the announcement for the Entourage Web Services edition today,
> Microsoft also announced Outlook for Mac to replace Microsoft Entourage.
> 
> <quote>
> REDMOND, Wash. -- Aug. 13, 2009 -- Microsoft Corp.'s Macintosh Business Unit
> (MacBU) today shared details about the next version of Microsoft Office for
> Mac, announcing that a new application, Outlook for Mac, will replace
> Entourage for Mac. MacBU is providing this early information to meet the
> planning needs of enterprise customers. For current Entourage users,
> Microsoft Entourage 2008 for Mac, Web Services Edition is available today,
> providing performance and reliability improvements and enabling users to
> sync Tasks, Notes and Categories.</quote>
> 
> Read the full story here.
> 
> <http://www.microsoft.com/presspass/press/2009/aug09/08-13macoutlookpr.mspx>
> 
> -- 
> Diane Ross, Microsoft Mac MVP
> Entourage Help Page   <http://www.entourage.mvps.org/>
> Entourage Help Blog  <http://blog.entourage.mvps.org/>
> Follow us on twitter <https://twitter.com/entouragehelp>  
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe

_________________________________________________________________
Need a new model in your life? Sell your car fast.
http://a.ninemsn.com.au/b.aspx?URL=http%3A%2F%2Fsecure%2Dau%2Eimrworldwide%2Ecom%2Fcgi%2Dbin%2Fa%2Fci%5F450304%2Fet%5F2%2Fcg%5F801459%2Fpi%5F1004813%2Fai%5F866383&_t=758314219&_r=carpoint_tagline&_m=EXT

From rmkriss at att.net  Thu Aug 13 20:24:31 2009
From: rmkriss at att.net (Richard Kriss)
Date: Thu, 13 Aug 2009 19:24:31 -0500
Subject: Entourage Exchange Web Services 
In-Reply-To: <E0328FEF-F04A-40D1-84C4-8851B3AD727C@cortig.net>
Message-ID: <C6AA18EF.4ACA%rmkriss@att.net>

When users install EWS, does it install a new version
number for Entourage?

The most current as far as I can tell is
Version 12.2.0 with Latest Installed Update:12.2.1


On Thursday8/13/09 1:04 PM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> 
> On 13 Aug 2009, at 13:49, Richard Kriss wrote:
> 
>> I do not use an Exchange server and wonder if
>> there is any reason for me to mess with the new
>> Exchange Web Services (EWS)?
>> 
>> I just POP mail from the ATT/Yahoo mail server.
>> 
> 
> 
> I don't see any reason to install it then,
> 
> Corentin
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From dianeross at mvps.org  Thu Aug 13 20:33:23 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 13 Aug 2009 17:33:23 -0700
Subject: Unsubscribe help was Re: [ANN] Outlook for Mac to Ship With Next
	Version
In-Reply-To: <BAY127-W7DB71EF1E9370958CF931BB050@phx.gbl>
Message-ID: <C6A9FEE3.220CB%dianeross@mvps.org>

On 8/13/09 4:38 PM, "J P" <jp_760 at hotmail.com> wrote:

> I know I am not supposed to write to you here, BUT after 3 attempts to
> UNSUBSCRIBE, I dont know what else to do,
> Are you able to get be off the subscribe list for this forum.

Done, My email is at the bottom of each message so anyone having troubles
can contact me personally.

-- 
Diane 



From dianeross at mvps.org  Thu Aug 13 20:39:17 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 13 Aug 2009 17:39:17 -0700
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9F35E.4A9A%rmkriss@att.net>
Message-ID: <C6AA0045.220CD%dianeross@mvps.org>

On 8/13/09 2:44 PM, "Richard Kriss" <rmkriss at att.net> wrote:

> Thanks for sharing the news.  Sounds good for Exchange users but it
> was not real clear what will happen to non exchange Entourage users.

It will be a new and improved Entourage with a new name. If you don't use
Exchange you'll still get all the good Entourage features, but if you are an
Exchange user you will see big improvements.

There are many Entourage users that don't use Exchange. I'm one of them.
Exchange support was excluded from the Office 2008 Home & Student version.
When Outlook for Mac is released you'll still have that choice.

Another benefit is when you do a Google search for help with email, you
won't find the HBO Entourage entries. :-)

I guess I'll be busy with updating the Entourage Help Page and Blog names
and URLs. I want a raise...wait! I don't get paid. Aarrgghh!

-- 
Diane 



From lists at cortig.net  Thu Aug 13 20:39:45 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 20:39:45 -0400
Subject: Entourage Exchange Web Services 
In-Reply-To: <C6AA18EF.4ACA%rmkriss@att.net>
References: <C6AA18EF.4ACA%rmkriss@att.net>
Message-ID: <3957242F-47BA-4E71-A81A-EBA385C10733@cortig.net>


On 13 ao?t 2009, at 20:24, Richard Kriss wrote:

> When users install EWS, does it install a new version
> number for Entourage?
>
> The most current as far as I can tell is
> Version 12.2.0 with Latest Installed Update:12.2.1


It?s 13.0.

Corentin


From lists at cortig.net  Thu Aug 13 20:40:49 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 13 Aug 2009 20:40:49 -0400
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6AA0045.220CD%dianeross@mvps.org>
References: <C6AA0045.220CD%dianeross@mvps.org>
Message-ID: <299A782B-C6FD-4664-849B-2B060C4237EA@cortig.net>


On 13 ao?t 2009, at 20:39, Diane Ross wrote:

>  I want a raise

I offer to double your salary!


> ...wait! I don't get paid. Aarrgghh!

My offer stands :->

Corentin

From dianeross at mvps.org  Thu Aug 13 20:40:49 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 13 Aug 2009 17:40:49 -0700
Subject: Entourage Exchange Web Services 
In-Reply-To: <C6AA18EF.4ACA%rmkriss@att.net>
Message-ID: <C6AA00A1.220CF%dianeross@mvps.org>

On 8/13/09 5:24 PM, "Richard Kriss" <rmkriss at att.net> wrote:

> When users install EWS, does it install a new version
> number for Entourage?

Yes, it's version 13.0.0. Bob Virzi sent me a screenshot for the blog entry.
Check out the Get Info for EWS.

Entourage 2008, Web Services Edition has launched (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2009/08/entourage_web_services.html>

-- 
Diane 




From dianeross at mvps.org  Thu Aug 13 20:45:23 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 13 Aug 2009 17:45:23 -0700
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <299A782B-C6FD-4664-849B-2B060C4237EA@cortig.net>
Message-ID: <C6AA01B3.220D7%dianeross@mvps.org>

On 8/13/09 5:40 PM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

>> ...wait! I don't get paid. Aarrgghh!
> 
> My offer stands :->

At least my taxes won't go up. :-)

-- 
Diane 



From jamesrob at sonic.net  Fri Aug 14 00:02:55 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Thu, 13 Aug 2009 21:02:55 -0700
Subject: [ANN] Outlook for Mac to Ship With Next Version
In-Reply-To: <C6A9CE8E.22084%dianeross@mvps.org>
Message-ID: <C6AA2FFF.1BBC4%jamesrob@sonic.net>

On 8/13/09 2:07 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> Microsoft Corp.'s Macintosh Business Unit
> (MacBU) today shared details about the next version of Microsoft Office for
> Mac, announcing that a new application, Outlook for Mac, will replace
> Entourage for Mac. MacBU is providing this early information to meet the
> planning needs of enterprise customers.

I guess I should take back everything I said yesterday. Of course, the proof
will be in the pudding :-)

Jim Robertson
-- 




From sarahgjohnson76 at gmail.com  Fri Aug 14 02:26:36 2009
From: sarahgjohnson76 at gmail.com (Sarah Gullette-Johnson)
Date: Fri, 14 Aug 2009 01:26:36 -0500
Subject: Rules & Category Help
Message-ID: <C6AA6DCC.1FC6%sarahgjohnson76@gmail.com>

I am having extreme difficulties w/Rules.  I had several rules set but
suddenly none of them are working.  All rules I have set are in relation to
moving emails into designated folders automatically.  Now every email I
receive comes into my general Inbox.  If I highlight an email from one of
the senders in question & click the ?apply rule? to that specific email it
will then move to the appropriate folder.  The ?apply all rules? does not
work at all.  Additionally, whenever I receive an email from anybody it
automatically assigns the email to the same category for every single email,
instead of the category it is supposed to be assigned to.  I have thoroughly
edited the address book and each contact is appropriately categorized yet
this is still happening.  Can any one offer some advice?  At this point my
inbox is so screwed up that I am losing emails because they are going into
the wrong folders!

Help please!!??!

Sarah G. 

From barry at barryw.net  Thu Aug 13 20:29:58 2009
From: barry at barryw.net (Barry Wainwright)
Date: Fri, 14 Aug 2009 01:29:58 +0100
Subject: Entourage Exchange Web Services
In-Reply-To: <C6AA18EF.4ACA%rmkriss@att.net>
References: <C6AA18EF.4ACA%rmkriss@att.net>
Message-ID: <B36CD9E7-7D3D-4EDA-BE41-D97334BA5760@barryw.net>

yes - entourage EWS is version 13.0
--  
Barry

On 14 Aug 2009, at 01:24, Richard Kriss wrote:

> When users install EWS, does it install a new version
> number for Entourage?
>
> The most current as far as I can tell is
> Version 12.2.0 with Latest Installed Update:12.2.1
>
>
> On Thursday8/13/09 1:04 PM, "Corentin Cras-M?neur"  
> <lists at cortig.net> wrote:
>
>>
>> On 13 Aug 2009, at 13:49, Richard Kriss wrote:
>>
>>> I do not use an Exchange server and wonder if
>>> there is any reason for me to mess with the new
>>> Exchange Web Services (EWS)?
>>>
>>> I just POP mail from the ATT/Yahoo mail server.
>>>
>>
>>
>> I don't see any reason to install it then,
>>
>> Corentin
>> --
>> YouTalk mailing list
>> List address: youtalk at entourage.mvps.org
>> List information: http://entourage.mvps.org/support_options/list.html
>> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
>> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe




From barry at barryw.net  Fri Aug 14 03:15:13 2009
From: barry at barryw.net (Barry Wainwright)
Date: Fri, 14 Aug 2009 08:15:13 +0100
Subject: Rules & Category Help
In-Reply-To: <C6AA6DCC.1FC6%sarahgjohnson76@gmail.com>
References: <C6AA6DCC.1FC6%sarahgjohnson76@gmail.com>
Message-ID: <68C5C5BD-A304-4A8A-ACFF-DF2C1F436B83@barryw.net>

check under the "Mailing List Manager" (under the 'Tools' menu) -  
there is likely to be a rule you have accidentally set up there  
directing all mail to the inbox.

-- 
Barry

On 14 Aug 2009, at 07:26, Sarah Gullette-Johnson wrote:

> I am having extreme difficulties w/Rules.  I had several rules set but
> suddenly none of them are working.  All rules I have set are in  
> relation to
> moving emails into designated folders automatically.  Now every  
> email I
> receive comes into my general Inbox.  If I highlight an email from  
> one of
> the senders in question & click the ?apply rule? to that specific  
> email it
> will then move to the appropriate folder.  The ?apply all rules?  
> does not
> work at all.  Additionally, whenever I receive an email from anybody  
> it
> automatically assigns the email to the same category for every  
> single email,
> instead of the category it is supposed to be assigned to.  I have  
> thoroughly
> edited the address book and each contact is appropriately  
> categorized yet
> this is still happening.  Can any one offer some advice?  At this  
> point my
> inbox is so screwed up that I am losing emails because they are  
> going into
> the wrong folders!
>
> Help please!!??!
>
> Sarah G.
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe




From dianeross at mvps.org  Fri Aug 14 17:40:47 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 14 Aug 2009 14:40:47 -0700
Subject: Rules & Category Help
In-Reply-To: <68C5C5BD-A304-4A8A-ACFF-DF2C1F436B83@barryw.net>
Message-ID: <C6AB27EF.2222B%dianeross@mvps.org>

On 8/14/09 12:15 AM, "Barry Wainwright" <barry at barryw.net> wrote:

> check under the "Mailing List Manager" (under the 'Tools' menu) -
> there is likely to be a rule you have accidentally set up there
> directing all mail to the inbox.

There are 3 different kind of rules in Entourage:

Mailing List Manager (MLM) <---runs first!
Junk Mail Filter 
Rules (custom rules you create)

They run in the order listed above. The custom rules also run in the order
they are listed. (top runs first)

-- 
Diane 




From dianeross at mvps.org  Fri Aug 14 19:23:34 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 14 Aug 2009 16:23:34 -0700
Subject: Webcore crashes
Message-ID: <C6AB4006.2226E%dianeross@mvps.org>

A user forwarded this to me off list. Maybe it will help others with the
webcore crashes.

> I have discovered something that I suggest all entourage 2008 users check if
> using entourage 2008 behind a proxy.
> 
> If you find you are using a pac file proxy configuration (Automatic proxy
> configuration) and you are finding entourage crashing please switch over to a
> manual proxy configuration.
> 
> I found since switching over entourage has not crashed once.
> 
> After discussion with our IT department outlook for windows does encounter
> similar issues on occasion, but I've been told other Mac apps have similar
> issues using proxy pac configuration.
> 
> If you find this change has solved your crashing issues please let me know so
> other users don't suffer from entourage crashing constantly.
> 
> 
> If possible please post this for the benefit of other users on your blog.
> 
> I?ve change my proxy settings as I?ve suggested and not a single crash has
> occurred since.
> 
> Thanks.
> 
> Jon.

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>  



From jimmattern at comcast.net  Sat Aug 15 20:30:23 2009
From: jimmattern at comcast.net (Jim Mattern)
Date: Sat, 15 Aug 2009 19:30:23 -0500
Subject: Entourage Exchange Web Services Question
In-Reply-To: <C6AA00A1.220CF%dianeross@mvps.org>
Message-ID: <C6ACBD4F.7A6B%jimmattern@comcast.net>

I have two folders in my Entourage account, one from my personal Comcast
account and one from my work which is an exchange server.  When I tried to
run the 13.0 Entourage update, it warned me that one of my accounts would
not work and would be disabled.  I assume that is the Comcast account.  Is
it possible to set up my Comcast account as an exchange server?  If so, I'd
like to have the instructions.  Thanks!

Jim Mattern



From dianeross at mvps.org  Sat Aug 15 21:54:07 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 15 Aug 2009 18:54:07 -0700
Subject: Entourage Exchange Web Services Question
In-Reply-To: <C6ACBD4F.7A6B%jimmattern@comcast.net>
Message-ID: <C6ACB4CF.22393%dianeross@mvps.org>

On 8/15/09 5:30 PM, "Jim Mattern" <jimmattern at comcast.net> wrote:

> Is
> it possible to set up my Comcast account as an exchange server?

No. Are you sure your Exchange account qualifies?

<http://tinyurl.com/qhw25h>

-- 
Diane 



From barry at barryw.net  Sun Aug 16 01:50:10 2009
From: barry at barryw.net (Barry Wainwright)
Date: Sun, 16 Aug 2009 06:50:10 +0100
Subject: Entourage Exchange Web Services Question
In-Reply-To: <C6ACBD4F.7A6B%jimmattern@comcast.net>
References: <C6ACBD4F.7A6B%jimmattern@comcast.net>
Message-ID: <28B5859B-96AD-4113-9ABF-1E16569E50CB@barryw.net>

this will almost certainly be because that exchange account is running  
on a Exchange 2003 server. This is not compatible with EWS and will  
not work. Any other type of account would work - POP. IMAP etc are all  
fine, just accounts on <E2007
-- 
Barry

On 16 Aug 2009, at 01:30, Jim Mattern wrote:

> I have two folders in my Entourage account, one from my personal  
> Comcast
> account and one from my work which is an exchange server.  When I  
> tried to
> run the 13.0 Entourage update, it warned me that one of my accounts  
> would
> not work and would be disabled.  I assume that is the Comcast  
> account.  Is
> it possible to set up my Comcast account as an exchange server?  If  
> so, I'd
> like to have the instructions.  Thanks!
>
> Jim Mattern
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe




From Max.Manshel at Verizon.net  Sun Aug 16 15:57:55 2009
From: Max.Manshel at Verizon.net (Max Manshel)
Date: Sun, 16 Aug 2009 15:57:55 -0400
Subject: Entourage Exchange Web Services Question
In-Reply-To: <C6ACBD4F.7A6B%jimmattern@comcast.net>
Message-ID: <C6ADDD03.32209%Max.Manshel@Verizon.net>

My Entourage is 12.2.1 version 12.2.0 where did you find 13 update?


On Sat/8/15/09 20:30 23, "Jim Mattern" <jimmattern at comcast.net> saith :

> I have two folders in my Entourage account, one from my personal Comcast
> account and one from my work which is an exchange server.  When I tried to
> run the 13.0 Entourage update,

-- 

Ambition is one of the more ungovernable passions of the human heart. The
love of power is insatiable and uncontrollable . . . There is danger from
all 
men. The only maxim of a free government ought to be to trust no man living
with power to endanger the public liberty.

  --  John Adams, "Notes for an Oration at Braintree" (1772)
 
Law Office of Max Manshel
34 Collamore Terrace
West Orange, N.J. 07052-3919
[973] 243-2121




From barry at barryw.net  Sun Aug 16 16:09:39 2009
From: barry at barryw.net (Barry Wainwright)
Date: Sun, 16 Aug 2009 21:09:39 +0100
Subject: Entourage Exchange Web Services Question
In-Reply-To: <C6ADDD03.32209%Max.Manshel@Verizon.net>
References: <C6ADDD03.32209%Max.Manshel@Verizon.net>
Message-ID: <024E57D7-53B3-4ECE-A400-40006ECDA93D@barryw.net>

The 13.0 update is the EWS version of Entourage - only of any use to  
you if you are connected to an Exchange 2007 server.

If you are, download it here:
http://www.microsoft.com/mac/downloads.mspx


-- 
Barry

On 16 Aug 2009, at 20:57, Max Manshel wrote:

> My Entourage is 12.2.1 version 12.2.0 where did you find 13 update?
>
>
> On Sat/8/15/09 20:30 23, "Jim Mattern" <jimmattern at comcast.net>  
> saith :
>
>> I have two folders in my Entourage account, one from my personal  
>> Comcast
>> account and one from my work which is an exchange server.  When I  
>> tried to
>> run the 13.0 Entourage update,
>
> -- 
>
> Ambition is one of the more ungovernable passions of the human  
> heart. The
> love of power is insatiable and uncontrollable . . . There is danger  
> from
> all
> men. The only maxim of a free government ought to be to trust no man  
> living
> with power to endanger the public liberty.
>
>  --  John Adams, "Notes for an Oration at Braintree" (1772)
>
> Law Office of Max Manshel
> 34 Collamore Terrace
> West Orange, N.J. 07052-3919
> [973] 243-2121
>
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe




From len at bizsysconsulting.com  Mon Aug 17 08:08:25 2009
From: len at bizsysconsulting.com (Len Levin)
Date: Mon, 17 Aug 2009 08:08:25 -0400
Subject: Emails with Bad Characters
Message-ID: <C6AEC079.5D29C%len@bizsysconsulting.com>

I have a customer that is using Entourage 2004 , MacOS 10.5.7, on a 24?
Intel iMac.

Some of her emails, with and without attachments from different senders
displays with the wrong character set.

The account type is Exchange connected to a Kerio Mail Server, v6.7.0.

I have rebuilt the database and completely removed and reinstalled Office
2004 with all updates.

The gotcha is the same emails, to a different user in the same company is
not having any problems with the emails.

Ideas.

Regards,


Len Levin
Business Systems Consulting
Wakefield, MA  01880
781-683-4040



From dianeross at mvps.org  Mon Aug 17 18:42:00 2009
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 17 Aug 2009 15:42:00 -0700
Subject: Emails with Bad Characters
In-Reply-To: <C6AEC079.5D29C%len@bizsysconsulting.com>
Message-ID: <C6AF2AC8.22618%dianeross@mvps.org>

On 8/17/09 5:08 AM, "Len Levin" <len at bizsysconsulting.com> wrote:

> The gotcha is the same emails, to a different user in the same company is
> not having any problems with the emails.

Testing in a new User will quickly tell you if the problem is system wide or
if it?s your User?s folder that contains the problem.

Drag a few test messages to the Shared folder.
Go to System Preferences --> Create a New User in Accounts. Switch to the
New User by logging out/in or use Fast User Switching.
Open Entourage..you don't need to enter account info...cancel out
Drag from Shared the test messages and open in Entourage.

If they work in the new User, this indicates the problem is in the User's
folder. Try this fix:

Quit Entourage. Delete these files in Users/[YourUserName]/Library/Caches.
Restart Entourage.

com.microsoft.browserfont.cache
tasmanbrowser.cache

If the above does not work, check for corrupt font caches. These can easily
be cleared from the system with Font Finagler. Download and run the
application. First click the "Inspect Font Cache Files" button, then the
"Clean Font Cache Files" button. You must then restart your Mac. Other
utilities that can clear your font caches are Cocktail, FontNuke and OnyX.

-- 
Diane 



From dianeross at mvps.org  Tue Aug 18 18:47:41 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 18 Aug 2009 15:47:41 -0700
Subject: Need info on EWS preferences for sent items
Message-ID: <C6B07D9D.227A6%dianeross@mvps.org>

A user asked the following on the Entourage newsgroup:

>> in my workflow I used an outbound email rule, which moved all messages I sent
>> over my Exchange account into my Exchange INBOX folder. After upgrading to
>> the new version of Entourage (V13.0.0), this rule does not work anymore. I
>> tried to re-create it, but just nothing happens after sending an email. It
>> just goes to the Sent Items folder and is not moved to the INBOX as before.
>> Is there a workaround for this situation? Is this a bug or just an error in
>> my installation? Can anyone confirm this behavior?

In the regular version of Entourage under Preferences --> Compose, there is
an option to ?  "Save copies of sent messages in the Sent items folder." Can
an EWS user verify if this option is the same as the default version?

Thanks!! 

-- 
Diane 



From barry at barryw.net  Wed Aug 19 03:00:01 2009
From: barry at barryw.net (Barry Wainwright)
Date: Wed, 19 Aug 2009 08:00:01 +0100
Subject: Need info on EWS preferences for sent items
In-Reply-To: <C6B07D9D.227A6%dianeross@mvps.org>
References: <C6B07D9D.227A6%dianeross@mvps.org>
Message-ID: <2AD4397F-56D5-4166-8468-492B6C2D9EB8@barryw.net>

Yes, it's there - in just the same place as before.


--  
Barry

On 18 Aug 2009, at 23:47, Diane Ross wrote:

> In the regular version of Entourage under Preferences --> Compose,  
> there is
> an option to ?  "Save copies of sent messages in the Sent items  
> folder." Can
> an EWS user verify if this option is the same as the default version?
>
> Thanks!!
>
> -- 
> Diane




From dianeross at mvps.org  Wed Aug 19 15:04:59 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 19 Aug 2009 12:04:59 -0700
Subject: Need info on EWS preferences for sent items
In-Reply-To: <2AD4397F-56D5-4166-8468-492B6C2D9EB8@barryw.net>
Message-ID: <C6B19AEB.228AA%dianeross@mvps.org>

Thanks Barry! 

On 8/19/09 12:00 AM, "Barry Wainwright" <barry at barryw.net> wrote:

> Yes, it's there - in just the same place as before.






From helenavoss1 at dodo.com.au  Fri Aug 21 19:29:01 2009
From: helenavoss1 at dodo.com.au (helena voss)
Date: Sat, 22 Aug 2009 09:29:01 +1000
Subject: Changing Entourage from dial up to 
Message-ID: <EB5E4F6C-A610-4396-97D9-AD742533F653@dodo.com.au>


helena voss
helenavoss1 at dodo.com.au




From helenavoss1 at dodo.com.au  Fri Aug 21 19:35:37 2009
From: helenavoss1 at dodo.com.au (helena voss)
Date: Sat, 22 Aug 2009 09:35:37 +1000
Subject: Problems with Changing Entourage on Mac OSX 10.4.6 from dial up to
	mobile wireless broadband
Message-ID: <7F088747-8D7C-42D5-AD23-395827EF337B@dodo.com.au>

Hello there. I have just yesterday installed a wireless broadband  
modem supplied by Dodo for my Mac OSX 10.4.6 computer which I  
purchased 5 years ago. Previously I had only a dial up internet  
service as I live in an area that does not yet have broad band access  
I cannot get it to deliver my mail via Entourage and am only able to  
access my emails via the dodo site and Safari. The technical support  
people at dodo have tried to help but so far nothing has worked and  
send and receive on Entourage just does not deliver telling me my  
conection has failed. Can anyone tell me what I need to do to enable  
me to get my emails via Entourage with the woreless broadband  
connection.
Thank You,
helena voss
helenavoss1 at dodo.com.au



helena voss
helenavoss1 at dodo.com.au




From helenavoss1 at dodo.com.au  Fri Aug 21 19:43:17 2009
From: helenavoss1 at dodo.com.au (Helenavoss1)
Date: Sat, 22 Aug 2009 9:43:17 +1000
Subject: Changing from dial up to Broadband and getting mail through Entourage
Message-ID: <20090822094317.21003.4A8F2A9B2EDD5-4A8F@webmail.dodo.com.au>

Hello there. I have just yesterday installed a wireless broadband modem
supplied by Dodo for my Mac OSX 10.4.6 computer which I purchased 5 years
ago. Previously I had only a dial up internet service as I live in an area
that does not yet have broad band access I cannot get it to deliver my mail
via Entourage and am only able to access my emails via the dodo site and
Safari. The technical support people at dodo have tried to help but so far
nothing has worked and send and receive on Entourage just does not deliver
telling me my conection has failed. Can anyone tell me what I need to do to
enable me to get my emails via Entourage with the woreless broadband
connection.
Thank You,
helena voss
helenavoss1 at dodo.com.au




--
Helena

________________________________________________

This message was sent
using Dodo Webmail - www.dodo.com.au


From roger at rogercohen.com  Fri Aug 21 19:55:23 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Fri, 21 Aug 2009 19:55:23 -0400
Subject: Entourage 2004 holiday file
In-Reply-To: <C69DCBEC.213BE%dianeross@mvps.org>
Message-ID: <C6B4AC2B.69B1C%roger@rogercohen.com>

Diane Ross <dianeross at mvps.org> wrote on 8/4/09 2:28 PM:

>> In  Entourage 2004 and Mac OS 10.4.11, I do see the Entourage calendar
>> holiday in iCal's Entourage calendar.  When sync goes screwy, I may see
>> duplicate holidays, triplicate holiday, etc.  Some are generated from
>> Entourage, and others from iCal.
> 
> How are you dealing with the duplicates?


Sorry for my delayed reply.

When I got the duplicates, I went through them and removed them by hand.
What a terrible chore!  This happened several times, requiring the manual
cleanup each time. 

Then I learned... I back up my iCal database every time before I do an sync.
If I get the warning message ("there are [x] conflicts") there is no choice
but to let the sync continue.  After the faulty sync finishes, I then
restore iCal from the backup, which restores the Entourage calendar inside
Entourage.

What a pain.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From roger at rogercohen.com  Fri Aug 21 20:29:38 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Fri, 21 Aug 2009 20:29:38 -0400
Subject: Changing from dial up to Broadband and getting mail through
	Entourage
In-Reply-To: <20090822094317.21003.4A8F2A9B2EDD5-4A8F@webmail.dodo.com.au>
Message-ID: <C6B4B432.69B20%roger@rogercohen.com>

Helenavoss1 <helenavoss1 at dodo.com.au> wrote on 8/21/09 7:43 PM:

> Hello there. I have just yesterday installed a wireless broadband modem
> supplied by Dodo for my Mac OSX 10.4.6 computer which I purchased 5 years
> ago. Previously I had only a dial up internet service as I live in an area
> that does not yet have broad band access I cannot get it to deliver my mail
> via Entourage and am only able to access my emails via the dodo site and
> Safari. The technical support people at dodo have tried to help but so far
> nothing has worked and send and receive on Entourage just does not deliver
> telling me my conection has failed. Can anyone tell me what I need to do to
> enable me to get my emails via Entourage with the woreless broadband
> connection.

1)  Check your passwords.  Renter the passwords from a known good password.

2)  Ask your broadband supplier on what port they permit mail transmission.
They may be blocking you.  When you get the approved port number, change the
setting:


Tools -> Accounts -> Your Account Name -> SMTP Server -> Override Port
[number]


If they don't give you a number, try changing that port number to 587.  That
might work.



By the way, something is way screwy in your configuration.  Your "Reply To"
address doesn't make any sense:


"Helenavoss1 , YouTalk mailing list for discussion of Microsoft Entourage"
<helenavoss1 at dodo.com.auyoutalk@entourage.mvps.org>


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From helenavoss1 at dodo.com.au  Fri Aug 21 20:40:04 2009
From: helenavoss1 at dodo.com.au (helena voss)
Date: Sat, 22 Aug 2009 10:40:04 +1000
Subject: Fwd: Problems with Changing Entourage on Mac OSX 10.4.6 from dial up
	to mobile wireless broadband
References: <7F088747-8D7C-42D5-AD23-395827EF337B@dodo.com.au>
Message-ID: <AEA4C784-89FE-4EF0-A617-4D2855DB403E@dodo.com.au>



Begin forwarded message:

> From: helena voss <helenavoss1 at dodo.com.au>
> Date: 22, August 2009  9:35:37 AM GMT+10:00
> To: YouTalk at entourage.mvps.org
> Subject: Problems with Changing Entourage on Mac OSX 10.4.6 from  
> dial up to mobile wireless broadband
>
> Hello there. I have just yesterday installed a wireless broadband  
> modem supplied by Dodo for my Mac OSX 10.4.6 computer which I  
> purchased 5 years ago. Previously I had only a dial up internet  
> service as I live in an area that does not yet have broad band  
> access I cannot get it to deliver my mail via Entourage and am only  
> able to access my emails via the dodo site and Safari. The  
> technical support people at dodo have tried to help but so far  
> nothing has worked and send and receive on Entourage just does not  
> deliver telling me my conection has failed. Can anyone tell me what  
> I need to do to enable me to get my emails via Entourage with the  
> woreless broadband connection.
> Thank You,
> helena voss
> helenavoss1 at dodo.com.au
>
>
>
> helena voss
> helenavoss1 at dodo.com.au
>
>
>

helena voss
helenavoss1 at dodo.com.au




From lists at cortig.net  Fri Aug 21 21:10:50 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Fri, 21 Aug 2009 21:10:50 -0400
Subject: Entourage 2004 holiday file
In-Reply-To: <C6B4AC2B.69B1C%roger@rogercohen.com>
References: <C6B4AC2B.69B1C%roger@rogercohen.com>
Message-ID: <7084EECF-1DCD-4927-AD00-4F1533189DC6@cortig.net>


On 21 ao?t 2009, at 19:55, Roger S. Cohen wrote:

> Then I learned... I back up my iCal database every time before I do  
> an sync.


I decided to get Spanning Tools for Mac. It's shareware and does a  
fairly good job at detecting duplciates and clearing the issues,

Corentin

From mecklists at comcast.net  Fri Aug 21 23:05:00 2009
From: mecklists at comcast.net (William Smith)
Date: Fri, 21 Aug 2009 22:05:00 -0500
Subject: Problems with Changing Entourage on Mac OSX 10.4.6 from dial up
	to mobile wireless broadband
In-Reply-To: <7F088747-8D7C-42D5-AD23-395827EF337B@dodo.com.au>
Message-ID: <C6B4CA8C.2C18E%mecklists@comcast.net>

> From: helena voss <helenavoss1 at dodo.com.au>
> Date: Sat, 22 Aug 2009 09:35:37 +1000
> 
> Hello there. I have just yesterday installed a wireless broadband
> modem supplied by Dodo for my Mac OSX 10.4.6 computer which I
> purchased 5 years ago. Previously I had only a dial up internet
> service as I live in an area that does not yet have broad band access
> I cannot get it to deliver my mail via Entourage and am only able to
> access my emails via the dodo site and Safari. The technical support
> people at dodo have tried to help but so far nothing has worked and
> send and receive on Entourage just does not deliver telling me my
> conection has failed. Can anyone tell me what I need to do to enable
> me to get my emails via Entourage with the woreless broadband
> connection.

Hi Helena!

Do your settings in Entourage match those recommended by dodo.com.au as
shown here <http://www.dodo.com.au/members/support/emailSettings.aspx>? For
both your incoming mail server and outgoing mail server, you should have all
the "advanced options" unchecked.

You'll find your settings in Tools --> Accounts --> <your dodo.com.au
account>. You'll find the "advanced options" by clicking the buttons beneath
the server information in your settings.

Are you able to set up a completely different account such as a free Hotmail
account 
<http://blog.entourage.mvps.org/2009/02/setup_windows_live_hotmail_in_entour
age.html>? This will give us an idea of whether or not the problem is with
dodo.com.au or your computer.

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From helenavoss1 at dodo.com.au  Fri Aug 21 23:28:32 2009
From: helenavoss1 at dodo.com.au (Helenavoss1)
Date: Sat, 22 Aug 2009 13:28:32 +1000
Subject: Problems with Changing Entourage on Mac OSX 10.4.6 from dial up
	to mobile wireless broadband
Message-ID: <20090822132832.18063.4A8F609BF2202-4A8F@webmail.dodo.com.au>

Thank you so much for your reply. Have tried all your suggestions except the
new hotmail a/c  but still can't get Entourage send/receive to work. Do I
need to change anything on my netwoork set up???
--
Helena


--------- Original Message --------
From: YouTalk mailing list for discussion of Microsoft Entourage
<youtalk at entourage.mvps.org>
To: Entourage Help Page mailing list <youtalk at entourage.mvps.org>
Subject: Re: Problems with Changing Entourage on Mac OSX 10.4.6 from dial up
to mobile wireless broadband
Date: 22/08/2009 14:05

>
> &gt; From: helena voss &lt;helenavoss1 at dodo.com.au&gt;
> &gt; Date: Sat, 22 Aug 2009 09:35:37 +1000
> &gt;
> &gt; Hello there. I have just yesterday installed a wireless broadband
> &gt; modem supplied by Dodo for my Mac OSX 10.4.6 computer which I
> &gt; purchased 5 years ago. Previously I had only a dial up internet
> &gt; service as I live in an area that does not yet have broad band access
> &gt; I cannot get it to deliver my mail via Entourage and am only able to
> &gt; access my emails via the dodo site and Safari. The technical support
> &gt; people at dodo have tried to help but so far nothing has worked and
> &gt; send and receive on Entourage just does not deliver telling me my
> &gt; conection has failed. Can anyone tell me what I need to do to enable
> &gt; me to get my emails via Entourage with the woreless broadband
> &gt; connection.
>
> Hi Helena!
>
> Do your settings in Entourage match those recommended by dodo.com.au as
> shown here
&lt;http://www.dodo.com.au/members/support/emailSettings.aspx&gt;? For
> both your incoming mail server and outgoing mail server, you should have
all
> the &quot;advanced options&quot; unchecked.
>
> You'll find your settings in Tools --&gt; Accounts --&gt; &lt;your
dodo.com.au
> account&gt;. You'll find the &quot;advanced options&quot; by clicking the
buttons beneath
> the server information in your settings.
>
> Are you able to set up a completely different account such as a free
Hotmail
> account
>
&lt;http://blog.entourage.mvps.org/2009/02/setup_windows_live_hotmail_in_entour
> age.html&gt;? This will give us an idea of whether or not the problem is
with
> dodo.com.au or your computer.
>
> --
>
> bill
>
> Entourage Help Page &lt;http://entourage.mvps.org/&gt;
> Entourage Help Blog &lt;http://blog.entourage.mvps.org/&gt;
> YouTalk &lt;http://nine.pairlist.net/mailman/listinfo/youtalk&gt;
> Twitter: follow &lt;http://twitter.com/meck&gt;
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe:
mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe
>
>
>
>
> 

________________________________________________

This message was sent
using Dodo Webmail - www.dodo.com.au


From roger at rogercohen.com  Sat Aug 22 09:09:03 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Sat, 22 Aug 2009 09:09:03 -0400
Subject: Changing from dial up to Broadband and getting mail through
	Entourage
In-Reply-To: <20090822133634.21337.4A8F609BF2202-4A8F@webmail.dodo.com.au>
Message-ID: <C6B5662F.69B94%roger@rogercohen.com>

Helenavoss1 <helenavoss1 at dodo.com.au> wrote on 8/21/09 11:36 PM:

> Hello again and again thanks a million for trying to help. I have checked my
> Accounts and I only have the first three boxes in my advanced options. I
> have the 2004 Entourage setup so maybe that is the problem. Can I download
> an update for Entourage. I will continue to experiment with your suggestions
> and hopefully will finally solve the problem. Am very frustrated at
> present!! but not ready to give up.


Helena,

I am also running Entourage 2004.

Yes, there are updates to Entourage 2004.  You go to the menu

Help -> Check for Updates.

It's good to do that, but I don't think that an update is the problem.  (Try
it, of course.)

By the way, I asked earlier if your Apple Mail.app will work with the same
settings you have been using in Entourage.  Does Mail.app work?  It it is
not working, we can guess that you have a problem with your Account
settings, not necessarily with Entourage.  Make sure you have your Account
settings absolutely correct.  The settings are likely to be different
between your dialup settings and your cable modem settings.  The mostly
likely difference is "Override default SMTP port".

I forgot to ask also, when you changed from Dialup service to cable modem,
did you change your mail ID, your account ID, your password, or the servers?
Make absolutely sure.  If you have a wrong entry there, you will not be able
to connect.

If Apple Mail.app works, and if you are sure that you have the correct
settings in Entourage Account, then...


Why don't you try a new Identity in Entourage.  It will open with none of
your existing settings.


First, make sure you know exactly what your ISP settings should be.  I
really think that you are missing something.  However, it is also suspect
that the change you make in your existing Entourage Account "won't stick."

When you are sure that you have your ISP settings correctly, write them down
exactly. Call them and ask them, one by one, what setting you need.  "Do I
need 'SMTP service requires secure connection'?  'Do I need "Override
default SMTP port'?"  Etc., one by one.


When you have those settings written down for sure, make a new user Identity
in Entourage.

Entourage menu -> Switch Identity -> Yes -> Are you sure?
  -> Yes -> Create New Identity ->
    [use a name like "Test Identity 1"] -> OK

When it opens you will see a Setup screen.  Don't import anything. Use Setup
to configure your new Account.  Or...

Go to Tools -> Accounts, and set up a new Account for your ISP.

See what happens then.  If it works, then it seems that you have something
wrong in the Main Identity.

If it does not work, and you are absolutely sure that you have the settings
configured properly, then you will probably need to archive the mail from
your main Identity, uninstall Entourage 2004, and make a fresh installation
from your installer CDs.

You may also want to post this to the Entourage mailing list.  I'll make a
copy of this message to the list.

Best/Roger+  




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen
President
Cohen International
3 Main Street, Suite 602
Nyack, NY  10960  USA

roger at rogercohen.com
http://www.rogercohen.com

Voice: +1 (845) 358-8936
Fax: +1 (845) 358-8937




From roger at rogercohen.com  Sat Aug 22 09:14:28 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Sat, 22 Aug 2009 09:14:28 -0400
Subject: FW: Problems with Changing Entourage on Mac OSX 10.4.6 from dial up to
	mobile wireless broadband
In-Reply-To: <C6B4CA8C.2C18E%mecklists@comcast.net>
Message-ID: <C6B56774.69B98%roger@rogercohen.com>

William Smith wrote:

Do your settings in Entourage match those recommended by dodo.com.au as
shown here 

<http://www.dodo.com.au/members/support/emailSettings.aspx>

? For
both your incoming mail server and outgoing mail server, you should have all
the "advanced options" unchecked.

You'll find your settings in Tools --> Accounts --> <your dodo.com.au
account>. You'll find the "advanced options" by clicking the buttons beneath
the server information in your settings.

Those settings are reproduced below.  Make sure you check on the "Incoming
Mail Server" settings.  The port number must be changed to "110".  The
"Outgoing Mail Server" settings stay at "25".


>>>>  
 
Email Settings


We have included the main Dodo Email Settings below for those who wish to
setup their own Email account, or for those who have lost a setting for
their Email account.

Please be careful when setting up your own Email account manually as it may
not work if the below settings are not used correctly.
 

Email Address: <yourdodousername>@dodo.com.au

 Username: <yourdodousername>
 Password: <yourdodopassword>

 Incoming Mail (POP3) Server: pop.dodo.com.au
 Incoming Mail (POP3) Server Port Number: 110

 Outgoing Mail (SMTP) Server: smtp.dodo.com.au
 Outgoing Mail (SMTP) Server Port Number: 25
 
Newsgroup Server: netnews.dodo.com.au

Dodo Webmail Service: https://webmail.dodo.com.au

If you are still experiencing problems,
 please contact our Technical Support Team on 1300 36 36 05.
> 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937





From roger at rogercohen.com  Sat Aug 22 09:17:15 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Sat, 22 Aug 2009 09:17:15 -0400
Subject: FW: Changing from dial up to Broadband and getting mail through
	Entourage
In-Reply-To: <C6B5662F.69B94%roger@rogercohen.com>
Message-ID: <C6B5681B.69B99%roger@rogercohen.com>

When you try to connect in Entourage, and Entourage fails, what error
message do you receiver?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Sat Aug 22 17:44:17 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 22 Aug 2009 14:44:17 -0700
Subject: Changing from dial up to Broadband and getting mail through
	Entourage
In-Reply-To: <C6B5662F.69B94%roger@rogercohen.com>
Message-ID: <C6B5B4C1.22E1E%dianeross@mvps.org>

On 8/22/09 6:09 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> You may also want to post this to the Entourage mailing list.  I'll make a
> copy of this message to the list.

The Entourage talk list has been out of commission for months now. Looks
like Jud got too busy to maintain the servers.

-- 
Diane 



From roger at rogercohen.com  Sat Aug 22 17:54:29 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Sat, 22 Aug 2009 17:54:29 -0400
Subject: Changing from dial up to Broadband and getting mail through
	Entourage
In-Reply-To: <C6B5B4C1.22E1E%dianeross@mvps.org>
Message-ID: <C6B5E155.69C9E%roger@rogercohen.com>

Diane Ross <dianeross at mvps.org> wrote on 8/22/09 5:44 PM:

> On 8/22/09 6:09 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:
> 
>> You may also want to post this to the Entourage mailing list.  I'll make a
>> copy of this message to the list.
> 
> The Entourage talk list has been out of commission for months now. Looks
> like Jud got too busy to maintain the servers.

As a faithful reader of this list, and of Diane's posts, iKnow that the old
Entourage List spit the bit.

iDidn't mean the "Entourage List" Entourage list.  iMeant this list.  iGuess
this is the YouTalk Entourage List.  Listlore names are about as confusing
as Apple's iLife names.

What I meant by my suggestion was that the original writer, who was
corresponding directly with me, might want to post the query to this list.

Thanks/Roger+


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Sat Aug 22 18:00:38 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 22 Aug 2009 15:00:38 -0700
Subject: Changing from dial up to Broadband and getting mail through
	Entourage
In-Reply-To: <20090822094317.21003.4A8F2A9B2EDD5-4A8F@webmail.dodo.com.au>
Message-ID: <C6B5B896.22E22%dianeross@mvps.org>

On 8/21/09 4:43 PM, "Helenavoss1" <helenavoss1 at dodo.com.au> wrote:

> Can anyone tell me what I need to do to
> enable me to get my emails via Entourage with the woreless broadband
> connection.

I found the info you need on their site:

Your Dodo email address is the username you selected
during signup followed by @dodo.com.au

Email Address: <yourdodousername>@dodo.com.au

Username: <yourdodousername>
Password: <yourdodopassword>

Incoming Mail (POP3) Server: pop.dodo.com.au
Incoming Mail (POP3) Server Port Number: 110 <--this is already the default

Outgoing Mail (SMTP) Server: smtp.dodo.com.au
Outgoing Mail (SMTP) Server Port Number: 25 <--this is already the default

Note: if this doesn't work their web instructions aren't updated for the
latest security settings.

Newsgroup Server: netnews.dodo.com.au

To view your mail online....

Dodo Webmail Service: https://webmail.dodo.com.au

I sent you a screenshot off list showing your account setup.

-- 
Diane 



From dianeross at mvps.org  Sun Aug 23 16:23:28 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 23 Aug 2009 13:23:28 -0700
Subject: Changing from dial up to Broadband and getting mail through
	Entourage
In-Reply-To: <C6B5E155.69C9E%roger@rogercohen.com>
Message-ID: <C6B6F350.22F4D%dianeross@mvps.org>

On 8/22/09 2:54 PM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> iDidn't mean the "Entourage List" Entourage list.  iMeant this list.  iGuess
> this is the YouTalk Entourage List.  Listlore names are about as confusing
> as Apple's iLife names.
> 
> What I meant by my suggestion was that the original writer, who was
> corresponding directly with me, might want to post the query to this list.

No worries!

We had a hard time coming up with a name. Now that Entourage will get a name
change it has worked out to our advantage not to have Entourage as part of
the list name.

Can you imagine how confusing it's going to be giving instructions after
Outlook for Mac is released? It's been bad enough that they changed menus,
shortcuts and names like Notifications are now Reminders.

I should do a poll on what users think about the new name change and what
the new features will mean.

-- 
Diane  



From jstaad at ix.netcom.com  Sun Aug 23 16:59:25 2009
From: jstaad at ix.netcom.com (Joel Staadecker)
Date: Sun, 23 Aug 2009 21:59:25 +0100
Subject: Sync problem: Entourage and iPhone calendar - multiple entries in
	Entourage calendar
Message-ID: <C6B76C3D.8757%jstaad@ix.netcom.com>

MacBook Pro, 2.6 GHZ, Intel Core 2 Duo, Memory 4GB, Mac OS X 10.5.7,
Entourage 2008 12.2.1, POP
iPhone Model MB212B (first version in the UK, not the 3g version), Version
3.0 (7A341)

I use Entourage and don?t use iCal, but I was advised that the only way to
sync iPhone to Entourage was to sync Entourage to iCal. This worked fine for
6 ? 8 months (March 2008 until about April 2009?). Then when I sync?d my
iPhone it began repeating every calendar entry in Entourage in the past (not
the future). I then have to go through a painful process of deleting 4-6
entries of every single event in past months in my Entourage calendar every
few times I sync my iPhone. This is horrible.

Could anyone help with this?

Joel

From roger at rogercohen.com  Sun Aug 23 17:34:42 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Sun, 23 Aug 2009 17:34:42 -0400
Subject: Sync problem: Entourage and iPhone calendar - multiple entries in
	Entourage calendar
In-Reply-To: <C6B76C3D.8757%jstaad@ix.netcom.com>
Message-ID: <C6B72E32.69ED6%roger@rogercohen.com>

I am running OS 10.4.11 and Entourage 2004, with an iPhone 3G and a MacBook
Pro 2.33 GHz.  So my equipment, OS and software is a bit different from
yours, but...

...I have had the same problem as do you.

I have not found anything to prevent this problem.  The problem seems to
occur at random.  Or, at the very least, I can't figure out what triggers
the massive changes.  After all, I have synced the two devices hundreds of
times before, so there shouldn't be any difference in events other than a
new event.  

The measures I have taken are:

1) Backup my iCal database every time before I do a sync.
File -> Backup Database
(Your menu name may be a bit different in your version of iCal.)



2) Make sure that iSync is set to "Show Data Change Alert when [any] [more
than 5%] of the data on this computer will be changed."

That may give you the option to stop the sync.  It will certainly give you
enough time to wait (don't say OK to the proposed changes), go into iCal,
and do the backup immediately.  You can backup iCal while that "Change Data"
alert is open.

Then, if the sync screws up your data, you can go back to iCal and "Restore
from Backup" or "Revert to Database Backup" (the menu name varies according
to the version of iCal).




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From roger at rogercohen.com  Sun Aug 23 17:36:31 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Sun, 23 Aug 2009 17:36:31 -0400
Subject: Changing from dial up to Broadband and getting mail through
	Entourage
In-Reply-To: <C6B6F350.22F4D%dianeross@mvps.org>
Message-ID: <C6B72E9F.69ED8%roger@rogercohen.com>

Diane Ross <dianeross at mvps.org> wrote on 8/23/09 4:23 PM:

> Can you imagine how confusing it's going to be giving instructions after
> Outlook for Mac is released? It's been bad enough that they changed menus,
> shortcuts and names like Notifications are now Reminders.


Yes, remind us to notify you.  Or notify us to remind you.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Sun Aug 23 18:21:05 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 23 Aug 2009 15:21:05 -0700
Subject: Sync problem: Entourage and iPhone calendar - multiple entries in
	Entourage calendar
In-Reply-To: <C6B76C3D.8757%jstaad@ix.netcom.com>
Message-ID: <C6B70EE1.22F89%dianeross@mvps.org>

On 8/23/09 1:59 PM, "Joel Staadecker" <jstaad at ix.netcom.com> wrote:

> 
> I use Entourage and don?t use iCal, but I was advised that the only way to
> sync iPhone to Entourage was to sync Entourage to iCal. This worked fine for
> 6 ? 8 months (March 2008 until about April 2009?). Then when I sync?d my
> iPhone it began repeating every calendar entry in Entourage in the past (not
> the future). I then have to go through a painful process of deleting 4-6
> entries of every single event in past months in my Entourage calendar every
> few times I sync my iPhone. This is horrible.

Let's address the dupes first. Download one of the remove duplicate scripts
available.

<http://www.entourage.mvps.org/faq_topic/duplicates.html>

Next, set a category to every event even if it's a generic category like
"current". All dupes will have the category "none" assigned so you can sort
by category "none" an delete those.

Next, some users have found that only checking one items at a time to sync
in Entourage preferences have helped. Since addresses don't change as often
as events, leave it unchecked, then toggle the events off while you sync to
your Address Book. Uncheck Address Book then check events to sync.

Let us know if this helps.

(glad to see your subscriptions problems are now resolved)

-- 
Diane 



From roger at rogercohen.com  Tue Aug 25 09:28:18 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Tue, 25 Aug 2009 09:28:18 -0400
Subject: Address Book Duplicates
In-Reply-To: <C5AE12D7.37A78%dianeross@mvps.org>
Message-ID: <C6B95F32.6A2DE%roger@rogercohen.com>

Apple's Address Book.app tells me that I have two duplicate entries, but
does not identify which they are.

I synch my Entourage address book with Address Book.app.

I ran in Entourage the script Categorize_Duplicate_Contacts, but it does not
report any duplicates.

Is there any other way to identify which are the duplicate contacts?

I am running OS 10.4.11 with Entourage 2004.

Thanks/Roger/







Diane Ross <dianeross at mvps.org> wrote on 2/3/09 6:27 PM:

> Roger S. Cohen wrote:
> 
>> I have not found a utility or script that will simply identify the
>> duplicates. I saw some scripts that will merge the duplicates in Entourage,
>> but I don't want to merge them. I want to identify them, and then I will
>> manually deal with them.
> 
> Categorize Duplicate Contacts Author: Allen Watson.
> <http://www.scriptbuilders.net/>
> Locates duplicate contacts in the Entourage Address Book and marks them by
> assigning them to a category of "Duplicate". The user can then use Address
> Book filtering (the box at the upper right of Address Book) to isolate all
> contacts in Duplicate category and process them as desired (Merge Two
> Contacts or Merge Contacts scripts recommended).
> 
> Duplicates: Removing or Creating has a couple of other script for contacts
> you might want to check out too.
> 
>  <http://www.entourage.mvps.org/faq_topic/duplicates.html>



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From gvon.1 at cox.net  Tue Aug 25 10:06:16 2009
From: gvon.1 at cox.net (George)
Date: Tue, 25 Aug 2009 07:06:16 -0700
Subject: Categories
Message-ID: <C6B93DE8.639F%gvon.1@cox.net>

When I click on categories in the menu bar I get a list of categories. Each
category has a check box in front of the category. What is the purpose of
the check box?
Office 2004 & 2008
George



From rmkriss at att.net  Tue Aug 25 11:51:53 2009
From: rmkriss at att.net (Richard Kriss)
Date: Tue, 25 Aug 2009 10:51:53 -0500
Subject: Categories
In-Reply-To: <C6B93DE8.639F%gvon.1@cox.net>
Message-ID: <C6B972C9.4FBF%rmkriss@att.net>

George,

I never noticed the Categories in the menu bar because I have
never used them.  Mine are all unchecked and I just did a right
click and removed the item from the menu bar.

Try unchecking yours and see if that helps.  You may have to
restart to have the unchecking take effect.

Dick


On Tuesday8/25/09 9:06 AM, "George" <gvon.1 at cox.net> wrote:

> When I click on categories in the menu bar I get a list of categories. Each
> category has a check box in front of the category. What is the purpose of
> the check box?
> Office 2004 & 2008
> George
> 



From gvon.1 at cox.net  Tue Aug 25 12:07:01 2009
From: gvon.1 at cox.net (George)
Date: Tue, 25 Aug 2009 09:07:01 -0700
Subject: Categories
In-Reply-To: <C6B972C9.4FBF%rmkriss@att.net>
Message-ID: <C6B95A35.19C6B%gvon.1@cox.net>

On 8/25/09 8:51 AM, "Richard Kriss"  wrote:

> I never noticed the Categories in the menu bar because I have
> never used them.  Mine are all unchecked and I just did a right
> click and removed the item from the menu bar.
> 
> Try unchecking yours and see if that helps.  You may have to
> restart to have the unchecking take effect.
> 
> Dick
> 
> 
> On Tuesday8/25/09 9:06 AM, "George" <gvon.1 at cox.net> wrote:
> 
>> When I click on categories in the menu bar I get a list of categories. Each
>> category has a check box in front of the category. What is the purpose of
>> the check box?
>> Office 2004 & 2008
>> George

I don't have a problem with Categories. I use Categories to color email
according to source. I am curious about the purpose of the check box in
front of each category.
With Office 2008 you can drag Categories off the menu bar and it will go
poof - and you can get it back via customizing tool bar. I don't know how
you get it back with Office 2004.
George



From ElvisCruz at mac.com  Tue Aug 25 12:18:07 2009
From: ElvisCruz at mac.com (Elvis Cruz)
Date: Tue, 25 Aug 2009 12:18:07 -0400
Subject: Categories
In-Reply-To: <C6B95A35.19C6B%gvon.1@cox.net>
Message-ID: <C6B986FF.3FC61%ElvisCruz@mac.com>

Categories are a wonderful thing.

Just highlight a contact, then click on that category button, then check the
category you want, then click OK.

Best of all, you can create your own categories, and color code them.  Work,
family, friends, business, whatever.

Fear not categories; they are a great organizational timesaver.

Later

> From: George <gvon.1 at cox.net>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Tue, 25 Aug 2009 09:07:01 -0700
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Conversation: Categories
> Subject: Re: Categories
> 
> On 8/25/09 8:51 AM, "Richard Kriss"  wrote:
> 
>> I never noticed the Categories in the menu bar because I have
>> never used them.  Mine are all unchecked and I just did a right
>> click and removed the item from the menu bar.
>> 
>> Try unchecking yours and see if that helps.  You may have to
>> restart to have the unchecking take effect.
>> 
>> Dick
>> 
>> 
>> On Tuesday8/25/09 9:06 AM, "George" <gvon.1 at cox.net> wrote:
>> 
>>> When I click on categories in the menu bar I get a list of categories. Each
>>> category has a check box in front of the category. What is the purpose of
>>> the check box?
>>> Office 2004 & 2008
>>> George
> 
> I don't have a problem with Categories. I use Categories to color email
> according to source. I am curious about the purpose of the check box in
> front of each category.
> With Office 2008 you can drag Categories off the menu bar and it will go
> poof - and you can get it back via customizing tool bar. I don't know how
> you get it back with Office 2004.
> George
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From Sam.Frankiel at theantfarm.net  Tue Aug 25 12:33:29 2009
From: Sam.Frankiel at theantfarm.net (Sam Frankiel)
Date: Tue, 25 Aug 2009 09:33:29 -0700
Subject: Categories
In-Reply-To: <C6B986FF.3FC61%ElvisCruz@mac.com>
References: <C6B95A35.19C6B%gvon.1@cox.net> <C6B986FF.3FC61%ElvisCruz@mac.com>
Message-ID: <7E424396630E1B40AD2BEF9E95048B09A02CC97A@TAF-EXCH01.THEANTFARM.NET>

If only they could sync with Exchange :(

Sam Frankiel
The Ant Farm
110 S. Fairfax Suite 200
323 850 0700

-----Original Message-----
From: youtalk-bounces at entourage.mvps.org [mailto:youtalk-bounces at entourage.mvps.org] On Behalf Of Elvis Cruz
Sent: Tuesday, August 25, 2009 9:18 AM
To: YouTalk mailing list for discussion of Microsoft Entourage
Subject: Re: Categories

Categories are a wonderful thing.

Just highlight a contact, then click on that category button, then check the
category you want, then click OK.

Best of all, you can create your own categories, and color code them.  Work,
family, friends, business, whatever.

Fear not categories; they are a great organizational timesaver.

Later

> From: George <gvon.1 at cox.net>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Tue, 25 Aug 2009 09:07:01 -0700
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Conversation: Categories
> Subject: Re: Categories
> 
> On 8/25/09 8:51 AM, "Richard Kriss"  wrote:
> 
>> I never noticed the Categories in the menu bar because I have
>> never used them.  Mine are all unchecked and I just did a right
>> click and removed the item from the menu bar.
>> 
>> Try unchecking yours and see if that helps.  You may have to
>> restart to have the unchecking take effect.
>> 
>> Dick
>> 
>> 
>> On Tuesday8/25/09 9:06 AM, "George" <gvon.1 at cox.net> wrote:
>> 
>>> When I click on categories in the menu bar I get a list of categories. Each
>>> category has a check box in front of the category. What is the purpose of
>>> the check box?
>>> Office 2004 & 2008
>>> George
> 
> I don't have a problem with Categories. I use Categories to color email
> according to source. I am curious about the purpose of the check box in
> front of each category.
> With Office 2008 you can drag Categories off the menu bar and it will go
> poof - and you can get it back via customizing tool bar. I don't know how
> you get it back with Office 2004.
> George
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe


--
YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe

This email may contain material that is subject to copyright or trade secret protection, confidential and/or privileged and, in all cases, provided for the sole use of the intended recipient.  Any review, reliance or distribution by others or forwarding without express permission is strictly prohibited.  If you are not the intended recipient, please contact the sender and delete all copies.  DDB Worldwide Communications Group Inc. and its affiliates ("DDB") may monitor the use of this email system for various purposes including security management, system operations, and intellectual property compliance.  DDB's email systems may not be used for the delivery of unsolicited bulk email communications.



From gvon.1 at cox.net  Tue Aug 25 12:35:02 2009
From: gvon.1 at cox.net (George)
Date: Tue, 25 Aug 2009 09:35:02 -0700
Subject: Categories
In-Reply-To: <C6B986FF.3FC61%ElvisCruz@mac.com>
Message-ID: <C6B960C6.19C6E%gvon.1@cox.net>

On 8/25/09 9:18 AM, "Elvis Cruz"  wrote:

> Just highlight a contact, then click on that category button, then check the
> category you want, then click OK.

It doesn't seem to make a difference in anything if I check or don't check
the box in front of each category. What is the purpose of the box?
George



From Tom at thhpc.com  Tue Aug 25 12:52:18 2009
From: Tom at thhpc.com (Tom Hart)
Date: Tue, 25 Aug 2009 12:52:18 -0400
Subject: Categories
In-Reply-To: <7E424396630E1B40AD2BEF9E95048B09A02CC97A@TAF-EXCH01.THEANTFARM.NET>
Message-ID: <C6B98F02.E4D3%tom@thhpc.com>

They do synch in Entourage 2008 WSE.
-- 
Tom Hart
tom at thhpc.com


> From: Sam Frankiel <Sam.Frankiel at theantfarm.net>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Tue, 25 Aug 2009 12:33:29 -0400
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Subject: RE: Categories
> 
> If only they could sync with Exchange :(
> 
> Sam Frankiel
> The Ant Farm
> 110 S. Fairfax Suite 200
> 323 850 0700
> 
> -----Original Message-----
> From: youtalk-bounces at entourage.mvps.org
> [mailto:youtalk-bounces at entourage.mvps.org] On Behalf Of Elvis Cruz
> Sent: Tuesday, August 25, 2009 9:18 AM
> To: YouTalk mailing list for discussion of Microsoft Entourage
> Subject: Re: Categories
> 
> Categories are a wonderful thing.
> 
> Just highlight a contact, then click on that category button, then check the
> category you want, then click OK.
> 
> Best of all, you can create your own categories, and color code them.  Work,
> family, friends, business, whatever.
> 
> Fear not categories; they are a great organizational timesaver.
> 
> Later
> 
>> From: George <gvon.1 at cox.net>
>> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Date: Tue, 25 Aug 2009 09:07:01 -0700
>> To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Conversation: Categories
>> Subject: Re: Categories
>> 
>> On 8/25/09 8:51 AM, "Richard Kriss"  wrote:
>> 
>>> I never noticed the Categories in the menu bar because I have
>>> never used them.  Mine are all unchecked and I just did a right
>>> click and removed the item from the menu bar.
>>> 
>>> Try unchecking yours and see if that helps.  You may have to
>>> restart to have the unchecking take effect.
>>> 
>>> Dick
>>> 
>>> 
>>> On Tuesday8/25/09 9:06 AM, "George" <gvon.1 at cox.net> wrote:
>>> 
>>>> When I click on categories in the menu bar I get a list of categories. Each
>>>> category has a check box in front of the category. What is the purpose of
>>>> the check box?
>>>> Office 2004 & 2008
>>>> George
>> 
>> I don't have a problem with Categories. I use Categories to color email
>> according to source. I am curious about the purpose of the check box in
>> front of each category.
>> With Office 2008 you can drag Categories off the menu bar and it will go
>> poof - and you can get it back via customizing tool bar. I don't know how
>> you get it back with Office 2004.
>> George
>> 
>> 
>> --
>> YouTalk mailing list
>> List address: youtalk at entourage.mvps.org
>> List information: http://entourage.mvps.org/support_options/list.html
>> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
>> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe
> 
> This email may contain material that is subject to copyright or trade secret
> protection, confidential and/or privileged and, in all cases, provided for the
> sole use of the intended recipient.  Any review, reliance or distribution by
> others or forwarding without express permission is strictly prohibited.  If
> you are not the intended recipient, please contact the sender and delete all
> copies.  DDB Worldwide Communications Group Inc. and its affiliates ("DDB")
> may monitor the use of this email system for various purposes including
> security management, system operations, and intellectual property compliance.
> DDB's email systems may not be used for the delivery of unsolicited bulk email
> communications.
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe


From nmielke at microsoft.com  Tue Aug 25 12:52:05 2009
From: nmielke at microsoft.com (Nadyne Mielke)
Date: Tue, 25 Aug 2009 16:52:05 +0000
Subject: Categories
In-Reply-To: <7E424396630E1B40AD2BEF9E95048B09A02CC97A@TAF-EXCH01.THEANTFARM.NET>
Message-ID: <C6B964C5.20E1A%nmielke@microsoft.com>

They do if you are on Exchange 2007 (SP1, RU4 or later) and are using
Entourage for Web Services. :)


On 8/25/09 9:33 AM, "Sam Frankiel" <Sam.Frankiel at theantfarm.net> wrote:

> If only they could sync with Exchange :(
>
> Sam Frankiel
> The Ant Farm
> 110 S. Fairfax Suite 200
> 323 850 0700
>
> -----Original Message-----
> From: youtalk-bounces at entourage.mvps.org
> [mailto:youtalk-bounces at entourage.mvps.org] On Behalf Of Elvis Cruz
> Sent: Tuesday, August 25, 2009 9:18 AM
> To: YouTalk mailing list for discussion of Microsoft Entourage
> Subject: Re: Categories
>
> Categories are a wonderful thing.
>
> Just highlight a contact, then click on that category button, then check the
> category you want, then click OK.
>
> Best of all, you can create your own categories, and color code them.  Work,
> family, friends, business, whatever.
>
> Fear not categories; they are a great organizational timesaver.
>
> Later
>
>> From: George <gvon.1 at cox.net>
>> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Date: Tue, 25 Aug 2009 09:07:01 -0700
>> To: YouTalk mailing list for discussion of Microsoft Entourage
>> <youtalk at entourage.mvps.org>
>> Conversation: Categories
>> Subject: Re: Categories
>>
>> On 8/25/09 8:51 AM, "Richard Kriss"  wrote:
>>
>>> I never noticed the Categories in the menu bar because I have
>>> never used them.  Mine are all unchecked and I just did a right
>>> click and removed the item from the menu bar.
>>>
>>> Try unchecking yours and see if that helps.  You may have to
>>> restart to have the unchecking take effect.
>>>
>>> Dick
>>>
>>>
>>> On Tuesday8/25/09 9:06 AM, "George" <gvon.1 at cox.net> wrote:
>>>
>>>> When I click on categories in the menu bar I get a list of categories. Each
>>>> category has a check box in front of the category. What is the purpose of
>>>> the check box?
>>>> Office 2004 & 2008
>>>> George
>>
>> I don't have a problem with Categories. I use Categories to color email
>> according to source. I am curious about the purpose of the check box in
>> front of each category.
>> With Office 2008 you can drag Categories off the menu bar and it will go
>> poof - and you can get it back via customizing tool bar. I don't know how
>> you get it back with Office 2004.
>> George
>>
>>
>> --
>> YouTalk mailing list
>> List address: youtalk at entourage.mvps.org
>> List information: http://entourage.mvps.org/support_options/list.html
>> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
>> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe
>
> This email may contain material that is subject to copyright or trade secret
> protection, confidential and/or privileged and, in all cases, provided for the
> sole use of the intended recipient.  Any review, reliance or distribution by
> others or forwarding without express permission is strictly prohibited.  If
> you are not the intended recipient, please contact the sender and delete all
> copies.  DDB Worldwide Communications Group Inc. and its affiliates ("DDB")
> may monitor the use of this email system for various purposes including
> security management, system operations, and intellectual property compliance.
> DDB's email systems may not be used for the delivery of unsolicited bulk email
> communications.
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe
>


From gvon.1 at cox.net  Tue Aug 25 15:56:41 2009
From: gvon.1 at cox.net (George)
Date: Tue, 25 Aug 2009 12:56:41 -0700
Subject: Categories
In-Reply-To: <C6B964C5.20E1A%nmielke@microsoft.com>
Message-ID: <C6B99009.19C7D%gvon.1@cox.net>

On 8/25/09 9:52 AM, "Nadyne Mielke"  wrote:

> They do if you are on Exchange 2007 (SP1, RU4 or later) and are using
> Entourage for Web Services. :)

They do what?
What do they do different if checked and unchecked?
George



From nmielke at microsoft.com  Tue Aug 25 16:31:27 2009
From: nmielke at microsoft.com (Nadyne Mielke)
Date: Tue, 25 Aug 2009 20:31:27 +0000
Subject: Categories
In-Reply-To: <C6B99009.19C7D%gvon.1@cox.net>
Message-ID: <C6B9982F.20EB9%nmielke@microsoft.com>

On 8/25/09 12:56 PM, "George" <gvon.1 at cox.net> wrote:
> On 8/25/09 9:52 AM, "Nadyne Mielke"  wrote:

>> They do if you are on Exchange 2007 (SP1, RU4 or later) and are using
>> Entourage for Web Services. :)
> They do what?
> What do they do different if checked and unchecked?

The original statement was that categories in Entourage don't sync with
categories in Exchange.  They do sync with Exchange, if you're on Exchange
2007 (SP1, RU4 or later -- and SP2 was just released today with lots of
improvements) and are using Entourage for Web Services.

The categories icon in the toolbar, which has checkboxes, serves two
purposes: a checkmark next to a category tells you that the category is
applied to that item, and you can also check the box to apply that category
to an item.

Regards,
Nadyne.


From cabbagebnb at peak.org  Tue Aug 25 16:49:04 2009
From: cabbagebnb at peak.org (Douglas Christopherson)
Date: Tue, 25 Aug 2009 13:49:04 -0700
Subject: Categories
In-Reply-To: <C6B960C6.19C6E%gvon.1@cox.net>
Message-ID: <C6B99C50.B89D%cabbagebnb@peak.org>

Categories are assigned to items--folders, messages, tasks, etc.-- to help
organize.
Highlight an item, click 'Categories' then click the 'box' in front of
desired category.
Then one can sort items by category.

Read at 'About categories' in Entourage Help.

Thanks
Chris Christopherson
PEGGY?S ALASKAN CABBAGE PATCH B&B
A Touch of Old Alaska in Modern Oregon
194 S Second St, Lebanon, OR 97355
B&B 541.258.1774--Home 541.451.4910
http://www.Cabbage-Patch-B-and-B.com

On 8/25/09 09:35, "George" <gvon.1 at cox.net> wrote:

> On 8/25/09 9:18 AM, "Elvis Cruz"  wrote:
> 
>> Just highlight a contact, then click on that category button, then check the
>> category you want, then click OK.
> 
> It doesn't seem to make a difference in anything if I check or don't check
> the box in front of each category. What is the purpose of the box?
> George





From dianeross at mvps.org  Tue Aug 25 18:05:38 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 25 Aug 2009 15:05:38 -0700
Subject: Entourage 2008 EWS slows down internet connection
Message-ID: <C6B9AE42.23304%dianeross@mvps.org>

(Posting for Tom)

I installed Entourage 2008 WSE last week and it seems to run fine but
slowly. My overall internet connection slows dramatically when Entourage WSE
is open.

I am running a 3.06 GHz MBP with 8 GB RAM, OSX 10.5.8 and Entourage Version
13.0.0 (090609) connected to a web hosted Exchange Server 2007 with all
updates. I have DSL 6.0 megabits/sec internet connection that regularly hits
5.7 or 5.8 megabits/sec when WSE is not running but much slower when WSE is
running. 

My browsers (either Camino or Safari) load much slower when WSE is running.

Under Activity Monitor, Under Network, the Data Sent is consistently 60+
KB/sec. It seems that WSE recreated an identity so I guess it had to
download all old e-mails and attachments, correct? I had a ~9 GB identity so
shouldn't it be through by now?

Has this slowness issue been reported before? Any suggestions? (I hope I
don't have to create a new identity because that takes hours to download all
mail).

Thanks,

Tom
-- 
Tom Hart



From dianeross at mvps.org  Tue Aug 25 18:11:34 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 25 Aug 2009 15:11:34 -0700
Subject: Categories
In-Reply-To: <C6B93DE8.639F%gvon.1@cox.net>
Message-ID: <C6B9AFA6.23309%dianeross@mvps.org>

On 8/25/09 7:06 AM, "George" <gvon.1 at cox.net> wrote:

> When I click on categories in the menu bar I get a list of categories. Each
> category has a check box in front of the category. What is the purpose of
> the check box?

The check mark means that category will be assigned to that item. Having
them all checked defeats the purpose of assigning categories.

-- 
Diane 




From dianeross at mvps.org  Tue Aug 25 18:35:14 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 25 Aug 2009 15:35:14 -0700
Subject: Entourage 2008 EWS slows down internet connection
In-Reply-To: <C6B9AE42.23304%dianeross@mvps.org>
Message-ID: <C6B9B532.23324%dianeross@mvps.org>

It's possible Entourage is syncing to your Inbox on the server. See this
article that might help:

Optimize Entourage to better work with Exchange

<http://blog.entourage.mvps.org/2008/03/optimize_entourage_to_better_work_wi
th_exchange.html>

-- 
Diane 


On 8/25/09 3:05 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> (Posting for Tom)
> 
> I installed Entourage 2008 WSE last week and it seems to run fine but
> slowly. My overall internet connection slows dramatically when Entourage WSE
> is open.
> 
> I am running a 3.06 GHz MBP with 8 GB RAM, OSX 10.5.8 and Entourage Version
> 13.0.0 (090609) connected to a web hosted Exchange Server 2007 with all
> updates. I have DSL 6.0 megabits/sec internet connection that regularly hits
> 5.7 or 5.8 megabits/sec when WSE is not running but much slower when WSE is
> running. 
> 
> My browsers (either Camino or Safari) load much slower when WSE is running.
> 
> Under Activity Monitor, Under Network, the Data Sent is consistently 60+
> KB/sec. It seems that WSE recreated an identity so I guess it had to
> download all old e-mails and attachments, correct? I had a ~9 GB identity so
> shouldn't it be through by now?
> 
> Has this slowness issue been reported before? Any suggestions? (I hope I
> don't have to create a new identity because that takes hours to download all
> mail).
> 
> Thanks,
> 
> Tom



From dianeross at mvps.org  Tue Aug 25 22:41:01 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 25 Aug 2009 19:41:01 -0700
Subject: Address Book Duplicates
In-Reply-To: <C6B95F32.6A2DE%roger@rogercohen.com>
Message-ID: <C6B9EECD.23379%dianeross@mvps.org>

Find Delete Old Contacts is another script to remove duplicate contacts.

<http://scriptbuilders.net/files/finddeleteoldcontacts1.1.html>

Otherwise a visual search might find it. Is it possible there are two that
are so similar that it's confusing Apple utility?

The scripts depend on the info being entered correctly. I often see both
first and last name in the first name field. Emails are entered with the
brackets around them and/or they are entered in a phone field.

Sorting by columns can help visually find a duplicate.

Sort by:
First Name
Last Name
Email address

Note: First Name, Last Name columns are new to Entourage 2008

-- 
Diane 


On 8/25/09 6:28 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> Apple's Address Book.app tells me that I have two duplicate entries, but
> does not identify which they are.
> 
> I synch my Entourage address book with Address Book.app.
> 
> I ran in Entourage the script Categorize_Duplicate_Contacts, but it does not
> report any duplicates.
> 
> Is there any other way to identify which are the duplicate contacts?
> 
> I am running OS 10.4.11 with Entourage 2004.
> 
> Thanks/Roger/
> 
> 
> 
> 
> 
> 
> 
> Diane Ross <dianeross at mvps.org> wrote on 2/3/09 6:27 PM:
> 
>> Roger S. Cohen wrote:
>> 
>>> I have not found a utility or script that will simply identify the
>>> duplicates. I saw some scripts that will merge the duplicates in Entourage,
>>> but I don't want to merge them. I want to identify them, and then I will
>>> manually deal with them.
>> 
>> Categorize Duplicate Contacts Author: Allen Watson.
>> <http://www.scriptbuilders.net/>
>> Locates duplicate contacts in the Entourage Address Book and marks them by
>> assigning them to a category of "Duplicate". The user can then use Address
>> Book filtering (the box at the upper right of Address Book) to isolate all
>> contacts in Duplicate category and process them as desired (Merge Two
>> Contacts or Merge Contacts scripts recommended).
>> 
>> Duplicates: Removing or Creating has a couple of other script for contacts
>> you might want to check out too.
>> 
>>  <http://www.entourage.mvps.org/faq_topic/duplicates.html>
> 
> 
> 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Roger S. Cohen, President, Cohen International
> roger at rogercohen.com     http://www.rogercohen.com
> Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From dianeross at mvps.org  Thu Aug 27 01:21:12 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 26 Aug 2009 22:21:12 -0700
Subject: Anyone thinking of doing a clean install of Snow Leopard for crashing
	issues involving webcore and javascriptcore
Message-ID: <C6BB65D8.23515%dianeross@mvps.org>

Just saw this on the TidBITS list:

> 
> [Yes, you will be able to install Snow Leopard from scratch on a bare hard
> disk with the "upgrade" disc you get. Apple has confirmed that for us. -Adam]

-- 
Diane 



From chowza at mac.com  Thu Aug 27 05:37:02 2009
From: chowza at mac.com (George)
Date: Thu, 27 Aug 2009 17:37:02 +0800
Subject: Anyone thinking of doing a clean install of Snow Leopard for
	crashing issues involving webcore and javascriptcore
In-Reply-To: <C6BB65D8.23515%dianeross@mvps.org>
Message-ID: <C6BC74BE.2026F%chowza@mac.com>

Hello, List -- On 08/27/09 1:21 PM (local time), Diane Ross
(<dianeross at mvps.org>) wrote:

> Just saw this on the TidBITS list:
>  
>> [Yes, you will be able to install Snow Leopard from scratch on a bare hard
>> disk with the "upgrade" disc you get. Apple has confirmed that for us. -Adam]

AFAYK, is it only going to be available via CD, or will it also be available
for download??

Thanks,
George A



From lists at cortig.net  Thu Aug 27 07:30:27 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 27 Aug 2009 07:30:27 -0400
Subject: Anyone thinking of doing a clean install of Snow Leopard for
	crashing issues involving webcore and javascriptcore
In-Reply-To: <C6BC74BE.2026F%chowza@mac.com>
References: <C6BC74BE.2026F%chowza@mac.com>
Message-ID: <9B912CA5-CF25-4E53-8D1D-99315C3BAA63@cortig.net>


On 27 ao?t 2009, at 5:37, George wrote:

> Hello, List -- On 08/27/09 1:21 PM (local time), Diane Ross
> (<dianeross at mvps.org>) wrote:
>
>> Just saw this on the TidBITS list:
>>
>>> [Yes, you will be able to install Snow Leopard from scratch on a  
>>> bare hard
>>> disk with the "upgrade" disc you get. Apple has confirmed that for  
>>> us. -Adam]

Some unour site mentioned that ?upgrades? did not exist anymore with  
Snow Leopard.The DVD would apparently exclusively perform an ?Archive  
and install?.

>
> AFAYK, is it only going to be available via CD, or will it also be  
> available
> for download??


I suspect that you can only download it if you have a select or  
premier ADC account.


Corentin

From Tom at thhpc.com  Thu Aug 27 08:14:03 2009
From: Tom at thhpc.com (Tom Hart)
Date: Thu, 27 Aug 2009 08:14:03 -0400
Subject: Exchange Server /Ent WSE Error Message -19918
Message-ID: <C6BBF0CB.FE73%tom@thhpc.com>

I am using Ent 2008 WSE with ES 2007. Receiving error message regarding
synch of 2 mail folders out of about 15.

ERROR
Could not synchronize record:  FOLDER to Exchange server: SERVER NAME
EXPLANATION
The folder save operation failed due to invalid property values.
Error: -19918

All property values seem to be the same as other folders. I have emptied the
cache and resynchronized. The error message is not listed on
entourage.mvps.org site.

Anyone have any ideas?

Thanks,

Tom
-- 
Tom Hart
tom at thhpc.com


From lists at cortig.net  Thu Aug 27 09:09:24 2009
From: lists at cortig.net (=?windows-1252?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 27 Aug 2009 09:09:24 -0400
Subject: Anyone thinking of doing a clean install of Snow Leopard for
	crashing issues involving webcore and javascriptcore
In-Reply-To: <9B912CA5-CF25-4E53-8D1D-99315C3BAA63@cortig.net>
References: <C6BC74BE.2026F%chowza@mac.com>
	<9B912CA5-CF25-4E53-8D1D-99315C3BAA63@cortig.net>
Message-ID: <7E8A2C26-A5A1-477F-A676-B484CFFC594E@cortig.net>


On 27 Aug 2009, at 07:30, Corentin Cras-M?neur wrote:

> Some rumour site mentioned that ?upgrades? did not exist anymore  
> with Snow Leopard.The DVD would apparently exclusively perform an  
> ?Archive and install?.



I can now confirm that it is the case :-)

Corentin

From Robert.Virzi at VerizonWireless.com  Thu Aug 27 11:50:27 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Thu, 27 Aug 2009 11:50:27 -0400
Subject: Exchange Server /Ent WSE Error Message -19918
In-Reply-To: <CAIRVEXSMTP22KyPZ9N000260fd@cairvexsmtp22.uswin.ad.vzwcorp.com>
Message-ID: <20090827155653.217013664E@wutare.pair.com>

Not sure this will work, but I would make a new folder, and move the
messages into this to see if they will then sync.  If so, delete the old
ones and move on.

If the problem is with a message, you may have to do this in small batches
until you can ID the culprit.


On 8/27/09 8:14 AM, "Tom Hart" <Tom at thhpc.com> wrote:

> I am using Ent 2008 WSE with ES 2007. Receiving error message regarding
> synch of 2 mail folders out of about 15.
> 
> ERROR
> Could not synchronize record:  FOLDER to Exchange server: SERVER NAME
> EXPLANATION
> The folder save operation failed due to invalid property values.
> Error: -19918
> 
> All property values seem to be the same as other folders. I have emptied the
> cache and resynchronized. The error message is not listed on
> entourage.mvps.org site.
> 
> Anyone have any ideas?
> 
> Thanks,
> 
> Tom

 
---------------------------------------------
Bob Virzi



The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From Robert.Virzi at VerizonWireless.com  Thu Aug 27 14:24:20 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Thu, 27 Aug 2009 14:24:20 -0400
Subject: Snow Leopard and Exchange
Message-ID: <20090827182625.1662436CFE@wutare.pair.com>

Just saw this in David Pogue?s review of Snow Leopard:

?Once a system administrator provides setup details, your company?s Microsoft Exchange address book, e-mail and calendar can show up in the Mac?s own address book, e-mail and calendar programs, right alongside your own personal information. That?s irony for you: the Mac now has Exchange compatibility built in, but Windows itself does not.?

Wow!  Raises all sorts of interesting possibilities and questions.

How will Ent WSE work on Snow Leopard connecting to an Exchange server?

Will MS be using any of the Mac OS compatibility features in its upcoming Outlook for Mac?

Will Mail and iCal really become viable competitors to Entourage/Outlook in corporate Exchange environments?

---------------------------------------------
Bob Virzi





The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.


From lists at cortig.net  Thu Aug 27 14:29:49 2009
From: lists at cortig.net (=?windows-1252?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 27 Aug 2009 14:29:49 -0400
Subject: Snow Leopard and Exchange
In-Reply-To: <20090827182625.1662436CFE@wutare.pair.com>
References: <20090827182625.1662436CFE@wutare.pair.com>
Message-ID: <99562C63-C12A-4C89-A37F-BAB24BE189FA@cortig.net>


On 27 Aug 2009, at 14:24, Virzi, Robert A wrote:

> Wow!  Raises all sorts of interesting possibilities and questions.
>
> How will Ent WSE work on Snow Leopard connecting to an Exchange  
> server?

Why would it change anything?
I can see though that instead of using Sync Services to sync to the  
system Address Book and iCal, running Snow Leopard, you could point  
the AB and iCal straight to the Exchange server itself, thus bypassing  
all the hassle of Sync Services?

>
> Will MS be using any of the Mac OS compatibility features in its  
> upcoming Outlook for Mac?
>

Only they could answer? (and they usually don't comment on future  
versions)


> Will Mail and iCal really become viable competitors to Entourage/ 
> Outlook in corporate Exchange environments?

Well we'll know tomorrow ;-)


Corentin

From Tevfik.Cetin at nokia.com  Sun Aug 30 10:00:13 2009
From: Tevfik.Cetin at nokia.com (Tevfik.Cetin at nokia.com)
Date: Sun, 30 Aug 2009 16:00:13 +0200
Subject: Could not synchronize record:
Message-ID: <C6C06EAD.52AE%Tevfik.Cetin@nokia.com>

Hi,

I am using Entourage Web Services Edition to connect to connect Exchange server 2007. While sending couple of large emails I lost internet connection and received error message saying that the mail is moved to the drafts folder. Somehow the second trial was also not successful but this time message is being disappeared instead of being moved to the drafts.

Ever since, every time I connect to the exchange server I receive error message ?Could not synchronize record: xxxxx to Exchange server: xxxx?. I could not find where these messages are stored. Is it possible to delete these messages and get rid of this error message?

Regards,
Tevfik

From mecklists at comcast.net  Sun Aug 30 23:03:44 2009
From: mecklists at comcast.net (William Smith)
Date: Sun, 30 Aug 2009 22:03:44 -0500
Subject: Could not synchronize record:
In-Reply-To: <C6C06EAD.52AE%Tevfik.Cetin@nokia.com>
Message-ID: <C6C0A7C0.2C7D2%mecklists@comcast.net>

> From: <Tevfik.Cetin at nokia.com>
> Date: Sun, 30 Aug 2009 16:00:13 +0200
> 
> Ever since, every time I connect to the exchange server I receive error
> message ?Could not synchronize record: xxxxx to Exchange server: xxxx?. I
> could not find where these messages are stored. Is it possible to delete these
> messages and get rid of this error message?

Can you search for the message and find it? Oftentimes, searching will show
what you can't sometimes see.

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From Tevfik.Cetin at nokia.com  Mon Aug 31 03:19:05 2009
From: Tevfik.Cetin at nokia.com (Tevfik.Cetin at nokia.com)
Date: Mon, 31 Aug 2009 09:19:05 +0200
Subject: Could not synchronize record:
In-Reply-To: <C6C0A7C0.2C7D2%mecklists@comcast.net>
Message-ID: <C6C16229.58EC%Tevfik.Cetin@nokia.com>

Thank you William. I searched the messages in Exchange mailbox and
permanently deleted all copies. The error message is gone.

Cheers,
Tevfik


> From: ext William Smith <mecklists at comcast.net>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Mon, 31 Aug 2009 05:03:44 +0200
> To: Entourage Help Page mailing list <youtalk at entourage.mvps.org>
> Subject: Re: Could not synchronize record:
> 
>> From: <Tevfik.Cetin at nokia.com>
>> Date: Sun, 30 Aug 2009 16:00:13 +0200
>> 
>> Ever since, every time I connect to the exchange server I receive error
>> message ?Could not synchronize record: xxxxx to Exchange server: xxxx?. I
>> could not find where these messages are stored. Is it possible to delete
>> these
>> messages and get rid of this error message?
> 
> Can you search for the message and find it? Oftentimes, searching will show
> what you can't sometimes see.
> 
> -- 
> 
> bill
> 
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
> YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
> Twitter: follow <http://twitter.com/meck>
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe