From dianeross at mvps.org Sun Feb 8 17:11:32 2009 From: dianeross at mvps.org (Diane Ross) Date: Sun, 08 Feb 2009 14:11:32 -0800 Subject: [ANN] New Blog Post: Entourage Backup Message-ID: Hello fellow YouTalk members, I hope the new series on backing up Entourage helps get you started with a backup strategy especially if you have been one of the many that has put off this chore. However, if you have a backup plan, please share what software application you are using or your method of backup. You can share on this list or contact me privately. The more options users have to choose from, the easier it will be to develop a strategy that works in many different environments. -- Diane New Blog Post: Entourage Backup For any data that's important, backup is key to good computing practices. Find an easy solution for your backup needs and DO IT! This series is going to talk about what and how to backup from the simplest method of manually copying your data to using third party software. Let's start with the most basic option to backup.... make a copy your Main Identity folder. If you aren't in the habit of backing up, you can set a Task in Entourage to remind you. No excuses for not backing up now. However, you will soon get tired of manually performing this chore so continue reading to see what other options you have along with keys to a good backup. Please share your method for backing up in comments. If you have a particular method that you feel deserves an article contact me through the comments and we can arrange you to share your backup option. Backup Entourage (The Entourage Help Blog) If you don't backup, just scan this newsgroup to view all the troubles trying to rebuild/recover a database. From bpw1 at midmaine.com Sun Feb 8 19:10:50 2009 From: bpw1 at midmaine.com (Bob Weingarten) Date: Sun, 8 Feb 2009 19:10:50 -0500 Subject: Advanced Find feature Message-ID: Hello, Is there a way to do case sensitive searching in the Advanced Find feature of Entourage? I have imported a database of contacts from some other software into Entourage as a tab-delimited file. In one of the custom fields there are category codes from the other software, which consist of upper and lower case letters. I need to be able to search on each letter separately to group my imported contacts into Entourage groups. When I search for contacts with a specific letter code in a specific case (upper or lower), the resulting list that comes back combines contacts in both the upper and lower cases for that specific letter. I would appreciate any help you can offer as a way around this problem. My computer information: Intel core 2 Duo iMac, 2.4 GHZ, Memory 3GB, Mac OS X 10.5.6, Entourage 11.4.0, POP Thank you, Bob From mecklists at comcast.net Sun Feb 8 21:36:34 2009 From: mecklists at comcast.net (William Smith) Date: Sun, 08 Feb 2009 20:36:34 -0600 Subject: Advanced Find feature In-Reply-To: Message-ID: On 2/8/09 6:10 PM, "Bob Weingarten" wrote: > Is there a way to do case sensitive searching in the Advanced Find > feature of Entourage? I have imported a database of contacts from > some other software into Entourage as a tab-delimited file. In one of > the custom fields there are category codes from the other software, > which consist of upper and lower case letters. I need to be able to > search on each letter separately to group my imported contacts into > Entourage groups. When I search for contacts with a specific letter > code in a specific case (upper or lower), the resulting list that > comes back combines contacts in both the upper and lower cases for > that specific letter. Hi Bob! I don't believe Entourage 11.4.0's Advanced Find is case sensitive but Entourage 2008's Advanced Search using raw queries is case sensitive. If you've been looking for an excuse to upgrade then this may be what you're needing. Hope this helps! -- bill Entourage Help Page Entourage Help Blog YouTalk Twitter: follow From bpw1 at midmaine.com Mon Feb 9 06:38:58 2009 From: bpw1 at midmaine.com (Bob Weingarten) Date: Mon, 9 Feb 2009 06:38:58 -0500 Subject: Advanced Find feature In-Reply-To: References: Message-ID: Hi Bill, Thanks very much for the info. I hadn't been planning on upgrading my Microsoft Office but I guess that would be the only way for me to be able to keep using my old database of contacts that I have built up since the early 1990s. Even Apple's Address Book doesn't seem to be able to do case sensitive searching. I appreciate the help. Bob At 8:36 PM -0600 2/8/09, William Smith wrote: >On 2/8/09 6:10 PM, "Bob Weingarten" wrote: > >> Is there a way to do case sensitive searching in the Advanced Find >> feature of Entourage? I have imported a database of contacts from >> some other software into Entourage as a tab-delimited file. In one of >> the custom fields there are category codes from the other software, >> which consist of upper and lower case letters. I need to be able to >> search on each letter separately to group my imported contacts into >> Entourage groups. When I search for contacts with a specific letter >> code in a specific case (upper or lower), the resulting list that >> comes back combines contacts in both the upper and lower cases for >> that specific letter. > >Hi Bob! > >I don't believe Entourage 11.4.0's Advanced Find is case sensitive but >Entourage 2008's Advanced Search using raw queries is case sensitive. If >you've been looking for an excuse to upgrade then this may be what you're >needing. > >Hope this helps! > >-- > >bill > >Entourage Help Page >Entourage Help Blog >YouTalk >Twitter: follow > > >YouTalk mailing list >List address: youtalk at entourage.mvps.org >List information: http://entourage.mvps.org/support_options/list.html >List moderator: listmom at entourage.mvps.org From dianeross at mvps.org Mon Feb 9 16:49:40 2009 From: dianeross at mvps.org (Diane Ross) Date: Mon, 09 Feb 2009 13:49:40 -0800 Subject: Advanced Find feature In-Reply-To: Message-ID: Bob Weingarten wrote: > hadn't been planning on upgrading my > Microsoft Office If you don't need Exchange you can get Office 2008 very reasonably. $118.49 I just checked and Amazon is out of the standard edition of Office 2008. If you need that, let me know I have an extra sealed copy I can offer you. -- Diane Ross, Microsoft Mac MVP Entourage Help Page Entourage Help Blog From gkinard at sc.rr.com Thu Feb 12 08:59:55 2009 From: gkinard at sc.rr.com (gkinard) Date: Thu, 12 Feb 2009 08:59:55 -0500 Subject: unable to read emails because of strange symbols Message-ID: Occasionally I got emails that I am unable to read. Instead of letters of the alphabet, I see question marks embedded in diamond-shaped black emblems. Is there a fix for this problem? From lists at cortig.net Thu Feb 12 10:25:41 2009 From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=) Date: Thu, 12 Feb 2009 09:25:41 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: References: Message-ID: <6C8A0D2E-9C57-4AE9-A80B-90C0AE440FAF@cortig.net> On 12 Feb 2009, at 07:59, gkinard wrote: > Occasionally I got emails that I am unable to read. Instead of > letters of > the alphabet, I see question marks embedded in diamond-shaped black > emblems. > > Is there a fix for this problem? > That's an encoding issue. Usually, it's due to the fact that the sender used a software that doesn't properly specify the encoding used in the message and all Entourage can do is try and guess. It could also be written with an alphabet you have no font for and that therefore cannot be displayed on your Mac. You could try using Format>Character set and select a different encoding method there. Corentin From rmkriss at att.net Thu Feb 12 11:56:22 2009 From: rmkriss at att.net (Richard Kriss) Date: Thu, 12 Feb 2009 10:56:22 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: <6C8A0D2E-9C57-4AE9-A80B-90C0AE440FAF@cortig.net> Message-ID: I have been receiving the same kind of messages from people Forwarding stuff from their G-Mail accounts. I don't use Gmail so don't know what to suggest? Dick On Thursday2/12/09 9:25 AM, "Corentin Cras-M?neur" wrote: > > On 12 Feb 2009, at 07:59, gkinard wrote: > >> Occasionally I got emails that I am unable to read. Instead of >> letters of >> the alphabet, I see question marks embedded in diamond-shaped black >> emblems. >> >> Is there a fix for this problem? >> > > > That's an encoding issue. Usually, it's due to the fact that the > sender used a software that doesn't properly specify the encoding used > in the message and all Entourage can do is try and guess. > > It could also be written with an alphabet you have no font for and > that therefore cannot be displayed on your Mac. > > You could try using Format>Character set and select a different > encoding method there. > > > Corentin > > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org From lists at cortig.net Thu Feb 12 12:04:55 2009 From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=) Date: Thu, 12 Feb 2009 11:04:55 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: References: Message-ID: <1F060FA0-E33C-436E-BBC0-E6358DA81EB9@cortig.net> On 12 Feb 2009, at 10:56, Richard Kriss wrote: > I have been receiving the same kind of messages from people > Forwarding stuff from their G-Mail accounts. I don't use Gmail > so don't know what to suggest? > > Dick I wasn't aware that gMail was messing up encoding. What encoding is selected when you check Format>Character set in Entourage?? Did you find an encoding that would correct the display issue?? You could also display the sources of the message and look for encoding information there, Corentin From gkinard at sc.rr.com Thu Feb 12 13:16:33 2009 From: gkinard at sc.rr.com (gkinard) Date: Thu, 12 Feb 2009 13:16:33 -0500 Subject: unable to read emails because of strange symbols In-Reply-To: <6C8A0D2E-9C57-4AE9-A80B-90C0AE440FAF@cortig.net> Message-ID: I am using Format/Character Set/Automatic. What do you think would be a better alternative? On 2/12/09 10:25 AM, "Corentin Cras-M?neur" wrote: > > On 12 Feb 2009, at 07:59, gkinard wrote: > >> Occasionally I got emails that I am unable to read. Instead of >> letters of >> the alphabet, I see question marks embedded in diamond-shaped black >> emblems. >> >> Is there a fix for this problem? >> > > > That's an encoding issue. Usually, it's due to the fact that the > sender used a software that doesn't properly specify the encoding used > in the message and all Entourage can do is try and guess. > > It could also be written with an alphabet you have no font for and > that therefore cannot be displayed on your Mac. > > You could try using Format>Character set and select a different > encoding method there. > > > Corentin > > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Researching: (1) Cobb, Gill, Harrison, Higgins, Beasley, Fetner, Scott, Martin, McCants, Porter, Rawlinson; (2) Baxter, Bryant, Dillard, Eaves, Hampton, Lee, McDade, Tolleson, Wells (3) Dismukes, Hubbard, Latta (Branch 28), Jenkins, Kinard, Long/Lang, Mauldin, Patton, Thaxton, Vickers, Wilkins, Wise ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Do all the good you can by all the means you can in all the ways you can at all the times you can to all the people you can as long as you ever can - John Wesley From lists at cortig.net Thu Feb 12 13:47:47 2009 From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=) Date: Thu, 12 Feb 2009 12:47:47 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: References: Message-ID: <5031D9B4-5B86-4AB1-90FA-54B8B30AF01A@cortig.net> On 12 Feb 2009, at 12:16, gkinard wrote: > I am using Format/Character Set/Automatic. What do you think would > be a > better alternative? Automatic is fine (for well-formatted e-mails). The problem here is that the e-mail had an unrecognizable encoding. You can try any of the other encoding methods for this specific e-mail (trial and error0 or look at the sources of the message to see if there is any hint there, Corentin From rmkriss at att.net Thu Feb 12 14:09:02 2009 From: rmkriss at att.net (Richard Kriss) Date: Thu, 12 Feb 2009 13:09:02 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: <1F060FA0-E33C-436E-BBC0-E6358DA81EB9@cortig.net> Message-ID: On Thursday2/12/09 11:04 AM, "Corentin Cras-M?neur" wrote: > On 12 Feb 2009, at 10:56, Richard Kriss wrote: > >> I have been receiving the same kind of messages from people >> Forwarding stuff from their G-Mail accounts. I don't use Gmail >> so don't know what to suggest? >> >> Dick > > > I wasn't aware that gMail was messing up encoding. > What encoding is selected when you check Format>Character set in > Entourage?? Automatic > Did you find an encoding that would correct the display issue?? I have no idea. He sends me jokes and junk but none of the pictures are displayed. > > You could also display the sources of the message and look for > encoding information there, They look like this ? ? ? ? ? ?? ?? ? ??? From lists at cortig.net Thu Feb 12 14:12:54 2009 From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=) Date: Thu, 12 Feb 2009 13:12:54 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: References: Message-ID: <1A79D069-5655-4657-9B56-2BE2B78BF377@cortig.net> On 12 Feb 2009, at 13:09, Richard Kriss wrote: > They look like this > > ? > ? > ? > ? > ? > ?? > ?? > ? > ??? > it looks like a plain messed-up e-mail, Corentin From rmkriss at att.net Thu Feb 12 14:20:49 2009 From: rmkriss at att.net (Richard Kriss) Date: Thu, 12 Feb 2009 13:20:49 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: <1A79D069-5655-4657-9B56-2BE2B78BF377@cortig.net> Message-ID: The guy sending it say all others see the pictures. On Thursday2/12/09 1:12 PM, "Corentin Cras-M?neur" wrote: > > On 12 Feb 2009, at 13:09, Richard Kriss wrote: > >> They look like this >> >> ? >> ? >> ? >> ? >> ? >> ?? >> ?? >> ? >> ??? >> > > > it looks like a plain messed-up e-mail, > > Corentin > > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org From lists at cortig.net Thu Feb 12 14:26:13 2009 From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=) Date: Thu, 12 Feb 2009 13:26:13 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: References: Message-ID: On 12 Feb 2009, at 13:20, Richard Kriss wrote: > The guy sending it say all others see the pictures. > It doesn't mean that the message didn't get corrupted on the way to you. Anyway, pictures are a quite different thing than text. Text uses various encoding methods to cover the different alphabets of the planet. Images are encoded using a specific protocol that allows it to be embedded in the e-mail, decoded and read on the other side. The typical encodings for images in an e-mail would be things like MIME, base64, etc. If the encoding envelope is corrupted, the image cannot be decoded and displays as weird text in the body of the message. I am not aware of any encoding method that would resist to Entourage. That shouldn't be an issue (unless the message you got is corrupted). Corentin From rmkriss at att.net Thu Feb 12 17:20:43 2009 From: rmkriss at att.net (Richard Kriss) Date: Thu, 12 Feb 2009 16:20:43 -0600 Subject: unable to read emails because of strange symbols In-Reply-To: Message-ID: On Thursday2/12/09 1:26 PM, "Corentin Cras-M?neur" wrote: > On 12 Feb 2009, at 13:20, Richard Kriss wrote: > >> The guy sending it say all others see the pictures. >> I got to the bottom of the issue today. The person forwarding the message to me failed to send the pictures as attachments. He went back to the first sender and ask him to send the message to me direct. It showed up with all of the weird looking ???? characters in the text; however, the pictures were attached and embedded in the message. When I tried to forward it as test the attachments were NOT attached. I had to manually drag then from the very non standard incoming message. I then took a look at the full headers and it shows X-MSMail-priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2900.5512 X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.5579 To me the above means the originator was using Microsoft Vista that really only talks to other Vista system. The bottom line is screwy looking incoming message are most likely coming from a Vista user. This is why we have the Delete key From dianeross at mvps.org Thu Feb 12 17:43:46 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 12 Feb 2009 14:43:46 -0800 Subject: unable to read emails because of strange symbols In-Reply-To: Message-ID: On 2/12/09 2:20 PM, "Richard Kriss" wrote: > The bottom line is screwy looking incoming message are most likely > coming from a Vista user. This is why we have the Delete key Well summarized. :-) -- Diane From dianeross at mvps.org Thu Feb 12 18:17:53 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 12 Feb 2009 15:17:53 -0800 Subject: unable to read emails because of strange symbols In-Reply-To: <1F060FA0-E33C-436E-BBC0-E6358DA81EB9@cortig.net> Message-ID: On 2/12/09 9:04 AM, "Corentin Cras-M?neur" wrote: > You could also display the sources of the message and look for > encoding information there, Select the message then under Message in the Menu bar (2008) and select Source. This will give you the info about how the message was sent. -- Diane From thowe at embarqmail.com Wed Feb 18 21:14:31 2009 From: thowe at embarqmail.com (Ron and Sheryl Thowe) Date: Wed, 18 Feb 2009 20:14:31 -0600 Subject: Can't open things in e-mail Message-ID: All of the sudden I cannot open things on my e-mails. For example, I got an e-mail from Target. I open the e-mail and download the ad then I get the pointer finger when I point to something, but when I double click on it, it will not open. It is not an attachment per say. Help please! Thanks! Sheryl From roger at rogercohen.com Wed Feb 18 21:24:11 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Wed, 18 Feb 2009 21:24:11 -0500 Subject: Can't open things in e-mail In-Reply-To: Message-ID: Ron and Sheryl Thowe wrote on 2/18/09 9:14 PM: > All of the sudden I cannot open things on my e-mails. For example, I got an > e-mail from Target. I open the e-mail and download the ad then I get the > pointer finger when I point to something, but when I double click on it, it > will not open. It is not an attachment per say. Help please! Thanks! I have a similar problem with emails from Staples, which have links in them. The links should fire in my default Web browser, Firefox, but do not. If I click-drag the link from the email to the Safari icon in the dock, the link will open. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From dianeross at mvps.org Thu Feb 19 18:54:32 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 19 Feb 2009 15:54:32 -0800 Subject: Can't open things in e-mail In-Reply-To: Message-ID: First be sure you have downloaded the entire message. It's easy to have "partially receive" checked. Can you use "Forward as Attachment" a message for testing? Send to me offlist. Thanks!! -- Diane From bpw1 at midmaine.com Thu Feb 19 20:28:37 2009 From: bpw1 at midmaine.com (Bob Weingarten) Date: Thu, 19 Feb 2009 20:28:37 -0500 Subject: Raw Query Message-ID: Hello, I am looking for help to perform a search in Entourage 2008 using the Raw Query feature. I would like to set it up to do a case sensitive search for a specific letter of the alphabet. I was wondering if someone could assist me by writing an example of the appropriate syntax that I would need to enter into the Raw Query text box to search a field for a single lower case letter or a single upper case letter. Computer info: Intel core 2 Duo iMac, 2.4 GHZ, Memory 3GB, Mac OS X 10.5.6. Thanks for your help, Bob From mecklists at comcast.net Sat Feb 21 18:00:27 2009 From: mecklists at comcast.net (William Smith) Date: Sat, 21 Feb 2009 17:00:27 -0600 Subject: Raw Query In-Reply-To: Message-ID: On 2/19/09 7:28 PM, "Bob Weingarten" wrote: > Hello, > > I am looking for help to perform a search in Entourage 2008 using the > Raw Query feature. I would like to set it up to do a case sensitive > search for a specific letter of the alphabet. I was wondering if > someone could assist me by writing an example of the appropriate > syntax that I would need to enter into the Raw Query text box to > search a field for a single lower case letter or a single upper case > letter. Hi Bob! You've got Entourage 2008 and Leopard, which is the best combination for doing raw queries. Not much has been documented but I'll point you to some useful information. First, have a look at this thread from about a year ago: . It should give you an idea of what's happening. Next, I'll point you to Apple's documentation about syntax for a raw query: "Query Expression Syntax" So, how should you proceed? First, open the Terminal application found in /Applications/Terminal and type "mdls " with a trailing space. Then locate a cache file that Entourage creates for Spotlight. It doesn't matter which cache file you choose because they all contain the same structure and that's what you're wanting. You'll find the cache files here: ~/Library/Caches/Metadata/Microsoft/Entourage/2008/Main Identity/ Messages/0T/0B/0M/0K/ You'll find caches for: Attachments Contacts Events Messages Notes Tasks Each has its own structure. If you're interested in finding a contact then be sure to use "mdls" on a cache file from the Contacts folder instead of the Messages folder. Drag one of these cache files into the Terminal window and it will fill in the path to the file. Press the return key and you should see something like this: com_microsoft_entourage_accountID = 36 com_microsoft_entourage_author_email_addresses = ( "mecklists at comcast.net" ) com_microsoft_entourage_categories = ( 7 ) com_microsoft_entourage_completed = 0 com_microsoft_entourage_flagged = 0 com_microsoft_entourage_folderID = 10 com_microsoft_entourage_forwarded = 0 com_microsoft_entourage_has_text_content = 0 com_microsoft_entourage_hasDueDate = 0 com_microsoft_entourage_hasStartDate = 0 com_microsoft_entourage_isFromMailingList = 1 com_microsoft_entourage_message_kind = 1 com_microsoft_entourage_priority = 0 com_microsoft_entourage_projects = ( 0, 0 ) com_microsoft_entourage_recordID = 142867 com_microsoft_entourage_recpient_email_addresses = ( "youtalk at entourage.mvps.org" ) com_microsoft_entourage_redirected = 0 com_microsoft_entourage_repliedTo = 0 com_microsoft_entourage_toEmailAddresses = ( "youtalk at entourage.mvps.org" ) com_microsoft_entourage_toRecipients = ( "Entourage Help Page mailing list" ) com_microsoft_entourage_unread = 1 kMDItemAlternateNames = ( "142867.vRge08Message" ) kMDItemAuthors = ( "William Smith" ) kMDItemContentCreationDate = 2009-02-21 16:18:28 -0600 kMDItemContentModificationDate = 2009-02-21 16:18:29 -0600 kMDItemContentType = "com.microsoft.entourage08.virtual.message" kMDItemContentTypeTree = ( "com.microsoft.entourage08.virtual.message", "public.email-message", "public.message", "public.data", "public.item" ) kMDItemCoverage = "Temporary Items" kMDItemDisplayName = "Re: Raw Query" kMDItemFSContentChangeDate = 2009-02-21 16:18:29 -0600 kMDItemFSCreationDate = 2009-02-21 16:18:29 -0600 kMDItemFSCreatorCode = "" kMDItemFSFinderFlags = 0 kMDItemFSHasCustomIcon = 0 kMDItemFSInvisible = 0 kMDItemFSIsExtensionHidden = 0 kMDItemFSIsStationery = 0 kMDItemFSLabel = 0 kMDItemFSName = "142867.vRge08Message" kMDItemFSNodeCount = 0 kMDItemFSOwnerGroupID = 20 kMDItemFSOwnerUserID = 502 kMDItemFSSize = 2235 kMDItemFSTypeCode = "" kMDItemKeywords = ( " Mailing Lists" ) kMDItemKind = "vrge08_message" kMDItemLastUsedDate = 2009-02-21 16:18:28 -0600 kMDItemRecipients = ( "Entourage Help Page mailing list" ) kMDItemTitle = "Re: Raw Query" kMDItemUsedDates = ( 2009-02-21 00:00:00 -0600 ) You might notice that the above is actually information about this message that I'm typing now. If you look for things like E-mail addresses, dates, etc., then you'll see they are associated to "kMDItem..." words. These are what you'll use in your raw query. Notice that toward the very end of the list is this: kMDItemTitle = "Re: Raw Query" That's the subject of this message. Therefore, if I wanted to do a raw query to search for the subject of messages then I'd do the following in Entourage: 1. Select Edit menu --> Advanced Search... 2. Select either "Match if all/any criteria are met" from the first drop down menu in the Search pane. 3. Select "Raw Query" from the next drop down menu. 4. Enter (kMDItemTitle == "Re: Raw Query") That should return this message and any others you've received with the same subject. If necessary, you may need to be searching "All Messages" instead of just the current folder. Now, you're interested in case sensitivity. Raw queries are already case sensitive. You can test this by searching for: (kMDItemTitle == "Re: RAW Query") You'll notice no results are returned. Refer to the "Query Expression Syntax" page I mentioned above and you can do interesting things like: find (x or y) and z find x in all messages last week find "Yell", "yell", "Do not yell" but not "Yellow" find x whether it's "x" or "X" (case insensitive) Hope this is enough to get you started. -- bill Entourage Help Page Entourage Help Blog YouTalk Twitter: follow From ElvisCruz at mac.com Wed Feb 25 14:15:41 2009 From: ElvisCruz at mac.com (Elvis Cruz) Date: Wed, 25 Feb 2009 14:15:41 -0500 Subject: Why can't I update Office 2004 11.4.0? Message-ID: Hi Everyone, When I try installing the updater, I get a message about not having the software needed to install. What does that mean? Also, when I go to the help menu in Entourage, and click on Check for Updates, I get a message that there are no updates at this time. Shouldn?t it tell me I can update to 11.5.0? Thanks From dianeross at mvps.org Wed Feb 25 14:49:27 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 25 Feb 2009 11:49:27 -0800 Subject: Why can't I update Office 2004 11.4.0? In-Reply-To: Message-ID: On 2/25/09 11:15 AM, "Elvis Cruz" wrote: > When I try installing the updater, I get a message about not having the > software needed to install. What does that mean? Certain updaters require others updaters to be installed first. Microsoft Office 2004 for Mac 11.5.3 Update released December 9, 2008, 15.1 mb. Requires 11.5.2 be installed... contains updated time zone information. Microsoft Office 2004 for Mac 11.5.2 Update released: October 14, 2008 13mb. Requires 11.5.1 be installed....contains a critical security update for Excel. Microsoft Office 2004 for Mac 11.5.1 Update released: Tuesday, August 12, 2008 15mb. Requires 11.5.0 be installed. Microsoft Office 2004 for Mac 11.5.0 Update released June 24, 2008 (This is a combo updater. This update includes all the improvements that were released in previous Office 2004 updates.) 59mb > > Also, when I go to the help menu in Entourage, and click on Check for > Updates, I get a message that there are no updates at this time. Shouldn?t > it tell me I can update to 11.5.0? Download and run this script application. Copy and paste the results into your reply. (note there are different scripts for 2008) It gives the version number for each Office application, the component plugin and your OS version. Even if ALL the Office applications aren't updated each time, the Microsoft Component Plugin, which isn't an app, will always show the latest update. In case the above link does not work: Example for Office 2008: Last update applied: Tuesday, December 9, 2008 4 Microsoft Entourage.app: 12.1.5 Microsoft Excel.app: 12.1.5 Microsoft Word.app: 12.1.5 Microsoft PowerPoint.app: 12.1.5 MicrosoftComponentPlugin:Tuesday, December 9, 2008 4:05:17 PM Junk E-Mail Protection:Monday, November 24, 2008 3:01:42 PM Mac OS X 10.5.6 (9G55) -- Diane From barry at barryw.net Wed Feb 25 17:48:32 2009 From: barry at barryw.net (Barry Wainwright) Date: Wed, 25 Feb 2009 22:48:32 +0000 Subject: Why can't I update Office 2004 11.4.0? In-Reply-To: References: Message-ID: Office 11.5 doesn't necessarily mean Entourage 11.5 - individual apps can be at different versions to the overall 'office version number'. to check what version of office is installed, check the version of the file Applications/Microsoft Office/Office/Microsoft ComponentPlugin. So far, this has always been updated with office and carries the same version number as the office update. -- Barry On 25 Feb 2009, at 19:15, Elvis Cruz wrote: > Hi Everyone, > > When I try installing the updater, I get a message about not having > the > software needed to install. What does that mean? > > Also, when I go to the help menu in Entourage, and click on Check for > Updates, I get a message that there are no updates at this time. > Shouldn?t > it tell me I can update to 11.5.0? > > Thanks > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org From ElvisCruz at mac.com Thu Feb 26 10:07:31 2009 From: ElvisCruz at mac.com (Elvis Cruz) Date: Thu, 26 Feb 2009 10:07:31 -0500 Subject: Why can't I update Office 2004 11.4.0? In-Reply-To: Message-ID: Diane, thanks for the prompt response! I tried downloading the below mentioned script... (http://www.entourage.mvps.org/downloads/scripts/find_office/04/FindOfficeV ersionInfo04v_app.zip>) ... But I couldn't get it to download. Safari wouldn't download it, never even took me to the web page. Is the URL correct? Thanks, Elvis > From: Diane Ross > Reply-To: YouTalk mailing list for discussion of Microsoft Entourage > > Date: Wed, 25 Feb 2009 11:49:27 -0800 > To: YouTalk mailing list for discussion of Microsoft Entourage > > Conversation: Why can't I update Office 2004 11.4.0? > Subject: Re: Why can't I update Office 2004 11.4.0? > > On 2/25/09 11:15 AM, "Elvis Cruz" wrote: > >> When I try installing the updater, I get a message about not having the >> software needed to install. What does that mean? > > Certain updaters require others updaters to be installed first. > > Microsoft Office 2004 for Mac 11.5.3 Update released December 9, 2008, 15.1 > mb. Requires 11.5.2 be installed... contains updated time zone information. > > Microsoft Office 2004 for Mac 11.5.2 Update released: October 14, 2008 13mb. > Requires 11.5.1 be installed....contains a critical security update for > Excel. > > Microsoft Office 2004 for Mac 11.5.1 Update released: Tuesday, August 12, > 2008 15mb. Requires 11.5.0 be installed. > > Microsoft Office 2004 for Mac 11.5.0 Update released June 24, 2008 (This is > a combo updater. This update includes all the improvements that were > released in previous Office 2004 updates.) 59mb >> >> Also, when I go to the help menu in Entourage, and click on Check for >> Updates, I get a message that there are no updates at this time. Shouldn?t >> it tell me I can update to 11.5.0? > > Download and run this script application. Copy and paste the results into > your reply. (note there are different scripts for 2008) > > ersionInfo04v_app.zip> > > It gives the version number for each Office application, the component > plugin and your OS version. Even if ALL the Office applications aren't > updated each time, the Microsoft Component Plugin, which isn't an app, will > always show the latest update. > > > > > In case the above link does not work: > > > Example for Office 2008: > > Last update applied: Tuesday, December 9, 2008 4 > > Microsoft Entourage.app: 12.1.5 > Microsoft Excel.app: 12.1.5 > Microsoft Word.app: 12.1.5 > Microsoft PowerPoint.app: 12.1.5 > MicrosoftComponentPlugin:Tuesday, December 9, 2008 4:05:17 PM > Junk E-Mail Protection:Monday, November 24, 2008 3:01:42 PM > Mac OS X 10.5.6 (9G55) > > -- > Diane > > > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org From roger at rogercohen.com Thu Feb 26 10:32:58 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Thu, 26 Feb 2009 10:32:58 -0500 Subject: Why can't I update Office 2004 11.4.0? In-Reply-To: Message-ID: Elvis Cruz wrote on 2/26/09 10:07 AM: > Diane, thanks for the prompt response! > > I tried downloading the below mentioned script... > > ... But I couldn't get it to download. Safari wouldn't download it, never > even took me to the web page. Is the URL correct? > > Thanks, > > Elvis It downloaded OK here in both Safari and Firefox. Try command-clicking on the URL as it is formed above, using chevrons instead of parentheses to enclose the contents of the link. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From dianeross at mvps.org Thu Feb 26 15:30:35 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 26 Feb 2009 12:30:35 -0800 Subject: Why can't I update Office 2004 11.4.0? In-Reply-To: Message-ID: On 2/26/09 7:07 AM, "Elvis Cruz" wrote: > Is the URL correct? It's not a page. It's a file. Note it ends in .zip. If you want to go to the page where it's listed along with a script for the Script Menu Items folder, this is the link: Scripts belong in the Entourage Script Menu Items located in the Documents/Microsoft User Data Folder. You can also run the script from your User Script menu folder. A script application does not go in the Entourage Script Menu Items folder. Place it on the desktop, in a Finder window, in your User Script menu folder, or in the Dock for easy access. -- Diane From DMajor at Geosyntec.com Fri Feb 27 07:15:03 2009 From: DMajor at Geosyntec.com (DMajor at Geosyntec.com) Date: Fri, 27 Feb 2009 07:15:03 -0500 Subject: Date change when moving emails to shared folders In-Reply-To: Message-ID: Folks, we are in a mixed environment with Mac and PC users placing moving emails from their outlook or entourage mailboxes to shared folders (public) on our exchange server for project communication/tracking. However, we noticed that when we move an email message from entourage to the shared folder, it changes the date to when it was placed into the folder, not on the date the email was received. That is a problem for searching the shared folder for the sequence of emails. Any solutions? Thanx And we are all using the latest update of entourage and OS X Dave From gopalpromoth at gmail.com Sat Feb 28 06:39:15 2009 From: gopalpromoth at gmail.com (promoth gopal) Date: Sat, 28 Feb 2009 17:09:15 +0530 Subject: Backup Entourage Message-ID: I have some problem in taking backup in Entourage Mail can you guide on this. And one more Question I ahve created a Folder in Entourage. i want to take backup only that folder how to do Please Help me out on This From dianeross at mvps.org Sat Feb 28 15:36:04 2009 From: dianeross at mvps.org (Diane Ross) Date: Sat, 28 Feb 2009 12:36:04 -0800 Subject: Backup Entourage In-Reply-To: Message-ID: Please don't include the listmom on questions. Thanks!! > I have some problem in taking backup in Entourage Mail can you guide on > this. Your question isn't clear, please give more details. > > And one more Question I ahve created a Folder in Entourage. i want to take > backup only that folder how to do Drag the folder to the desktop as an MBOX file. The Entourage Help Blog has a series now on backing up Entourage. For backing up individual files, see "Backup individual items" -- Diane