From dianeross at mvps.org  Mon Mar  2 19:17:52 2009
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 02 Mar 2009 16:17:52 -0800
Subject: Raw Query
In-Reply-To: <C5C5E3AB.22E16%mecklists@comcast.net>
Message-ID: <C5D1B730.18D7F%dianeross@mvps.org>

On 2/21/09 3:00 PM, "William Smith" <mecklists at comcast.net> wrote:

> Not much has been documented

Be sure to check Entourage Help for "Using raw query search."

-- 
Diane 



From c_thomas at altitudeinc.com  Tue Mar  3 14:08:14 2009
From: c_thomas at altitudeinc.com (Cris Thomas)
Date: Tue, 3 Mar 2009 14:08:14 -0500
Subject: Corrupt Database error
Message-ID: <7b4c61d1-3cd5-4983-b1d7-3564458b38cc@altitudeinc.com>

I have a user who is constantly (several times a day) getting the "Quit and restart Entourage. If this problem continues you might need to verify and rebuild the Entourage database." Error message.

I have done the verify and the rebuild options in the database check utility when holding down the option key on launch. I have also created a brand new identity and re-downloaded all the mail but the user still gets the error message. When he gets the message he just clicks OK and keeps working.

The user is running Entourage 2008 with all updates on OSX 10.5.6 and connecting to MS Exchange (Kerio). I am beginning to suspect a corrupt email message on the server but I have no idea how to figure out which one.  

Anyone have any ideas? Thanks.

Kind Regards
- C. Thomas



From dianeross at mvps.org  Tue Mar  3 15:57:21 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 03 Mar 2009 12:57:21 -0800
Subject: Corrupt Database error
In-Reply-To: <7b4c61d1-3cd5-4983-b1d7-3564458b38cc@altitudeinc.com>
Message-ID: <C5D2D9B1.1930E%dianeross@mvps.org>

On 3/3/09 11:08 AM, "Cris Thomas" <c_thomas at altitudeinc.com> wrote:

> The user is running Entourage 2008 with all updates on OSX 10.5.6 and
> connecting to MS Exchange (Kerio). I am beginning to suspect a corrupt email
> message on the server but I have no idea how to figure out which one.

The "Verify database" has been known to give false reports. One option that
can cause these false reports is a corrupted preference. Try deleting this
preference file in your User's --> Library Preferences:

com.microsoft.OfficeNotifications.plist

Other options to check:

1) Bad RAM.
2) Being low on disk space. To check your disk space, use the Activity
Monitor. Click on Disk Usage in the bottom menu bar and select the volume
where you have Office installed. You can also use Disk Utility to see
detailed information about a disk or volume.

To learn more, open Disk Utility in the /Applications/Utilities folder and
refer to Disk Utility Help.

When you have a bad message, you need to use the old method of
troubleshooting preferences in OS9. Divide in half and test. Rinse and
repeat.

I was doing a recovery on a database and found corruption in the sent items
folder. It took over 30 tries to narrow down the problem message. Each time
I would try to export as MBOX file, Entourage would crash as well as the
Finder. In the end it was one message. I could open it in Entourage and copy
the contents. When I tried to drag it to the desktop, it's icon wasn't
correct and the file would not open nor would it allow me to delete it. In
the end I put it in a folder and deleted it. That was one bad message.

Hope this helps! 

-- 
Diane 



From Jo-Anne.Spadafora at sympatico.ca  Wed Mar  4 20:06:38 2009
From: Jo-Anne.Spadafora at sympatico.ca (Jo-Anne Spadafora)
Date: Wed, 04 Mar 2009 20:06:38 -0500
Subject: Calendar
Message-ID: <BLU0-SMTP845ED73122D223F66445E4CEA40@phx.gbl>

When I set my work hours in calendar the time that actually appear on my
calendar are different.  Please advise.

Thanks 


Jo-Anne Spadafora
cell: 905-407-0739
fax:: 905-692-0109
Twin Phoenix Office/fax: 905-257-4890



From jwilen at bellsouth.net  Wed Mar  4 20:14:22 2009
From: jwilen at bellsouth.net (Joe Wilen)
Date: Wed, 04 Mar 2009 20:14:22 -0500
Subject: Calendar
In-Reply-To: <BLU0-SMTP845ED73122D223F66445E4CEA40@phx.gbl>
Message-ID: <C5D4919E.14BC2%jwilen@bellsouth.net>

You must have your time set to another time zone.
-- 
Joe Wilen
404 388 6498 cell
404 351 0858 off
jwilen at bellsouth.net


> From: Jo-Anne Spadafora <Jo-Anne.Spadafora at sympatico.ca>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Wed, 04 Mar 2009 20:06:38 -0500
> To: <youtalk at entourage.mvps.org>
> Subject: Calendar
> 
> When I set my work hours in calendar the time that actually appear on my
> calendar are different.  Please advise.
> 
> Thanks 
> 
> 
> Jo-Anne Spadafora
> cell: 905-407-0739
> fax:: 905-692-0109
> Twin Phoenix Office/fax: 905-257-4890
> 
> 
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From dianeross at mvps.org  Wed Mar  4 20:22:07 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 04 Mar 2009 17:22:07 -0800
Subject: Calendar
In-Reply-To: <BLU0-SMTP845ED73122D223F66445E4CEA40@phx.gbl>
Message-ID: <C5D4693F.19505%dianeross@mvps.org>

On 3/4/09 5:06 PM, "Jo-Anne Spadafora" <Jo-Anne.Spadafora at sympatico.ca>
wrote:

> When I set my work hours in calendar the time that actually appear on my
> calendar are different.  Please advise.

Can you give us example of how it's different?

There are two articles on setting date & time and how it affects Entourage
that you should check out too.

Date bug in Entourage 2008 causes birthday information loss

<http://tinyurl.com/5nkpzr>

Correct Time displays in Entourage calendar by adjusting the correct System
Preferences 

<http://tinyurl.com/5rxzus>

-- 
Diane 



From dianeross at mvps.org  Wed Mar  4 20:27:05 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 04 Mar 2009 17:27:05 -0800
Subject: Calendar
In-Reply-To: <BLU0-SMTP845ED73122D223F66445E4CEA40@phx.gbl>
Message-ID: <C5D46A69.19507%dianeross@mvps.org>

On 3/4/09 5:06 PM, "Jo-Anne Spadafora" <Jo-Anne.Spadafora at sympatico.ca>
wrote:

>  Please advise.

I was checking your headers to see what version of Entourage you were using
and you need to update to 12.1.5.

User-Agent: Microsoft-Entourage/12.10.0.080409

It's best to update with all applications quit, but then you can't find the
AutoUpdater so BEFORE trying to update, under Help in the Menu bar select
check for updates. When the MAU launches in the Dock select "keep in Dock."
Next log out/in with Shift key down to disable all login items.

Select the MAU in the Dock and download the 12.1.5 updater.
Restart and you should be good to go. This might even solve your date
problem.

-- 
Diane 



From bujak at drexel.edu  Wed Mar  4 21:08:44 2009
From: bujak at drexel.edu (Chris Bujak)
Date: Wed, 04 Mar 2009 21:08:44 -0500
Subject: Can 1 event have 2 time zones?
Message-ID: <C5D49E5C.1899%bujak@drexel.edu>

I have an odd question.
Can one event have a different time zone for the start and end time?

I'm taking a flight later this month and want to have the start and end time
show up in local time. But I'm not seeing a way to do this. Right now I am
setting up the event with the departure city's time zone.
Anyone have an suggestions that have worked for you?

-- 
Chris Bujak...




From ElvisCruz at mac.com  Thu Mar  5 15:34:24 2009
From: ElvisCruz at mac.com (Elvis Cruz)
Date: Thu, 05 Mar 2009 15:34:24 -0500
Subject: Why can't I update Office 2004 11.4.0?
In-Reply-To: <C5CAE0C7.1840E%dianeross@mvps.org>
Message-ID: <C5D5A180.3CA73%ElvisCruz@mac.com>

OK, I finally found some time to continue working on this issue.

I downloaded and ran the script, and here are the results:

Last update applied:  11.5.3

Microsoft Entourage: 11.4.0
Microsoft Excel: 11.5.3
Microsoft Word: 11.5.3
Microsoft PowerPoint: 11.5.1
Microsoft Component Plugin: 11.5.3
Junk E-Mail Protection: 11.3.4
Mac OS X 10.5.6 (9G55)

Diane, and all, please know that I'm trying to update in order to be able to
open docx documents, etc.

What now?

Thanks,

Elvis Cruz

> From: Diane Ross <dianeross at mvps.org>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Wed, 25 Feb 2009 11:49:27 -0800
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Conversation: Why can't I update Office 2004 11.4.0?
> Subject: Re: Why can't I update Office 2004 11.4.0?
> 
> On 2/25/09 11:15 AM, "Elvis Cruz" <ElvisCruz at mac.com> wrote:
> 
>> When I try installing the updater, I get a message about not having the
>> software needed to install.  What does that mean?
> 
> Certain updaters require others updaters to be installed first.
> 
> Microsoft Office 2004 for Mac 11.5.3 Update released December 9, 2008, 15.1
> mb. Requires 11.5.2 be installed... contains updated time zone information.
> 
> Microsoft Office 2004 for Mac 11.5.2 Update released: October 14, 2008 13mb.
> Requires 11.5.1 be installed....contains a critical security update for
> Excel.
> 
> Microsoft Office 2004 for Mac 11.5.1 Update released: Tuesday, August 12,
> 2008 15mb. Requires 11.5.0 be installed.
> 
> Microsoft Office 2004 for Mac 11.5.0 Update released June 24, 2008 (This is
> a combo updater. This update includes all the improvements that were
> released in previous Office 2004 updates.) 59mb
>> 
>> Also, when I go to the help menu in Entourage, and click on Check for
>> Updates, I get a message that there are no updates at this time.  Shouldn?t
>> it tell me I can update to 11.5.0?
> 
> Download and run this script application. Copy and paste the results into
> your reply. (note there are different scripts for 2008)
> 
>  <http://www.entourage.mvps.org/downloads/scripts/find_office/04/FindOfficeV
> ersionInfo04v_app.zip>
> 
> It gives the version number for each Office application, the component
> plugin and your OS version.  Even if ALL the Office applications aren't
> updated each time, the Microsoft Component Plugin, which isn't an app, will
> always show the latest update.
> 
> <http://www.entourage.mvps.org/script/fav_scripts.html#favscript_findVersion
>> 
> 
> In case the above link does not work:
> <http://tinyurl.com/4yeepm>
> 
> Example for Office 2008:
> 
> Last update applied: Tuesday, December 9, 2008 4
> 
> Microsoft Entourage.app: 12.1.5
> Microsoft Excel.app: 12.1.5
> Microsoft Word.app: 12.1.5
> Microsoft PowerPoint.app: 12.1.5
> MicrosoftComponentPlugin:Tuesday, December 9, 2008 4:05:17 PM
> Junk E-Mail Protection:Monday, November 24, 2008 3:01:42 PM
> Mac OS X 10.5.6 (9G55)
> 
> -- 
> Diane 
> 
> 
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From roger at rogercohen.com  Thu Mar  5 17:08:54 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Thu, 05 Mar 2009 17:08:54 -0500
Subject: Why can't I update Office 2004 11.4.0?
In-Reply-To: <C5D5A180.3CA73%ElvisCruz@mac.com>
Message-ID: <C5D5B7A6.5494D%roger@rogercohen.com>

Elvis Cruz <ElvisCruz at mac.com> wrote on 3/5/09 3:34 PM:

> Diane, and all, please know that I'm trying to update in order to be able to
> open docx documents, etc.


You need the .docx converter.

<http://www.microsoft.com/mac/downloads.mspx?pid=&fid=2A8D9A3B-B8A4-43B6-82A
6-A2E7D16AE11D#viewer>


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Thu Mar  5 19:05:12 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 05 Mar 2009 16:05:12 -0800
Subject: Why can't I update Office 2004 11.4.0?
In-Reply-To: <C5D5A180.3CA73%ElvisCruz@mac.com>
Message-ID: <C5D5A8B8.195F5%dianeross@mvps.org>

On 3/5/09 12:34 PM, "Elvis Cruz" <ElvisCruz at mac.com> wrote:

> 
> I downloaded and ran the script, and here are the results:
> 
> Last update applied:  11.5.3
> 
> Microsoft Entourage: 11.4.0

You are fully updated. As Roger mentioned you need the .docx converter.

<http://www.microsoft.com/mac/downloads.mspx?pid=&fid=2A8D9A3B-B8A4-43B6-82A
6-A2E7D16AE11D#viewer>

Microsoft does not update each application every time an update is released.
See ?Confused over Microsoft Update Version numbers??

<http://blog.entourage.mvps.org/2007/05/confused_over_microsoft_update.html>

Let us know if this solves your problem.

-- 
Diane 



From ElvisCruz at mac.com  Thu Mar  5 21:19:37 2009
From: ElvisCruz at mac.com (Elvis Cruz)
Date: Thu, 05 Mar 2009 21:19:37 -0500
Subject: Why can't I update Office 2004 11.4.0?
In-Reply-To: <C5D5A8B8.195F5%dianeross@mvps.org>
Message-ID: <C5D5F269.3CA98%ElvisCruz@mac.com>

Yes, that did it!

Thanks, Roger and Dianne.

I don't know why MS didn't include the .docx converter as an auto update.
Would have made things much easier.

Thanks again!


> From: Diane Ross <dianeross at mvps.org>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Thu, 05 Mar 2009 16:05:12 -0800
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Conversation: Why can't I update Office 2004 11.4.0?
> Subject: Re: Why can't I update Office 2004 11.4.0?
> 
> On 3/5/09 12:34 PM, "Elvis Cruz" <ElvisCruz at mac.com> wrote:
> 
>> 
>> I downloaded and ran the script, and here are the results:
>> 
>> Last update applied:  11.5.3
>> 
>> Microsoft Entourage: 11.4.0
> 
> You are fully updated. As Roger mentioned you need the .docx converter.
> 
> <http://www.microsoft.com/mac/downloads.mspx?pid=&fid=2A8D9A3B-B8A4-43B6-82A
> 6-A2E7D16AE11D#viewer>
> 
> Microsoft does not update each application every time an update is released.
> See ?Confused over Microsoft Update Version numbers??
> 
> <http://blog.entourage.mvps.org/2007/05/confused_over_microsoft_update.html>
> 
> Let us know if this solves your problem.
> 
> -- 
> Diane 
> 
> 
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From dianeross at mvps.org  Fri Mar 13 16:48:29 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 13 Mar 2009 13:48:29 -0700
Subject: Spam on list
Message-ID: <C5E014AD.19DF6%dianeross@mvps.org>

We received our first spam on this list. We are addressing this issue. If we
start getting spammed, we will have to change subscribe policies that would
require approval before you can post your first message.

Our goal is to provide a list free of spam.

-- 
Diane 



From rmkriss at att.net  Fri Mar 13 17:03:06 2009
From: rmkriss at att.net (Richard Kriss)
Date: Fri, 13 Mar 2009 16:03:06 -0500
Subject: Spam on list
In-Reply-To: <C5E014AD.19DF6%dianeross@mvps.org>
Message-ID: <C5E0343A.E27B%rmkriss@att.net>

Let me know if need to do anything.

Have a nice weekend

Dick


On Friday3/13/09 3:48 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> We received our first spam on this list. We are addressing this issue. If we
> start getting spammed, we will have to change subscribe policies that would
> require approval before you can post your first message.
> 
> Our goal is to provide a list free of spam.



From swarfega90 at gmail.com  Sun Mar 15 06:35:24 2009
From: swarfega90 at gmail.com (David Turton)
Date: Sun, 15 Mar 2009 11:35:24 +0100
Subject: Entourage and Exchange 2003
Message-ID: <C5E2987C.24FF%swarfega90@gmail.com>

Help,

I have tried connecting to my companies email account on the MS Exchange
Server 2003. I am using Office 2008 and purchased it solely to get my
emails.
I can of course connect to the server and retrieve my emails using my
password and username.
When I set up the Exchange account which I think I have done correctly and
then go to get emails in my Entourage I get the following error
 ?Unable to establish a secure connectionto mail.xxxxxxx.com because the
server?s certificate does not have Key Usage of Key Encipherment or it does
not have an Extended Key Usage of Server Authentication.
If you continue, the information you view or send will be encrypted but not
secure?

Cancel or OK

If I click OK

I get the following error
The server account xxxx returned an error
?Logon failure: unknown username or bad password or the security settings
maybe incorrect. Would you like to re-enter you password?
Yes Or No

Either makes no difference

How can this be. Can anyone help?

Kind Regards

David

From mecklists at comcast.net  Sun Mar 15 09:23:34 2009
From: mecklists at comcast.net (William Smith)
Date: Sun, 15 Mar 2009 08:23:34 -0500
Subject: Entourage and Exchange 2003
In-Reply-To: <C5E2987C.24FF%swarfega90@gmail.com>
Message-ID: <C5E26B86.24C96%mecklists@comcast.net>

Hi David!

You appear to have two different problems. My comments are inline to yours.

On 3/15/09 5:35 AM, "David Turton" <swarfega90 at gmail.com> wrote:

> I have tried connecting to my companies email account on the MS Exchange
> Server 2003. I am using Office 2008 and purchased it solely to get my
> emails.
> I can of course connect to the server and retrieve my emails using my
> password and username.
> When I set up the Exchange account which I think I have done correctly and
> then go to get emails in my Entourage I get the following error
>  ?Unable to establish a secure connectionto mail.xxxxxxx.com because the
> server?s certificate does not have Key Usage of Key Encipherment or it does
> not have an Extended Key Usage of Server Authentication.
> If you continue, the information you view or send will be encrypted but not
> secure?
> 
> Cancel or OK

This simply means that you cannot validate the authenticity of your Exchange
Server's certificate. For SSL connections, which make your connections
secure by encrypting them, your server must have a certificate installed to
prove to you that you are indeed connecting to the server you're expecting
and not someone else's.

This message is usually caused by the administrator of the Exchange Server
generating his own self-signed certificate rather than purchasing a third
party certificate. You can either live with the message or ask your
administrator to provide you with a root certificate that you can install in
your own Mac OS X keychain.
 
> If I click OK
> 
> I get the following error
> The server account xxxx returned an error
> ?Logon failure: unknown username or bad password or the security settings
> maybe incorrect. Would you like to re-enter you password?
> Yes Or No

You could have a bad entry in your Mac OS X Keychain. Quit Entourage and
then open the Keychain Access utility found in /Applications/Utilities.
Search for your stored password for your Exchange server and delete it. Try
again and see if you can log in.

If you continue having problems then see this blog post, which may explain
what's happening:

"Logon failure for Exchange users: Mail could not be received at this time."
<http://blog.entourage.mvps.org/2009/03/logon_failure_for_exchange_users.htm
l>

Hope this helps!

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From swarfega90 at gmail.com  Sun Mar 15 17:06:02 2009
From: swarfega90 at gmail.com (David Turton)
Date: Sun, 15 Mar 2009 22:06:02 +0100
Subject: Entourage and Exchange 2003
In-Reply-To: <C5E26B86.24C96%mecklists@comcast.net>
Message-ID: <C5E32C4A.251F%swarfega90@gmail.com>

Sorry William I am afraid I am still confused and upset at paying all the
money for Office 2008 afor the sole reason of connecting to the Exchange and
I am nowhere nearer to doing so. Its not your ability to answer my question
its my ability to turn your answer into keystrokes, pathetic isn't it. I
deleted all my passwords relating to that account, entered the password that
I know woks when I access directly and still I get the same answer. I am
about to buy back into windows and slash my wrist. While I hated windows it
never got me so frustrated as this

Kind Regards

David


On 15/03/2009 14:23, "William Smith" <mecklists at comcast.net> wrote:

> Hi David!
> 
> You appear to have two different problems. My comments are inline to yours.
> 
> On 3/15/09 5:35 AM, "David Turton" <swarfega90 at gmail.com> wrote:
> 
>> I have tried connecting to my companies email account on the MS Exchange
>> Server 2003. I am using Office 2008 and purchased it solely to get my
>> emails.
>> I can of course connect to the server and retrieve my emails using my
>> password and username.
>> When I set up the Exchange account which I think I have done correctly and
>> then go to get emails in my Entourage I get the following error
>>  ?Unable to establish a secure connectionto mail.xxxxxxx.com because the
>> server?s certificate does not have Key Usage of Key Encipherment or it does
>> not have an Extended Key Usage of Server Authentication.
>> If you continue, the information you view or send will be encrypted but not
>> secure?
>> 
>> Cancel or OK
> 
> This simply means that you cannot validate the authenticity of your Exchange
> Server's certificate. For SSL connections, which make your connections
> secure by encrypting them, your server must have a certificate installed to
> prove to you that you are indeed connecting to the server you're expecting
> and not someone else's.
> 
> This message is usually caused by the administrator of the Exchange Server
> generating his own self-signed certificate rather than purchasing a third
> party certificate. You can either live with the message or ask your
> administrator to provide you with a root certificate that you can install in
> your own Mac OS X keychain.
>  
>> If I click OK
>> 
>> I get the following error
>> The server account xxxx returned an error
>> ?Logon failure: unknown username or bad password or the security settings
>> maybe incorrect. Would you like to re-enter you password?
>> Yes Or No
> 
> You could have a bad entry in your Mac OS X Keychain. Quit Entourage and
> then open the Keychain Access utility found in /Applications/Utilities.
> Search for your stored password for your Exchange server and delete it. Try
> again and see if you can log in.
> 
> If you continue having problems then see this blog post, which may explain
> what's happening:
> 
> "Logon failure for Exchange users: Mail could not be received at this time."
> <http://blog.entourage.mvps.org/2009/03/logon_failure_for_exchange_users.htm
> l>
> 
> Hope this helps!



From DMajor at Geosyntec.com  Sun Mar 15 17:28:22 2009
From: DMajor at Geosyntec.com (DMajor at Geosyntec.com)
Date: Sun, 15 Mar 2009 17:28:22 -0400
Subject: Entourage and Exchange 2003
In-Reply-To: <C5E32C4A.251F%swarfega90@gmail.com>
Message-ID: <C5E2EB36.3EC05%DMajor@Geosyntec.com>

I have never been able to connect to the exchange server using the server address (internally). I solved the problem by using https:/mail.companyname.com (the com may be .us). This is the same address I use for accessing  mail via the web. Enter the https address in your exchange server information in the account setup and check off this server requires a secure SSL connection. You will still get the "unable to ..." message, just click OK.  I also installed the certificate that I was supposed to use, and still get the same message!  Since set up this way, I have had no problems sending/getting messages, updating calendars and syncing with my iphone (or BB when I had one). Hope that helps






________________________________
From: David Turton <swarfega90 at gmail.com>
Reply-To: YouTalk mailing list for discussion of Microsoft Entourage <youtalk at entourage.mvps.org>
Date: Sun, 15 Mar 2009 17:06:02 -0400
To: YouTalk mailing list for discussion of Microsoft Entourage <youtalk at entourage.mvps.org>
Subject: Re: Entourage and Exchange 2003

Sorry William I am afraid I am still confused and upset at paying all the
money for Office 2008 afor the sole reason of connecting to the Exchange and
I am nowhere nearer to doing so. Its not your ability to answer my question
its my ability to turn your answer into keystrokes, pathetic isn't it. I
deleted all my passwords relating to that account, entered the password that
I know woks when I access directly and still I get the same answer. I am
about to buy back into windows and slash my wrist. While I hated windows it
never got me so frustrated as this

Kind Regards

David


On 15/03/2009 14:23, "William Smith" <mecklists at comcast.net> wrote:

> Hi David!
>
> You appear to have two different problems. My comments are inline to yours.
>
> On 3/15/09 5:35 AM, "David Turton" <swarfega90 at gmail.com> wrote:
>
>> I have tried connecting to my companies email account on the MS Exchange
>> Server 2003. I am using Office 2008 and purchased it solely to get my
>> emails.
>> I can of course connect to the server and retrieve my emails using my
>> password and username.
>> When I set up the Exchange account which I think I have done correctly and
>> then go to get emails in my Entourage I get the following error
>>  "Unable to establish a secure connectionto mail.xxxxxxx.com because the
>> server's certificate does not have Key Usage of Key Encipherment or it does
>> not have an Extended Key Usage of Server Authentication.
>> If you continue, the information you view or send will be encrypted but not
>> secure"
>>
>> Cancel or OK
>
> This simply means that you cannot validate the authenticity of your Exchange
> Server's certificate. For SSL connections, which make your connections
> secure by encrypting them, your server must have a certificate installed to
> prove to you that you are indeed connecting to the server you're expecting
> and not someone else's.
>
> This message is usually caused by the administrator of the Exchange Server
> generating his own self-signed certificate rather than purchasing a third
> party certificate. You can either live with the message or ask your
> administrator to provide you with a root certificate that you can install in
> your own Mac OS X keychain.
>
>> If I click OK
>>
>> I get the following error
>> The server account xxxx returned an error
>> "Logon failure: unknown username or bad password or the security settings
>> maybe incorrect. Would you like to re-enter you password"
>> Yes Or No
>
> You could have a bad entry in your Mac OS X Keychain. Quit Entourage and
> then open the Keychain Access utility found in /Applications/Utilities.
> Search for your stored password for your Exchange server and delete it. Try
> again and see if you can log in.
>
> If you continue having problems then see this blog post, which may explain
> what's happening:
>
> "Logon failure for Exchange users: Mail could not be received at this time."
> <http://blog.entourage.mvps.org/2009/03/logon_failure_for_exchange_users.htm
> l>
>
> Hope this helps!


YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org


From dianeross at mvps.org  Sun Mar 15 19:34:47 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 15 Mar 2009 16:34:47 -0700
Subject: Entourage and Exchange 2003
In-Reply-To: <C5E32C4A.251F%swarfega90@gmail.com>
Message-ID: <C5E2DEA7.1A045%dianeross@mvps.org>

On 3/15/09 2:06 PM, "David Turton" <swarfega90 at gmail.com> wrote:

> I am
> about to buy back into windows and slash my wrist. While I hated windows it
> never got me so frustrated as this

One way to troubleshoot on the Mac is to test in a new User's Account. This
way there is nothing saved and you are working on a blank slate.

Go to System Preferences --> Create a New User in Accounts. Switch to the
New User by logging out/in or use Fast User Switching. Test in the new User.

You can drag files to the Shared folder for testing in the new User. When
you are in the new User and drag from Shared, it actually copies so your
data is safe. When you are testing an email account, always set to "leave on
server" for the test. Remember to move your files back from Shared after you
complete your testing. This is especially important for Entourage since it
will create a new blank Identity and cause major panic.

FWIW, Send & Receive problems are the hardest to troubleshoot.

I also feel your pain. I've just installed Parallels and am so lost on the
PC side it's pathetic.

Cheers and Welcome to Mac! I have a few tips and links posted to help new
users here:

<http://www.entourage.mvps.org/new2mac/index.html>

-- 
Diane 



From c_thomas at altitudeinc.com  Wed Mar 18 17:56:44 2009
From: c_thomas at altitudeinc.com (Cris Thomas)
Date: Wed, 18 Mar 2009 17:56:44 -0400
Subject: GMT time in meeting invitations
Message-ID: <b0423392-e0e9-462f-9981-8844e4ef6226@altitudeinc.com>

I only have a few Entourage users in a PC company and they are having a few issues with meeting invitations from the PC users. The invites are sent via Exchange (Kerio) and always come across with GMT times. This is pretty much useless. I have checked the time zone settings on the server, the Mac and inside Entourage and all are correct, why is this being converted to GMT?


Here is an example.

Subject: An Economic Outlook - The Future is Your Decision 
Location: Conference Room C 
When: 2009-03-31, 12:00 - 13:00 GMT -4:00 (60 minutes) 
Organizer: Nicole Conner (n_conner at mycompany.com) 
Required Attendees: Aaron Abroff


How do I fix this?  Thanks.

Kind Regards
- C. Thomas



From kim at sassafrasenterprises.com  Wed Mar 18 17:55:58 2009
From: kim at sassafrasenterprises.com (kim craig)
Date: Wed, 18 Mar 2009 16:55:58 -0500
Subject: can't see/find sent emails
In-Reply-To: <b0423392-e0e9-462f-9981-8844e4ef6226@altitudeinc.com>
References: <b0423392-e0e9-462f-9981-8844e4ef6226@altitudeinc.com>
Message-ID: <a06240810c5e71dfdf47d@[10.0.0.5]>

We have recently started using Entourage, but all emails sent are not 
showing anywhere.  The sent items folder is empty.  The preferences 
is checked to keep sent emails in the sent items folder.  Mail is 
sending and receiving fine.  Where are the sent emails stored?

We are using a POP server,  Entourage 2004 version 11.4.0,  on a mac 
OS X version 10.4.11.

-- 


From dianeross at mvps.org  Wed Mar 18 20:51:05 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 18 Mar 2009 17:51:05 -0700
Subject: can't see/find sent emails
In-Reply-To: <a06240810c5e71dfdf47d@[10.0.0.5]>
Message-ID: <C5E6E509.1BAE8%dianeross@mvps.org>

On 3/18/09 2:55 PM, "kim craig" <kim at sassafrasenterprises.com> wrote:

> We have recently started using Entourage, but all emails sent are not
> showing anywhere.  The sent items folder is empty.  The preferences
> is checked to keep sent emails in the sent items folder.  Mail is
> sending and receiving fine.  Where are the sent emails stored?

When mail get moved, it's generally a rule that moves it.

Uncheck all rules and uncheck the Mailing List Manager rules as well. When
you send does that help?

To find where they are going, to a test send with an unusual word so that
when you do a search, it will be the only result. This should tell you the
folder.

-- 
Diane 



From roger at rogercohen.com  Wed Mar 18 21:11:58 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Wed, 18 Mar 2009 21:11:58 -0400
Subject: can't see/find sent emails
In-Reply-To: <C5E6E509.1BAE8%dianeross@mvps.org>
Message-ID: <C5E7141E.55D75%roger@rogercohen.com>

Diane Ross <dianeross at mvps.org> wrote on 3/18/09 8:51 PM:

> To find where they are going, to a test send with an unusual word so that
> when you do a search, it will be the only result. This should tell you the
> folder.


And look for that mail subject with the unusual word in Spotlight.  When you
open that message from Spotlight, then click on the "Move" icon in the bar
above the message.  The first line is where that message is located.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From mecklists at comcast.net  Wed Mar 18 21:21:14 2009
From: mecklists at comcast.net (William Smith)
Date: Wed, 18 Mar 2009 20:21:14 -0500
Subject: GMT time in meeting invitations
In-Reply-To: <b0423392-e0e9-462f-9981-8844e4ef6226@altitudeinc.com>
Message-ID: <C5E7083A.24ED0%mecklists@comcast.net>

Hi Cris!

Interesting problem! My guess is that this is a configuration problem with
your Kerio server but I'm no Kerio expert.

Outlook to Entourage generates GMT invites... Does Entourage to Outlook do
the same thing? How about Outlook to Outlook and Entourage to Entourage?

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>


> From: Cris Thomas <c_thomas at altitudeinc.com>
> Reply-To: Entourage Help Page mailing list <youtalk at entourage.mvps.org>
> Date: Wed, 18 Mar 2009 17:56:44 -0400
> To: Entourage Help Page mailing list <youtalk at entourage.mvps.org>
> Subject: GMT time in meeting invitations
> 
> I only have a few Entourage users in a PC company and they are having a few
> issues with meeting invitations from the PC users. The invites are sent via
> Exchange (Kerio) and always come across with GMT times. This is pretty much
> useless. I have checked the time zone settings on the server, the Mac and
> inside Entourage and all are correct, why is this being converted to GMT?
> 
> 
> Here is an example.
> 
> Subject: An Economic Outlook - The Future is Your Decision
> Location: Conference Room C
> When: 2009-03-31, 12:00 - 13:00 GMT -4:00 (60 minutes)
> Organizer: Nicole Conner (n_conner at mycompany.com)
> Required Attendees: Aaron Abroff
> 
> 
> How do I fix this?  Thanks.



From dianeross at mvps.org  Wed Mar 18 23:08:57 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 18 Mar 2009 20:08:57 -0700
Subject: can't see/find sent emails
In-Reply-To: <C5E7141E.55D75%roger@rogercohen.com>
Message-ID: <C5E70559.1BB78%dianeross@mvps.org>

On 3/18/09 6:11 PM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> And look for that mail subject with the unusual word in Spotlight.

They were in 2004 so they don't get the great Spotlight search feature. That
alone is worth the upgrade to Entourage 2008.

-- 
Diane 



From roger at rogercohen.com  Wed Mar 18 23:13:36 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Wed, 18 Mar 2009 23:13:36 -0400
Subject: can't see/find sent emails
In-Reply-To: <C5E70559.1BB78%dianeross@mvps.org>
Message-ID: <C5E730A0.55DAB%roger@rogercohen.com>

Diane Ross <dianeross at mvps.org> wrote on 3/18/09 11:08 PM:

>> And look for that mail subject with the unusual word in Spotlight.
> 
> They were in 2004 so they don't get the great Spotlight search feature. That
> alone is worth the upgrade to Entourage 2008.


I run Entourage 2004 and Mac OS 10.4.11, and Spotlight can find email
subjects in Entourage from Finder.  No problem.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Thu Mar 19 20:00:44 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 19 Mar 2009 17:00:44 -0700
Subject: can't see/find sent emails
In-Reply-To: <C5E730A0.55DAB%roger@rogercohen.com>
Message-ID: <C5E82ABC.1BC53%dianeross@mvps.org>

On 3/18/09 8:13 PM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> I run Entourage 2004 and Mac OS 10.4.11, and Spotlight can find email
> subjects in Entourage from Finder.  No problem.

Spotlight search within Entourage 2008 is so much easier and faster. Too bad
there isn't a demo for 08.

-- 
Diane 



From dianeross at mvps.org  Fri Mar 20 14:53:26 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 20 Mar 2009 11:53:26 -0700
Subject: HELP  for Entourage
In-Reply-To: <C5E929C9.5F26%jbc@ibclr.org>
Message-ID: <C5E93436.1BD14%dianeross@mvps.org>

On 3/20/09 9:08 AM, "JB Collingsworth" <jbc at ibclr.org> wrote:

First, it's best to always reply to the list so everyone can contribute to
an answer and learn from the discussion.

> I am using Mac OSX 10.5.6 and using Entourage 2008
> My email is conflicting with my iphone and will not download messages from
> our MS exchange server. It has been working fine then all of a sudden it
> quit.   Could this be updates we did on our server that caused this?

Did you install the Safari 4 beta? If yes, do an uninstall and see if that
fixes the problem.

> 
> I have tried to find updates for Entourage to make sure I have the latest
> but there is a lot of gobbledegook out there on updates but I could not find
> one that I could install.  I assumed it was doing it automatically..
In Office 2008 applications, the version is now included in the About
window. Selec Entourage --> About Entourage. If the version is not 12.1.5,
then you need to select under Help --> Check for Updates.
> 
> ALSO--I did something in trying to sort out what was going on with my mail
> and had some spam email which is so unusual.  I set a rule or something for
> messages from that email address to go to the deleted file automatically and
> I cannot for the life of me get my mail to stop going there.  The
> instructions I did find did not work for me anyway.

Did you delete the Rule you created? I would also check your Mailing List
Manager rules. It's very easy to set up a MLM rule by accident, when you are
marking a message as 'not junk'. The wording of that dialog is ambiguous to
say the least. Check if there is an MLM entry (look for MLM entries under
the tools menu) with the incorrect destination folder as the target folder.
Mailing List Manager rules run before your other rules.

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>





From suzt808 at gmail.com  Sat Mar 21 14:46:11 2009
From: suzt808 at gmail.com (Suz T.)
Date: Sat, 21 Mar 2009 14:46:11 -0400
Subject: Send as functionality in Entourage ?
Message-ID: <49C535F3.2080509@gmail.com>

Hello,
I was just wondering if anyone new whether there was send as 
functionality in Entourage.

For example one account from gmail has 2 other accounts coming into it.
IN entourage I have all mail coming in and with rules all accounts ( 3) 
are going into their seperate folders.
However I want to be able to send as account1 or account 2 or 3.

Is that possible ?

From roger at rogercohen.com  Sat Mar 21 16:48:21 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Sat, 21 Mar 2009 16:48:21 -0400
Subject: Send as functionality in Entourage ?
In-Reply-To: <49C535F3.2080509@gmail.com>
Message-ID: <C5EACAD5.1A58E%roger@rogercohen.com>

Suz T. <suzt808 at gmail.com> wrote on 3/21/09 2:46 PM:

> However I want to be able to send as account1 or account 2 or 3.

In Entourage 2004, you can pick the "Send From" Account by clicking on the
"From" pull-down menu in the message, just above the "TO" field.  Your
available Accounts will all be there.

As you select the account, the signature line will change per the sig you
have assigned to that account
  (Tools -> Accounts -> Options -> Default Signature)


Is that what you want?



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
 roger at rogercohen.com     http://www.rogercohen.com
  Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937




From suzt808 at gmail.com  Sun Mar 22 00:00:06 2009
From: suzt808 at gmail.com (Suz T.)
Date: Sun, 22 Mar 2009 00:00:06 -0400
Subject: Send as functionality in Entourage ?
In-Reply-To: <C5EACAD5.1A58E%roger@rogercohen.com>
References: <C5EACAD5.1A58E%roger@rogercohen.com>
Message-ID: <49C5B7C6.9010707@gmail.com>

Roger S. Cohen wrote:
> Suz T. <suzt808 at gmail.com> wrote on 3/21/09 2:46 PM:
>
>   
>> However I want to be able to send as account1 or account 2 or 3.
>>     
>
> In Entourage 2004, you can pick the "Send From" Account by clicking on the
> "From" pull-down menu in the message, just above the "TO" field.  Your
> available Accounts will all be there


Hi Roger,
 Thank you for your response.  But that is not exactly what I am looking 
for. I actually want to be able to send from a different address even if 
the account is not setup on Entourage.  As I am typing this I am 
wondering if that is even possible?? BUt I am looking for similar 
functionality like gmail has.

My situation is I have one account with gmail, that has 3 other accounts 
it fetches mailfrom. This allows me to use gmail while mobile for all 4 
accounts.  However when home, I want to have all the mail go into 
Entourage through the 1 account I setup in Entourage.  However when I 
send an email from one of the other accounts I would like the From and 
Reply to to be one of the other accounts.

Is this even possible with Entourage ?




From roger at rogercohen.com  Sun Mar 22 00:09:59 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Sun, 22 Mar 2009 00:09:59 -0400
Subject: Send as functionality in Entourage ?
In-Reply-To: <49C5B7C6.9010707@gmail.com>
Message-ID: <C5EB3257.56219%roger@rogercohen.com>

Suz T. <suzt808 at gmail.com> wrote on 3/22/09 12:00 AM:

> However when I 
> send an email from one of the other accounts I would like the From and
> Reply to to be one of the other accounts.


In Entourage, whatever you put in an Account's "From" field is what shows up
in the "From" field in your outgoing email.  So put whatever you want into
each Account, select the Account you want, and then your outgoing mail will
be replied to according to that Account's "From" field.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Sun Mar 22 01:37:13 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 21 Mar 2009 22:37:13 -0700
Subject: Send as functionality in Entourage ?
In-Reply-To: <49C5B7C6.9010707@gmail.com>
Message-ID: <C5EB1C99.1BEEA%dianeross@mvps.org>

On 3/21/09 9:00 PM, "Suz T." <suzt808 at gmail.com> wrote:

> Thank you for your response.  But that is not exactly what I am looking
> for. I actually want to be able to send from a different address even if
> the account is not setup on Entourage.  As I am typing this I am
> wondering if that is even possible?? BUt I am looking for similar
> functionality like gmail has.

Entourage can only send from account that is set up. No email client can do
otherwise.
> 
> My situation is I have one account with gmail, that has 3 other accounts
> it fetches mailfrom. This allows me to use gmail while mobile for all 4
> accounts.  However when home, I want to have all the mail go into
> Entourage through the 1 account I setup in Entourage.  However when I
> send an email from one of the other accounts I would like the From and
> Reply to to be one of the other accounts.

Set up the account as send only.
<http://www.entourage.mvps.org/accounts/send_only.html>

Change the header on that account.

<http://www.entourage.mvps.org/faq_topic/reply.html#reply4>

Note that this will only be the suggested return address - senders can still
choose to contact you from your sending address - for example in Entourage,
the Reply command will reply to the default reply address, but the Reply to
Sender command will reply to the sending address regardless of whether a
Reply-to header is present.

Hope this helps! 

-- 
Diane 



From DMajor at Geosyntec.com  Sun Mar 22 10:00:41 2009
From: DMajor at Geosyntec.com (DMajor at Geosyntec.com)
Date: Sun, 22 Mar 2009 10:00:41 -0400
Subject: Syncing email history with iPhone
In-Reply-To: <C5E7C073.3EF78%DMajor@Geosyntec.com>
Message-ID: <C5EBBCC9.3F15B%DMajor@Geosyntec.com>



Folks

If I respond to/forward a message in entourage I can see the symbols indicating what I did with the message, and open it up and click on symbol (eg "show reply"). However, if I reply or forward a message via my iPhone, I don't see the links in Entourage, though my reply to or forwarded message from my iPhone is in my sent mailbox on the exchange server. Is there a way to sync the email history within entourage?

Dave

I am using the latest versions of all relevant software

From DMajor at Geosyntec.com  Sun Mar 22 10:02:02 2009
From: DMajor at Geosyntec.com (DMajor at Geosyntec.com)
Date: Sun, 22 Mar 2009 10:02:02 -0400
Subject: Date change when moving emails to shared folders
In-Reply-To: <C5CD4377.3CB03%DMajor@Geosyntec.com>
Message-ID: <C5EBBD1A.3F15D%DMajor@Geosyntec.com>

Hi
We are in a mixed environment with Mac and PC users placing moving emails from their outlook or entourage mailboxes to shared folders (public) on our exchange server for project communication/tracking. However, we noticed that when we move an email message from entourage to the shared folder, it changes the date to when it was placed into the folder, not the date the email was received. That is a problem for searching the shared folder for the sequence of emails.  Any solutions?

Thanx

Dave


From suzt808 at gmail.com  Sun Mar 22 12:29:25 2009
From: suzt808 at gmail.com (SuzT808)
Date: Sun, 22 Mar 2009 12:29:25 -0400
Subject: Send as functionality in Entourage ?
In-Reply-To: <C5EB1C99.1BEEA%dianeross@mvps.org>
References: <49C5B7C6.9010707@gmail.com> <C5EB1C99.1BEEA%dianeross@mvps.org>
Message-ID: <503be6af0903220929h40a7b843n7906a83de0f74632@mail.gmail.com>

On Sun, Mar 22, 2009 at 1:37 AM, Diane Ross <dianeross at mvps.org> wrote:

>
> Set up the account as send only.
> <http://www.entourage.mvps.org/accounts/send_only.html>
>
> Change the header on that account.
>
> <http://www.entourage.mvps.org/faq_topic/reply.html#reply4>
>
> Note that this will only be the suggested return address - senders can still
> choose to contact you from your sending address - for example in Entourage,
> the Reply command will reply to the default reply address, but the Reply to
> Sender command will reply to the sending address regardless of whether a
> Reply-to header is present.
>
> Hope this helps!

WOW this is great appears to be just what can work.

Thank you,
Suz

From mecklists at comcast.net  Sun Mar 22 12:49:57 2009
From: mecklists at comcast.net (William Smith)
Date: Sun, 22 Mar 2009 11:49:57 -0500
Subject: Date change when moving emails to shared folders
In-Reply-To: <C5EBBD1A.3F15D%DMajor@Geosyntec.com>
Message-ID: <C5EBD665.251CD%mecklists@comcast.net>

> We are in a mixed environment with Mac and PC users placing moving emails from
> their outlook or entourage mailboxes to shared folders (public) on our
> exchange server for project communication/tracking. However, we noticed that
> when we move an email message from entourage to the shared folder, it changes
> the date to when it was placed into the folder, not the date the email was
> received. That is a problem for searching the shared folder for the sequence
> of emails.  Any solutions?

When Entourage copies messages, the Received date will always show the
time/date of the copy. Use the Sent date instead, which will never change.

Hope this helps!

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From mecklists at comcast.net  Sun Mar 22 12:51:28 2009
From: mecklists at comcast.net (William Smith)
Date: Sun, 22 Mar 2009 11:51:28 -0500
Subject: Syncing email history with iPhone
In-Reply-To: <C5EBBCC9.3F15B%DMajor@Geosyntec.com>
Message-ID: <C5EBD6C0.251CE%mecklists@comcast.net>

> If I respond to/forward a message in entourage I can see the symbols
> indicating what I did with the message, and open it up and click on symbol (eg
> "show reply"). However, if I reply or forward a message via my iPhone, I don't
> see the links in Entourage, though my reply to or forwarded message from my
> iPhone is in my sent mailbox on the exchange server. Is there a way to sync
> the email history within entourage?

That's a well-known limitation with Entourage. It does not sync the Reply
and Forward status indicators with Exchange.

Please be sure to let Microsoft know you'd like to see this feature in
future versions by using the Help --> Send Feedback mechanism in any Office
application.

Hope this helps!

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From dianeross at mvps.org  Sun Mar 22 19:40:43 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 22 Mar 2009 16:40:43 -0700
Subject: Send as functionality in Entourage ?
In-Reply-To: <503be6af0903220929h40a7b843n7906a83de0f74632@mail.gmail.com>
Message-ID: <C5EC1A8B.1BF90%dianeross@mvps.org>

On 3/22/09 9:29 AM, "SuzT808" <suzt808 at gmail.com> wrote:

> WOW this is great appears to be just what can work.

Glad I could help. After you use it for a while, let us know how it's
working for you.

-- 
Diane 



From c_thomas at altitudeinc.com  Mon Mar 23 10:01:12 2009
From: c_thomas at altitudeinc.com (Cris Thomas)
Date: Mon, 23 Mar 2009 10:01:12 -0400
Subject: GMT time in meeting invitations
Message-ID: <6614013a-4e8f-4a67-8761-e94f46aac993@altitudeinc.com>

Thanks Bill.

  The problem doesn?t seem to happen with all invites but I have been unable to narrow which ones this happens to and why. I'm thinking it may have something to do with HTML as the ones in GMT time are all plain text.

Kind Regards,
- C. Thomas


> Outlook to Entourage generates GMT invites... Does Entourage to Outlook do
> the same thing? How about Outlook to Outlook and Entourage to Entourage?
> 
> > I only have a few Entourage users in a PC company and they are having a few
> > issues with meeting invitations from the PC users. The invites are sent via
> > Exchange (Kerio) and always come across with GMT times. This is pretty much
> > useless. I have checked the time zone settings on the server, the Mac and
> > inside Entourage and all are correct, why is this being converted to GMT?
> > 
> > 
> > Here is an example.
> > 
> > Subject: An Economic Outlook - The Future is Your Decision
> > Location: Conference Room C
> > When: 2009-03-31, 12:00 - 13:00 GMT -4:00 (60 minutes)
> > Organizer: Nicole Conner (n_conner at mycompany.com)
> > Required Attendees: Aaron Abroff



From DMajor at Geosyntec.com  Mon Mar 23 10:39:57 2009
From: DMajor at Geosyntec.com (DMajor at Geosyntec.com)
Date: Mon, 23 Mar 2009 10:39:57 -0400
Subject: GMT time in meeting invitations
In-Reply-To: <6614013a-4e8f-4a67-8761-e94f46aac993@altitudeinc.com>
Message-ID: <C5ED177D.3F1C9%DMajor@Geosyntec.com>

We had the same problem, but it was from outlook to outlook - and found the problem in outlook and setting up time zones within outlook on the host computer.




________________________________
From: Cris Thomas <c_thomas at altitudeinc.com>
Reply-To: YouTalk mailing list for discussion of Microsoft Entourage <youtalk at entourage.mvps.org>
Date: Mon, 23 Mar 2009 10:01:12 -0400
To: <youtalk at entourage.mvps.org>
Subject: Re: GMT time in meeting invitations

Thanks Bill.

  The problem doesn't seem to happen with all invites but I have been unable to narrow which ones this happens to and why. I'm thinking it may have something to do with HTML as the ones in GMT time are all plain text.

Kind Regards,
- C. Thomas


> Outlook to Entourage generates GMT invites... Does Entourage to Outlook do
> the same thing? How about Outlook to Outlook and Entourage to Entourage?
>
> > I only have a few Entourage users in a PC company and they are having a few
> > issues with meeting invitations from the PC users. The invites are sent via
> > Exchange (Kerio) and always come across with GMT times. This is pretty much
> > useless. I have checked the time zone settings on the server, the Mac and
> > inside Entourage and all are correct, why is this being converted to GMT?
> >
> >
> > Here is an example.
> >
> > Subject: An Economic Outlook - The Future is Your Decision
> > Location: Conference Room C
> > When: 2009-03-31, 12:00 - 13:00 GMT -4:00 (60 minutes)
> > Organizer: Nicole Conner (n_conner at mycompany.com)
> > Required Attendees: Aaron Abroff


YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org


From jscott at khny.com  Fri Mar 27 13:53:16 2009
From: jscott at khny.com (Jon Scott)
Date: Fri, 27 Mar 2009 13:53:16 -0400
Subject: Entourage 2008 multiple exchange accounts
Message-ID: <45FEE1E88E191F4BBE7D3071B14C4885A6C2D2@WMCNY01EVS.wmcnet.khny.net>

Hi All,

 

Sorry if this has been covered already, and my searches on the mvps site
haven't turned up anything quickly.

 

Can Entourage 2008 be configured to open multiple Exchange accounts?
That is, without merging them into one on the Entourage side?

Or do I need to use multiple identities to achieve this, and switch
between the two identities to check mail for each?

Ideally I'd like to open multiple Exchange mailboxes a la MS Outlook,
each appearing as a separate top level folder.

 

Thanks,

 

Jon Scott


From jscott at khny.com  Fri Mar 27 13:56:48 2009
From: jscott at khny.com (Jon Scott)
Date: Fri, 27 Mar 2009 13:56:48 -0400
Subject: migrating from Office '04 to '08
Message-ID: <45FEE1E88E191F4BBE7D3071B14C4885A6C2D3@WMCNY01EVS.wmcnet.khny.net>

Another couple questions...

 

I need to migrate a couple hundred Entourage 2004/Exchange 2003
employees to Entourage 2008. I'm planning to do this in conjunction with
other things by creating a new corporate OS X image that includes Office
2008 as a standard. Each employee's "user home" or profile from OS X
will be backed up from the existing Mac, the Mac re-imaged, and the
profile copied back to the newly imaged machine.

 

In other words, I'm taking an Office 2004 identity and dropping it into
Office 2008 - not doing a standard upgrade. Can Office '08 handle this
and convert the Office database automatically? Or do I need to convert
the database first, or import it into Entourage 2008?

 

Thanks,

Jon


From lists at cortig.net  Fri Mar 27 14:13:05 2009
From: lists at cortig.net (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Fri, 27 Mar 2009 19:13:05 +0100
Subject: Entourage 2008 multiple exchange accounts
In-Reply-To: <45FEE1E88E191F4BBE7D3071B14C4885A6C2D2@WMCNY01EVS.wmcnet.khny.net>
References: <45FEE1E88E191F4BBE7D3071B14C4885A6C2D2@WMCNY01EVS.wmcnet.khny.net>
Message-ID: <EC2A98B6-6D5E-4A75-A7E3-9FA30F7EC046@cortig.net>


On 27 mars 2009, at 18:53, Jon Scott wrote:

> Can Entourage 2008 be configured to open multiple Exchange accounts?
> That is, without merging them into one on the Entourage side?


Indeed. That's not a problem: They each appear independently,


Corentin

From dianeross at mvps.org  Fri Mar 27 16:33:49 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 27 Mar 2009 13:33:49 -0700
Subject: migrating from Office '04 to '08
In-Reply-To: <45FEE1E88E191F4BBE7D3071B14C4885A6C2D3@WMCNY01EVS.wmcnet.khny.net>
Message-ID: <C5F2863D.1C553%dianeross@mvps.org>

On 3/27/09 10:56 AM, "Jon Scott" <jscott at khny.com> wrote:

> In other words, I'm taking an Office 2004 identity and dropping it into
> Office 2008 - not doing a standard upgrade. Can Office '08 handle this
> and convert the Office database automatically? Or do I need to convert
> the database first, or import it into Entourage 2008?

What you are describing sounds like a forced update. I'm not sure I would
recommend doing it this way.

Bill might be able to give more info on doing this in a corporate
environment, but let's first discuss the basics.

An Entourage 2004 Identity is upgraded when imported into Entourage 2008. It
can no longer be used by Entourage 2004. Shortly after Entourage 2008 was
launched another change was made and the database was again upgraded. This
resulted in the Identity that could not be used by 12.0.0. Generally a
database created for a version can be used by any update unless there is an
upgrade in the mix.

There is a subtle difference between update and upgrade.
<http://www.entourage.mvps.org/glossary/index.html#upgrade_update>

Installing Office 2008 now, there should only be one upgrade that takes
place if you fully update Entourage first. This is a very intensive process
and often fails if there is any problem with the database.The upgrade of the
database is only for mail that is stored in folders "On My Computer."
 
If all mail is on the server, then there is no upgrade needed. Just install
Entourage and update to 12.1.5. Create account and let it sync back up.

An option to get around the upgrade database issue is to export your data
from Entourage 2004 as Entourage archive (.rge) file. This can be imported
directly into Entourage 2008. You do loose come category info on events,
notes and tasks, but messages and contacts do retain categories. There are
shareware scripts that will export everything, if this is something that is
needed.

I personally don't use Exchange so it's not my area of expertise, but Bill
will chime in and correct or add to this. Hopefully, I've laid the
groundwork on the process.

Hope this helps! 

-- 
Diane 



From jscott at khny.com  Fri Mar 27 16:52:06 2009
From: jscott at khny.com (Jon Scott)
Date: Fri, 27 Mar 2009 16:52:06 -0400
Subject: Entourage 2008 multiple exchange accounts
In-Reply-To: <EC2A98B6-6D5E-4A75-A7E3-9FA30F7EC046@cortig.net>
References: <45FEE1E88E191F4BBE7D3071B14C4885A6C2D2@WMCNY01EVS.wmcnet.khny.net>
	<EC2A98B6-6D5E-4A75-A7E3-9FA30F7EC046@cortig.net>
Message-ID: <45FEE1E88E191F4BBE7D3071B14C4885A6C2DB@WMCNY01EVS.wmcnet.khny.net>

Thank you...

-----Original Message-----
From: youtalk-bounces at entourage.mvps.org [mailto:youtalk-bounces at entourage.mvps.org] On Behalf Of Corentin Cras-M?neur
Sent: Friday, March 27, 2009 2:13 PM
To: YouTalk mailing list for discussion of Microsoft Entourage
Subject: Re: Entourage 2008 multiple exchange accounts


On 27 mars 2009, at 18:53, Jon Scott wrote:

> Can Entourage 2008 be configured to open multiple Exchange accounts?
> That is, without merging them into one on the Entourage side?


Indeed. That's not a problem: They each appear independently,


Corentin
YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org

From roger at rogercohen.com  Fri Mar 27 18:33:13 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Fri, 27 Mar 2009 18:33:13 -0400
Subject: migrating from Office '04 to '08
In-Reply-To: <C5F2863D.1C553%dianeross@mvps.org>
Message-ID: <C5F2CC69.56B52%roger@rogercohen.com>

Diane Ross <dianeross at mvps.org> wrote on 3/27/09 4:33 PM:

> An option to get around the upgrade database issue is to export your data
> from Entourage 2004 as Entourage archive (.rge) file. This can be imported
> directly into Entourage 2008. You do loose come category info on events,
> notes and tasks, but messages and contacts do retain categories.


Does the exported Entourage 2004 archive also include the calendar items?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Fri Mar 27 18:55:23 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 27 Mar 2009 15:55:23 -0700
Subject: migrating from Office '04 to '08
In-Reply-To: <C5F2CC69.56B52%roger@rogercohen.com>
Message-ID: <C5F2A76B.1C586%dianeross@mvps.org>

On 3/27/09 3:33 PM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> Does the exported Entourage 2004 archive also include the calendar items?

Yes, but not categories. Paul Berkowitz's scripts gets categories if that's
important. I can use them in Leopard, but you have to unlock each script.
It's the unlock all script that's broken under Leopard.

I explained this in this article:

<http://blog.entourage.mvps.org/2009/02/backup_individual_items.html>

Hope this helps! 

-- 
Diane