From nmielke at microsoft.com Wed Jul 1 20:38:29 2009 From: nmielke at microsoft.com (Nadyne Mielke) Date: Thu, 2 Jul 2009 00:38:29 +0000 Subject: Entourage 2004 user- can you verify? In-Reply-To: Message-ID: Automator actions are included in Office 2008 Standard Edition and Office 2008 Special Media Edition. Automator actions are not included in Office 2008 Home and Student Edition. We did not go back to add Automator actions to any edition of Office 2004. /nr On 6/26/09 6:31 PM, "Geoff WALLACE" wrote: > Hello Diane, > > I have a Mac pro Tower running OS X 10.5.7 with office 2004 and 2008 > Installed. > > Also have an eMac with OS X 10.5.7 and only Office 2004 installed. > > It appears that Office 2004 does not install any Automator Actions. > > The Folder Hard Disk/Library/Automator does not exist under Office 2004, > under Office 2008, all the Scripts in this Folder are for Office Products, > so it appears that this Folder is installed when Office 2008 with Automator > Support version is installed. All these Office Scripts have creation dates > from 8th October 2007 to 3rd December 2007, so appear to have been created > for Office 2008, which was released in January 2008 I think. > > Automator Actions can also be installed in Hard > Disk/Users/YourName/Library/Automator. In this Folder I have some Automator > Scripts installed by Graphic Converter. > > In the Library/Automator Folder I have, Intego Backup and an Action to Save > a Webpage as a pdf file. > > Hope this answers the question for you Diane. > > -- > Do you own or use an Apple Macintosh Computer? > If so at some time you will need the macfixer > Mob: 0412 056 033 Ph: 61 3 9893 1677 > Geoff WALLACE > > >> From: Diane ROSS >> Reply-To: Ent YouTalk mailing List list >> Date: Fri, 26 Jun 2009 13:18:15 -0700 >> To: Ent YouTalk mailing List list >> Subject: Entourage 2004 user- can you verify? >> >> I need someone to verify something for me for Entourage 2004. If you have >> not installed Office 2008, can you tell me if this Automator action is >> installed for Entourage 2004? >> >> Open Automator in Applications. Check for this workflow: >> >> Export Entourage Contacts >> >> I'm writing the tutorial for exporting contacts using Automator and need to >> know if this will work for Entourage 2004 users. Sorry, Entourage X users. >> There is no export as Entourage archive (.rge) file in Office X. >> >> -- >> Diane > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe > From lamb0437 at bellsouth.net Sat Jul 4 18:18:59 2009 From: lamb0437 at bellsouth.net (Chuck Lamb) Date: Sat, 04 Jul 2009 18:18:59 -0400 Subject: Duplicating contacts and calendars Message-ID: I use Entourage for mail, contact, calendar, notes, etc. I have mobileme sync working and recently upgraded my iPhone 2G to a 3GS. After my first sync all my contacts, calendars, events, etc, doubled and in many cases quadrupled. Any ideas how to remove the duplicates? Thanks Chuck From rmkriss at att.net Sun Jul 5 10:20:18 2009 From: rmkriss at att.net (Richard Kriss) Date: Sun, 05 Jul 2009 09:20:18 -0500 Subject: Entourage Feedback Message-ID: Entourage 2008 12.1.9 has been crashing on startup and I just sent the following to Microsoft using the Help/Feedback thing. I have no idea why it is crashing on startup and don't understand the OS X crash report.. Once it gets going it works perfect. Process: Microsoft Entourage [278] Path: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage Identifier: com.microsoft.Entourage Version: 12.1.9 (12.1.9) Build Info: Unknown-90515~0 Code Type: X86 (Native) Parent Process: launchd [171] Interval Since Last Report: 737 sec Crashes Since Last Report: 3 Per-App Interval Since Last Report: 76 sec Per-App Crashes Since Last Report: 1 Date/Time: 2009-07-05 09:11:26.202 -0500 OS Version: Mac OS X 10.5.7 (9J61) Report Version: 6 Anonymous UUID: 4105D98F-7B0A-4F0A-8080-E34F8623AE14 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Thread 0 Crashed: 0 dyld 0x8fe18be4 stub_binding_helper_interface + 2 1 com.microsoft.Entourage 0x005cdb85 0x1000 + 6081413 2 dyld 0x8fe12f36 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 246 3 dyld 0x8fe0e7e3 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 307 4 dyld 0x8fe0e8c9 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 57 5 dyld 0x8fe04102 dyld::initializeMainExecutable() + 146 6 dyld 0x8fe07bcf dyld::_main(mach_header const*, unsigned long, int, char const**, char const**, char const**) + 3087 7 dyld 0x8fe01872 dyldbootstrap::start(mach_header const*, int, char const**, long) + 818 8 dyld 0x8fe01037 _dyld_start + 39 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x023353d8 ebx: 0x00aa6960 ecx: 0x00000000 edx: 0x023353d8 edi: 0x00000008 esi: 0x023353d8 ebp: 0xbfffe358 esp: 0xbfffe338 ss: 0x0000001f efl: 0x00010282 eip: 0x8fe18be4 cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 cr2: 0x00404ca8 Binary Images: 0x1000 - 0x6f9fcf +com.microsoft.Entourage 12.1.9 (12.1.9) /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage 0xecf000 - 0xf4dfdf +com.microsoft.netlib 12.1.9 (12.1.9) <26a81d4c031140889a0b57bee9d3e6a2> /Applications/Microsoft Office 2008/Office/Netlib.framework/Versions/12/Netlib 0xf6d000 - 0x1198fce +com.microsoft.mcp 12.1.9 (12.1.9) <21daa3dd3e0e4e9f9d118c9d4273cded> /Applications/Microsoft Office 2008/Office/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponen tPlugin 0x1245000 - 0x1301fd3 +com.microsoft.powerplant 12.1.9 (12.1.9) <771dc1fe863f4377b25c917006acc622> /Applications/Microsoft Office 2008/Office/PowerPlant.framework/Versions/12/PowerPlant 0x1454000 - 0x16a6fef +com.microsoft.entourage.core.framework 12.1.9 (12.1.9) <89b39f8ba12a47ed993ea1f47d7c8f09> /Applications/Microsoft Office 2008/Office/EntourageCore.framework/Versions/12/EntourageCore 0x190f000 - 0x1c4ffef +com.microsoft.entourage.legacy.framework 12.1.9 (12.1.9) /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/Versions/12/EntourageLegacy 0x21b6000 - 0x21c0ffa +com.microsoft.merp 2.2.0 (2.2.0) /Applications/Microsoft Office 2008/Office/merp.framework/Versions/12/merp 0x21c6000 - 0x21e5fff +com.microsoft.powerplantcore 12.1.9 (12.1.9) <21fa83fe9d9740a6bf34e53b58e19785> /Applications/Microsoft Office 2008/Office/PowerPlantCore.framework/Versions/12/PowerPlantCore 0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) /usr/lib/dyld 0x90003000 - 0x90003ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib .framework/Versions/A/vecLib 0x9001c000 - 0x9001cffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 0x901da000 - 0x901dcfff com.apple.securityhi 3.0 (30817) <8c9db9ce1626eff2aff002549fb58d7d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI .framework/Versions/A/SecurityHI 0x901dd000 - 0x90310fef com.apple.CoreFoundation 6.5.6 (476.18) <2d52bab73660117571bd6486dc318f8e> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio n 0x90384000 - 0x90855fbe libGLProgrammability.dylib ??? 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(???) <36c871d5da9b49bb5bcf0449833d1dc5> /usr/lib/libresolv.9.dylib 0x96a24000 - 0x96a2cfff com.apple.DiskArbitration 2.2.1 (2.2.1) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitrat ion 0x96a2d000 - 0x96a4cffa libJPEG.dylib ??? (???) <348a77547e3646c80704ddfd88f6e008> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor ks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 0x96a4d000 - 0x9724bfef com.apple.AppKit 6.5.7 (949.46) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x97251000 - 0x974cdfe7 com.apple.Foundation 6.5.8 (677.24) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib 0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib From dianeross at mvps.org Sun Jul 5 14:05:22 2009 From: dianeross at mvps.org (Diane Ross) Date: Sun, 05 Jul 2009 11:05:22 -0700 Subject: Entourage Feedback In-Reply-To: Message-ID: On 7/5/09 7:20 AM, "Richard Kriss" wrote: Was this an Apple report or a MERP report? > Parent Process: launchd [171] This is an Apple process. > Thread 0 Crashed: > 0 dyld 0x8fe18be4 > stub_binding_helper_interface + 2 > 1 com.microsoft.Entourage 0x005cdb85 0x1000 + 6081413 > 2 dyld 0x8fe12f36 > ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 246 > 3 dyld 0x8fe0e7e3 > ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, > unsigned int) + 307 > 4 dyld 0x8fe0e8c9 > ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 57 > 5 dyld 0x8fe04102 > dyld::initializeMainExecutable() + 146 > 6 dyld 0x8fe07bcf dyld::_main(mach_header > const*, unsigned long, int, char const**, char const**, char const**) + 3087 > 7 dyld 0x8fe01872 > dyldbootstrap::start(mach_header const*, int, char const**, long) + 818 > 8 dyld 0x8fe01037 _dyld_start + 39 It appears to be a problem in the launching process. -- Diane From rmkriss at att.net Sun Jul 5 14:13:30 2009 From: rmkriss at att.net (Richard Kriss) Date: Sun, 05 Jul 2009 13:13:30 -0500 Subject: Entourage Feedback In-Reply-To: Message-ID: It was an Apple report ....the MERP's usually don't say much. I figured someone on Microsoft Entourage development team should see what OS X says is the problem. Entourage is the only app that seems to crash on start in my setup. On Sunday7/5/09 1:05 PM, "Diane Ross" wrote: > On 7/5/09 7:20 AM, "Richard Kriss" wrote: > > Was this an Apple report or a MERP report? > >> Parent Process: launchd [171] > > This is an Apple process. > >> Thread 0 Crashed: >> 0 dyld 0x8fe18be4 >> stub_binding_helper_interface + 2 >> 1 com.microsoft.Entourage 0x005cdb85 0x1000 + 6081413 >> 2 dyld 0x8fe12f36 >> ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 246 >> 3 dyld 0x8fe0e7e3 >> ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, >> unsigned int) + 307 >> 4 dyld 0x8fe0e8c9 >> ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 57 >> 5 dyld 0x8fe04102 >> dyld::initializeMainExecutable() + 146 >> 6 dyld 0x8fe07bcf dyld::_main(mach_header >> const*, unsigned long, int, char const**, char const**, char const**) + 3087 >> 7 dyld 0x8fe01872 >> dyldbootstrap::start(mach_header const*, int, char const**, long) + 818 >> 8 dyld 0x8fe01037 _dyld_start + 39 > > > It appears to be a problem in the launching process. From dianeross at mvps.org Sun Jul 5 14:20:12 2009 From: dianeross at mvps.org (Diane Ross) Date: Sun, 05 Jul 2009 11:20:12 -0700 Subject: Windows Live Hotmail In-Reply-To: Message-ID: On 7/5/09 7:04 AM, "George" wrote: > Has anyone successfully setup a Windows Live Hotmail account within > Entourage? If so did you have to deviate from the instructions? > I can receive email in my Hotmail live account but cannot send. I can send > from the web page. > I have setup both Entourage 2004 and 2008. Can't send from either. > Clues appreciated. Setup Windows Live Hotmail in Entourage as a POP account 1. If you can receive but not send then you have a bad SMTP configuration 2. If you can send but not receive you have a bad POP or IMAP configuration Under Sending mail, click on advanced sending options. Compare your setting with the example in the link. -- Diane From dianeross at mvps.org Sun Jul 5 14:41:04 2009 From: dianeross at mvps.org (Diane Ross) Date: Sun, 05 Jul 2009 11:41:04 -0700 Subject: Entourage Feedback In-Reply-To: Message-ID: On 7/5/09 11:13 AM, "Richard Kriss" wrote: > It was an Apple report ....the MERP's usually don't say much. When you get an Apple report that is an indication to me that it's an Apple issue that involved Entourage. Standards are run combo updaters to overwrite files. Next step would be to do an "Archive & Install". If it's not software, then we need to look at hardware. Check RAM. One user recently found it was his logic board that was causing problems. Entourage was the only indicator that something was wrong. If you can eliminate Entourage itself this would be a good start. You could test in a new User, but if it's hardware, then you would need to also test on another computer. > I figured > someone on Microsoft Entourage development team should see what > OS X says is the problem. Entourage is the only app that seems to > crash on start in my setup. Getting a developer to read a log like this is near impossible. They are way too busy to help troubleshoot issues. Mere mortals like me can only get clues from the logs. -- Diane From rmkriss at att.net Sun Jul 5 14:54:54 2009 From: rmkriss at att.net (Richard Kriss) Date: Sun, 05 Jul 2009 13:54:54 -0500 Subject: Entourage Feedback In-Reply-To: Message-ID: I restarted and cannot make it fail. Must have been a flaky OS X startup. Will watch is for a few days to see what happens. On Sunday7/5/09 1:41 PM, "Diane Ross" wrote: > On 7/5/09 11:13 AM, "Richard Kriss" wrote: > >> It was an Apple report ....the MERP's usually don't say much. > > When you get an Apple report that is an indication to me that it's an Apple > issue that involved Entourage. Standards are run combo updaters to overwrite > files. Next step would be to do an "Archive & Install". > > If it's not software, then we need to look at hardware. Check RAM. One user > recently found it was his logic board that was causing problems. Entourage > was the only indicator that something was wrong. > > If you can eliminate Entourage itself this would be a good start. > > You could test in a new User, but if it's hardware, then you would need to > also test on another computer. > >> I figured >> someone on Microsoft Entourage development team should see what >> OS X says is the problem. Entourage is the only app that seems to >> crash on start in my setup. > > Getting a developer to read a log like this is near impossible. They are way > too busy to help troubleshoot issues. Mere mortals like me can only get > clues from the logs. > > From gvon.1 at cox.net Sun Jul 5 16:19:56 2009 From: gvon.1 at cox.net (George) Date: Sun, 05 Jul 2009 13:19:56 -0700 Subject: Windows Live Hotmail In-Reply-To: Message-ID: On 7/5/09 11:20 AM, "Diane Ross" wrote: >> Has anyone successfully setup a Windows Live Hotmail account within >> Entourage? If so did you have to deviate from the instructions? >> I can receive email in my Hotmail live account but cannot send. I can send >> from the web page. >> I have setup both Entourage 2004 and 2008. Can't send from either. >> Clues appreciated. > > Setup Windows Live Hotmail in Entourage as a POP account > > > > 1. If you can receive but not send then you have a bad SMTP configuration > > Under Sending mail, click on advanced sending options. Compare your setting > with the example in the link. I think I have SMTP setup in accordance with the above URL and: . I have: SMTP server: smtp.live.com And have selected: SMTP service requires secure connection (SSL) SMTP server requires authentication Use same settings as receiving mail server. When I send nothing happens and it eventually times out. Receives email ok. George Entourage v 12.1.9 From roger at rogercohen.com Sun Jul 5 16:51:00 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Sun, 05 Jul 2009 16:51:00 -0400 Subject: Windows Live Hotmail In-Reply-To: Message-ID: George wrote on 7/5/09 4:19 PM: > I have: > SMTP server: smtp.live.com > And have selected: > SMTP service requires secure connection (SSL) > SMTP server requires authentication > Use same settings as receiving mail server. > > When I send nothing happens and it eventually times out. > Receives email ok. > George > Entourage v 12.1.9 I have the same problem. I can receive Hotmail in Entourage, but can not send Hotmail from Entourage. OS 10.4.11 Entourage 2004 all updates ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From dianeross at mvps.org Sun Jul 5 18:18:00 2009 From: dianeross at mvps.org (Diane Ross) Date: Sun, 05 Jul 2009 15:18:00 -0700 Subject: Windows Live Hotmail In-Reply-To: Message-ID: On 7/5/09 1:19 PM, "George" wrote: > When I send nothing happens and it eventually times out. > Receives email ok. Your ISP must require a different authentication. If you have another POP account, check the port number etc that is used there. How to use tcpflow to test Send & Receive: Download the correct version of tcpflow (Intel or PPC) Follow the directions listed. -- Diane From roger at rogercohen.com Sun Jul 5 18:31:23 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Sun, 05 Jul 2009 18:31:23 -0400 Subject: Windows Live Hotmail In-Reply-To: Message-ID: Diane Ross wrote on 7/5/09 6:18 PM: > Your ISP must require a different authentication. If you have another POP > account, check the port number etc that is used there. I changed my Hotmail SMTP account setting to: Override default SMTP port: 587. Now I can send from Hotmail (smtp.live.com) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From dianeross at mvps.org Sun Jul 5 18:47:08 2009 From: dianeross at mvps.org (Diane Ross) Date: Sun, 05 Jul 2009 15:47:08 -0700 Subject: Windows Live Hotmail In-Reply-To: Message-ID: On 7/5/09 3:31 PM, "Roger S. Cohen" wrote: > > I changed my Hotmail SMTP account setting to: > > Override default SMTP port: 587. > > Now I can send from Hotmail (smtp.live.com) Glad it's working now. SMTP can always be set to your ISP's setting. -- Diane From roger at rogercohen.com Sun Jul 5 18:52:20 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Sun, 05 Jul 2009 18:52:20 -0400 Subject: Windows Live Hotmail In-Reply-To: Message-ID: Diane Ross wrote on 7/5/09 6:47 PM: >> I changed my Hotmail SMTP account setting to: >> >> Override default SMTP port: 587. >> >> Now I can send from Hotmail (smtp.live.com) > > Glad it's working now. SMTP can always be set to your ISP's setting. My own ISP does not require an SMTP port override. I picked 587 because on of my other ASMTPs requires 587. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From gvon.1 at cox.net Sun Jul 5 18:53:16 2009 From: gvon.1 at cox.net (George) Date: Sun, 05 Jul 2009 15:53:16 -0700 Subject: Windows Live Hotmail In-Reply-To: Message-ID: 7/5/09 3:31 PM Roger S. Cohen >> Your ISP must require a different authentication. If you have another POP >> account, check the port number etc that is used there. > > > I changed my Hotmail SMTP account setting to: > > Override default SMTP port: 587. > > Now I can send from Hotmail (smtp.live.com) > 587 works for me also. Thanks for the help. George From gvon.1 at cox.net Sun Jul 5 18:55:58 2009 From: gvon.1 at cox.net (George) Date: Sun, 05 Jul 2009 15:55:58 -0700 Subject: Windows Live Hotmail In-Reply-To: Message-ID: 7/5/09 3:18 PM Diane Ross > How to use tcpflow to test Send & Receive: > > > > Download the correct version of tcpflow (Intel or PPC) > > Follow the directions listed. 587 works but will look at the above. Didn't realize I had the owner's address. Fixed that. Thanks for the help. George From ElvisCruz at mac.com Wed Jul 8 06:03:38 2009 From: ElvisCruz at mac.com (Elvis Cruz) Date: Wed, 08 Jul 2009 06:03:38 -0400 Subject: Another simple, basic Entourage question. Message-ID: Hey everyone, I often receive emails in HTML (with pix, graphics, etc.). When I go to forward them, the HTML is gone and the email goes out with the pictures as attachments. Am I doing something wrong? From roger at rogercohen.com Wed Jul 8 07:58:32 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Wed, 08 Jul 2009 07:58:32 -0400 Subject: Another simple, basic Entourage question. In-Reply-To: Message-ID: Elvis Cruz wrote on 7/8/09 6:03 AM: > Hey everyone, > > I often receive emails in HTML (with pix, graphics, etc.). When I go to > forward them, the HTML is gone and the email goes out with the pictures as > attachments. > > Am I doing something wrong? Try forwarding as "Forward as Attachment," instead of "Forward." Message [pull down menu] -> Forward as Attachment. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From ElvisCruz at mac.com Wed Jul 8 10:02:30 2009 From: ElvisCruz at mac.com (Elvis Cruz) Date: Wed, 08 Jul 2009 10:02:30 -0400 Subject: Another simple, basic Entourage question. In-Reply-To: Message-ID: Hi Roger, and thanks for answering. Yes, that will forward it as an attachment, but the whole idea is to forward it without it being an attachment, with all the pix / graphics / links in the body of the email, the way I received it. Do you know if Entourage can do that? > From: "Roger S. Cohen" > Reply-To: YouTalk mailing list for discussion of Microsoft Entourage > > Date: Wed, 08 Jul 2009 07:58:32 -0400 > To: YouTalk Entourage List > Conversation: Another simple, basic Entourage question. > Subject: Re: Another simple, basic Entourage question. > > Elvis Cruz wrote on 7/8/09 6:03 AM: > >> Hey everyone, >> >> I often receive emails in HTML (with pix, graphics, etc.). When I go to >> forward them, the HTML is gone and the email goes out with the pictures as >> attachments. >> >> Am I doing something wrong? > > > Try forwarding as "Forward as Attachment," instead of "Forward." > > Message [pull down menu] -> Forward as Attachment. > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Roger S. Cohen, President, Cohen International > roger at rogercohen.com http://www.rogercohen.com > Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe From roger at rogercohen.com Wed Jul 8 10:09:33 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Wed, 08 Jul 2009 10:09:33 -0400 Subject: Another simple, basic Entourage question. In-Reply-To: Message-ID: Elvis Cruz wrote on 7/8/09 10:02 AM: > Hi Roger, and thanks for answering. > > Yes, that will forward it as an attachment, but the whole idea is to forward > it without it being an attachment, with all the pix / graphics / links in > the body of the email, the way I received it. > > Do you know if Entourage can do that? If you "Forward" a complex email, the HTML is parsed, and the resulting email looks like plain text. If you "Forward as Attachment", the attachment is the full original email. I will send you a sample of both off list. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From roger at rogercohen.com Wed Jul 8 10:11:04 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Wed, 08 Jul 2009 10:11:04 -0400 Subject: Another simple, basic Entourage question. In-Reply-To: Message-ID: Elvis Cruz wrote on 7/8/09 10:02 AM: > Hi Roger, and thanks for answering. > > Yes, that will forward it as an attachment, but the whole idea is to forward > it without it being an attachment, with all the pix / graphics / links in > the body of the email, the way I received it. > > Do you know if Entourage can do that? If you "Forward" a complex email, the HTML is parsed, and the resulting email looks like plain text. If you "Forward as Attachment", the attachment is the full original email. I will send you a sample of both off list. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From dianeross at mvps.org Wed Jul 8 18:56:04 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 08 Jul 2009 15:56:04 -0700 Subject: Another simple, basic Entourage question. In-Reply-To: Message-ID: On 7/8/09 7:02 AM, "Elvis Cruz" wrote: > Yes, that will forward it as an attachment, but the whole idea is to forward > it without it being an attachment, with all the pix / graphics / links in > the body of the email, the way I received it. Easiest option as Roger explained is "Forward as Attachment". If you don't want it as an attachment, Copy/Paste works. Entourage's HTML capabilities are just too limited to forward complex HTML. -- Diane From bliindmcgoo at att.net Sun Jul 12 12:10:27 2009 From: bliindmcgoo at att.net (Doug Doudna) Date: Sun, 12 Jul 2009 11:10:27 -0500 Subject: Unable to download update In-Reply-To: Message-ID: I thought that this would be a thank you because after reading the article, I just had a friend who is running OS 10.6 I believe download. He did and put it on a thumb drive, brought it over to me yesterday, and I installed it so I thought. When I started my computer this morning, Microsoft Autoupdate ran and said that there was an update available: 12.1.9. When I chose About Entourage, I am told that I am running version 12.1.0 (080409). Do I need to try to reinstall it again or just forget about it? On 7/4/09 9:43 PM, "youtalk-request at entourage.mvps.org" wrote: >> The same thing happens >> when I try to download directly from the Microsoft site. This has happened >> over and over again and just now happened > > See this article for some solutions: > > Unable to download updates > From dianeross at mvps.org Sun Jul 12 15:15:46 2009 From: dianeross at mvps.org (Diane Ross) Date: Sun, 12 Jul 2009 12:15:46 -0700 Subject: Unable to download update In-Reply-To: Message-ID: On 7/12/09 9:10 AM, "Doug Doudna" wrote: > When I started my computer this morning, Microsoft Autoupdate > ran and said that there was an update available: 12.1.9. When I chose About > Entourage, I am told that I am running version 12.1.0 (080409). Do I need to > try to reinstall it again or just forget about it? Updates contain import fixes so yes, it's important to update. Are you trying to update from an admin account? Do you get any errors when the update completes? If you check the Microsoft Component Plugin file what version is it showing? If it is 12.1.9 and Entourage is 12.1.0, then you need to update again. /Applications/Microsoft Office 2008/Office/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponen Tplugin Dos and Don'ts for a good install Check List to troubleshoot your install -- Diane From dianeross at mvps.org Sun Jul 12 20:33:13 2009 From: dianeross at mvps.org (Diane Ross) Date: Sun, 12 Jul 2009 17:33:13 -0700 Subject: Crash log CoreFoundation Message-ID: Several users have reported crashes that involved the CoreFoundation. I'm reporting my experience below in hopes it will help anyone having a similar issue that involves CoreFoundation and a browser. I installed a beta version of OmniWeb (browser) today and after that, I had all sorts of problems with Entourage. I couldn't insert URLs from the browser into Entourage and had several Entourage crashes. OW never crashed, but I did have problems like not being able to create a new window in OW. After I removed the beta and went back to the release version, my Entourage problems went away. Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2009-07-12 15:54:47 -0700 Application Name: Microsoft Entourage Application Bundle ID: com.microsoft.Entourage Application Signature: OPIM Application Version: 12.1.9.090515 Crashed Module Name: CoreFoundation Crashed Module Version: unknown Crashed Module Offset: 0x00075254 Blame Module Name: CoreFoundation Blame Module Version: unknown Blame Module Offset: 0x00075254 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 -- Diane Ross, Microsoft Mac MVP Entourage Help Page Entourage Help Blog Follow us on twitter From rmkriss at att.net Sun Jul 12 20:41:18 2009 From: rmkriss at att.net (Richard Kriss) Date: Sun, 12 Jul 2009 19:41:18 -0500 Subject: Crash log CoreFoundation In-Reply-To: Message-ID: Thanks for sharing. Good tip On Sunday7/12/09 7:33 PM, "Diane Ross" wrote: > Several users have reported crashes that involved the CoreFoundation. I'm > reporting my experience below in hopes it will help anyone having a similar > issue that involves CoreFoundation and a browser. > > I installed a beta version of OmniWeb (browser) today and after that, I had > all sorts of problems with Entourage. I couldn't insert URLs from the > browser into Entourage and had several Entourage crashes. OW never crashed, > but I did have problems like not being able to create a new window in OW. > > After I removed the beta and went back to the release version, my Entourage > problems went away. > > Error Signature: > Exception: EXC_BAD_ACCESS > Date/Time: 2009-07-12 15:54:47 -0700 > Application Name: Microsoft Entourage > Application Bundle ID: com.microsoft.Entourage > Application Signature: OPIM > Application Version: 12.1.9.090515 > Crashed Module Name: CoreFoundation > Crashed Module Version: unknown > Crashed Module Offset: 0x00075254 > Blame Module Name: CoreFoundation > Blame Module Version: unknown > Blame Module Offset: 0x00075254 > Application LCID: 1033 > Extra app info: Reg=en Loc=0x0409 From gvon.1 at cox.net Sun Jul 12 23:01:36 2009 From: gvon.1 at cox.net (George) Date: Sun, 12 Jul 2009 20:01:36 -0700 Subject: Folders on My Computer Message-ID: At the bottom of my Folder List I have two folders: gsurp gvon/31 The folders are shaded. I assume they are related to my email addresses of gsurp at cox.net and gvon.31 at cox.net. Any clues on how they got there? What can they be used for? Entourage 12.1.9 George From dianeross at mvps.org Mon Jul 13 22:37:19 2009 From: dianeross at mvps.org (Diane Ross) Date: Mon, 13 Jul 2009 19:37:19 -0700 Subject: Folders on My Computer In-Reply-To: Message-ID: On 7/12/09 8:01 PM, "George" wrote: > The folders are shaded. > I assume they are related to my email addresses of gsurp at cox.net and > gvon.31 at cox.net. > Any clues on how they got there? What can they be used for? Check to see if you have online access selected in the Advanced tab of your account. If not, send me a screenshot off list. -- Diane From gvon.1 at cox.net Mon Jul 13 22:52:32 2009 From: gvon.1 at cox.net (George) Date: Mon, 13 Jul 2009 19:52:32 -0700 Subject: Folders on My Computer In-Reply-To: Message-ID: 7/13/09 7:37 PM Diane Ross >> The folders are shaded. >> I assume they are related to my email addresses of gsurp at cox.net and >> gvon.31 at cox.net. >> Any clues on how they got there? What can they be used for? > > Check to see if you have online access selected in the Advanced tab of your > account. If not, send me a screenshot off list. I did have online access selected. It was under the Options tab. Thanks George From dianeross at mvps.org Tue Jul 14 18:40:01 2009 From: dianeross at mvps.org (Diane Ross) Date: Tue, 14 Jul 2009 15:40:01 -0700 Subject: Folders on My Computer In-Reply-To: Message-ID: On 7/13/09 7:52 PM, "George" wrote: > I did have online access selected. It was under the Options tab. It's easy to add something and not see that it added an icon to the folder list. Another one is View "show messages only." Try toggling that and you'll see the Calendar and Address Book icons added to the folder list. You can see the icons right below the Junk folder in this screenshot: -- Diane From ray.cross at citypaper.net Wed Jul 15 08:17:28 2009 From: ray.cross at citypaper.net (Ray Cross) Date: Wed, 15 Jul 2009 08:17:28 -0400 Subject: Folders on My Computer In-Reply-To: References: Message-ID: <68BB0353-CAE7-4CB8-8BD7-29B77224804F@citypaper.net> I'm having problems with entourage. I've reinstalled it as described and still can not get it to run. I get the Microsoft Error Reporting Box that tells me that Entourage has encountered a problem. Any ideas? On Jul 14, 2009, at 6:40 PM, Diane Ross wrote: > On 7/13/09 7:52 PM, "George" wrote: > >> I did have online access selected. It was under the Options tab. > > It's easy to add something and not see that it added an icon to the > folder > list. Another one is View "show messages only." Try toggling that > and you'll > see the Calendar and Address Book icons added to the folder list. > > You can see the icons right below the Junk folder in this screenshot: > > > > -- > Diane > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org? > subject=unsubscribe Thank you. RayCross Senior Account Manager Philadelphia City Paper 215-825-2497 (Direct) 215-735-8444 Ext. 252 Fax: 215-875-1831 Cell: 610-283-6751 ray.cross at citypaper.net Click here for updates on news, special events and entertainment from CityPaper.net. From bliindmcgoo at att.net Wed Jul 15 12:45:03 2009 From: bliindmcgoo at att.net (Doug Doudna) Date: Wed, 15 Jul 2009 11:45:03 -0500 Subject: Unable to download update In-Reply-To: Message-ID: On 7/14/09 5:40 PM, "youtalk-request at entourage.mvps.org" wrote: > Updates contain import fixes so yes, it's important to update. > > Are you trying to update from an admin account? Do you get any errors when > the update completes? If you check the Microsoft Component Plugin file what > version is it showing? If it is 12.1.9 and Entourage is 12.1.0, then you > need to update again. > > /Applications/Microsoft Office > 2008/Office/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponen > Tplugin > > Dos and Don'ts for a good install > > > Check List to troubleshoot your install > > I guess that I need to update it again because the Microsoft Component Plugin file is showing Version 12.1.0. I will read the links that you included before I go to try the install again. From dianeross at mvps.org Wed Jul 15 15:34:07 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 15 Jul 2009 12:34:07 -0700 Subject: Unable to download update In-Reply-To: Message-ID: On 7/15/09 9:45 AM, "Doug Doudna" wrote: > I guess that I need to update it again because the Microsoft Component > Plugin file is showing Version 12.1.0. I will read the links that you > included before I go to try the install again. I would check permissions on folders. For some reason some folders are getting permissions set incorrectly resulting in any saving any new changes. -- Diane From dianeross at mvps.org Wed Jul 15 15:36:56 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 15 Jul 2009 12:36:56 -0700 Subject: Folders on My Computer In-Reply-To: <68BB0353-CAE7-4CB8-8BD7-29B77224804F@citypaper.net> Message-ID: On 7/15/09 5:17 AM, "Ray Cross" wrote: > I'm having problems with entourage. I've reinstalled it as described > and still can not get it to run. > I get the Microsoft Error Reporting Box that tells me that Entourage > has encountered a problem. > Any ideas? Is your problem the same as George described with the icons in the folder window? If not, you should always start a new subject for YOUR problem. You can post the first parts of the error log, but there is no guarantee anyone here will be able to give you an intelligent reading. :-) -- Diane From dianeross at mvps.org Wed Jul 15 18:51:46 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 15 Jul 2009 15:51:46 -0700 Subject: New script to read your messages Message-ID: I know in the past, several users have asked about way to make text larger for those with visual problems. Check out this script that will read your messages to you. Script to read your messages. New! New to using script? See this article: -- Diane From ddummitt at mac.com Thu Jul 16 08:27:24 2009 From: ddummitt at mac.com (Dale Dummitt) Date: Thu, 16 Jul 2009 08:27:24 -0400 Subject: New script to read your messages In-Reply-To: Message-ID: On 7/15/09 6:51 PM, Diane Ross, dianeross at mvps.org wrote: > I know in the past, several users have asked about way to make text larger > for those with visual problems. Check out this script that will read your > messages to you. > > Script to read your messages. New! > > I installed the above script, and ran it to read one message. The next time that I tried to launch Entourage 2004 it threw up a window stating that my 'Rules' file seemed to be corrupt with an 'OK' button. Clicking 'OK' caused Entourage to quit. I trashed the script, restarted the computer, and now things seem to be working properly. YMMV -- Dale ddummitt at mac.com From lbutler at buckinstitute.org Thu Jul 16 14:11:11 2009 From: lbutler at buckinstitute.org (Libbie Butler) Date: Thu, 16 Jul 2009 11:11:11 -0700 Subject: Calendar & Mail Views Message-ID: Hi All: Is there a way I can set up my Entourage so that I can view my calendar and email at the same time? I set up a lot of appointments and it's frustrating for me to switch back & forth between the calendar and my email. Thanks, L From dianeross at mvps.org Thu Jul 16 14:47:01 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 16 Jul 2009 11:47:01 -0700 Subject: New script to read your messages In-Reply-To: Message-ID: On 7/16/09 5:27 AM, "Dale Dummitt" wrote: > I installed the above script, and ran it to read one message. The next time > that I tried to launch Entourage 2004 it threw up a window stating that my > 'Rules' file seemed to be corrupt with an 'OK' button. Clicking 'OK' caused > Entourage to quit. I trashed the script, restarted the computer, and now > things seem to be working properly. YMMV Thanks for the feedback. I'll pass this on to the author. It hasn't caused a problem for me when I tested in 08. Even if you don't have a need for the script, if anyone else can test the script, it would be good to have feedback. Anything that helps people with disabilities is high on my list. -- Diane From ray.cross at citypaper.net Thu Jul 16 14:53:58 2009 From: ray.cross at citypaper.net (Ray Cross) Date: Thu, 16 Jul 2009 14:53:58 -0400 Subject: New script to read your messages In-Reply-To: References: Message-ID: Sorry, but how do I start a new topic. I can't seem to have my issue addressed On Jul 16, 2009, at 2:47 PM, Diane Ross wrote: > On 7/16/09 5:27 AM, "Dale Dummitt" wrote: > >> I installed the above script, and ran it to read one message. The >> next time >> that I tried to launch Entourage 2004 it threw up a window stating >> that my >> 'Rules' file seemed to be corrupt with an 'OK' button. Clicking >> 'OK' caused >> Entourage to quit. I trashed the script, restarted the computer, >> and now >> things seem to be working properly. YMMV > > Thanks for the feedback. I'll pass this on to the author. It hasn't > caused a > problem for me when I tested in 08. > > Even if you don't have a need for the script, if anyone else can > test the > script, it would be good to have feedback. Anything that helps > people with > disabilities is high on my list. > > -- > Diane > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org? > subject=unsubscribe Thank you. RayCross Senior Account Manager Philadelphia City Paper 215-825-2497 (Direct) 215-735-8444 Ext. 252 Fax: 215-875-1831 Cell: 610-283-6751 ray.cross at citypaper.net Click here for updates on news, special events and entertainment from CityPaper.net. From dianeross at mvps.org Thu Jul 16 14:58:05 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 16 Jul 2009 11:58:05 -0700 Subject: Calendar & Mail Views In-Reply-To: Message-ID: On 7/16/09 11:11 AM, "Libbie Butler" wrote: > Is there a way I can set up my Entourage so that I can view my calendar and > email at the same time? I set up a lot of appointments and it's frustrating > for me to switch back & forth between the calendar and my email. You can open a new window under File --> New --> Open new main window. Set this window to the Calendar. You can also add the calendar to the folder list and it switches to the calendar view, but you do loose the message view. It's a tad easier than using the top buttons to switch views. This doesn't show the calendar, but it does give you the event or task window. Under the Script icon in the Menu bar, select one of the default scripts: Create Task from Message Create Note from Message Create Event from Message I recently hooked up a second monitor to my computer and I can't tell you how great this is for situations like this. Hope this helps! -- Diane From dianeross at mvps.org Thu Jul 16 15:21:40 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 16 Jul 2009 12:21:40 -0700 Subject: New script to read your messages In-Reply-To: Message-ID: In Entourage create a new email and address it to YouTalk. youtalk at entourage.mvps.org Enter your subject and you've started your own thread. Some users use "Reply" then change the subject. However, this is not a good habit to learn. Some email clients use info in the headers to keep topics organized and this totally messes up threads. Entourage doesn't have this feature built in at this time. -- Diane On 7/16/09 11:53 AM, "Ray Cross" wrote: > Sorry, but how do I start a new topic. I can't seem to have my issue > addressed > On Jul 16, 2009, at 2:47 PM, Diane Ross wrote: > From ray.cross at citypaper.net Thu Jul 16 15:23:05 2009 From: ray.cross at citypaper.net (Ray Cross) Date: Thu, 16 Jul 2009 15:23:05 -0400 Subject: No subject Message-ID: <7692F9A2-21F9-4F06-94FE-C709AEECC866@citypaper.net> I'm having problems with entourage. I've reinstalled it as described and still can not get it to run. I get the Microsoft Error Reporting Box that tells me that Entourage has encountered a problem. Any ideas? Thank you. RayCross Senior Account Manager Philadelphia City Paper 215-825-2497 (Direct) 215-735-8444 Ext. 252 Fax: 215-875-1831 Cell: 610-283-6751 ray.cross at citypaper.net Click here for updates on news, special events and entertainment from CityPaper.net. From dianeross at mvps.org Thu Jul 16 15:32:13 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 16 Jul 2009 12:32:13 -0700 Subject: Calendar & Mail Views In-Reply-To: Message-ID: Just saw this article that might give you an alternative. Not sure if this would be give more info than My Day or not. iDeskCal puts your events and tasks on your Desktop -- Diane From dianeross at mvps.org Thu Jul 16 16:00:13 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 16 Jul 2009 13:00:13 -0700 Subject: In-Reply-To: <7692F9A2-21F9-4F06-94FE-C709AEECC866@citypaper.net> Message-ID: On 7/16/09 12:23 PM, "Ray Cross" wrote: > I get the Microsoft Error Reporting Box that tells me that Entourage > has encountered a problem. When you get the window with error, click on more info and post the log contents in a message. Check List to troubleshoot your install -- Diane From ray.cross at citypaper.net Thu Jul 16 16:02:16 2009 From: ray.cross at citypaper.net (Ray Cross) Date: Thu, 16 Jul 2009 16:02:16 -0400 Subject: In-Reply-To: References: Message-ID: Here is the "more info" Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2009-07-16 16:01:14 -0400 Application Name: Microsoft Entourage Application Bundle ID: com.microsoft.Entourage Application Signature: OPIM Application Version: 12.1.9.090515 Crashed Module Name: Microsoft Entourage Crashed Module Version: 12.1.9.090515 Crashed Module Offset: 0x0053c09b Blame Module Name: Microsoft Entourage Blame Module Version: 12.1.9.090515 Blame Module Offset: 0x0053c09b Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Thread 0 crashed: # 1 0x0053d09b in Unicode::SwapUniChars(void*, unsigned long) + 0x00000011 (Microsoft Entourage + 0x0053c09b) # 2 0x0241e066 in (anonymous namespace)::SwapArrayOfUniCharStringsStoreToHost(LVariableArray&) + 0x00000052 (EntourageLegacy + 0x00077066) # 3 0x024207df in CRecentAddressMgr::LoadData() + 0x0000020B (EntourageLegacy + 0x000797df) # 4 0x02420d82 in CRecentAddressMgr::Create() + 0x00000056 (EntourageLegacy + 0x00079d82) # 5 0x000bca4f in __mh_execute_header + 0x000BBA4F (Microsoft Entourage + 0x000bba4f) # 6 0x000bcb7a in __mh_execute_header + 0x000BBB7A (Microsoft Entourage + 0x000bbb7a) # 7 0x00028b38 in __mh_execute_header + 0x00027B38 (Microsoft Entourage + 0x00027b38) # 8 0x01f77f8a in CDBUsersMgr::InitializeIdentity(unsigned char) + 0x00000030 (EntourageCore + 0x0008bf8a) # 9 0x000282ff in __mh_execute_header + 0x000272FF (Microsoft Entourage + 0x000272ff) # 10 0x00028a98 in __mh_execute_header + 0x00027A98 (Microsoft Entourage + 0x00027a98) # 11 0x00015976 in __mh_execute_header + 0x00014976 (Microsoft Entourage + 0x00014976) # 12 0x0001b97c in __mh_execute_header + 0x0001A97C (Microsoft Entourage + 0x0001a97c) # 13 0x01d4c70e in LApplication::Run() + 0x0000002C (PowerPlant + 0x0006f70e) # 14 0x0001a32d in __mh_execute_header + 0x0001932D (Microsoft Entourage + 0x0001932d) # 15 0x00002eee in __mh_execute_header + 0x00001EEE (Microsoft Entourage + 0x00001eee) # 16 0x00002e15 in __mh_execute_header + 0x00001E15 (Microsoft Entourage + 0x00001e15) X86 Thread State: eax: 0x733bef6f ebx: 0x024205e5 ecx: 0x040d9600 edx:0x00000001 edi: 0x733bef6f esi: 0xfe3300f2 ebp: 0xbffff328 esp:0xbffff31c ss: 0x0000001f eip: 0x0053d09b cs: 0x00000017 ds:0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010282 Thread 1: # 1 0x900376a7 in _mach_wait_until + 0x00000007 (libSystem.B.dylib + 0x000376a7) # 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329) # 3 0x00f6fd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d) # 4 0x00f6f3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5) # 5 0x00f6f46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c) # 6 0x00f6ff25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25) # 7 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67) X86 Thread State: eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x999a51fa edx:0x000053e0 edi: 0x000053e1 esi: 0x212afce7 ebp: 0xb009da78 esp:0xb009d9ec ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206 Thread 2: # 1 0x90024407 in _semaphore_wait_signal_trap + 0x00000007 (libSystem.B.dylib + 0x00024407) # 2 0x915a96db in pthreadSemaphoreWait(t_pthreadSemaphore*) + 0x00000023 (ColorSync + 0x000496db) # 3 0x915c3dec in CMMConvTask(void*) + 0x0000003C (ColorSync + 0x00063dec) # 4 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67) X86 Thread State: eax: 0xffffffdb ebx: 0x90028262 ecx: 0x04073d7c edx:0x04073d78 edi: 0x00000000 esi: 0x04073da4 ebp: 0xb011eee8 esp:0xb011eeac ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000202 Thread 3: # 1 0x9004e6ec in _accept + 0x0000000C (libSystem.B.dylib + 0x0004e6ec) # 2 0x01a8560c in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x0008060c) # 3 0x90cb8d08 in _PrivateMPEntryPoint + 0x00000033 (CarbonCore + 0x0003ad08) # 4 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67) X86 Thread State: eax: 0x0000001e ebx: 0x01a855bb ecx: 0xb019fd1c edx:0x9004e6ec edi: 0x00000000 esi: 0xb019fee4 ebp: 0xb019fd58 esp:0xb019fd1c ss: 0x0000001f eip: 0x9004e6ec cs: 0x00000007 ds:0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286 Thread 4: # 1 0x9001db1c in _recvfrom + 0x0000000C (libSystem.B.dylib + 0x0001db1c) # 2 0x01a852ba in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000802ba) # 3 0x90cb8d08 in _PrivateMPEntryPoint + 0x00000033 (CarbonCore + 0x0003ad08) # 4 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67) X86 Thread State: eax: 0x0000001d ebx: 0x01a8522b ecx: 0xb0220c9c edx:0x9001db1c edi: 0xb0220e84 esi: 0xb0220ef4 ebp: 0xb0220ce8 esp:0xb0220c9c ss: 0x0000001f eip: 0x9001db1c cs: 0x00000007 ds:0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000246 Thread 5: # 1 0x901101cf in _semaphore_timedwait_trap + 0x00000007 (libSystem.B.dylib + 0x001101cf) # 2 0x01a859cf in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x000809cf) # 3 0x90cb8d08 in _PrivateMPEntryPoint + 0x00000033 (CarbonCore + 0x0003ad08) # 4 0x90023d67 in __pthread_body + 0x00000054 (libSystem.B.dylib + 0x00023d67) X86 Thread State: eax: 0xffffffda ebx: 0x90cec072 ecx: 0x00000000 edx:0x00000000 edi: 0xb02a1ef6 esi: 0x00000000 ebp: 0xb02a1e48 esp:0xb02a1e0c ss: 0x0000001f eip: 0x901101cf cs: 0x00000017 ds:0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000296 Loaded modules: 0: Microsoft Entourage (12.1.9.090515 Reg=en Loc=0x0409): / Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/ MacOS/Microsoft Entourage 1: Netlib: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/ 12/Netlib 2: merp: /Applications/Microsoft Office 2008/Microsoft Entourage.app/ Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp 3: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/ Versions/12/PowerPlantCore 4: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/ Microsoft Entourage.app/Contents/MacOS/../Frameworks/ MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin 5: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/ Versions/12/PowerPlant 6: EntourageCore: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/ Versions/12/EntourageCore 7: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/ Versions/12/EntourageLegacy 8: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit 9: JavaScriptCore: /System/Library/Frameworks/ JavaScriptCore.framework/Versions/A/JavaScriptCore 10: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/ Frameworks/WebCore.framework/Versions/A/WebCore 11: libSystem.B.dylib: /usr/lib/libSystem.B.dylib 12: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib 13: CoreText: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText 14: ATS: /System/Library/Frameworks/ApplicationServices.framework/ Versions/A/Frameworks/ATS.framework/Versions/A/ATS 15: CoreGraphics: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics 16: CoreFoundation: /System/Library/Frameworks/ CoreFoundation.framework/Versions/A/CoreFoundation 17: CoreServices: /System/Library/Frameworks/CoreServices.framework/ Versions/A/CoreServices 18: libicucore.A.dylib: /usr/lib/libicucore.A.dylib 19: libobjc.A.dylib: /usr/lib/libobjc.A.dylib 20: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib 21: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib 22: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 23: libauto.dylib: /usr/lib/libauto.dylib 24: CarbonCore: /System/Library/Frameworks/CoreServices.framework/ Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore 25: OSServices: /System/Library/Frameworks/CoreServices.framework/ Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices 26: CFNetwork: /System/Library/Frameworks/CoreServices.framework/ Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 27: WebServicesCore: /System/Library/Frameworks/ CoreServices.framework/Versions/A/Frameworks/ WebServicesCore.framework/Versions/A/WebServicesCore 28: SearchKit: /System/Library/Frameworks/CoreServices.framework/ Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit 29: Metadata: /System/Library/Frameworks/CoreServices.framework/ Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata 30: libz.1.dylib: /usr/lib/libz.1.dylib 31: Security: /System/Library/Frameworks/Security.framework/Versions/ A/Security 32: DiskArbitration: /System/Library/Frameworks/ DiskArbitration.framework/Versions/A/DiskArbitration 33: libbsm.dylib: /usr/lib/libbsm.dylib 34: SystemConfiguration: /System/Library/Frameworks/ SystemConfiguration.framework/Versions/A/SystemConfiguration 35: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/ Versions/A/CoreAudio 36: ApplicationServices: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/ApplicationServices 37: AE: /System/Library/Frameworks/ApplicationServices.framework/ Versions/A/Frameworks/AE.framework/Versions/A/AE 38: ColorSync: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync 39: PrintCore: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore 40: QD: /System/Library/Frameworks/ApplicationServices.framework/ Versions/A/Frameworks/QD.framework/Versions/A/QD 41: HIServices: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices 42: LangAnalysis: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis 43: FindByContent: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent 44: LaunchServices: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices 45: SpeechSynthesis: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis 46: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/ Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO 47: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib 48: libcups.2.dylib: /usr/lib/libcups.2.dylib 49: libJPEG.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/ Versions/A/Resources/libJPEG.dylib 50: libJP2.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/ Versions/A/Resources/libJP2.dylib 51: libGIF.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/ Versions/A/Resources/libGIF.dylib 52: libRaw.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/ Versions/A/Resources/libRaw.dylib 53: libPng.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/ Versions/A/Resources/libPng.dylib 54: libRadiance.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/ Versions/A/Resources/libRadiance.dylib 55: libxml2.2.dylib: /usr/lib/libxml2.2.dylib 56: libTIFF.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/ Versions/A/Resources/libTIFF.dylib 57: Accelerate: /System/Library/Frameworks/Accelerate.framework/ Versions/A/Accelerate 58: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/ A/Frameworks/vImage.framework/Versions/A/vImage 59: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/ A/Frameworks/vecLib.framework/Versions/A/vecLib 60: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/ Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib 61: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/ Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib 62: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/ Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib 63: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/ Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 64: libiconv.2.dylib: /usr/lib/libiconv.2.dylib 65: DesktopServicesPriv: /System/Library/PrivateFrameworks/ DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv 66: Foundation: /System/Library/Frameworks/Foundation.framework/ Versions/C/Foundation 67: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/ A/Libraries/libGL.dylib 68: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/ Versions/A/Libraries/libGLU.dylib 69: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/ Carbon 70: ImageCapture: /System/Library/Frameworks/Carbon.framework/ Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture 71: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/ Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/ SpeechRecognition 72: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/ A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI 73: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/ Frameworks/Ink.framework/Versions/A/Ink 74: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/ Frameworks/Help.framework/Versions/A/Help 75: OpenScripting: /System/Library/Frameworks/Carbon.framework/ Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting 76: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/ Frameworks/Print.framework/Versions/A/Print 77: HTMLRendering: /System/Library/Frameworks/Carbon.framework/ Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering 78: NavigationServices: /System/Library/Frameworks/Carbon.framework/ Versions/A/Frameworks/NavigationServices.framework/Versions/A/ NavigationServices 79: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/ A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound 80: CommonPanels: /System/Library/Frameworks/Carbon.framework/ Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels 81: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/ Frameworks/HIToolbox.framework/Versions/A/HIToolbox 82: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/ OpenGL 83: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 84: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/ AppKit 85: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/ A/CoreData 86: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/ Versions/A/AudioToolbox 87: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/ Versions/A/AudioUnit 88: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/ Versions/A/QuartzCore 89: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib 90: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/ Versions/A/Libraries/libGLImage.dylib 91: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/ Versions/A/CoreVideo 92: SecurityFoundation: /System/Library/Frameworks/ SecurityFoundation.framework/Versions/A/SecurityFoundation 93: SecurityInterface: /System/Library/Frameworks/ SecurityInterface.framework/Versions/A/SecurityInterface 94: libCGATS.A.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib 95: libCSync.A.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib 96: libRIP.A.dylib: /System/Library/Frameworks/ ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib 97: QuickTime: /System/Library/Frameworks/QuickTime.framework/ Versions/A/QuickTime 98: libresolv.9.dylib: /usr/lib/libresolv.9.dylib 99: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/ A/Kerberos 100: libCyrillicConverter.dylib: /System/Library/CoreServices/ Encodings/libCyrillicConverter.dylib 101: libGreekConverter.dylib: /System/Library/CoreServices/Encodings/ libGreekConverter.dylib 102: libJapaneseConverter.dylib: /System/Library/CoreServices/ Encodings/libJapaneseConverter.dylib 103: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/ libKoreanConverter.dylib 104: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/ libLatin2Converter.dylib 105: libLatin5Converter.dylib: /System/Library/CoreServices/Encodings/ libLatin5Converter.dylib 106: libLatinSuppConverter.dylib: /System/Library/CoreServices/ Encodings/libLatinSuppConverter.dylib 107: libSimplifiedChineseConverter.dylib: /System/Library/ CoreServices/Encodings/libSimplifiedChineseConverter.dylib 108: libTraditionalChineseConverter.dylib: /System/Library/ CoreServices/Encodings/libTraditionalChineseConverter.dylib 109: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL 110: OpenTransport: /System/Library/PrivateFrameworks/ OpenTransport.framework/OpenTransport Operating System Information Operating System: Mac OS X 10.4.11 (Build 8S2167) CPU: Intel Core Duo, Number: 2, Speed: 1660 MHz gestaltPhysicalRAMSize err = 0, result = 1024 MB gestaltSystemVersion err = 0, result = 0x1049 Screen: 1280 x 1024, depth = 32, ltbr = 0, 0, 1024, 1280 Microsoft Application Information: Error Reporting UUID: BDEF8E72-5903-4CB8-8E8F-E3EB660B0ABD Time from launch: 0 hours, 0 minutes, 6 seconds Total errors on this client: 24 On Jul 16, 2009, at 4:00 PM, Diane Ross wrote: > On 7/16/09 12:23 PM, "Ray Cross" wrote: > >> I get the Microsoft Error Reporting Box that tells me that Entourage >> has encountered a problem. > > When you get the window with error, click on more info and post the > log > contents in a message. > > Check List to troubleshoot your install > > > > -- > Diane > > > > > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org? > subject=unsubscribe Thank you. RayCross Senior Account Manager Philadelphia City Paper 215-825-2497 (Direct) 215-735-8444 Ext. 252 Fax: 215-875-1831 Cell: 610-283-6751 ray.cross at citypaper.net Click here for updates on news, special events and entertainment from CityPaper.net. From nmielke at microsoft.com Thu Jul 16 16:41:24 2009 From: nmielke at microsoft.com (Nadyne Mielke) Date: Thu, 16 Jul 2009 20:41:24 +0000 Subject: Calendar & Mail Views In-Reply-To: Message-ID: On 7/16/09 11:11 AM, "Libbie Butler" wrote: > Is there a way I can set up my Entourage so that I can view my calendar and > email at the same time? I set up a lot of appointments and it's frustrating > for me to switch back & forth between the calendar and my email. Thanks, L If you're using Entourage 2008, you might want to try My Day. http://blogs.msdn.com/nadyne/archive/2008/04/11/your-day-is-my-day.aspx Regards, Nadyne. From bliindmcgoo at att.net Thu Jul 16 16:59:18 2009 From: bliindmcgoo at att.net (Doug Doudna) Date: Thu, 16 Jul 2009 15:59:18 -0500 Subject: Unable to download update In-Reply-To: Message-ID: On 7/16/09 3:03 PM, "youtalk-request at entourage.mvps.org" wrote: > >> I guess that I need to update it again because the Microsoft Component >> Plugin file is showing Version 12.1.0. I will read the links that you >> included before I go to try the install again. > > I would check permissions on folders. For some reason some folders are > getting permissions set incorrectly resulting in any saving any new changes. This time I am going to be able to say thank you. After reading all of the hints to a successful update, I repaired permissions with Disk Utility and restarted the computer. After having my friend download the update for me again, I moved it from the thumb drive to my desktop, It then installed correctly. Everything that I have checked so far is version 12.1.9. I just ran the check for updates, and it came up with nothing. From dianeross at mvps.org Thu Jul 16 17:48:07 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 16 Jul 2009 14:48:07 -0700 Subject: Unable to download update In-Reply-To: Message-ID: On 7/16/09 1:59 PM, "Doug Doudna" wrote: > This time I am going to be able to say thank you. After reading all of the > hints to a successful update, I repaired permissions with Disk Utility and > restarted the computer. After having my friend download the update for me > again, I moved it from the thumb drive to my desktop, It then installed > correctly. Everything that I have checked so far is version 12.1.9. I just > ran the check for updates, and it came up with nothing. That's what I like to hear....good news!!! Now that you have the 12.1.9 updater installed they will issue a new update. :-) -- Diane From dianeross at mvps.org Thu Jul 16 17:54:47 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 16 Jul 2009 14:54:47 -0700 Subject: In-Reply-To: Message-ID: On 7/16/09 1:02 PM, "Ray Cross" wrote: > gestaltPhysicalRAMSize err = 0, result = 1024 MB I'm working with Ray offline, but wanted to point out this specific line to those that are following along. This is 1GB of memory. Barely enough to run much after the system takes it's share. System Requirements: Microsoft Office 2008 for Mac 512 MB of RAM or more. Microsoft Office 2004 for Mac only required 256 MB of RAM. Before you update always check how much free space on your drive and how much memory you have installed. Even if you can't afford a new computer, upgrading RAM will be like getting a new computer. See Problems from Insufficient RAM and Free Hard Disk Space -- Diane From roger at rogercohen.com Fri Jul 17 09:43:07 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Fri, 17 Jul 2009 09:43:07 -0400 Subject: Opening Stall - Apparently Resolved Message-ID: Entourage 2004. Mac OS 10.4.11 I had an odd and disturbing event with Entourage yesterday, but it is apparently resolved. I usually have Entourage working, whether in the foreground or background of the front application. Yesterday I found that Entourage had the SPOD*. I had to force quit. I restarted Entourage, and although the main menus appeared (File, Edit, etc.), the main Inbox window would not. Each time I tried to open Entourage I received the SPOD and had to force quit. [*SPOD: Spinning Pizza of Death] I quit Entourage, made a Finder copy of the Main Identity folder, and then ran to Utility tool. Database utility said my database was fine (927 Mb). I ran the utility again, and it was fine. I logged out of my user account, and logged back in. Still couldn't get an Inbox window, and had to force quit. Restarted the Mac, opened Entourage, and it worked. But the Inbox window appeared and populated very slowly, as if in slow motion, filling the window from top-down line by line, at a snail's pace. I found at the top of the Inbox ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From roger at rogercohen.com Fri Jul 17 09:49:54 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Fri, 17 Jul 2009 09:49:54 -0400 Subject: (Resend) Opening Stall - Apparently Resolved Message-ID: (Second posting. I saved the message in the Send Later Drafts folder, quit Entourage, and restarted. Entourage sent the message without my intervention.) Entourage 2004. Mac OS 10.4.11 I had an odd and disturbing event with Entourage yesterday, but it is apparently resolved. I usually have Entourage working, whether in the foreground or background of the front application. Yesterday I found that Entourage had the SPOD*. I had to force quit. I restarted Entourage, and although the main menus appeared (File, Edit, etc.), the main Inbox window would not. Each time I tried to open Entourage I received the SPOD and had to force quit. [*SPOD: Spinning Pizza of Death] I quit Entourage, made a Finder copy of the Main Identity folder, and then ran the Utility tool. Database utility said my database was fine (927 MB). I ran the utility again, and it was fine. I logged out of my user account, and logged back in. Still couldn't get an Inbox window, and had to force quit. Restarted the Mac, opened Entourage, and it worked. But the Inbox window appeared and populated very slowly, as if in slow motion, filling the window from top-down line by line, at a snail's pace. I found at the top of the Inbox a message of 14 MBs. I deleted it from Entourage and from the POP server. Now Entourage works fine. (I have also placed a download size limit on messages.) I have seldom received messages as large as 14 MBs, because my POP provider (Earthlink) prohibits such a large file size. I wonder what happened to Entourage, how to prevent it from happening again, and if there is any damage to Entourage that I should repair. Thanks. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From roger at rogercohen.com Fri Jul 17 10:19:18 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Fri, 17 Jul 2009 10:19:18 -0400 Subject: (Resend) Opening Stall - Apparently Resolved In-Reply-To: <00163646b5bcb04a08046ee75567@google.com> Message-ID: watson.allen at gmail.com wrote on 7/17/09 10:09 AM: > If you've run the Database Utility and it reports all is well, then all is > well. The problem was the message you have deleted. And it may not have been > the size of the message that was the problem; there could have been some kind > of corruption within the message. If this occurs again, try holding down the > Shift key while launching Entourage; it disables any actions that happen at > startup, and should give you a chance to delete the offending message, which > is almost always the top message in the inbox. Thanks for the advice. When I finally did get Entourage to work, I opened the message, thinking it was from a client. The message had all sorts of images in it, and seemed to display properly. I deleted it, anyway, and have not seen any trouble since. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From jonmchan at gmail.com Fri Jul 17 23:25:32 2009 From: jonmchan at gmail.com (Jonathan Chan) Date: Fri, 17 Jul 2009 23:25:32 -0400 Subject: FW: New script to read your messages In-Reply-To: References: Message-ID: <68f339870907172025m713fffceu14fb2d98999c6efe@mail.gmail.com> Hi Dale, Thanks for trying out my script. I find this behavior quite odd as my script does not modify any rules or even access any of those systems. Did you have any rules in existence beforehand? Did you use any of the mail sorting features of the script? Thanks, Jonathan On Thu, Jul 16, 2009 at 2:51 PM, Diane Ross wrote: > Feedback on script. I've asked for all feedback and will forward on to you. > You could join the YouTalk list and answer questions about the script > yourself. Plus you could help with Entourage questions and get an idea of > what beta testing might be like. > > > -- > Diane > ------ Forwarded Message > From: Dale Dummitt > Reply-To: YouTalk mailing list for discussion of Microsoft Entourage > > Date: Thu, 16 Jul 2009 08:27:24 -0400 > To: YouTalk mailing list for discussion of Microsoft Entourage > > Subject: Re: New script to read your messages > > I installed the above script, and ran it to read one message. The next > time > that I tried to launch Entourage 2004 it threw up a window stating that my > 'Rules' file seemed to be corrupt with an 'OK' button. Clicking 'OK' > caused > Entourage to quit. I trashed the script, restarted the computer, and now > things seem to be working properly. YMMV > -- > Dale > ddummitt at mac.com > > ------ End of Forwarded Message > > > From ddummitt at mac.com Sat Jul 18 07:14:10 2009 From: ddummitt at mac.com (Dale Dummitt) Date: Sat, 18 Jul 2009 07:14:10 -0400 Subject: New script to read your messages In-Reply-To: <68f339870907172025m713fffceu14fb2d98999c6efe@mail.gmail.com> Message-ID: On 7/17/09 11:25 PM, Jonathan Chan, jonmchan at gmail.com wrote: > Thanks for trying out my script. I find this behavior quite odd as my script > does not modify any rules or even access any of those systems. Did you have > any rules in existence beforehand? Yes, I had many rules set up. As I stated in my original post, I installed the script and used it to read one message which it did fine and no problems were noted during the remainder of that Entourage session. The problem appeared with the next attempted launch of Entourage when it immediately showed the window stating that my Rules file seemed to be corrupt. The only button in the window was 'OK'. Clicking that button caused Entourage to quit. I subsequently attempted to launch Entourage two or three more times with the same results. I then held down the option key while launching Entourage and verified my database which appeared to be working correctly. I then tried a normal launch of Entourage and got the same results as mentioned above. I was about to attempt restoring Entourage from a recent backup but decided to try a computer restart before doing that. After the restart, Entourage launched normally and has been working correctly since. >Did you use any of the mail sorting > features of the script? No. -- Dale ddummitt at mac.com From rmkriss at att.net Mon Jul 20 13:56:35 2009 From: rmkriss at att.net (Richard Kriss) Date: Mon, 20 Jul 2009 12:56:35 -0500 Subject: Improvements for Microsoft Entourage 2008 for Mac 12 2 0 Message-ID: Description of the Microsoft Office 2008 for Mac 12.2.0 Update Improvements for Microsoft Entourage 2008 for Mac Support for Proxy auto-config (.pac) file. This update adds support for automatically configured Mac OS X proxy network settings. MobileMe accounts are automatically configured in Entourage. This update adds support for automatically configuring MobileMe accounts in Entourage. Junk e-mail filtering definition file is updated. This update includes an updated junk e-mail filtering definition file. Support for configuring POP access for new Windows Live Hotmail. This update adds support for automatically configuring POP access for new Windows Live Hotmail accounts in Entourage. Improved reliability when you send encrypted or digitally signed messages to recipients in different organizations. This update fixes an issue that causes some encrypted or digitally signed messages to be discarded by the receiving server without an undeliverable notification to the sender. From jreed at innovologie.com Tue Jul 21 11:43:45 2009 From: jreed at innovologie.com (John Reed) Date: Tue, 21 Jul 2009 11:43:45 -0400 Subject: Solutions for Sending (SMTP) when using with OS X server mail and/or post fix Message-ID: There are have been a large number of posts across the Internet describing problems with sending mail using Entourage after installing an OS X server or with a new installation of Postfix. Many of these queries report problems but no solutions. The also can crop up when a user tries to use Entourage with a mail system the first time. I installed an OS X server and immediately encountered this with my Entourage clients. A typical message on the Entourage client is as follows: Cannot send mail. The SMTP server does not recognize any of the authentication methods supported by Entourage. Try changing the SMTP authentication options in Account settings or contract your network administrator. OS X uses postfix as its mail server. When you install it, it sets the SMTP port to 25. Your administrator may have changed that to 465 or 587 and you should check to see if that is your problem. If so, you need to go to advanced settings and override the port settings. You can run a couple of quick experiments, for example, by entering 587. However, most of the problems I have read about on the web seem to be with new installations of OS X Server where the port has not been changed. The important point is that when the OS X mail server is installed, the SMPT server is set to port 25 and neither of the other two ports are available. If override is checked in advanced SMTP settings and there is anything other than 25 in the box, Entourage may be set to the wrong port for the server settings. It also turns out that Entourage, the client software, can play naughty in this situation. If on the OS X server (an presumably postfix as well) you set "plain talk" as the encryption method for authentication and then require a user id and password, Entourage will not recognize "plain talk." The encryption method has to be at least the "login" level on the mail server to be recognized. There are stronger encryption methods but we have not tried those. They may work as well. So in the end, the settings for SMTP in Entourage have to be as follows assuming you are using port 25 and not overriding the port settings and you are using "login" and not one of the more advanced forms of encryption on the server: Enter the name of your mail server. Choose advanced settings: Do not choose secure socket layer Uncheck the override the default port setting if it is checked Check require authorization Uncheck or do not check the box for require the same settings as for receiving. Check the box for user and password For user id, enter the short name for the user name that was entered in the OS X Server (or postfix) for accounts For password use the password for the account Assuming that everything is set properly this will probably work. For those who may be experiencing this problem because they have newly installed Entourage, you need to find out two things from the administrator. The first is the port number and the second in the encryption setting level of the server. If the administrator is using "plain talk" and requiring a login I think you are out of luck. If the administrator is using a more advanced form of encryption on the server, for example, "Login" then it is just a matter of getting the port right. It is not clear what happens if with more stringent forms of encryption such as Kerebos. Hope this helps others. It took a few hours and lots of experimeting with OS X, the Apple mail and Entourage clients to figure all this out. From rmkriss at att.net Thu Jul 23 10:49:36 2009 From: rmkriss at att.net (Richard Kriss) Date: Thu, 23 Jul 2009 09:49:36 -0500 Subject: Help Printing Entourage 12.2.0 Size Message-ID: I could use some help with Entourage 12.2.0 font settings for printing. No mater what I font and size I select for printing, it always prints the same large font and waste paper From taso at christidisgeneralcontractinginc.com Thu Jul 23 16:55:56 2009 From: taso at christidisgeneralcontractinginc.com (Anastasios Christidis) Date: Thu, 23 Jul 2009 13:55:56 -0700 Subject: Keychain Access Message-ID: Every few minutes, entourage asks to access my keychain and I need to type in the password. How can I resolve this? Please call if you have any questions. Respectfully, Anastasios Christidis taso at christidisgeneralcontractinginc.com Christidis General Contracting, Inc P.O. Box 3838 La Habra, CA 90632 www.christidisgeneralcontractinginc.com 714-278-0496 office 714-278-0498 fax 714-448-1337 cell CONFIDENTIALITY NOTICE: This e-mail and any attachments thereto may contain information which is privileged and confidential, and is intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is strictly prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation. From jonmchan at gmail.com Thu Jul 23 17:01:07 2009 From: jonmchan at gmail.com (Jonathan Chan) Date: Thu, 23 Jul 2009 17:01:07 -0400 Subject: Keychain Access In-Reply-To: References: Message-ID: <68f339870907231401x706fb5f3j1fc0db59631aa83f@mail.gmail.com> Open Keychain Access Utility in Application->Utility->Keychain Access. Select login and right click and check the properties. If lock after "xx" minutes of inactivity is set, this could be the issue. Setting login keychain to not lock automatically should resolve this issue. Jonathan On Thu, Jul 23, 2009 at 4:55 PM, Anastasios Christidis < taso at christidisgeneralcontractinginc.com> wrote: > Every few minutes, entourage asks to access my keychain and I need to type > in the password. How can I resolve this? > > > > Please call if you have any questions. > > Respectfully, > > Anastasios Christidis > taso at christidisgeneralcontractinginc.com > > Christidis General Contracting, Inc > P.O. Box 3838 > La Habra, CA 90632 > > www.christidisgeneralcontractinginc.com > > 714-278-0496 office > 714-278-0498 fax > 714-448-1337 cell > > CONFIDENTIALITY NOTICE: This e-mail and any attachments thereto may > contain > information which is privileged and confidential, and is intended for the > sole use of the recipient(s) named above. Any use of the information > contained herein (including, but not limited to, total or partial > reproduction, communication or distribution in any form) by persons other > than the designated recipient(s) is strictly prohibited. If you have > received this e-mail in error, please notify the sender either by telephone > or by e-mail and delete the material from any computer. Thank you for your > cooperation. > > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org > ?subject=unsubscribe > From taso at christidisgeneralcontractinginc.com Thu Jul 23 17:15:16 2009 From: taso at christidisgeneralcontractinginc.com (Anastasios Christidis) Date: Thu, 23 Jul 2009 14:15:16 -0700 Subject: Keychain Access In-Reply-To: <68f339870907231401x706fb5f3j1fc0db59631aa83f@mail.gmail.com> Message-ID: I can't right click Login is highlighted and I touch the mouse pad while I click on it and nothing happens Please call if you have any questions. Respectfully, Anastasios Christidis taso at christidisgeneralcontractinginc.com Christidis General Contracting, Inc P.O. Box 3838 La Habra, CA 90632 www.christidisgeneralcontractinginc.com 714-278-0496 office 714-278-0498 fax 714-448-1337 cell CONFIDENTIALITY NOTICE: This e-mail and any attachments thereto may contain information which is privileged and confidential, and is intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is strictly prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation. > From: Jonathan Chan > Reply-To: YouTalk mailing list for discussion of Microsoft Entourage > > Date: Thu, 23 Jul 2009 17:01:07 -0400 > To: YouTalk mailing list for discussion of Microsoft Entourage > > Subject: Re: Keychain Access > > Open Keychain Access Utility in Application->Utility->Keychain Access. > Select login and right click and check the properties. If lock after "xx" > minutes of inactivity is set, this could be the issue. Setting login > keychain to not lock automatically should resolve this issue. > > Jonathan > > On Thu, Jul 23, 2009 at 4:55 PM, Anastasios Christidis < > taso at christidisgeneralcontractinginc.com> wrote: > >> Every few minutes, entourage asks to access my keychain and I need to type >> in the password. How can I resolve this? >> >> >> >> Please call if you have any questions. >> >> Respectfully, >> >> Anastasios Christidis >> taso at christidisgeneralcontractinginc.com >> >> Christidis General Contracting, Inc >> P.O. Box 3838 >> La Habra, CA 90632 >> >> www.christidisgeneralcontractinginc.com >> >> 714-278-0496 office >> 714-278-0498 fax >> 714-448-1337 cell >> >> CONFIDENTIALITY NOTICE: This e-mail and any attachments thereto may >> contain >> information which is privileged and confidential, and is intended for the >> sole use of the recipient(s) named above. Any use of the information >> contained herein (including, but not limited to, total or partial >> reproduction, communication or distribution in any form) by persons other >> than the designated recipient(s) is strictly prohibited. If you have >> received this e-mail in error, please notify the sender either by telephone >> or by e-mail and delete the material from any computer. Thank you for your >> cooperation. >> >> >> >> -- >> YouTalk mailing list >> List address: youtalk at entourage.mvps.org >> List information: http://entourage.mvps.org/support_options/list.html >> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org >> To unsubscribe: mailto:youtalk-request at entourage.mvps.org >> ?subject=unsubscribe >> > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe > From maples134 at insightbb.com Thu Jul 23 17:24:49 2009 From: maples134 at insightbb.com (Ernest Maples) Date: Thu, 23 Jul 2009 16:24:49 -0500 Subject: Keychain Access In-Reply-To: Message-ID: On 7/23/09 4:15 PM, "Anastasios Christidis" wrote: > I can't right click > Then try click and hold? From bliindmcgoo at att.net Thu Jul 23 17:42:48 2009 From: bliindmcgoo at att.net (Doug Doudna) Date: Thu, 23 Jul 2009 16:42:48 -0500 Subject: Unable to download update In-Reply-To: Message-ID: On 7/23/09 4:15 PM, "youtalk-request at entourage.mvps.org" wrote: >> This time I am going to be able to say thank you. After reading all of the >> hints to a successful update, I repaired permissions with Disk Utility and >> restarted the computer. After having my friend download the update for me >> again, I moved it from the thumb drive to my desktop, It then installed >> correctly. Everything that I have checked so far is version 12.1.9. I just >> ran the check for updates, and it came up with nothing. > > That's what I like to hear....good news!!! > > Now that you have the 12.1.9 updater installed they will issue a new update. > :-) You were right. 12.2.0 has come out now. I already tried and can't download it so am going to have to get my friend to download it again. From dianeross at mvps.org Thu Jul 23 18:30:25 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 23 Jul 2009 15:30:25 -0700 Subject: Unable to download update In-Reply-To: Message-ID: On 7/23/09 2:42 PM, "Doug Doudna" wrote: > You were right. 12.2.0 has come out now. I already tried and can't download > it so am going to have to get my friend to download it again. Be sure to zip (compress) your Office for Mac folder in Applications before updating. Lots of problems for some users so make sure you have this safety net. -- Diane From dianeross at mvps.org Thu Jul 23 18:32:12 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 23 Jul 2009 15:32:12 -0700 Subject: Solutions for Sending (SMTP) when using with OS X server mail and/or post fix In-Reply-To: Message-ID: Thanks for sharing!! I'll get this added to the Entourage Help Page. Between the update and 5 clients having database disasters at once I'm swamped right now. -- Diane On 7/21/09 8:43 AM, "John Reed" wrote: > There are have been a large number of posts across the Internet describing > problems with sending mail using Entourage after installing an OS X server > or with a new installation of Postfix. Many of these queries report > problems but no solutions. The also can crop up when a user tries to use > Entourage with a mail system the first time. I installed an OS X server and > immediately encountered this with my Entourage clients. > > A typical message on the Entourage client is as follows: > > Cannot send mail. The SMTP server does not recognize any of the > authentication methods supported by Entourage. Try changing the SMTP > authentication options in Account settings or contract your network > administrator. > > OS X uses postfix as its mail server. When you install it, it sets the SMTP > port to 25. Your administrator may have changed that to 465 or 587 and you > should check to see if that is your problem. If so, you need to go to > advanced settings and override the port settings. You can run a couple of > quick experiments, for example, by entering 587. However, most of the > problems I have read about on the web seem to be with new installations of > OS X Server where the port has not been changed. > > The important point is that when the OS X mail server is installed, the SMPT > server is set to port 25 and neither of the other two ports are available. > If override is checked in advanced SMTP settings and there is anything other > than 25 in the box, Entourage may be set to the wrong port for the server > settings. > > It also turns out that Entourage, the client software, can play naughty in > this situation. If on the OS X server (an presumably postfix as well) you > set "plain talk" as the encryption method for authentication and then > require a user id and password, Entourage will not recognize "plain talk." > The encryption method has to be at least the "login" level on the mail > server to be recognized. There are stronger encryption methods but we have > not tried those. They may work as well. > > So in the end, the settings for SMTP in Entourage have to be as follows > assuming you are using port 25 and not overriding the port settings and you > are using "login" and not one of the more advanced forms of encryption on > the server: > > Enter the name of your mail server. > > Choose advanced settings: > > Do not choose secure socket layer > > Uncheck the override the default port setting if it is checked > > Check require authorization > > Uncheck or do not check the box for require the same settings as for > receiving. > > Check the box for user and password > > For user id, enter the short name for the user name that was entered in the > OS X Server (or postfix) for accounts > > For password use the password for the account > > Assuming that everything is set properly this will probably work. > > For those who may be experiencing this problem because they have newly > installed Entourage, you need to find out two things from the administrator. > The first is the port number and the second in the encryption setting level > of the server. If the administrator is using "plain talk" and requiring a > login I think you are out of luck. If the administrator is using a more > advanced form of encryption on the server, for example, "Login" then it is > just a matter of getting the port right. It is not clear what happens if > with more stringent forms of encryption such as Kerebos. > > Hope this helps others. It took a few hours and lots of experimeting with > OS X, the Apple mail and Entourage clients to figure all this out. > > > > > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe From taso at christidisgeneralcontractinginc.com Fri Jul 24 00:45:39 2009 From: taso at christidisgeneralcontractinginc.com (Anastasios Christidis) Date: Thu, 23 Jul 2009 21:45:39 -0700 Subject: Sync with iphone Message-ID: My entourage calendar will not sync with my iphone. I have the settings in entourage set to sync but only the contacts do. Please help Please call if you have any questions. Respectfully, Anastasios Christidis taso at christidisgeneralcontractinginc.com Christidis General Contracting, Inc P.O. Box 3838 La Habra, CA 90632 www.christidisgeneralcontractinginc.com 714-278-0496 office 714-278-0498 fax 714-448-1337 cell CONFIDENTIALITY NOTICE: This e-mail and any attachments thereto may contain information which is privileged and confidential, and is intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is strictly prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation. From caverockcomputing at gmail.com Fri Jul 24 09:35:37 2009 From: caverockcomputing at gmail.com (CaVeRoCk Computing) Date: Fri, 24 Jul 2009 10:35:37 -0300 Subject: Sync with iphone In-Reply-To: References: Message-ID: <3fce3a730907240635w36b68bd9j336b91dd886244c1@mail.gmail.com> Check the calendars that are setup within ICAL and make sure that your events are the same color as the Entourage calendar, then check the settings on your IPHONE and make sure it is setup to sync with the Entourage calendar within ICAL. IPHONES are typically setup by default to sync with the HOME calendar which will not talk to Entourage. Home this helps... On Fri, Jul 24, 2009 at 1:45 AM, Anastasios Christidis < taso at christidisgeneralcontractinginc.com> wrote: > My entourage calendar will not sync with my iphone. I have the settings in > entourage set to sync but only the contacts do. > Please help > > > > Please call if you have any questions. > > Respectfully, > > Anastasios Christidis > taso at christidisgeneralcontractinginc.com > > Christidis General Contracting, Inc > P.O. Box 3838 > La Habra, CA 90632 > > www.christidisgeneralcontractinginc.com > > 714-278-0496 office > 714-278-0498 fax > 714-448-1337 cell > > CONFIDENTIALITY NOTICE: This e-mail and any attachments thereto may > contain > information which is privileged and confidential, and is intended for the > sole use of the recipient(s) named above. Any use of the information > contained herein (including, but not limited to, total or partial > reproduction, communication or distribution in any form) by persons other > than the designated recipient(s) is strictly prohibited. If you have > received this e-mail in error, please notify the sender either by telephone > or by e-mail and delete the material from any computer. Thank you for your > cooperation. > > > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org > ?subject=unsubscribe > -- Rick ============ "You laugh at me because I'm different, I laugh at you because you're all the same." ... Jonathan Davis From roger at rogercohen.com Fri Jul 24 12:00:02 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Fri, 24 Jul 2009 12:00:02 -0400 Subject: Sync with iPhone In-Reply-To: <3fce3a730907240635w36b68bd9j336b91dd886244c1@mail.gmail.com> Message-ID: CaVeRoCk Computing wrote on 7/24/09 9:35 AM: > Check the calendars that are setup within ICAL and make sure that your > events are the same color as the Entourage calendar, then check the settings > on your IPHONE and make sure it is setup to sync with the Entourage calendar > within ICAL. IPHONES are typically setup by default to sync with the HOME > calendar which will not talk to Entourage. > > Home this helps... Exactly. What a fool boggler. But you need to be very careful in this arrangement: Entourage calendar <-> iCal Entourage calendar <-> iPhone Entourage calendar Sometimes, out of the blue, I'll get a message that "X number of events have a conflict. Review now?" Sometimes it is just one event, but sometimes the warning is for a huge number of events, such as 654 items. I suppose that iSync is somehow out of sync. This is very strange behavior, since I have already made the sync hundreds of times among... Entourage calendar <-> iCal Entourage calendar <-> iPhone Entourage calendar Therefore, all the calendar items in Entourage calendar, iCal Entourage calendar and iPhone iPhone Entourage calendar were already the same (except for new entries since the last sync). Even if I check "No, don't review, STOP!", the sync continues. If I review the conflicts, the data in iCal and iPhone does not conflict. So what's the problem? Why does iSync think that the data is different? Dunno. When I review the supposed conflicts between iPhone and iCal, they look the same. But the result can be be that entries in iCal are sometimes deleted, duplicated or triplicated? Why? Dunno. I have spent hours on the phone with Apple Care on this problem. They can't figure it out. The problem seems random. But when it happens, any "All Day Event" is always duplicated or triplicated. The same with auto-generated calendar holidays. I have entirely stopped entering "All Day Event". Instead, I enter events that start at 12:01 am and end at 11:59 pm. That's much safer. Auto-generated calendared holidays are particularly a problem. My iCal calendar shows holidays for both iCal Holidays and those generated from Entourage. So, if I am displaying in iCal both the iCal Holidays calendar, and the iCal Entourage calendar, I can end up with duplicates or triplicates of all holidays, i.e., 4 or 6 or 8 of the same holiday. If I don't fix it by hand (all the way back to 2004), then on the next "bad sync" I could have 8 or 16 or 24 duplicate holidays and All Day events. What a mess! Workaround: I backup my iCal database every time before a sync. Therefore, if the sync screws up my iCal Entourage calendar (and therefore, Entourage's calendar), I can restore iCal from the backup. The iCal restore will then restore Entourage's calendar. Also, I have iSync set to "[x] Show Data Alert when more than 5% of the data on this computer will be changed." What's the solution? Use Mobile Me? It sounds great, but that has led to even more screwy results, since Mobile Me is then syncing: iMac iCal <-> iMac Entourage MacBook Pro iCal <-> MacBook Pro Entourage iPhone <-> MacBook Pro iCal <-> iMac iCal <-> Mobile Me online calendar If there's a screw up in Mobile Me, then I have wiped out six different calendar databases, which had all been perfectly in sync before. Apple and MS need to fix this. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From dianeross at mvps.org Fri Jul 24 15:58:45 2009 From: dianeross at mvps.org (Diane Ross) Date: Fri, 24 Jul 2009 12:58:45 -0700 Subject: Keychain Access In-Reply-To: Message-ID: On 7/23/09 1:55 PM, "Anastasios Christidis" wrote: > Every few minutes, entourage asks to access my keychain and I need to type > in the password. How can I resolve this? > Some basics you can try: Open Keychain Access application in Applications/Utilities folder. Run Keychain First Aid. It's in the Keychain menu under Keychain Access. This might fix the problem, if not, delete the entry for that account. Go to Entourage, select 'Accounts' from the Tools menu, choose the account that was giving you trouble and delete that account. You should now be able to create a new account and enter the correct information. Type carefully. If you paste don't include spaces. The password should now stick. Read this article: MacFixIt readers offer two solutions to recent Microsoft Office issues - MacFixIt -- Diane From dianeross at mvps.org Fri Jul 24 16:15:59 2009 From: dianeross at mvps.org (Diane Ross) Date: Fri, 24 Jul 2009 13:15:59 -0700 Subject: FW: Sync with iphone In-Reply-To: Message-ID: Not sure why this one bounced. ------ Forwarded Message From: Anastasios Christidis Date: Thu, 23 Jul 2009 21:45:39 -0700 To: "youtalk-bounces at entourage.mvps.org" Subject: Sync with iphone My entourage calendar will not sync with my iphone. I have the settings in entourage set to sync but only the contacts do. Please help Please call if you have any questions. Respectfully, Anastasios Christidis taso at christidisgeneralcontractinginc.com Christidis General Contracting, Inc P.O. Box 3838 La Habra, CA 90632 www.christidisgeneralcontractinginc.com 714-278-0496 office 714-278-0498 fax 714-448-1337 cell CONFIDENTIALITY NOTICE: This e-mail and any attachments thereto may contain information which is privileged and confidential, and is intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is strictly prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation. ------ End of Forwarded Message From lists at cortig.net Fri Jul 24 16:19:29 2009 From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=) Date: Fri, 24 Jul 2009 16:19:29 -0400 Subject: Sync with iphone In-Reply-To: References: Message-ID: <8E15A677-B77D-4295-BA34-C482B4CC3BE4@cortig.net> On 24 Jul 2009, at 16:15, Diane Ross wrote: > My entourage calendar will not sync with my iphone. I have the > settings in > entourage set to sync but only the contacts do. > Please help Do you see anything in iCal? Do you at least have an Entourage calendar there?? Corentin From markp at proseals.com Mon Jul 27 21:08:09 2009 From: markp at proseals.com (Mark Paulson) Date: Mon, 27 Jul 2009 20:08:09 -0500 Subject: Pass Automator variable to Entourage Message-ID: How do you pass a text variable from an Automator work flow to the Entourage subject line? I have it partially working by prompting for the subject of an email using Automator, but I cannot figure out how to pass the variable into the entourage subject line using the Microsoft create new entourage mail action. Thanks, Mark From jonmchan at gmail.com Tue Jul 28 00:33:32 2009 From: jonmchan at gmail.com (Jonathan Chan) Date: Tue, 28 Jul 2009 00:33:32 -0400 Subject: Entourage Text-To-Speech Applescripts Message-ID: <68f339870907272133u6bd63d48mcf3c5f23fac2b489@mail.gmail.com> Hi, I wrote a new Entourage Text-To-Speech script that converts emails to audiobook files to be played on your ipod or other itunes compatible device. I updated and added it to the Entourage TTS Read Email script and renamed the package Entourage Text To Speech Applescripts. My goal is to supply Entourage with a complete text-to-speech interface that helps improve efficiency as much as having the computer speak your emails as possible. Some of my ideas so far are allowing users to listen to less important emails while working on other tasks and converting their emails to audiobook format to be read on their ipod while commuting, etc. Please test the scripts and give feedback. If anyone has any good ideas, I would love to hear them. Thank you very much... http://scriptbuilders.net/show_author_script.php?a_id=1649&scr_id=5383 Jonathan From dianeross at mvps.org Tue Jul 28 16:30:32 2009 From: dianeross at mvps.org (Diane Ross) Date: Tue, 28 Jul 2009 13:30:32 -0700 Subject: Pass Automator variable to Entourage In-Reply-To: Message-ID: On 7/27/09 6:08 PM, "Mark Paulson" wrote: > How do you pass a text variable from an Automator work flow to the Entourage > subject line? I have it partially working by prompting for the subject of an > email using Automator, but I cannot figure out how to pass the variable into > the entourage subject line using the Microsoft create new entourage mail > action. Can you explain what you are trying to do in plain talk? I'm not understanding what you are trying to do. In Automator, a combination of actions and scripts might get what you want accomplished. -- Diane From lorener at gmail.com Tue Jul 28 18:19:20 2009 From: lorener at gmail.com (Lorene Romero) Date: Tue, 28 Jul 2009 15:19:20 -0700 Subject: merge vs delete ical and mail Message-ID: <82900a960907281519n37db6385q265d2968e4545ffe@mail.gmail.com> Looking at the sync services options in Entourage brings up a few questions for me. I have been a long time Entourage user and have had some issues of heavy corruption in the last few months (still on going). We are not sure if it is a logic board issue or maybe some sych issues that causes the severe damage to my Entourage data base Here is my question: How do Merge Entourage and Mail vs. having Entourage delete Mail and Calender? Why I ask: I use sync services to synchronize mail and iCal and then Mobile Me to synch my iPhone. I have Entourage override Mail/ iCal but naturally it does not bring over "groups" so I am unable to email a group from my iPhone. Should I use Merge and it wil keep groups in Mail if I create them? Are there known issues by merging Entourage and Mail/iCal. I have heard that it is still now working as well as it should. With my corruption issues I just want things to work. it is terrible to open your iphone and see "0" contacts due to corruption when it had recently said 896 contacts. Ouch Thank you -Lorene PS Diane, I have had my HD replaced and have been working on a second laptop fine. I have just moved my Identity over to my computer (with new HD) wish me luck on no more corruption (typically takes 3 days to bonk out). Wish me continued luck From dianeross at mvps.org Tue Jul 28 19:08:29 2009 From: dianeross at mvps.org (Diane Ross) Date: Tue, 28 Jul 2009 16:08:29 -0700 Subject: merge vs delete ical and mail In-Reply-To: <82900a960907281519n37db6385q265d2968e4545ffe@mail.gmail.com> Message-ID: On 7/28/09 3:19 PM, "Lorene Romero" wrote: > Why I ask: I use sync services to synchronize mail and iCal and then Mobile > Me to synch my iPhone. I have Entourage override Mail/ iCal but naturally it > does not bring over "groups" so I am unable to email a group from my iPhone. > Should I use Merge and it wil keep groups in Mail if I create them? There are two scripts to help with this: Sync categories in Entourage with groups in Address Book Categories_Entourage_scripts http://www.cortig.net/wordpress/?p=113 Read these two article to understand more about Sync Services. When you sync you are actually syncing to a database called the truth. Everything you wanted to know about syncing. The Truth, The Whole Truth, and Nothing But The Truth. ?Why does syncing play Gossip with my contacts?? > > PS Diane, I have had my HD replaced and have been working on a second laptop > fine. I have just moved my Identity over to my computer (with new HD) wish > me luck on no more corruption (typically takes 3 days to bonk out). Wish me > continued luck I've seen some issues with hardware cause all sorts of problems like you describe. Usually fixing the issues will fix the problem, but if the database is written on bad blocks there could be corruption in the database file. If you rebuild always make a duplicate in the Finder first. Good luck! -- Diane From roger at rogercohen.com Tue Jul 28 21:54:54 2009 From: roger at rogercohen.com (Roger S. Cohen) Date: Tue, 28 Jul 2009 21:54:54 -0400 Subject: merge vs delete ical and mail In-Reply-To: <82900a960907281519n37db6385q265d2968e4545ffe@mail.gmail.com> Message-ID: Lorene Romero wrote on 7/28/09 6:19 PM: > I have Entourage override Mail/ iCal but naturally it > does not bring over "groups" so I am unable to email a group from my iPhone. > Should I use Merge and it wil keep groups in Mail if I create them? Entourage address book groups do not show up in Address Book.app. I have seen "Groups" in Entourage's address book and Address Book.app, not in iCal. Mail.app syncs groups to iPhone. Those are Mail.app groups, not Entourage's groups. The Mail.app groups will show up in iPhone Mail, but you can send a message from iPhone to everyone in a group using one click. You need to select the Group on iPhone mail, and then select each address individually. Bummer. The workaround for that is to send one "template" email to the group, with a cc to yourself. Leave it on iPhone mail, and then just use "Reply all". The "Reply all" will send your new mail to everyone in the group. You can change the Subject and content as you like. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Roger S. Cohen, President, Cohen International roger at rogercohen.com http://www.rogercohen.com Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 From lorener at gmail.com Wed Jul 29 00:07:49 2009 From: lorener at gmail.com (Lorene Romero) Date: Tue, 28 Jul 2009 21:07:49 -0700 Subject: merge vs delete ical and mail In-Reply-To: References: <82900a960907281519n37db6385q265d2968e4545ffe@mail.gmail.com> Message-ID: <82900a960907282107q593aea2did9b79ed92a94952d@mail.gmail.com> Thank you Roger, you are correct I meant address book, not iCal. Thanks for the template suggestion -Lorene On Tue, Jul 28, 2009 at 6:54 PM, Roger S. Cohen wrote: > Lorene Romero wrote on 7/28/09 6:19 PM: > > > I have Entourage override Mail/ iCal but naturally it > > does not bring over "groups" so I am unable to email a group from my > iPhone. > > Should I use Merge and it wil keep groups in Mail if I create them? > > > Entourage address book groups do not show up in Address Book.app. I have > seen "Groups" in Entourage's address book and Address Book.app, not in > iCal. > > Mail.app syncs groups to iPhone. Those are Mail.app groups, not > Entourage's > groups. > > The Mail.app groups will show up in iPhone Mail, but you can send a message > from iPhone to everyone in a group using one click. You need to select the > Group on iPhone mail, and then select each address individually. Bummer. > > The workaround for that is to send one "template" email to the group, with > a > cc to yourself. Leave it on iPhone mail, and then just use "Reply all". > The "Reply all" will send your new mail to everyone in the group. You can > change the Subject and content as you like. > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > Roger S. Cohen, President, Cohen International > roger at rogercohen.com http://www.rogercohen.com > Voice: +1 (845) 358-8936 Fax: +1 (845) 358-8937 > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org > ?subject=unsubscribe > From lorener at gmail.com Wed Jul 29 00:11:16 2009 From: lorener at gmail.com (Lorene Romero) Date: Tue, 28 Jul 2009 21:11:16 -0700 Subject: merge vs delete ical and mail In-Reply-To: References: <82900a960907281519n37db6385q265d2968e4545ffe@mail.gmail.com> Message-ID: <82900a960907282111h7330f689g6078fec9b10380e1@mail.gmail.com> Thank you Diane, you are always a wonderful resource. It is greatly appreciated. I am hoping it no longer has a bad block since I had to reinstall everything fresh (cloned my old HD but did not bring anything other then documents over) and even reinstalled Office 08 from scratch and rebuilt my idenity (very painful) I will check all this out -Lorene On Tue, Jul 28, 2009 at 4:08 PM, Diane Ross wrote: > On 7/28/09 3:19 PM, "Lorene Romero" wrote: > > > Why I ask: I use sync services to synchronize mail and iCal and then > Mobile > > Me to synch my iPhone. I have Entourage override Mail/ iCal but naturally > it > > does not bring over "groups" so I am unable to email a group from my > iPhone. > > Should I use Merge and it wil keep groups in Mail if I create them? > > There are two scripts to help with this: > > Sync categories in Entourage with groups in Address Book > > > > < > http://blog.entourage.mvps.org/2009/03/sync_categories_in_entourage_with_gr > oups_in_address_book.html > > > > > > Categories_Entourage_scripts > > < > http://www.entourage.mvps.org/downloads/scripts/Categories_Entourage_script > s.zip > > > > http://www.cortig.net/wordpress/?p=113 > > Read these two article to understand more about Sync Services. When you > sync > you are actually syncing to a database called the truth. > > > > Everything you wanted to know about syncing. The Truth, The Whole Truth, > and > Nothing But The Truth. > > ?Why does syncing play Gossip with my contacts?? > > < > http://blog.entourage.mvps.org/2007/07/why_does_the_syncing_play_goss.html > > > > > > > > PS Diane, I have had my HD replaced and have been working on a second > laptop > > fine. I have just moved my Identity over to my computer (with new HD) > wish > > me luck on no more corruption (typically takes 3 days to bonk out). Wish > me > > continued luck > > I've seen some issues with hardware cause all sorts of problems like you > describe. Usually fixing the issues will fix the problem, but if the > database is written on bad blocks there could be corruption in the database > file. If you rebuild always make a duplicate in the Finder first. > > Good luck! > > -- > Diane > > From markp at proseals.com Wed Jul 29 01:42:56 2009 From: markp at proseals.com (Mark Paulson) Date: Wed, 29 Jul 2009 00:42:56 -0500 Subject: Pass Automator variable to Entourage In-Reply-To: Message-ID: They are basically my workflow prompts for text input. It the gets the variable and the passes the result to Apple mail by dragging the variable to to the subject in Apple mail it fills in the subject. If you drag the variable to the subject line in the Entourage action "Create New Entourage Mail Message" it will not work. The workflow is very similar to this U-Tube video: http://www.youtube.com/watch?v=lKPdv3lpjW4&feature=related except using Entourage instead of Apple mail. I have the part that attaches the selected file working fine. I cannot figure out how to get my Automator variable called "subject" into the Entourage message subject window. Thanks, Mark On 7/28/09 3:30 PM, "Diane Ross" wrote: > On 7/27/09 6:08 PM, "Mark Paulson" wrote: > >> How do you pass a text variable from an Automator work flow to the Entourage >> subject line? I have it partially working by prompting for the subject of an >> email using Automator, but I cannot figure out how to pass the variable into >> the entourage subject line using the Microsoft create new entourage mail >> action. > > Can you explain what you are trying to do in plain talk? I'm not > understanding what you are trying to do. In Automator, a combination of > actions and scripts might get what you want accomplished. From barry at barryw.net Wed Jul 29 03:02:20 2009 From: barry at barryw.net (Barry Wainwright) Date: Wed, 29 Jul 2009 08:02:20 +0100 Subject: Pass Automator variable to Entourage In-Reply-To: References: Message-ID: <2C21B7B5-6E0F-4FA4-856C-755CA79AEA5B@barryw.net> sorry to say that it doesn't seem to be possible to assign a variable to the text boxes in the 'create entourage message' automator action. It is possible to do this all with appleScript, and an automator action can be used to run the script, if you want the action in the contextual menu. If I get the chance, I'll write you such a script later today and send it on. -- Barry On 29 Jul 2009, at 06:42, Mark Paulson wrote: > They are basically my workflow prompts for text input. It the gets the > variable and the passes the result to Apple mail by dragging the > variable to > to the subject in Apple mail it fills in the subject. If you drag the > variable to the subject line in the Entourage action "Create New > Entourage > Mail Message" it will not work. The workflow is very similar to this > U-Tube > video: http://www.youtube.com/watch?v=lKPdv3lpjW4&feature=related > except > using Entourage instead of Apple mail. I have the part that attaches > the > selected file working fine. I cannot figure out how to get my > Automator > variable called "subject" into the Entourage message subject window. > > Thanks, > Mark > > > On 7/28/09 3:30 PM, "Diane Ross" wrote: > >> On 7/27/09 6:08 PM, "Mark Paulson" wrote: >> >>> How do you pass a text variable from an Automator work flow to the >>> Entourage >>> subject line? I have it partially working by prompting for the >>> subject of an >>> email using Automator, but I cannot figure out how to pass the >>> variable into >>> the entourage subject line using the Microsoft create new >>> entourage mail >>> action. >> >> Can you explain what you are trying to do in plain talk? I'm not >> understanding what you are trying to do. In Automator, a >> combination of >> actions and scripts might get what you want accomplished. > > > -- > YouTalk mailing list > List address: youtalk at entourage.mvps.org > List information: http://entourage.mvps.org/support_options/list.html > List moderator: listmom at entourage.mvps.org, dianeross at mvps.org > To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe From bliindmcgoo at att.net Wed Jul 29 09:54:45 2009 From: bliindmcgoo at att.net (Doug Doudna) Date: Wed, 29 Jul 2009 08:54:45 -0500 Subject: Unable to download update In-Reply-To: Message-ID: On 7/28/09 5:19 PM, "youtalk-request at entourage.mvps.org" wrote: > Be sure to zip (compress) your Office for Mac folder in Applications before > updating. Lots of problems for some users so make sure you have this safety > net. Diane, Do you mean to zip the folder and leave it in the Applications folder. Do I have to do anything else. What do you have to do to zip the folder? I do have Stuffit 13.0.3 on my computer although I have never used it much except to unstuff things that I receive. Would you reply directly as I am on the digest and it seem to only come out every few days. Doug From Robert.Virzi at VerizonWireless.com Wed Jul 29 12:26:00 2009 From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A) Date: Wed, 29 Jul 2009 12:26:00 -0400 Subject: Certificate problem FIXED! Outlook migration question Message-ID: <20090729163008.53ED036654@wutare.pair.com> To recap, I moved to a different corporate Exchange server, and it had certificate problems. Mismatched IP address or some such. IT guys were unwilling to fix or share certificate with me. Why? Because macs are not supported, and the certificate problem didn?t cause problems for Outlook users, just for Entourage users. This effectively forced me to switch to accessing my email using Outlook in a virtual PC on my mac. But yesterday I got an email from MS inviting me to download the Entourage beta. I did, and to my utter delight, the issue has been resolved! Entourage now behaves like Outlook in that the certificate problem is not a complete block. I am able to send and receive mail and calendar stuff from Entourage smoothly. Well done MS Mac Office team! Not sure if the feedback on this list or through the Feedback link did the trick, but someone is sure listening and working to address issues. A do have a question, though. I?ve got several months of email trapped over in a virtual machine in Outlook. I need to bring this over and suck it into Entourage. Entourage has an import function, but I don?t see any option to import email and mailboxes from Outlook. Is there a way to free this trapped mail and bring it over to my Mac/Entourage? -Bob Virzi The information contained in this message and any attachment may be proprietary, confidential, and privileged or subject to the work product doctrine and thus protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately by replying to this message and deleting it and all copies and backups thereof. Thank you. From dianeross at mvps.org Wed Jul 29 18:25:28 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 29 Jul 2009 15:25:28 -0700 Subject: Certificate problem FIXED! Outlook migration question In-Reply-To: <20090729163008.53ED036654@wutare.pair.com> Message-ID: On 7/29/09 9:26 AM, "Virzi, Robert A" wrote: > A do have a question, though. I?ve got several months of email trapped over > in a virtual machine in Outlook. I need to bring this over and suck it into > Entourage. Entourage has an import function, but I don?t see any option to > import email and mailboxes from Outlook. Is there a way to free this trapped > mail and bring it over to my Mac/Entourage? Make sure the Progress window is active. Next select the folder and hold down Control key to get contextual menu. Select Refresh or Synchronize now. Exchange is not my area of expertise so the exchange users might have better options if the above does not get it started syncing. -- Diane From dianeross at mvps.org Wed Jul 29 18:27:53 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 29 Jul 2009 15:27:53 -0700 Subject: Unable to download update In-Reply-To: Message-ID: On 7/29/09 6:54 AM, "Doug Doudna" wrote: > Do you mean to zip the folder and leave it in the Applications folder. Do I > have to do anything else. What do you have to do to zip the folder? I do > have Stuffit 13.0.3 on my computer although I have never used it much except > to unstuff things that I receive. Would you reply directly as I am on the > digest and it seem to only come out every few days. I just leave it in Applications, then delete when I know I don't need it. In the Finder, select the folder, hold down Control key and select Compress from the menu. If you need to revert, I would delete the bad updated version then double click on unzip. All of this is part of the Finder. -- Diane From dianeross at mvps.org Wed Jul 29 18:37:35 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 29 Jul 2009 15:37:35 -0700 Subject: Pass Automator variable to Entourage In-Reply-To: Message-ID: On 7/28/09 10:42 PM, "Mark Paulson" wrote: > The workflow is very similar to this U-Tube > video: http://www.youtube.com/watch?v=lKPdv3lpjW4&feature=related except > using Entourage instead of Apple mail. Hmmmm, interesting. Let's hope Barry can come up with a script that will make this work. What I do is drag an attachment to the Entourage icon in the Dock and it open Entourage in a new message as an attachment. Then I add subject and enter "to". -- Diane From dianeross at mvps.org Wed Jul 29 18:43:40 2009 From: dianeross at mvps.org (Diane Ross) Date: Wed, 29 Jul 2009 15:43:40 -0700 Subject: merge vs delete ical and mail In-Reply-To: Message-ID: On 7/28/09 6:54 PM, "Roger S. Cohen" wrote: > Entourage address book groups do not show up in Address Book.app. I have > seen "Groups" in Entourage's address book and Address Book.app, not in iCal. > > Mail.app syncs groups to iPhone. Those are Mail.app groups, not Entourage's > groups. A group in Entourage is a folder of contacts. A group in Apple Address Book is more like Entourage categories. This gets into the whole terminology issues. User, Identity, Profile etc. all different in different contexts and platforms and all confuses the user. -- Diane From mecklists at comcast.net Wed Jul 29 21:24:56 2009 From: mecklists at comcast.net (William Smith) Date: Wed, 29 Jul 2009 20:24:56 -0500 Subject: Certificate problem FIXED! Outlook migration question In-Reply-To: <20090729163008.53ED036654@wutare.pair.com> Message-ID: > From: "Virzi, Robert A" > Date: Wed, 29 Jul 2009 12:26:00 -0400 > > A do have a question, though. I?ve got several months of email trapped over > in a virtual machine in Outlook. I need to bring this over and suck it into > Entourage. Entourage has an import function, but I don?t see any option to > import email and mailboxes from Outlook. Is there a way to free this trapped > mail and bring it over to my Mac/Entourage? You might want to take the easy approach and put your mail into a PST file and then connect Outlook to your new Exchange settings. You can drag messages from your PST into your Exchange account to move them back to the server. Hope this helps! -- bill Entourage Help Page Entourage Help Blog YouTalk Twitter: follow From bliindmcgoo at att.net Thu Jul 30 09:49:10 2009 From: bliindmcgoo at att.net (Doug Doudna) Date: Thu, 30 Jul 2009 08:49:10 -0500 Subject: Unable to download update In-Reply-To: Message-ID: On 7/29/09 5:27 PM, "Diane Ross" wrote: > On 7/29/09 6:54 AM, "Doug Doudna" wrote: > >> Do you mean to zip the folder and leave it in the Applications folder. Do I >> have to do anything else. What do you have to do to zip the folder? I do >> have Stuffit 13.0.3 on my computer although I have never used it much except >> to unstuff things that I receive. Would you reply directly as I am on the >> digest and it seem to only come out every few days. > > I just leave it in Applications, then delete when I know I don't need it. > > In the Finder, select the folder, hold down Control key and select Compress > from the menu. When you hold down the Control key and select Compress, does it create another folder that is zipped or compressed so you end up with two folders. > If you need to revert, I would delete the bad updated version then double > click on unzip. All of this is part of the Finder. From Robert.Virzi at VerizonWireless.com Thu Jul 30 11:51:12 2009 From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A) Date: Thu, 30 Jul 2009 11:51:12 -0400 Subject: Certificate problem FIXED! Outlook migration question In-Reply-To: Message-ID: <20090730155722.EF3D736651@wutare.pair.com> I was not clear. Exchange folders sync immediately. Folders on my computer in Outlook were the issue. I just moved them to Exchange server in small batches and then pulled them down to my Mac/Entourage. Tedious but worked well. It is GOOD to be back! Thanks for the advice. On 7/29/09 9:24 PM, "William Smith" wrote: >> From: "Virzi, Robert A" >> Date: Wed, 29 Jul 2009 12:26:00 -0400 >> >> A do have a question, though. I?ve got several months of email trapped over >> in a virtual machine in Outlook. I need to bring this over and suck it into >> Entourage. Entourage has an import function, but I don?t see any option to >> import email and mailboxes from Outlook. Is there a way to free this trapped >> mail and bring it over to my Mac/Entourage? > > You might want to take the easy approach and put your mail into a PST file > and then connect Outlook to your new Exchange settings. You can drag > messages from your PST into your Exchange account to move them back to the > server. > > Hope this helps! The information contained in this message and any attachment may be proprietary, confidential, and privileged or subject to the work product doctrine and thus protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately by replying to this message and deleting it and all copies and backups thereof. Thank you. From jamesrob at sonic.net Thu Jul 30 12:36:37 2009 From: jamesrob at sonic.net (Jim Robertson) Date: Thu, 30 Jul 2009 09:36:37 -0700 Subject: Certificate problem FIXED! Outlook migration question In-Reply-To: <20090730155722.EF3D736651@wutare.pair.com> Message-ID: On 7/30/09 8:51 AM, "Virzi, Robert A" wrote: > I was not clear. Exchange folders sync immediately. Folders on my computer > in Outlook were the issue. I just moved them to Exchange server in small > batches and then pulled them down to my Mac/Entourage. Tedious but worked > well. > > It is GOOD to be back! Thanks for the advice. Hello. I'm new to this list -- was a long-time participant in the Entourage-Talk list (Diane, thanks for the pointer). Bob, your posts brand you as someone with Outlook and Entourage familiarity. I'm a Mac user since 1984, an Entourage user since before it existed (Claris Emailer). I'm about to deploy a Windows Server 2008 SBS in my medical practice, and of course a component of that will be an Exchange Server, which I hope to configure so that our staff and frequent external associates (I'm a nephrologist, so this would primarily be nurses in hemodialysis units), can communicate with each other without violating the HIPAA statute. Initially, I assumed I'd need to use a Windows VM on my own computers, but the latest update for Office Mac adds access to Sharepoint servers (so that I'll be able to read patient-related documents stored on our server from Macs and other computers not on our LAN in the office), and Entourage Web Services Edition (you apparently have the beta) seems to enable email/contacts/calendar parity for access to the Exchange Server. I've had concerns about how best to deal with personal email in POP accounts in Entourage. Currently I use POP for all but one of my email accounts, and I make certain that my MS Mac Office MUD folder is current on whichever computer I'm using (Mac Pro at home, MacBook Pro at work and on the road) by use of a third party file synchronization utility (Synchronize! Pro X). The downside of this approach is that I can't use Office Notifications on either computer, because if an alert pops up on while I'm away from home, the modification flag on the Entourage Database file gets changed on BOTH computers, and Synchronize! Pro X uses that to tell whether the Entourage Database file has changed on one or both computers. Diane has suggested keeping the MUD folder on a thumb drive and/or using IMAP for mail. That might solve most of my issues, but I don't know what will happen once I become an SBS client (user CAL, not device CAL) with personal contact/calendar/mail info that will reside on my hard drive) who logs on from different Macs. Do you know if the Exchange Server is likely to have problems with this? I tried to ask about this on a web based SBS support site, but I don't think anyone there has much Mac experience, and when I tried to make my question platform independent by substituting Outlook for Entourage in my question, I realized I didn't know whether Outlook stores all local data in one gigantic file. Do you know? Comments/warnings/advice from anyone else who can tell me what pitfalls I'm likely to encounter with the SBS Server would be VERY welcome. Jim Robertson -- From dianeross at mvps.org Thu Jul 30 15:44:59 2009 From: dianeross at mvps.org (Diane Ross) Date: Thu, 30 Jul 2009 12:44:59 -0700 Subject: Unable to download update In-Reply-To: Message-ID: On 7/30/09 6:49 AM, "Doug Doudna" wrote: >> In the Finder, select the folder, hold down Control key and select Compress >> from the menu. > > When you hold down the Control key and select Compress, does it create > another folder that is zipped or compressed so you end up with two folders. Yes. Test it out on a sample folder. -- Diane