From derrick at ddjcollab.com  Thu Oct  1 14:12:55 2009
From: derrick at ddjcollab.com (Derrick Chasan)
Date: Thu, 01 Oct 2009 11:12:55 -0700
Subject: Power Point
Message-ID: <C6EA3F37.84FA%derrick@ddjcollab.com>

Hi can I ask .ppt  questions on this forum?
--
______________________
Derrick Chasan
ddj Collab

o. 206.331.4449
c. 425.891.6624
f.  206.374.2337

derrick at ddjcollab.com
www.ddjcollab.com
_______________________
 



From ElvisCruz at mac.com  Thu Oct  1 15:48:05 2009
From: ElvisCruz at mac.com (Elvis Cruz)
Date: Thu, 01 Oct 2009 19:48:05 -0000
Subject: You can take yourself off the list anytime you want.
In-Reply-To: <twig.1231165680.7537@austintx.com>
Message-ID: <C5878583.3B0D0%ElvisCruz@mac.com>

No need to get upset.

Just follow the directions:

 http://entourage.mvps.org/support_options/list.html

> From: <rickw at austintx.com>
> Reply-To: <Rick at vmail.austintx.com>, <Willis at vmail.austintx.com>, YouTalk
> mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Mon, 05 Jan 2009 14:28:00 +0000
> To: <youtalk at entourage.mvps.org>
> 
> 
> TAKE ME OFF THIS LIST!!!! ALSO, REMOVE"KARLIN, RICK" FROM THE LIST. WE ARE
> SWAMPED WITH MAILS FROM THAT PERSON.
> 
> HELP!!!!!!!!
> 
> REMOVE ME FROM THIS LIST!!!!!!!
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org



From dianeross at mvps.org  Thu Oct  1 16:03:23 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 01 Oct 2009 13:03:23 -0700
Subject: Power Point
In-Reply-To: <C6EA3F37.84FA%derrick@ddjcollab.com>
Message-ID: <C6EA591B.122A3%dianeross@mvps.org>

On 10/1/09 11:12 AM, "Derrick Chasan" <derrick at ddjcollab.com> wrote:

> Hi can I ask .ppt  questions on this forum?

We're flexible on questions, but most power users on this forum aren't
PowerPoint experts. Your best bet to get help is on the
microsoft.public.mac.office.powerpoint newsgroup.

See this article for help subscribing using the Entourage newsreader:

<http://tinyurl.com/beds97>

-- 
Diane 



From derrick at ddjcollab.com  Fri Oct  2 12:13:03 2009
From: derrick at ddjcollab.com (Derrick Chasan)
Date: Fri, 02 Oct 2009 09:13:03 -0700
Subject: Transfer Folder
Message-ID: <C6EB749F.852A%derrick@ddjcollab.com>

Hi There

I am in the process of migrating my contacts from 1 email address (Cog) to a
second (DDJ). I have set the DDJ account up as the default address but have
not yet eliminated the Cog address. I have a series of folders in my inbox.
Here then is the problem: The DDJ account has set up a folder named
?Transfer? in my inbox and my DDJ mail  (not Cog mail) flows to the Transfer
folder rather than my in or sent mail box.

Questions. Can I just delete this Transfer folder and if I do will mail
begin flowing to my in and sent mail boxes ? Or do I need to go through
settings and undo something?

I am working with Entourage 12.2.1

Thanks with whatever help you can provide

Derrick




From jamesrob at sonic.net  Sat Oct  3 08:39:16 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Sat, 03 Oct 2009 05:39:16 -0700
Subject: Deleting an incorrect e-mail address from the address book
In-Reply-To: <C6E567CC.2DA02%mecklists@comcast.net>
Message-ID: <C6EC9404.1C760%jamesrob@sonic.net>

On 9/27/09 5:04 PM, "William Smith" <mecklists at comcast.net> wrote:

> 
> This sounds like one of the new features in Entourage 2008. Have a look at
> my blog post on this subject:
> 
> "This bug is really a new feature in SP1"
> <http://blog.entourage.mvps.org/2008/06/new_sp1_feature_could_be_mistaken_fo
> r_a_bug.html> or <http://tinyurl.com/4dcya4>
> 
> Hope this helps!

Perhaps I managed to expunge all instances of the error before your
response. When I search for address book entries containing "special" (the
displayname in the emails I was receiving said they were from
"specialoffers at sportif.com"), I couldn't find any.

I remember in Office 2004 it was sometimes difficult to get rid of entries
in the email list of "return addresses", which was somehow different from
the Entourage Address Book list of addresses. I never did really understand
that, either, but wonder now if the two problems are related and if what
you've blogged about really IS a new problem.

I've archived your response, and I'll let you and the list know if the
gremlin returns.

Thanks a bunch,

Jim Robertson
-- 




From dianeross at mvps.org  Sat Oct  3 16:02:54 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 03 Oct 2009 13:02:54 -0700
Subject: You can take yourself off the list anytime you want.
In-Reply-To: <C5878583.3B0D0%ElvisCruz@mac.com>
Message-ID: <C6ECFBFE.124D5%dianeross@mvps.org>

On 1/5/09 6:38 AM, "Elvis Cruz" <ElvisCruz at mac.com> wrote:

>> TAKE ME OFF THIS LIST!!!! ALSO, REMOVE"KARLIN, RICK" FROM THE LIST. WE ARE
>> SWAMPED WITH MAILS FROM THAT PERSON.

Did I miss something? Are list members getting private emails from "KARLIN,
RICK"?

Thanks Elvis for taking care of this. I'm super busy right now doing
Entourage recovery for 3 clients and didn't get to my own email until 1AM
last night.

BTW, if you are using Entourage X and get the warning that your database is
getting full, start removing emails. I can tell you once it hits the limit
it's very difficult to rebuild. Spent hours doing a recovery on an over the
limit Entourage X database. It's cheaper to upgrade to Office 2008.

-- 
Diane 



From chowza at mac.com  Sun Oct  4 01:15:55 2009
From: chowza at mac.com (George)
Date: Sun, 04 Oct 2009 13:15:55 +0800
Subject: You can take yourself off the list anytime you want.
In-Reply-To: <C6ECFBFE.124D5%dianeross@mvps.org>
Message-ID: <C6EE508B.20A52%chowza@mac.com>

Hello, List -- On 10/04/09 4:02 AM (local time), Diane Ross
(<dianeross at mvps.org>) wrote:

>>> TAKE ME OFF THIS LIST!!!! ALSO, REMOVE"KARLIN, RICK" FROM THE LIST. WE ARE
>>> SWAMPED WITH MAILS FROM THAT PERSON.
> 
> Did I miss something? Are list members getting private emails from "KARLIN,
> RICK"?

Nope.....



From jamesrob at sonic.net  Sun Oct  4 09:17:52 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Sun, 04 Oct 2009 06:17:52 -0700
Subject: Microsoft Sync Services
Message-ID: <C6EDEE90.1C77E%jamesrob@sonic.net>

This morning, my Mac Pro (Snow Leopard, Software Update current) started
spewing windows reporting "Microsoft Sync Services Encountered a Problem and
needs to close," with offers to send reports to Microsoft and a default
checkbox activated to restart sync services. I sent a few dozen before
tiring of this. (Deactivating the checkbox to restart MS Sync Services did
NOT stop the spawning of the error messages).

I'm running fully updated MS Office Mac 2008 (but not Exchange Services
Edition). I had Sync Services set to synchronize events, contacts, and
Entourage Notes.

I read this:
<http://www.entourage.mvps.org/troubleshoot/syncservices.html>

I rebooted. That didn't stop the error.
I turned off MS sync services in Entourage Prefs (all three options). That
stopped the error.

Next, I searched my Entourage Database for events where the subject "Does
not exist." It didn't find any. (I tried looking at ALL my events as a list,
but the only item that SHOWS UP in the list view of events IS the event
subject, so that wasn't useful).

I deleted all ToDos that had no subject.
I deleted one instance of any duplicated ToDos (if possible, the one not
assigned a category, because that could have come from another application
iCal or my iPhone 3G). There were fewer than a dozen of these.

Then, I turned MS Sync Services back on just for events. Thus far, no error
reports (30 minutes running at most, but earlier they were popping up faster
than I could deal with them, probably one every 10 seconds or so). I've not
tried syncing my iPhone yet (which I do through iTunes, NOT through
MobileMe, although I have a MobileMe account).

The two things I've changed in the past day were to install the newest (Snow
Leopard compatible) version of Dymo Label software, which uses the Apple
Address Book for its database, and to update "Growl" to version 1.2. Growl
is used by dropbox, among other communicating apps, but I don't think it's
involved in my problem.

The Entourage Help Page mentions "Synchrospector." Is this still relevant
with Snow Leopard? An item listed as "SimpleStickies" is still there and
says it's for Snow Leopard.

For the moment, my plan is to leave MS Sync Services enabled for a few
hours. I'll add and delete a few test events both to my calendar in
Entourage and to my "Entourage" calendar in iCal. If I get no error reports,
then I'll turn event synchronization OFF in Entourage prefs and turn it ON
for Entourage Notes and see what happens, then turn IT off and turn MS Sync
Services on for Address Book entries (with the Dymo Label prefs set NOT to
use Apple Address Book for ITS database). If those all work without
triggering the MS Sync Services error report, I'll set the new Dymo Label
app to use the Apple Address Book and see if that triggers the error
reporting.

Does that sound like a reasonable approach? Any other suggestions?

Thanks so much,

Jim Robertson
-- 




From lists at cortig.net  Sun Oct  4 09:29:37 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Sun, 4 Oct 2009 09:29:37 -0400
Subject: Microsoft Sync Services
In-Reply-To: <C6EDEE90.1C77E%jamesrob@sonic.net>
References: <C6EDEE90.1C77E%jamesrob@sonic.net>
Message-ID: <40E15346-2E99-4E6C-8BB5-9E672D92D0C0@cortig.net>


On 04 oct. 2009, at 9:17, Jim Robertson wrote:

	Hi Jim,

>
> The Entourage Help Page mentions "Synchrospector." Is this still  
> relevant
> with Snow Leopard? An item listed as "SimpleStickies" is still there  
> and
> says it's for Snow Leopard.
>

It is. It?s a simple front -end application showing you the state of  
the sync for different services, allowing you to force a slow sync or  
reset it.

> For the moment, my plan is to leave MS Sync Services enabled for a few
> hours. I'll add and delete a few test events both to my calendar in
> Entourage and to my "Entourage" calendar in iCal. If I get no error  
> reports,
> then I'll turn event synchronization OFF in Entourage prefs and turn  
> it ON
> for Entourage Notes and see what happens, then turn IT off and turn  
> MS Sync
> Services on for Address Book entries (with the Dymo Label prefs set  
> NOT to
> use Apple Address Book for ITS database). If those all work without
> triggering the MS Sync Services error report, I'll set the new Dymo  
> Label
> app to use the Apple Address Book and see if that triggers the error
> reporting.
>
> Does that sound like a reasonable approach? Any other suggestions?

Well you?re approach is a good approach. There is one thing you didn?t  
Sy you did though, it?s to rebuild the Entourage identity (launch  
Entourage pressing the Option key down).
Multiple things can induce these crashes. Most of the time it?s a  
corrupted item (event, contact, etc) but it could be a corruption of  
the Sync Service cache.
If everything fails, you might have to reset the sync service cache  
and start fresh (I hate that).

You might also consider using Spanning Tool for Mac (http://spanningtools.com/mac/ 
). It?s a good shareware that helped me get rid of nasty, nasty sync  
issues. One of the things it does and that seems most relevant here is  
to scan the iCal database looking for events with the same UUID.


Corentin

From jamesrob at sonic.net  Sun Oct  4 10:29:04 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Sun, 04 Oct 2009 07:29:04 -0700
Subject: Open .vcs files in Entourage 2008 by default?
Message-ID: <C6EDFF40.1C787%jamesrob@sonic.net>

United offers downloads of .vcs files when I make travel recommendations.
Although Entourage can open them, I can't set Entourage as the DEFAULT
application for opening them. The "open with" submenu always suggests iCal
as the default, but offers Office Outlook on my (suspended) VMWare virtual
machines (XP Pro and Win 7) as alternatives.

In the open dialog there's a box to check that says "always open with," and
I select Entourage, but that doesn't affect what happens the next time I try
to open one of these, nor does it add Entourage to the submenu (I need to
select Entourage from the Applications folder each and every time I try to
add one of these to my calendar.

Am I missing something?

Thanks,
Jim Robertson
-- 




From mecklists at comcast.net  Sun Oct  4 10:50:16 2009
From: mecklists at comcast.net (William Smith)
Date: Sun, 04 Oct 2009 09:50:16 -0500
Subject: Open .vcs files in Entourage 2008 by default?
In-Reply-To: <C6EDFF40.1C787%jamesrob@sonic.net>
Message-ID: <C6EE2058.2DC93%mecklists@comcast.net>

> From: Jim Robertson <jamesrob at sonic.net>
> Date: Sun, 04 Oct 2009 07:29:04 -0700
> 
> United offers downloads of .vcs files when I make travel recommendations.
> Although Entourage can open them, I can't set Entourage as the DEFAULT
> application for opening them. The "open with" submenu always suggests iCal
> as the default, but offers Office Outlook on my (suspended) VMWare virtual
> machines (XP Pro and Win 7) as alternatives.
> 
> In the open dialog there's a box to check that says "always open with," and
> I select Entourage, but that doesn't affect what happens the next time I try
> to open one of these, nor does it add Entourage to the submenu (I need to
> select Entourage from the Applications folder each and every time I try to
> add one of these to my calendar.

Put the file on your Desktop and select it. Choose File --> Get Info. Under
"Open With" select Entourage and select the option there to always open with
Entourage.

Close the Get Info window and remove the ".vcs" from the file name. Again,
select it and choose File --> Get Info. Verify the file name indeed does not
contain ".vcs" and that it's simply not being hidden. And again, select
Entourage as the opening application and select the option to always open
with Entourage.

Hope this helps!
  
-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>



From lkaufman1 at bellsouth.net  Mon Oct  5 15:33:34 2009
From: lkaufman1 at bellsouth.net (Leonard Kaufman)
Date: Mon, 05 Oct 2009 15:33:34 -0400
Subject: Accessing Obsolete X509Anchors
Message-ID: <C6EFC24E.25256%lkaufman1@bellsouth.net>

Console reports the following message each time my email accounts are
accessed. Can you tell me what this means & what should I do to fix it?

10/5/09 3:20:39 PM    /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/Microsoft Entourage[49674]    Warning:
accessing obsolete X509Anchors.

Len Kaufman

Last update applied: Thursday, August 6, 2009 9

Microsoft Entourage.app: 12.2.0
Microsoft Excel.app: 12.2.0
Microsoft Word.app: 12.2.0
Microsoft PowerPoint.app: 12.2.0
MicrosoftComponentPlugin:Thursday, August 6, 2009 9:15:05 PM
Junk E-Mail Protection:Monday, June 29, 2009 2:44:55 PM
Mac OS X 10.6.1 (10B504)



From steve_nunez at yahoo.com  Mon Oct  5 23:43:35 2009
From: steve_nunez at yahoo.com (Steven Nunez)
Date: Mon, 5 Oct 2009 20:43:35 -0700 (PDT)
Subject: Mac Outlook 2010 Beta Program
Message-ID: <520053.65707.qm@web36804.mail.mud.yahoo.com>

Greetings All,

Does anyone know how to join the Mac Outlook 2010 beta program? Does it even exist yet? Personally, I hate the bleeding edge (still running Tiger), but would like to develop an application based on the new Outlook, provided it offers Basic and can be customised to a similar degree as the MS Windows version of Outlook.

Anyone have any suggestion on where to dig into this further?

Regards,
- Steve


      

From Robert.Virzi at VerizonWireless.com  Tue Oct  6 11:25:23 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Tue, 6 Oct 2009 11:25:23 -0400
Subject: Mac Outlook 2010 Beta Program
In-Reply-To: <NYOBGCEXSMTP20XA3Pm00336b9f@nyobgcexsmtp20.uswin.ad.vzwcorp.com>
Message-ID: <20091006152938.9154B36C69@wutare.pair.com>

The microsoft connect web site.  That's where I got on the beta program for
Entourage EWS.

http://connect.microsoft.com


On 10/5/09 11:43 PM, "Steven Nunez" <steve_nunez at yahoo.com> wrote:

> Greetings All,
> 
> Does anyone know how to join the Mac Outlook 2010 beta program? Does it even
> exist yet? Personally, I hate the bleeding edge (still running Tiger), but
> would like to develop an application based on the new Outlook, provided it
> offers Basic and can be customised to a similar degree as the MS Windows
> version of Outlook.
> 
> Anyone have any suggestion on where to dig into this further?
> 
> Regards,
> - Steve
> 
> 
>       
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe

 
---------------------------------------------
Bob Virzi



The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From deansuhr at deansuhr.us  Tue Oct  6 13:23:45 2009
From: deansuhr at deansuhr.us (Dean Suhr)
Date: Tue, 06 Oct 2009 10:23:45 -0700
Subject: Backups & AppleScript - saving open messages as draft
In-Reply-To: <C6ECFBFE.124D5%dianeross@mvps.org>
Message-ID: <C6F0CB31.76A11%deansuhr@deansuhr.us>

Greetings,

I am increasing the robustness of my backup of my Entourage database.  Right
now in the middle of the night I quit Entourage, quit the database daemon
and backup the file using Synchronize Pro.

I have, on occasion, left a draft message open which aborts the quit
process.  The backup proceeds but I am sure the file is corrupt due to being
open when it backs up. The following line, which is what I am currently
using, does not work because it brings up a dialog box.

tell application "Microsoft Entourage" to quit saving "yes"

What I an seeking is a few lines of AppleScript to check for open windows
and if there are any to save all open windows as drafts.

Thanks for your help.

Dean
 



From dianeross at mvps.org  Tue Oct  6 18:03:12 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 06 Oct 2009 15:03:12 -0700
Subject: Backups & AppleScript - saving open messages as draft
In-Reply-To: <C6F0CB31.76A11%deansuhr@deansuhr.us>
Message-ID: <C6F10CB0.12C26%dianeross@mvps.org>

On 10/6/09 10:23 AM, "Dean Suhr" <deansuhr at deansuhr.us> wrote:

> I am increasing the robustness of my backup of my Entourage database.  Right
> now in the middle of the night I quit Entourage, quit the database daemon
> and backup the file using Synchronize Pro.

Starting in 08, quitting the daemon does not quit Reminders. You really need
to quit all Microsoft applications.

<http://blog.entourage.mvps.org/2009/04/quit_all_microsoft_applications_befo
re_backing_up.html>

tell application "Microsoft Entourage" to quit
tell application "Microsoft Database Daemon" to quit
tell application "Microsoft Office Reminders" to quit
tell application "My Day" to quit
tell application "Microsoft Word" to quit
tell application "Microsoft Excel" to quit
tell application "Microsoft PowerPoint" to quit
tell application "Microsoft Messenger" to quit
> 
> I have, on occasion, left a draft message open which aborts the quit
> process.  The backup proceeds but I am sure the file is corrupt due to being
> open when it backs up. The following line, which is what I am currently
> using, does not work because it brings up a dialog box.
> 
> tell application "Microsoft Entourage" to quit saving "yes"
> 
> What I an seeking is a few lines of AppleScript to check for open windows
> and if there are any to save all open windows as drafts.

This has come up before and currently I know of no way to script this. This
would be a great addition to the process.

-- 
Diane 



From dianeross at mvps.org  Tue Oct  6 18:04:18 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 06 Oct 2009 15:04:18 -0700
Subject: Mac Outlook 2010 Beta Program
In-Reply-To: <20091006152938.9154B36C69@wutare.pair.com>
Message-ID: <C6F10CF2.12C28%dianeross@mvps.org>

On 10/6/09 8:25 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> The microsoft connect web site.  That's where I got on the beta program for
> Entourage EWS.
> 
> http://connect.microsoft.com

That was a one time thing. MacBU does not do public betas. It's by
invitation only.

-- 
Diane 



From dianeross at mvps.org  Tue Oct  6 18:08:53 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 06 Oct 2009 15:08:53 -0700
Subject: Microsoft Sync Services
In-Reply-To: <40E15346-2E99-4E6C-8BB5-9E672D92D0C0@cortig.net>
Message-ID: <C6F10E05.12C2A%dianeross@mvps.org>

On 10/4/09 6:29 AM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> There is one thing you didn?t
> Sy you did though, it?s to rebuild the Entourage identity (launch
> Entourage pressing the Option key down).

Another option is to export using File >  Export as .rge file just the item
(events, contacts, notes, tasks) that's causing the problem. When you're
asked to keep in database or delete, select "delete". Then try importing
them back into the Identity. This has been known to fix some problems.

I suggest doing this on a copy of your Identity in case there are problems.

-- 
Diane 



From steve_nunez at yahoo.com  Tue Oct  6 19:36:48 2009
From: steve_nunez at yahoo.com (Steven Nunez)
Date: Tue, 6 Oct 2009 16:36:48 -0700 (PDT)
Subject: Mac Outlook 2010 Beta Program
In-Reply-To: <C6F10CF2.12C28%dianeross@mvps.org>
References: <C6F10CF2.12C28%dianeross@mvps.org>
Message-ID: <416417.97874.qm@web36807.mail.mud.yahoo.com>

Can anyone suggest a way to get invited? Is there a developer program that can give us early access? I'd like to develop an application for the new Outlook.

Cheers,
     - Steve



________________________________
From: Diane Ross <dianeross at mvps.org>
To: YouTalk mailing list for discussion of Microsoft Entourage <youtalk at entourage.mvps.org>
Sent: Wed, October 7, 2009 9:04:18 AM
Subject: Re: Mac Outlook 2010 Beta Program

On 10/6/09 8:25 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> The microsoft connect web site.  That's where I got on the beta program for
> Entourage EWS.
> 
> http://connect.microsoft.com

That was a one time thing. MacBU does not do public betas. It's by
invitation only.

-- 
Diane 


--
YouTalk mailing list
List address: youtalk at entourage.mvps.org
List information: http://entourage.mvps.org/support_options/list.html
List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



      

From dianeross at mvps.org  Tue Oct  6 21:07:17 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 06 Oct 2009 18:07:17 -0700
Subject: Mac Outlook 2010 Beta Program
In-Reply-To: <416417.97874.qm@web36807.mail.mud.yahoo.com>
Message-ID: <C6F137D5.12CBF%dianeross@mvps.org>

I'll see what I can find out.
-- 
Diane 


On 10/6/09 4:36 PM, "Steven Nunez" <steve_nunez at yahoo.com> wrote:

> Can anyone suggest a way to get invited? Is there a developer program that can
> give us early access? I'd like to develop an application for the new Outlook.
> 
> Cheers,
>      - Steve
> 
> 
> 
> ________________________________
> From: Diane Ross <dianeross at mvps.org>
> To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Sent: Wed, October 7, 2009 9:04:18 AM
> Subject: Re: Mac Outlook 2010 Beta Program
> 
> On 10/6/09 8:25 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
> wrote:
> 
>> The microsoft connect web site.  That's where I got on the beta program for
>> Entourage EWS.
>> 
>> http://connect.microsoft.com
> 
> That was a one time thing. MacBU does not do public betas. It's by
> invitation only.



From dianeross at mvps.org  Tue Oct  6 21:08:37 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 06 Oct 2009 18:08:37 -0700
Subject: Open .vcs files in Entourage 2008 by default?
In-Reply-To: <C6EDFF40.1C787%jamesrob@sonic.net>
Message-ID: <C6F13825.12CC0%dianeross@mvps.org>

On 10/4/09 7:29 AM, "Jim Robertson" <jamesrob at sonic.net> wrote:

> In the open dialog there's a box to check that says "always open with," and
> I select Entourage, but that doesn't affect what happens the next time I try
> to open one of these, nor does it add Entourage to the submenu (I need to
> select Entourage from the Applications folder each and every time I try to
> add one of these to my calendar.
> 
> Am I missing something?

Did you select "Change All"?

Is this Leopard or Snow Leopard?

BTW, if it's just one, why not just drag to the Entourage icon in the Dock?

-- 
Diane 



From dianeross at mvps.org  Tue Oct  6 21:11:47 2009
From: dianeross at mvps.org (Diane Ross)
Date: Tue, 06 Oct 2009 18:11:47 -0700
Subject: Accessing Obsolete X509Anchors
In-Reply-To: <C6EFC24E.25256%lkaufman1@bellsouth.net>
Message-ID: <C6F138E3.12CC1%dianeross@mvps.org>

On 10/5/09 12:33 PM, "Leonard Kaufman" <lkaufman1 at bellsouth.net> wrote:

> Console reports the following message each time my email accounts are
> accessed. Can you tell me what this means & what should I do to fix it?

This is a fix posted for Leopard:

User reports: After much frustration I finally have Entourage making an SSL
connection to an Exchange server in Mac OS X Leopard after performing the OS
Leopard installation from scratch.

All that is needed is your root certificate - no private key, no digital
identity

Now do the following:

1. Put the root certificate in your home folder.
2. Open a terminal.
3. Type the following:

sudo certtool i root_certificate.cer v
k=/System/Library/Keychains/X509Anchors
Obviously replacing "root_certificate.cer" with your certificate filename.

The last line of output should read "...certificate successfully imported."
If you get an error saying that the certificate is in the wrong format and
needs to be in PEM format, then use the Microsoft Cert Manager to convert
the certificate format by importing then exporting as PEM.

User explanation: Why did it break?

As it turns out, the X509Anchors file, as of Leopard, has been made obsolete
- but not entirely... It can (and is) still read from, but cannot be written
to - at least not with any GUI interface like Apple Keychain or Microsoft
Cert Manager.

As Entourage looks at this X509Anchors file for the Root Certificate and not
in the new SystemCA/RootCertificates.keychain files, of course it's not
going to find it! This also explains why people that upgraded rather than
fresh installed did not encounter this age old problem again.

-- 
Diane 





From julianv at mindspring.com  Wed Oct  7 01:34:50 2009
From: julianv at mindspring.com (Julian Vrieslander)
Date: Tue, 06 Oct 2009 22:34:50 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F10CB0.12C26%dianeross@mvps.org>
Message-ID: <C6F1768A.283A5%julianv@mindspring.com>

On 10/6/09 3:03 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> Starting in 08, quitting the daemon does not quit Reminders. You really need
> to quit all Microsoft applications.

Diane,

Thanks for the elaboration on this.  I have SuperDuper! set up for making
manually triggered clone backups of my boot drive, and I use its hooks for
running shell scripts before and after the file copying phase.  I had been
running a script which quits only Database Daemon and Office Reminders.  On
your advice, I expanded that script to quit all MS apps (even though I
rarely use any of them other than Entourage):

#!/bin/bash
osascript -e 'tell application "Microsoft Entourage" to quit'
osascript -e 'tell application "Microsoft Database Daemon" to quit'
osascript -e 'tell application "Microsoft Office Reminders" to quit'
osascript -e 'tell application "My Day" to quit'
osascript -e 'tell application "Microsoft Word" to quit'
osascript -e 'tell application "Microsoft Excel" to quit'
osascript -e 'tell application "Microsoft PowerPoint" to quit'
osascript -e 'tell application "Microsoft Messenger" to quit'

Here is the script which runs after the copying:

#!/bin/bash
osascript -e 'tell application "Microsoft Database Daemon" to launch'

Is this sufficient, or is it necessary to restart Office Reminders as well?

For offsite backup, I have Apple's Backup configured to copy files to my
iDisk.  This includes my Office 2008 Main Identity.  But I just realized
that this backup does not run any scripts to shut down MS apps.  In fact,
the log shows that backups can fail when encountering MS files, with error
messages like this:

Unable to copy /Users/julianv/Documents/Microsoft User Data/Office 2008
Identities/Main Identity/Database: The operation couldn?t be completed.
(OSStatus error -54.).

Is there a way to reliably use Apple's Backup for Entourage Database files?
My first thought was to create an Applescript which ran Backup after
quitting the MS apps.  But Backup is apparently not scriptable.

I considered using SuperDuper! instead of Backup to get files to my iDisk,
but the SD author claims that his program is not a good choice for that
(data would need to be written into an image, then uploaded, slow, etc.).

-- 
Julian Vrieslander <julianv at mindspring.com>



From chris.entourage at gmail.com  Wed Oct  7 03:25:25 2009
From: chris.entourage at gmail.com (Chris Favero)
Date: Wed, 07 Oct 2009 02:25:25 -0500
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <C6F1768A.283A5%julianv@mindspring.com>
Message-ID: <C6F1AC95.CA166%chris.entourage@gmail.com>


I have inadvertently added several hundred contacts that are spammers to my
address book and now they are mixed in with hundreds of good contacts.
I have them isolated them as a group but I cannot figure out an easy way to
delete them from my address book. Any suggestions?



From barry at barryw.net  Wed Oct  7 03:50:47 2009
From: barry at barryw.net (Barry Wainwright)
Date: Wed, 7 Oct 2009 08:50:47 +0100
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <C6F1AC95.CA166%chris.entourage@gmail.com>
References: <C6F1AC95.CA166%chris.entourage@gmail.com>
Message-ID: <D365E3B7-8061-406D-B5B1-75DFC09424E6@barryw.net>

are they only in the group, or are they in your address book as  
individual contacts as well?

In the case of the former, simply delete the group.

If it's the latter, reply back here and I'll put an appleScript  
together to delete them.


-- 
Barry

On 7 Oct 2009, at 08:25, Chris Favero wrote:

>
> I have inadvertently added several hundred contacts that are  
> spammers to my
> address book and now they are mixed in with hundreds of good contacts.
> I have them isolated them as a group but I cannot figure out an easy  
> way to
> delete them from my address book. Any suggestions?
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org? 
> subject=unsubscribe




From chris.entourage at gmail.com  Wed Oct  7 04:05:40 2009
From: chris.entourage at gmail.com (Chris Favero)
Date: Wed, 07 Oct 2009 03:05:40 -0500
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <D365E3B7-8061-406D-B5B1-75DFC09424E6@barryw.net>
Message-ID: <C6F1B604.CA18C%chris.entourage@gmail.com>

Hi Barry,

Unfortunately they are in both. I did not realize that you could add contact
to only a group. 

Thanks.

-- 
Chris


on 10/7/09 2:50 AM, Barry Wainwright <barry at barryw.net> wrote:

> are they only in the group, or are they in your address book as
> individual contacts as well?
> 
> In the case of the former, simply delete the group.
> 
> If it's the latter, reply back here and I'll put an appleScript
> together to delete them.



From jamesrob at sonic.net  Wed Oct  7 13:47:07 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Wed, 07 Oct 2009 07:47:07 -1000
Subject: Microsoft Sync Services
In-Reply-To: <C6F10E05.12C2A%dianeross@mvps.org>
Message-ID: <C6F1F7FB.1C87B%jamesrob@sonic.net>

On 10/6/09 12:08 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> Another option is to export using File >  Export as .rge file just the item
> (events, contacts, notes, tasks) that's causing the problem. When you're
> asked to keep in database or delete, select "delete". Then try importing
> them back into the Identity. This has been known to fix some problems.

Diane,

When I first read your response, I wondered, "how do I KNOW which item is
causing the problem." Then I realized you mean which TYPE of item; i.e.,
SOME contact, or SOME message, or SOME event, and what I'd do is export,
delete, and re-import the entire .rge file containing those items.

I've done everything I said I would initially EXCEPT for re-enabling the
connection between the newest Dymo Label software and Apple's
AddressBook.app. I'm on vacation for a week, but I'll try that when I get
home. If that reintroduces the problem, I'll try rebuilding my Entourage
database (but my sense is it's the victim, not the culprit here), and if
that doesn't solve it, the export/delete/import process.

Thanks so much,


Jim Robertson
-- 




From chris.entourage at gmail.com  Wed Oct  7 22:40:48 2009
From: chris.entourage at gmail.com (Chris Favero)
Date: Wed, 07 Oct 2009 21:40:48 -0500
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <D365E3B7-8061-406D-B5B1-75DFC09424E6@barryw.net>
Message-ID: <C6F2BB60.CA425%chris.entourage@gmail.com>

Hi Barry,

Unfortunately they are in both. I did not realize that you could add contact
to only a group. 

Thanks.

-- 
Chris


on 10/7/09 2:50 AM, Barry Wainwright <barry at barryw.net> wrote:

> are they only in the group, or are they in your address book as
> individual contacts as well?
> 
> In the case of the former, simply delete the group.
> 
> If it's the latter, reply back here and I'll put an appleScript
> together to delete them.



From dianeross at mvps.org  Wed Oct  7 23:24:09 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 07 Oct 2009 20:24:09 -0700
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <C6F1B604.CA18C%chris.entourage@gmail.com>
Message-ID: <C6F2A969.12EB2%dianeross@mvps.org>

On 10/7/09 1:05 AM, "Chris Favero" <chris.entourage at gmail.com> wrote:

> Unfortunately they are in both. I did not realize that you could add contact
> to only a group. 

It's not a good idea though. Entourage does not export groups, so if they
aren't in both, you'll have a heck of a time recreating the group if you
ever have to export for a new Identity.

-- 
Diane 



From julianv at mindspring.com  Thu Oct  8 02:30:42 2009
From: julianv at mindspring.com (Julian Vrieslander)
Date: Wed, 07 Oct 2009 23:30:42 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F1768A.283A5%julianv@mindspring.com>
Message-ID: <C6F2D522.28422%julianv@mindspring.com>

On 10/6/09 10:34 PM, "Julian Vrieslander" <julianv at mindspring.com> wrote:

> #!/bin/bash
> osascript -e 'tell application "Microsoft Database Daemon" to launch'

I just discovered that this shell script syntax fails in Snow Leopard, at
least for those of us who are running Adobe CS4 apps.  Several solutions are
offered in this Adobe TechNote:

http://kb2.adobe.com/cps/516/cpsid_51615.html

This note may be a worthwhile read for anyone who uses AppleScript on a Mac
with CS4 apps and Snow Leopard installed (even if you are not scripting the
Adobe apps). 
 
-- 
Julian Vrieslander <julianv at mindspring.com>



From elviscruz at mac.com  Thu Oct  8 06:15:00 2009
From: elviscruz at mac.com (Elvis Cruz)
Date: Thu, 08 Oct 2009 06:15:00 -0400
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <C6F2A969.12EB2%dianeross@mvps.org>
References: <C6F2A969.12EB2%dianeross@mvps.org>
Message-ID: <07E9F3FC-6E3A-47DD-9CF6-3FAA89729EF0@mac.com>

Diane, and everybody, do you know of a third party plug-in or similar  
way to export a group to Apple Mail?

--
Elvis Cruz
631 NE 57 Street
Miami, FL  33137
305  754  1420
ElvisCruz at mac.com






On Oct 7, 2009, at 11:24 PM, Diane Ross wrote:

> On 10/7/09 1:05 AM, "Chris Favero" <chris.entourage at gmail.com> wrote:
>
>> Unfortunately they are in both. I did not realize that you could  
>> add contact
>> to only a group.
>
> It's not a good idea though. Entourage does not export groups, so if  
> they
> aren't in both, you'll have a heck of a time recreating the group if  
> you
> ever have to export for a new Identity.
>
> -- 
> Diane
>
>
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe


From lists at cortig.net  Thu Oct  8 09:25:06 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 8 Oct 2009 09:25:06 -0400
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F2D522.28422%julianv@mindspring.com>
References: <C6F2D522.28422%julianv@mindspring.com>
Message-ID: <1CE4650A-7A8C-4820-939E-D022A9547DF9@cortig.net>


On 8 Oct 2009, at 02:30, Julian Vrieslander wrote:

> On 10/6/09 10:34 PM, "Julian Vrieslander" <julianv at mindspring.com> wrote:
> 
>> #!/bin/bash
>> osascript -e 'tell application "Microsoft Database Daemon" to launch'


#!/bin/bash
open /Applications/Microsoft\ Office\ 2008/Office/Microsoft\ Database\ Daemon.app

> 
> I just discovered that this shell script syntax fails in Snow Leopard, at
> least for those of us who are running Adobe CS4 apps.  Several solutions are
> offered in this Adobe TechNote:
> 

I never use AppleScripts in shell scripts unless I really have to. The example I offered above should do the trick (replace 2008 with 2004 if need be and change the path if Office is not in/Applications of course, but you get the idea).

> http://kb2.adobe.com/cps/516/cpsid_51615.html
> 

This OSAScript library update is really useful. I even successfully used it on a Mac with CS2 (and Snow Leopard).

> This note may be a worthwhile read for anyone who uses AppleScript on a Mac
> with CS4 apps and Snow Leopard installed (even if you are not scripting the
> Adobe apps). 

It does more than that. It affects many regular operations like copy and paste between third party applications and Adobe's,

Corentin


From deansuhr at deansuhr.us  Thu Oct  8 12:46:40 2009
From: deansuhr at deansuhr.us (Dean Suhr)
Date: Thu, 08 Oct 2009 09:46:40 -0700
Subject: Backups & AppleScript - saving open messages as draft
In-Reply-To: <C6F10CB0.12C26%dianeross@mvps.org>
Message-ID: <C6F36580.775AB%deansuhr@deansuhr.us>

I should have been more clear - I have been quitting all of these
applications.  The core focus of my question was of the closing and saving
as DRAFT of open messages.

In light of your response I'll have to be more careful to not leave messages
in process and I will make a formal input to Microsoft.

Dean


On 10/6/09 3:03 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> On 10/6/09 10:23 AM, "Dean Suhr" <deansuhr at deansuhr.us> wrote:
> 
>> I am increasing the robustness of my backup of my Entourage database.  Right
>> now in the middle of the night I quit Entourage, quit the database daemon
>> and backup the file using Synchronize Pro.
> 
> Starting in 08, quitting the daemon does not quit Reminders. You really need
> to quit all Microsoft applications.
> 
> <http://blog.entourage.mvps.org/2009/04/quit_all_microsoft_applications_befo
> re_backing_up.html>
> 
> tell application "Microsoft Entourage" to quit
> tell application "Microsoft Database Daemon" to quit
> tell application "Microsoft Office Reminders" to quit
> tell application "My Day" to quit
> tell application "Microsoft Word" to quit
> tell application "Microsoft Excel" to quit
> tell application "Microsoft PowerPoint" to quit
> tell application "Microsoft Messenger" to quit
>> 
>> I have, on occasion, left a draft message open which aborts the quit
>> process.  The backup proceeds but I am sure the file is corrupt due to being
>> open when it backs up. The following line, which is what I am currently
>> using, does not work because it brings up a dialog box.
>> 
>> tell application "Microsoft Entourage" to quit saving "yes"
>> 
>> What I an seeking is a few lines of AppleScript to check for open windows
>> and if there are any to save all open windows as drafts.
> 
> This has come up before and currently I know of no way to script this. This
> would be a great addition to the process.



From dianeross at mvps.org  Thu Oct  8 14:38:11 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 08 Oct 2009 11:38:11 -0700
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <07E9F3FC-6E3A-47DD-9CF6-3FAA89729EF0@mac.com>
Message-ID: <C6F37FA3.12F82%dianeross@mvps.org>

On 10/8/09 3:15 AM, "Elvis Cruz" <ElvisCruz at mac.com> wrote:

> Diane, and everybody, do you know of a third party plug-in or similar
> way to export a group to Apple Mail?

There is one but it's for Address Book to  a text file. (Address Book
Exporter (donationware).)

Apple Address Book allows you to import

1) a txt file. A tab delimited file is a txt file.
2) vCards 

If you only have a few contacts then the vCard would be a good idea,
otherwise I would use the text file option.

Option 1:

Export a group as a tab delimited file:

Exporting Entourage contacts as a tab delimited file gets all contacts. If
you want to export a specific group, you can export as an Entourage archive
(.rge).This file can only be used by Entourage. To export as a tab delimited
file, use this workaround:

Export as an .rge file. Select the category for that group and export that
category only. THEN create a new Identity in Entourage and import the .rge
file. NOW you can export it as a tab delimited file.

Option 2:

Export/Import Groups in Entourage
Procedure to export Groups:

1. Open Entourage in the Address Book section.
2. Highlight the group that you want to export and press (command + C) to
copy the group.
3. Open a text edit document or Word Document and paste (command + V) the
contents there.

You can now email this document as an attachment.

Let me know which one you used.

-- 
Diane 



From lists at cortig.net  Thu Oct  8 14:43:17 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 8 Oct 2009 14:43:17 -0400
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <C6F37FA3.12F82%dianeross@mvps.org>
References: <C6F37FA3.12F82%dianeross@mvps.org>
Message-ID: <B5CEC86E-88B9-4139-8C4C-3DD171EC1C39@cortig.net>


On 8 Oct 2009, at 14:38, Diane Ross wrote:

> On 10/8/09 3:15 AM, "Elvis Cruz" <ElvisCruz at mac.com> wrote:
> 
>> Diane, and everybody, do you know of a third party plug-in or similar
>> way to export a group to Apple Mail?
> 
> There is one but it's for Address Book to  a text file. (Address Book
> Exporter (donationware).)


Can't you select the contacts and drag them to a folder on the desktop to create corresponding .vcf that can then be imported into a group in the System address book?

If the size of the group is somewhat reasonable, it should work,

Corentin


From dianeross at mvps.org  Thu Oct  8 16:54:05 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 08 Oct 2009 13:54:05 -0700
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <C6F1AC95.CA166%chris.entourage@gmail.com>
Message-ID: <C6F39F7D.12FD1%dianeross@mvps.org>

On 10/7/09 12:25 AM, "Chris Favero" <chris.entourage at gmail.com> wrote:

> I have inadvertently added several hundred contacts that are spammers to my
> address book and now they are mixed in with hundreds of good contacts.
> I have them isolated them as a group but I cannot figure out an easy way to
> delete them from my address book. Any suggestions?

Are they actually in the Address Book or just in the Group? Group members
that have the blue icon indicates they are just in the group. Delete and
they are gone. It's the one with the head icon that's in the Address Book
that are harder to delete. One of the scripts in Paul Berkowitz's
Export-Import (shareware) will add all group members to the Address Book and
assign them a category. Other wise you could double click on all in the
group and it will open them as a contact. Select each and add a category
like "spammers". Sort by category spammers, select all and delete.

Perhaps we should discuss why you felt you had to do this in the first
place. The Entourage junk filter is pretty good. If it wasn't catching spam
then you should look at SpamSieve.

<http://c-command.com/spamsieve/>

-- 
Diane 




From dianeross at mvps.org  Thu Oct  8 17:12:12 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 08 Oct 2009 14:12:12 -0700
Subject: Backups & AppleScript - saving open messages as draft
In-Reply-To: <C6F36580.775AB%deansuhr@deansuhr.us>
Message-ID: <C6F3A3BC.12FE0%dianeross@mvps.org>

I understood, but I wanted to point out that all Microsoft applications need
to be quit. Covering them all even though they might not be open safe guards
you in case they are. Long time Entourage users expect the daemon to quit
Reminders and it does not in Entourage 2008.

I was poking around in Automator just now and there is a way to save an open
Word document. I didn't test the "Save Entourage items". Select in the
search box "save" to see options available.

You would need to create an Automator workflow to run as an iCal schedule
before your backup. You would need to do this for every application that
might be open.

Save Word Documents (save documents as "untitled" where - select
destination)

Quit Word (optional if you are quitting in your backup script)

-- 
Diane 

On 10/8/09 9:46 AM, "Dean Suhr" <deansuhr at deansuhr.us> wrote:

> I should have been more clear - I have been quitting all of these
> applications.  The core focus of my question was of the closing and saving
> as DRAFT of open messages.
> 
> In light of your response I'll have to be more careful to not leave messages
> in process and I will make a formal input to Microsoft.
> 
> Dean
> 
> 
> On 10/6/09 3:03 PM, "Diane Ross" <dianeross at mvps.org> wrote:
> 
>> On 10/6/09 10:23 AM, "Dean Suhr" <deansuhr at deansuhr.us> wrote:
>> 
>>> I am increasing the robustness of my backup of my Entourage database.  Right
>>> now in the middle of the night I quit Entourage, quit the database daemon
>>> and backup the file using Synchronize Pro.
>> 
>> Starting in 08, quitting the daemon does not quit Reminders. You really need
>> to quit all Microsoft applications.
>> 
>> <http://blog.entourage.mvps.org/2009/04/quit_all_microsoft_applications_befo
>> re_backing_up.html>
>> 
>> tell application "Microsoft Entourage" to quit
>> tell application "Microsoft Database Daemon" to quit
>> tell application "Microsoft Office Reminders" to quit
>> tell application "My Day" to quit
>> tell application "Microsoft Word" to quit
>> tell application "Microsoft Excel" to quit
>> tell application "Microsoft PowerPoint" to quit
>> tell application "Microsoft Messenger" to quit
>>> 
>>> I have, on occasion, left a draft message open which aborts the quit
>>> process.  The backup proceeds but I am sure the file is corrupt due to being
>>> open when it backs up. The following line, which is what I am currently
>>> using, does not work because it brings up a dialog box.
>>> 
>>> tell application "Microsoft Entourage" to quit saving "yes"
>>> 
>>> What I an seeking is a few lines of AppleScript to check for open windows
>>> and if there are any to save all open windows as drafts.
>> 
>> This has come up before and currently I know of no way to script this. This
>> would be a great addition to the process.
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From dianeross at mvps.org  Thu Oct  8 17:17:45 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 08 Oct 2009 14:17:45 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F1768A.283A5%julianv@mindspring.com>
Message-ID: <C6F3A509.12FE9%dianeross@mvps.org>

On 10/6/09 10:34 PM, "Julian Vrieslander" <julianv at mindspring.com> wrote:

> For offsite backup, I have Apple's Backup configured to copy files to my
> iDisk.  This includes my Office 2008 Main Identity.

I don't use Apple's Backup so I could be off on this.

*  Exclude the Office 2008 Identities folder.

*  Use an Automator script that copies the Main Identity to a folder out
side the Microsoft User Data folder in Documents.

*  When Apple Backup runs it will copy the Identity that is not in use.

See this article:

Alternative method to use Entourage and Time Machine (does a once a day or
whatever time period you select) This quits Entourage and the Microsoft
Database daemon allowing for once a day backup into Time Machine.

<http://blog.entourage.mvps.org/2008/01/alternative_method_to_use_entourage_
and_time_machine.html>

-- 
Diane 



 





From lists at cortig.net  Thu Oct  8 17:33:47 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 8 Oct 2009 17:33:47 -0400
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <C6F39F7D.12FD1%dianeross@mvps.org>
References: <C6F39F7D.12FD1%dianeross@mvps.org>
Message-ID: <7D59F5CB-B562-476E-A688-E3D302EDAB1B@cortig.net>


On 8 Oct 2009, at 16:54, Diane Ross wrote:

> Perhaps we should discuss why you felt you had to do this in the first
> place. The Entourage junk filter is pretty good. If it wasn't catching spam
> then you should look at SpamSieve.
> 
> <http://c-command.com/spamsieve/>



I haven't had very good results with the built-in filter myself, but SpamSieve, once trained is REALLY good,

Corentin


From dianeross at mvps.org  Thu Oct  8 18:27:30 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 08 Oct 2009 15:27:30 -0700
Subject: Can I remove someone from my Entourage contacts with a rule?
In-Reply-To: <7D59F5CB-B562-476E-A688-E3D302EDAB1B@cortig.net>
Message-ID: <C6F3B562.13010%dianeross@mvps.org>

On 10/8/09 2:33 PM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> I haven't had very good results with the built-in filter myself, but
> SpamSieve, once trained is REALLY good,

I used it until recently with good results. There was one particular type of
spam that just failed to get caught by any type of addition rule so I got
SpamSieve and it's wonderful.

-- 
Diane 



From julianv at mindspring.com  Fri Oct  9 02:43:46 2009
From: julianv at mindspring.com (Julian Vrieslander)
Date: Thu, 08 Oct 2009 23:43:46 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <1CE4650A-7A8C-4820-939E-D022A9547DF9@cortig.net>
Message-ID: <C6F429B2.28485%julianv@mindspring.com>

On 10/8/09 6:25 AM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> #!/bin/bash
> open /Applications/Microsoft\ Office\ 2008/Office/Microsoft\ Database\
> Daemon.app
>
> I never use AppleScripts in shell scripts unless I really have to. The example
> I offered above should do the trick (replace 2008 with 2004 if need be and
> change the path if Office is not in/Applications of course, but you get the
> idea).

Is there a similar syntax for quitting an open application?

-- 
Julian Vrieslander <julianv at mindspring.com>



From lists at cortig.net  Fri Oct  9 07:36:55 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Fri, 9 Oct 2009 07:36:55 -0400
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F429B2.28485%julianv@mindspring.com>
References: <C6F429B2.28485%julianv@mindspring.com>
Message-ID: <13DB5E70-E018-468C-BBD1-AE0531F4FE2E@cortig.net>


On 09 oct. 2009, at 2:43, Julian Vrieslander wrote:

> Is there a similar syntax for quitting an open application?


Yep:

#!/bin/bash
killall "Microsoft Database Daemon"


If you want a complete script for quitting applications before backing  
up (lets say, through SuperDuper!), it might look somewhat like the  
script I modified for Diane:

#!/bin/bash

# This script is used with SuperDuper! to kill "Microsoft Entourage",   
"Microsoft Word", "Microsoft Excel",   "Microsoft PowerPoint",  
"Microsoft Database Daemon" "Microsoft Office Reminders", "My Day",  
BareBones Yojimbo as well as ?Aperture? prior to creating a backup of  
the "Office 2008 Identities"  folder.
# Diane Ross, April 18, 2009
# Added line to quit Yojimbo Sept 17, 2009
# Corentin replaced Applescript calls by shell commands on Sept 20, 2009

echo "Quitting Entourage"
killall "Microsoft Entourage"
echo "Quitting the Database Daemon"
killall "Microsoft Database Daemon"
echo "Quitting the Office reminders"
killall "Microsoft Office Reminders"
echo "Quitting My Day"
killall "My Day"
echo "Quitting Word"
killall "Microsoft Word"
echo "Quitting Excel"
killall "Microsoft Excel"
echo "Quitting PowerPoint"
killall "Microsoft PowerPoint"
echo "Quitting Messenger"
killall "Microsoft Messenger"
echo "Quitting Yojimbo"
killall "Yojimbo"
echo ?Done?







Corentin 

From jamesrob at sonic.net  Fri Oct  9 11:30:54 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Fri, 09 Oct 2009 05:30:54 -1000
Subject: Open .vcs files in Entourage 2008 by default?
In-Reply-To: <C6F13825.12CC0%dianeross@mvps.org>
Message-ID: <C6F47B0E.1C921%jamesrob@sonic.net>

On 10/6/09 3:08 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> Did you select "Change All"?
> 
> Is this Leopard or Snow Leopard?
> 
> BTW, if it's just one, why not just drag to the Entourage icon in the Dock?

I'm running Snow Leopard. At the moment, I'm unable to test again, because
each time I click on the "download to calendar" link on United's website a
new window pops up in Firefox with the download progress bar progressively
filled in at the lower right corner, but just before the download completes,
an alert dialog appears saying that my secure session on the United Website
has timed out.

AND, I can't find any way to communicate with United about a bug in their
website, which of course is typical for the customer indifference that
company cultivates today.


Jim Robertson
-- 




From jamesrob at sonic.net  Fri Oct  9 12:07:53 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Fri, 09 Oct 2009 06:07:53 -1000
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F2D522.28422%julianv@mindspring.com>
Message-ID: <C6F483B9.1C925%jamesrob@sonic.net>

On 10/7/09 8:30 PM, "Julian Vrieslander" <julianv at mindspring.com> wrote:

> http://kb2.adobe.com/cps/516/cpsid_51615.html
> 
> This note may be a worthwhile read for anyone who uses AppleScript on a Mac
> with CS4 apps and Snow Leopard installed (even if you are not scripting the
> Adobe apps). 

I read that technote and decided it couldn't hurt to have a 64-bit version
of that file, so downloaded "Adobe Unit Types.osax" from the link on the
technote.

However, the technote says to place the file in Library/ScriptingAdditions.

I don't have a folder by that name in my root Library folder. There is such
a folder at System/Library/ScriptingAdditions.

I don't have any CS4 apps. Do they perhaps create this folder?

Thanks so much

Jim Robertson
-- 




From julianv at mindspring.com  Sat Oct 10 04:13:41 2009
From: julianv at mindspring.com (Julian Vrieslander)
Date: Sat, 10 Oct 2009 01:13:41 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <13DB5E70-E018-468C-BBD1-AE0531F4FE2E@cortig.net>
Message-ID: <C6F59045.284EF%julianv@mindspring.com>

On 10/9/09 4:36 AM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

[quoting omitted for clarity]

#!/bin/bash

echo "Quitting Entourage"
killall "Microsoft Entourage"
echo "Quitting the Database Daemon"
killall "Microsoft Database Daemon"
echo "Quitting the Office reminders"
killall "Microsoft Office Reminders"
echo "Quitting My Day"
killall "My Day"
echo "Quitting Word"
killall "Microsoft Word"
echo "Quitting Excel"
killall "Microsoft Excel"
echo "Quitting PowerPoint"
killall "Microsoft PowerPoint"
echo "Quitting Messenger"
killall "Microsoft Messenger"
echo "Quitting Yojimbo"
killall "Yojimbo"
echo ?Done?

Corentin,

I think this is a case where AppleScript may be the preferred solution.
There are two problems with the killall command.  First, it will immediately
and unconditionally kill an application.  If an application has open,
unsaved documents, it will be killed without giving you a prompt to save.
Your data will be lost.  Second, if the killall is issued for an application
that is not open, an error is generated:

No matching processes belonging to you were found

If SuperDuper runs a script and gets this error, it will stop, and the
backup will not complete.

We do not have either of these problems if we use AppleScript commands from
within the shell script, with syntax of this form:

osascript -e 'tell application "Microsoft Entourage" to quit'

etc. 

-- 
Julian Vrieslander <julianv at mindspring.com>



From gvon.1 at cox.net  Sat Oct 10 20:06:45 2009
From: gvon.1 at cox.net (George)
Date: Sat, 10 Oct 2009 17:06:45 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F3A509.12FE9%dianeross@mvps.org>
Message-ID: <C6F66FA5.19FC8%gvon.1@cox.net>

On 10/8/09 2:17 PM, "Diane Ross"  wrote:

> Alternative method to use Entourage and Time Machine (does a once a day or
> whatever time period you select) This quits Entourage and the Microsoft
> Database daemon allowing for once a day backup into Time Machine.

 Time Machine saves the hourly backups for the past 24 hours, daily backups
for the past month, and weekly backups for everything older than a month.

When I enter Time Machine I see Now and Today with the time of backup. After
24 hours Time Machine has one entry per day. Does Time Machine take the
latest hourly backup for the daily backup? If so, does it take more bytes
after 24 hours to back up the database then just doing a database backup
once a day.
George



From jamesrob at sonic.net  Sun Oct 11 16:26:03 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Sun, 11 Oct 2009 13:26:03 -0700
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and Spanning
	Tools)
Message-ID: <C6F78D6B.1C990%jamesrob@sonic.net>

(each application the latest, although Entourage hasn't been updated to
Entourage Exchange Web Services Edition).

I just downloaded and ran "Spanning Tools," a utility for "cleaning"
contacts and calendar data to make certain it plays nice with Sync Services.
I encountered a few interesting problems:

1. Spanning Tools doesn't deal well with "unusual" suffixes (other than
those in AddressBook.app's limited set). So, for example, it doesn't know
that RN and R.N. are abbreviations for "Registered Nurse." It provides the
user the opportunity to ignore these one-by-one, but it doesn't store those
choices, so the flagged contacts need to be ignored every time the address
book database is scanned.

2. Neither AddressBook.app nor Entourage's Address Book have "middle name"
fields. When I enter middle names or initials, or FirstInitial MiddleName
type addresses, I put all this data in the First Name field in Entourage.
Spanning Tools reports the presence of a space in the middle name field. I'm
surprised that neither of these contacts databases store middle name
information in a separate field.

3. Apple's Address Book has a checkbox for contacts that are supposed to be
displayed "by company." Entourage puts a copy of the company name into the
firstname field for display purposes (there doesn't appear to be any REAL
data in that field in the database), but, even if there's no person's name
associated with a company entry in the Entourage address book, the flag
doesn't get set to display the entry in Apple's Address Book by company. Is
there some way to automate that mapping?

The "Contacts Cleaner" app offers to fix anomalies in AddressBook app itself
or to open the problematic contact in AddressBook.app. If I "fix" the
anomalies in Contacts Cleaner itself, a new Address Book.app copy of the
original contact is spawned, recreating the flawed contact. However, if I
make the changes in AddressBook.app itself and save the changes, they seem
to "stick" the way I intend.

I've now done a few copies of my Entourage database file to my laptop after
completing this massage on my Mac Pro, as well an iPhone sync to the Mac
Pro, and it doesn't appear that any anomalies have crept back in yet.

Anyone have comments?

Jim Robertson
-- 




From dianeross at mvps.org  Sun Oct 11 20:44:49 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 11 Oct 2009 17:44:49 -0700
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and
	Spanning Tools)
In-Reply-To: <C6F78D6B.1C990%jamesrob@sonic.net>
Message-ID: <C6F7CA11.133E7%dianeross@mvps.org>

On 10/11/09 1:26 PM, "Jim Robertson" <jamesrob at sonic.net> wrote:

> (each application the latest, although Entourage hasn't been updated to
> Entourage Exchange Web Services Edition).

In case you haven't noticed, Entourage 2008 now has last name first name
columns. It still comes with just the Name column as default so it's easy to
overlook.

Nice summary, btw.

-- 
Diane 



From dianeross at mvps.org  Sun Oct 11 20:53:25 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sun, 11 Oct 2009 17:53:25 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F66FA5.19FC8%gvon.1@cox.net>
Message-ID: <C6F7CC15.133ED%dianeross@mvps.org>

On 10/10/09 5:06 PM, "George" <gvon.1 at cox.net> wrote:

> When I enter Time Machine I see Now and Today with the time of backup. After
> 24 hours Time Machine has one entry per day.

You should exclude your Identities folder from Time Machine backup. If the
database is backed up while it's being used, the data could be corrupt.

Using the alternative method, the workflow quits all Microsoft applications
then copies the Identity to a folder in Documents so it can be copied by
Time Machine the next time it's run. Because it's a copy and not being used
the data is safe.

> Does Time Machine take the
> latest hourly backup for the daily backup? If so, does it take more bytes
> after 24 hours to back up the database then just doing a database backup
> once a day.

I'm not sure I understand what you are asking. Can you rephrase with more
detail?

-- 
Diane 



From gvon.1 at cox.net  Mon Oct 12 10:06:01 2009
From: gvon.1 at cox.net (George)
Date: Mon, 12 Oct 2009 07:06:01 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F7CC15.133ED%dianeross@mvps.org>
Message-ID: <C6F885D9.1A012%gvon.1@cox.net>

On 10/11/09 5:53 PM, "Diane Ross"  wrote:

> You should exclude your Identities folder from Time Machine backup. If the
> database is backed up while it's being used, the data could be corrupt.
> 
Would the corrupt data be the back up data and not the data being backed up.
Is this a significant risk or a theoretical risk with probability unknown?

> Using the alternative method, the workflow quits all Microsoft applications
> then copies the Identity to a folder in Documents so it can be copied by
> Time Machine the next time it's run. Because it's a copy and not being used
> the data is safe.
> 
>> Does Time Machine take the
>> latest hourly backup for the daily backup? If so, does it take more bytes
>> after 24 hours to back up the database then just doing a database backup
>> once a day.
> 
> I'm not sure I understand what you are asking. Can you rephrase with more
> detail?

I am not asking anything. Just an observation. The only difference between
backing up a 1 GB identity folder in Time Machine 8 times a day vs 1 time is
7 GB. Storage requirements after 24 hours would be the same. With a 500 GB
or larger drive 15 GB is not a significant amount.

My MUD folder is 1.3 GB. My Identities folder is 406 KB. I can't find the
other GB.
George



From fjheumann at compuserve.com  Mon Oct 12 11:35:40 2009
From: fjheumann at compuserve.com (Fred J. Heumann)
Date: Mon, 12 Oct 2009 10:35:40 -0500
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and
	Spanning Tools)
In-Reply-To: <C6F78D6B.1C990%jamesrob@sonic.net>
Message-ID: <C6F8B6FC.19308%fjheumann@compuserve.com>

Actually, Address Book does have a Middle Name field.  Go to the CARD menu
and then to "Add Field..." where you'll find a number of things you can add,
including Middle Name, Nickname, Suffix and 13 others.

Although this is an Entourage group (and I use both), I've also discovered
that you can customize each "card" to have different international address
formats.  Click on the "Edit" button, then click on the title field (work or
home or...) and then choose "Change Address Format" and choose the national
format you need.  Really helps keep the different addresses straight.

I sync between Address Book, Entourage, and Missing Sync for Palm OS--so I
have quite a few sync issues trying to keep things straight!

Fred Heumann


On 10/11/09 3:26 PM, "Jim Robertson" <jamesrob at sonic.net> wrote:

> 2. Neither AddressBook.app nor Entourage's Address Book have "middle name"
> fields. When I enter middle names or initials, or FirstInitial MiddleName
> type addresses, I put all this data in the First Name field in Entourage.
> Spanning Tools reports the presence of a space in the middle name field. I'm
> surprised that neither of these contacts databases store middle name
> information in a separate field.



From dianeross at mvps.org  Mon Oct 12 21:57:01 2009
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 12 Oct 2009 18:57:01 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F885D9.1A012%gvon.1@cox.net>
Message-ID: <C6F92C7D.1373F%dianeross@mvps.org>

On 10/12/09 7:06 AM, "George" <gvon.1 at cox.net> wrote:

>> You should exclude your Identities folder from Time Machine backup. If the
>> database is backed up while it's being used, the data could be corrupt.
>> 
> Would the corrupt data be the back up data and not the data being backed up.
> Is this a significant risk or a theoretical risk with probability unknown?
> 

The Time Machine data could be corrupt. I did one recovery on a Time Machine
backup and there were notes in tasks, contacts in the calendar. It was a
mess.

>> 
>> I'm not sure I understand what you are asking. Can you rephrase with more
>> detail?
> 
> I am not asking anything. Just an observation. The only difference between
> backing up a 1 GB identity folder in Time Machine 8 times a day vs 1 time is
> 7 GB. Storage requirements after 24 hours would be the same. With a 500 GB
> or larger drive 15 GB is not a significant amount.

No, but every hour it's going to slow down your computer to backup the 1GB
and then it's not going to be reliable because Entourage and other MSFT
applications were running.
> 
> My MUD folder is 1.3 GB. My Identities folder is 406 KB. I can't find the
> other GB.

That's tiny!! Do you have rebuild copies of your Identity? That could
account for the extra space used. Also check your temp folder for
attachments saved there.

-- 
Diane 



From gvon.1 at cox.net  Tue Oct 13 10:17:38 2009
From: gvon.1 at cox.net (George)
Date: Tue, 13 Oct 2009 07:17:38 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F3A509.12FE9%dianeross@mvps.org>
Message-ID: <C6F9DA12.1A04B%gvon.1@cox.net>

From
<http://blog.entourage.mvps.org/2009/04/quit_all_microsoft_applications_befo
re_backing_up.html>

tell application "Microsoft Entourage" to quit
tell application "Microsoft Database Daemon" to quit
tell application "Microsoft Office Reminders" to quit
tell application "My Day" to quit
tell application "Microsoft Word" to quit
tell application "Microsoft Excel" to quit
tell application "Microsoft PowerPoint" to quit
tell application "Microsoft Messenger" to quit

Does tell application "Microsoft Office Reminders" to quit have the same
effect as Turn Off Office Notifications on the Entourage menu? Turn off
notifications on the Entourage menu doesn't change with the quit
instruction.
George



From lists at cortig.net  Tue Oct 13 10:46:25 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Tue, 13 Oct 2009 10:46:25 -0400
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6F9DA12.1A04B%gvon.1@cox.net>
References: <C6F9DA12.1A04B%gvon.1@cox.net>
Message-ID: <95B01E54-75EB-4096-B21E-CBD235572E46@cortig.net>


On 13 Oct 2009, at 10:17, George wrote:

> Does tell application "Microsoft Office Reminders" to quit have the same
> effect as Turn Off Office Notifications on the Entourage menu? Turn off
> notifications on the Entourage menu doesn't change with the quit
> instruction.
> George


I do believe that if you turn off the notifications in the menu, you do not need to quit them through a script.
The end result is the same.

Corentin

From jamesrob at sonic.net  Tue Oct 13 12:49:11 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Tue, 13 Oct 2009 09:49:11 -0700
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and
	Spanning Tools)
In-Reply-To: <C6F7CA11.133E7%dianeross@mvps.org>
Message-ID: <C6F9FD97.1CA16%jamesrob@sonic.net>

On 10/11/09 5:44 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> In case you haven't noticed, Entourage 2008 now has last name first name
> columns. It still comes with just the Name column as default so it's easy to
> overlook.

I didn't know that. I've just rearranged my Table View of my Entourage
Address Book. Although I don't see Company names now except in the "Company"
field, I've noticed that "Groups" are displayed in the first name field, as
are the names of mailing lists.

Thanks,

Jim Robertson
-- 




From jamesrob at sonic.net  Tue Oct 13 18:55:56 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Tue, 13 Oct 2009 15:55:56 -0700
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and
	Spanning Tools)
In-Reply-To: <C6FA42DE.13842%dianeross@mvps.org>
Message-ID: <C6FA538C.1CA43%jamesrob@sonic.net>

On 10/13/09 2:44 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> You can drag the columns to rearrange.

I figured that out.

I'm not sure that email groups showing up as "first name" or listserv
display names showing up as "first name" really IS a problem. What other
"container" in the Entourage address book database would hold that
information?

Jim Robertson
-- 




From jamesrob at sonic.net  Wed Oct 14 01:08:47 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Tue, 13 Oct 2009 22:08:47 -0700
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and
	Spanning Tools)
In-Reply-To: <C6FA7125.1388A%dianeross@mvps.org>
Message-ID: <C6FAAAEF.1CA55%jamesrob@sonic.net>

On 10/13/09 6:02 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> There is no field for names like YouTalk. I just put them in the First Name.

When I use the Mailing List Manager, IT puts the list name in the Address
Book first name field, as it does for email groups.

Jim Robertson
-- 




From dummitt at maysvilleky.net  Wed Oct 14 11:08:42 2009
From: dummitt at maysvilleky.net (Dale Dummitt)
Date: Wed, 14 Oct 2009 11:08:42 -0400
Subject: Disappearing Cursor
Message-ID: <C6FB61BA.29DC9%dummitt@maysvilleky.net>

Occasionally, not often, I will be working in Entourage 2004 and the cursor
just disappears.  Quitting and relaunching Entourage cures the problem until
the next time it happens.  Fixes?

iMac 2.1 Gz,PPC
OS 10.4.11
--  
Dale
dummitt at maysvilleky.net



From roger at rogercohen.com  Wed Oct 14 13:41:44 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Wed, 14 Oct 2009 13:41:44 -0400
Subject: Reinstalling MS Office 2004 into Snow Leopard
In-Reply-To: <C6FB61BA.29DC9%dummitt@maysvilleky.net>
Message-ID: <C6FB8598.1EBA1%roger@rogercohen.com>

I have a question about reinstalling MS Office 2004 on a new Mac.

I am now running MS Office 2004 Student and Teacher Edition in OS 10.4.11 on
two Macs:

1) iMac OS 10.4.11
2) MacBook Pro OS 10.4.11

The MacBook Pro will be retired -- hard disk completely wiped.

MS Office 2004 Student and Teacher Edition has three licenses.  I have used
two of the licenses.



Questions:

1)  If I install MS Office 2004 Student and Teacher Edition on the new
MacBook Pro, and it is no longer on the original MacBook Pro, then I have
only two licenses in operation.  Do I need to "recover" the retired license?
Does MS really track the three license numbers?



2) I will be reinstalling all of Office 2004 into Snow Leopard.  Is there
some way that I can do all the MS Office updates in one installation,
instead of the multiple updates released over the last several years?



3) What is the best procedure for brining in my existing mail and database
(include accounts, address book, calendar, etc.) from the existing Entourage
installation into the new Entourage installation.

I think that I can install Entourage onto the new Mac, and then simply move
my existing MUD folder from the old Mac to the new Mac.  Will that work?



4)  Currently Entourage Address Book and Entourage Calendar sync with
Apple's Address Book.app and iCal.app.

If I reinstall Entourage on the new Mac, will that cause sync problems with
the new Address Book.app and iCal.app?  (I am thinking that the answer to
that one is "no, until I turn on the Entourage pref for "sync").

If I use the previous MUD folder, will it cause any problems syncing with
the new Address Book.app and iCal.app?  (I have not yet asked Apple how to
get my existing Address Book.app and iCal.app from OS 10.4.11 in the new OS
10.6.x.)



5)  I'm OK with MS Office 2004.  Is there any advantage to my switching to
Microsoft Office 2008 for Mac Home & Student Edition?





Many thanks/Roger+

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Wed Oct 14 21:45:51 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 14 Oct 2009 18:45:51 -0700
Subject: Reinstalling MS Office 2004 into Snow Leopard
In-Reply-To: <C6FB8598.1EBA1%roger@rogercohen.com>
Message-ID: <C6FBCCDF.139AC%dianeross@mvps.org>

On 10/14/09 10:41 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> 1)  If I install MS Office 2004 Student and Teacher Edition on the new
> MacBook Pro, and it is no longer on the original MacBook Pro, then I have
> only two licenses in operation.  Do I need to "recover" the retired license?
> Does MS really track the three license numbers?

You can reuse that license on the new computer.
> 
> 
> 2) I will be reinstalling all of Office 2004 into Snow Leopard.  Is there
> some way that I can do all the MS Office updates in one installation,
> instead of the multiple updates released over the last several years?
> 
First Run in Office 2004 might get everything installed, but I would install
from the DVD to be absolutely sure you get all the fonts and supporting
files installed. There is only one combo updater needed.

Microsoft Office 2004 for Mac 11.5.5 Update released June 09, 2009. 59.2 MB.
This is a combo updater and contains all previous updates!

<http://tinyurl.com/klxgnq>
> 
> 3) What is the best procedure for brining in my existing mail and database
> (include accounts, address book, calendar, etc.) from the existing Entourage
> installation into the new Entourage installation.

After you install, open Entourage so it will create a new Microsoft User
Data folder and a new blank Identity. Delete the blank Identity and drag
over your Main Identity from the older computer.

Open Entourage and you are in your old Identity.
> 
> I think that I can install Entourage onto the new Mac, and then simply move
> my existing MUD folder from the old Mac to the new Mac.  Will that work?

Rather than moving the entire Microsoft User Data folder to documents (you
could drag over the entire MUD folder to the desktop), I would just drag in
the individual folders you need like your Identity and Script Menu Items
folder to the new Microsoft User Data folder.

I have found when moving to a new computer, you can move contents of folders
but use the new default root folders like Documents and Microsoft User Data
folder. Old folders could have different permissions.

If you are upgrading to Snow Leopard at the same time, be sure you remove
the older duplicate Microsoft fonts. Office 2004 installs in the User's
Library/Fonts folder.

Use Font Book to validate fonts. This will show you the dupes to delete.
More info:

Troubleshooting Office for Mac with Snow Leopard

<http://blog.entourage.mvps.org/2009/09/hot_topics_using_office_for_mac_with
_snow_leopard.html>

-- 
Diane 



From dianeross at mvps.org  Wed Oct 14 21:47:01 2009
From: dianeross at mvps.org (Diane Ross)
Date: Wed, 14 Oct 2009 18:47:01 -0700
Subject: Disappearing Cursor
In-Reply-To: <C6FB61BA.29DC9%dummitt@maysvilleky.net>
Message-ID: <C6FBCD25.139AD%dianeross@mvps.org>

On 10/14/09 8:08 AM, "Dale Dummitt" <dummitt at maysvilleky.net> wrote:

> Occasionally, not often, I will be working in Entourage 2004 and the cursor
> just disappears.  Quitting and relaunching Entourage cures the problem until
> the next time it happens.  Fixes?


Hmmmm, strange behavior. Keep the Activity Monitor open. When this happens,
check in the Activity Monitor to see if the CPU is spiking or if you see
another application that is hung or is spiking CPU.

-- 
Diane 



From roger at rogercohen.com  Thu Oct 15 09:14:08 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Thu, 15 Oct 2009 09:14:08 -0400
Subject: Reinstalling MS Office 2004 into Snow Leopard
In-Reply-To: <C6FBCCDF.139AC%dianeross@mvps.org>
Message-ID: <C6FC9860.723E6%roger@rogercohen.com>

Thank you, Diane, for your advice on my reinstalling MS Office 2004.

I wonder if you had any comment to the last part of my original inquiry
(questions 4 and 5).

Many thanks/Roger/



4)  Currently Entourage Address Book and Entourage Calendar sync with
Apple's Address Book.app and iCal.app.

There must be some procedure to import my old Mac's iCal and Address
Book.app from the old Mac (OS 10.4.11) into the new Mac (OS 10.6.x). Then I
would need to sync the new Mac's iCal and Address Book.app with the new
installation of Entourage -- which itself would be an "import" from the old
Mac's Mac's Entourage.

If I reinstall Entourage on the new Mac, will that cause sync problems with
the new Address Book.app and iCal.app?  (I am thinking that the answer to
that one is "no, until I turn on the Entourage pref for "sync").

If I use the previous MUD folder, will it cause any problems syncing with
the new Address Book.app and iCal.app?  (I have not yet asked Apple how to
get my existing Address Book.app and iCal.app from OS 10.4.11 in the new OS
10.6.x.)






5)  I'm OK with MS Office 2004.  Is there any advantage to my switching to
Microsoft Office 2008 for Mac Home & Student Edition?







Diane Ross <dianeross at mvps.org> wrote on 10/14/09 9:45 PM:

> On 10/14/09 10:41 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:
> 
>> 1)  If I install MS Office 2004 Student and Teacher Edition on the new
>> MacBook Pro, and it is no longer on the original MacBook Pro, then I have
>> only two licenses in operation.  Do I need to "recover" the retired license?
>> Does MS really track the three license numbers?
> 
> You can reuse that license on the new computer.
>> 
>> 
>> 2) I will be reinstalling all of Office 2004 into Snow Leopard.  Is there
>> some way that I can do all the MS Office updates in one installation,
>> instead of the multiple updates released over the last several years?
>> 
> First Run in Office 2004 might get everything installed, but I would install
> from the DVD to be absolutely sure you get all the fonts and supporting
> files installed. There is only one combo updater needed.
> 
> Microsoft Office 2004 for Mac 11.5.5 Update released June 09, 2009. 59.2 MB.
> This is a combo updater and contains all previous updates!
> 
> <http://tinyurl.com/klxgnq>
>> 
>> 3) What is the best procedure for brining in my existing mail and database
>> (include accounts, address book, calendar, etc.) from the existing Entourage
>> installation into the new Entourage installation.
> 
> After you install, open Entourage so it will create a new Microsoft User
> Data folder and a new blank Identity. Delete the blank Identity and drag
> over your Main Identity from the older computer.
> 
> Open Entourage and you are in your old Identity.
>> 
>> I think that I can install Entourage onto the new Mac, and then simply move
>> my existing MUD folder from the old Mac to the new Mac.  Will that work?
> 
> Rather than moving the entire Microsoft User Data folder to documents (you
> could drag over the entire MUD folder to the desktop), I would just drag in
> the individual folders you need like your Identity and Script Menu Items
> folder to the new Microsoft User Data folder.
> 
> I have found when moving to a new computer, you can move contents of folders
> but use the new default root folders like Documents and Microsoft User Data
> folder. Old folders could have different permissions.
> 
> If you are upgrading to Snow Leopard at the same time, be sure you remove
> the older duplicate Microsoft fonts. Office 2004 installs in the User's
> Library/Fonts folder.
> 
> Use Font Book to validate fonts. This will show you the dupes to delete.
> More info:
> 
> Troubleshooting Office for Mac with Snow Leopard
> 
> <http://blog.entourage.mvps.org/2009/09/hot_topics_using_office_for_mac_with
> _snow_leopard.html>
> 
> -- 
> Diane 
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From gvon.1 at cox.net  Thu Oct 15 11:57:44 2009
From: gvon.1 at cox.net (George)
Date: Thu, 15 Oct 2009 08:57:44 -0700
Subject: More questions about backing up Entourage DB
In-Reply-To: <95B01E54-75EB-4096-B21E-CBD235572E46@cortig.net>
Message-ID: <C6FC9488.1A0D5%gvon.1@cox.net>

On 10/13/09 7:46 AM, "Corentin Cras-M?neur"  wrote:

>> Does tell application "Microsoft Office Reminders" to quit have the same
>> effect as Turn Off Office Notifications on the Entourage menu? Turn off
>> notifications on the Entourage menu doesn't change with the quit
>> instruction.
>> George
> 
> 
> I do believe that if you turn off the notifications in the menu, you do not
> need to quit them through a script.
> The end result is the same.

I agree with the above but it doesn't address the question.
The question was:
Does the script instruction [tell application "Microsoft Office Reminders"
to quit] have the same effect as Turn Off Office Notifications on the
Entourage menu? Turn off notifications on the Entourage menu doesn't change
with the quit instruction.
George



From lists at cortig.net  Thu Oct 15 11:59:50 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Thu, 15 Oct 2009 11:59:50 -0400
Subject: More questions about backing up Entourage DB
In-Reply-To: <C6FC9488.1A0D5%gvon.1@cox.net>
References: <C6FC9488.1A0D5%gvon.1@cox.net>
Message-ID: <CE0AC08C-F84B-48BD-AD30-5CCA237EE1FD@cortig.net>


On 15 Oct 2009, at 11:57, George wrote:

> I agree with the above but it doesn't address the question.
> The question was:
> Does the script instruction [tell application "Microsoft Office Reminders"
> to quit] have the same effect as Turn Off Office Notifications on the
> Entourage menu? Turn off notifications on the Entourage menu doesn't change
> with the quit instruction.

Well if you quit and relaunch Entourage, the notifications will be activated again.
If you select to turn them off in Entourage, then they will remain off if you relaunch Entourage.


Corentin



From julianv at mindspring.com  Thu Oct 15 18:38:46 2009
From: julianv at mindspring.com (Julian Vrieslander)
Date: Thu, 15 Oct 2009 15:38:46 -0700
Subject: Reinstalling MS Office 2004 into Snow Leopard
In-Reply-To: <C6FC9860.723E6%roger@rogercohen.com>
Message-ID: <C6FCF286.1ECF2%julianv@mindspring.com>

On 10/15/09 6:14 AM, "Roger Cohen" <roger at rogercohen.com> wrote:

> 4)  Currently Entourage Address Book and Entourage Calendar sync with
> Apple's Address Book.app and iCal.app.
> 
> There must be some procedure to import my old Mac's iCal and Address
> Book.app from the old Mac (OS 10.4.11) into the new Mac (OS 10.6.x). Then I
> would need to sync the new Mac's iCal and Address Book.app with the new
> installation of Entourage -- which itself would be an "import" from the old
> Mac's Mac's Entourage.
> 
> If I reinstall Entourage on the new Mac, will that cause sync problems with
> the new Address Book.app and iCal.app?  (I am thinking that the answer to
> that one is "no, until I turn on the Entourage pref for "sync").
> 
> If I use the previous MUD folder, will it cause any problems syncing with
> the new Address Book.app and iCal.app?  (I have not yet asked Apple how to
> get my existing Address Book.app and iCal.app from OS 10.4.11 in the new OS
> 10.6.x.)

I'm not sure I understand the question, or what you are proposing to do.  I
recently set up a Mac with a fresh install of Snow Leopard (10.6).  The hard
disk had crashed in this Mac, and I needed to rebuild everything on a new
hard disk.  So I started with a blank HD, and I ran the Snow Leopard
installer on it.  I set up my preferences in Finder, Network, etc.  Then I
installed Office 2008 from the installer disk.  I launched Entourage so it
could create its folder hierarchy.  I ran updates on Office 2008 until there
were no more to install.  Then I turned off Office Reminders in Entourage
and quit the app.  I copied the Office 2008 Identities folder from my backup
to the new HD.  Opened Entourage, everything looked just as before.

In Entourage Preferences > Sync Services, I enabled the settings which sync
my contacts and Entourage Notes with Address Book and MobileMe (I do not
sync calendars, as you do).

Everything seems back to normal.

I don't understand why you are thinking of moving your existing Address Book
and iCal apps from 10.4.11 to 10.6.x.  Snow Leopard has newer versions of
those apps - replacing them with older versions will probably cause huge
problems.  Perhaps what you mean is that you want to migrate the data files
from your old installations.  This might be possible by using the import
capabilities of the newer app versions.  But if you will be syncing with
Entourage, why not let Entourage set all the data in Address Book and iCal,
when the first sync is done?

> 5)  I'm OK with MS Office 2004.  Is there any advantage to my switching to
> Microsoft Office 2008 for Mac Home & Student Edition?

I did not notice any huge improvements or enhancements in Entourage when I
migrated from Office 2004 to 2008.  There are a few cosmetic changes, and a
new companion organizer app (My Day) which I do not use.  The main reason I
upgraded was to get some specific improvements in Excel.  I often need to
save tab-delimited text files out of Excel, and doing this in the 2004
edition is needlessly complicated.  Two things to watch out for if you move
to Office 2008.  The UI in Word is significantly changed - you may or may
not like the changes.  And MS dropped VBA (Visual Basic for Applications)
from Office 2008.  If your workflow uses VBA macros, you will probably want
to stick with 2004.  The next major version of Office will restore VBA, and
MS recently announced that they will support Office 2004 until 2012.

-- 
Julian Vrieslander <julianv at mindspring.com>



From roger at rogercohen.com  Thu Oct 15 18:59:31 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Thu, 15 Oct 2009 18:59:31 -0400
Subject: Reinstalling MS Office 2004 into Snow Leopard
In-Reply-To: <C6FCF286.1ECF2%julianv@mindspring.com>
Message-ID: <C6FD2193.7256D%roger@rogercohen.com>

Julian Vrieslander <julianv at mindspring.com> wrote on 10/15/09 6:38 PM:

> I don't understand why you are thinking of moving your existing Address Book
> and iCal apps from 10.4.11 to 10.6.x.  Snow Leopard has newer versions of
> those apps - replacing them with older versions will probably cause huge
> problems.  Perhaps what you mean is that you want to migrate the data files
> from your old installations.  This might be possible by using the import
> capabilities of the newer app versions.  But if you will be syncing with
> Entourage, why not let Entourage set all the data in Address Book and iCal,
> when the first sync is done?


I meant to say that I want to migrate the data from iCal and Address
Book.app in OS 10.4.11 into the new iCal and Address Book.app in the new OS
10.6.x.

I also want to migrate both the existing Entourage 2004 database into the
new Entourage 2004 installation.   I prefer to use both iCal and Address
Book.app data and also Entourage's calendar and address book because the two
(Entourage's database and Apple's database) don't hold exactly the same
data.  

For example, Entourage's calendar has a field for "travel time," which iCal
does not.  iCal's events have a field for multiple alarms, and Entourage's
calendar does not. 

I'm afraid that if I migrate the data from old iCal into new iCal, and also
migrate the data from old Entourage and new Entourage, and then sync new
Entourage with new iCal, all the events will get screwed up.  I have had
many sad occurrences where Entourage or iCal has overwritten the data of the
other -- resulting in something like "654 events were changed."

And since I sync 
 Entourage <-> iCal on MacBook Pro, and also sync
 Entourage <-> iCal on iMac, and also sync
 iCal on MacBook Pro <-> iPhone, and also sync
 iCal MacBook Pro <-> iCal iMac (using SyncTogether)...

...I am trying to figure out in advance how to minimize the opportunity for
multiple erroneous calendar changes with each database trying to
overwrite/change the other database.

I avoid this now by making a backup of iCal's databases before I do any
sync.  If there's a screw-up, I can restore from the most recent database.

[By the way, we know that MobileMe is supposed to be able to handle the
multiple device syncing, but I'm not confident that MobileMe syncing is
reliable.]



> I did not notice any huge improvements or enhancements in Entourage when I
> migrated from Office 2004 to 2008.  There are a few cosmetic changes, and a
> new companion organizer app (My Day) which I do not use.  The main reason I
> upgraded was to get some specific improvements in Excel.  I often need to
> save tab-delimited text files out of Excel, and doing this in the 2004
> edition is needlessly complicated.  Two things to watch out for if you move
> to Office 2008.  The UI in Word is significantly changed - you may or may
> not like the changes.  And MS dropped VBA (Visual Basic for Applications)
> from Office 2008.  If your workflow uses VBA macros, you will probably want
> to stick with 2004.  The next major version of Office will restore VBA, and
> MS recently announced that they will support Office 2004 until 2012.


Thanks for that.


Best/Roger+

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From jamesrob at sonic.net  Fri Oct 16 08:56:59 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Fri, 16 Oct 2009 05:56:59 -0700
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and
	Spanning Tools)
In-Reply-To: <C6F8B6FC.19308%fjheumann@compuserve.com>
Message-ID: <C6FDBBAB.1CB26%jamesrob@sonic.net>

On 10/12/09 8:35 AM, "Fred J. Heumann" <fjheumann at compuserve.com> wrote:

> Actually, Address Book does have a Middle Name field.  Go to the CARD menu
> and then to "Add Field..." where you'll find a number of things you can add,
> including Middle Name, Nickname, Suffix and 13 others.

I didn't know that. I've added the "Job Title" field to my Address Book.app
template for new contacts (probably not necessary, since I rarely add new
contacts in that program; they show up via Sync Services transfer from
Entourage's Address Book).

Now I have a new problem as regards middle names. Since I can deposit them
in a dedicated field in Apple's program, what will happen if I do that but
manage contacts via Sync Services with Entourage. Although Entourage's
Address Book offers more fields to display in the entry template, there's
none that can be activated for middle name. Any idea what Sync Services
(activated via Entourage prefs) will do with "Middle Name" data it
encounters when synchronizing with Apple's Address Book.app?

Jim Robertson
-- 




From jamesrob at sonic.net  Fri Oct 16 09:09:48 2009
From: jamesrob at sonic.net (Jim Robertson)
Date: Fri, 16 Oct 2009 06:09:48 -0700
Subject: Reinstalling MS Office 2004 into Snow Leopard
In-Reply-To: <C6FB8598.1EBA1%roger@rogercohen.com>
Message-ID: <C6FDBEAC.1CB29%jamesrob@sonic.net>

On 10/14/09 10:41 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> I'm OK with MS Office 2004.  Is there any advantage to my switching to
> Microsoft Office 2008 for Mac Home & Student Edition?

There's a bug, apparently in Rosetta (the code that permits PowerPC code
processes to run on Intel processors) that has bitten a fairly large number
of Snow Leopard users. It apparently involves the routines that paint the
computer monitor screen, so it's acquired the name "Windowserver crash bug."

What happens is that suddenly your screen goes blank, and then the Mac
account login screen reappears. Anything that hadn't been saved by open
applications at the time of the crash is lost.

Turns out this was present in Leopard as well. Apple has acknowledged the
bug's existence and says they're working to isolate and fix it, but its
existence may be an argument for trying to expunge legacy PowerPC apps from
your computing environment.

I remember seeing a few reports from users who say they could actually make
this crash occur using Excel 2004, but I didn't archive those reports, so my
report of their report is as reliable as my 62 year old brain...

It happened to me once using Leopard. It was so sudden and unexpected that I
can't remember what I was doing at the moment. I've not been whacked by it
(yet) in Snow Leopard. I have no idea whether that's because I've updated to
Office 2008. I do still run a few PowerPC apps.

Jim Robertson
-- 




From lists at cortig.net  Fri Oct 16 09:09:56 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Fri, 16 Oct 2009 09:09:56 -0400
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and
	Spanning Tools)
In-Reply-To: <C6FDBBAB.1CB26%jamesrob@sonic.net>
References: <C6FDBBAB.1CB26%jamesrob@sonic.net>
Message-ID: <518D15C2-338C-4D83-849B-DE449D0CC1AF@cortig.net>


On 16 Oct 2009, at 08:56, Jim Robertson wrote:

> Although Entourage's
> Address Book offers more fields to display in the entry template, there's
> none that can be activated for middle name. Any idea what Sync Services
> (activated via Entourage prefs) will do with "Middle Name" data it
> encounters when synchronizing with Apple's Address Book.app?



I'm not using SyncServices anymore with Entourage 2008, but in the past the middle name field was the source of endless duplications through syncing.
The field is not lost though, but since then I kept the habit of putting the middle name along with the first name in the first name field to avoid these issues.

Corentin


From dianeross at mvps.org  Sat Oct 17 22:45:37 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 17 Oct 2009 19:45:37 -0700
Subject: Reinstalling MS Office 2004 into Snow Leopard
In-Reply-To: <C6FD2193.7256D%roger@rogercohen.com>
Message-ID: <C6FFCF61.13F01%dianeross@mvps.org>

On 10/15/09 3:59 PM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> I meant to say that I want to migrate the data from iCal and Address
> Book.app in OS 10.4.11 into the new iCal and Address Book.app in the new OS
> 10.6.x.

Did you get your question answered? I've been really busy and only have a
few minutes right now to do some quick answers. Busy recovering Entourage
databases.

To everyone: If you don't have a backup, start now!

-- 
Diane 



From pam at corecomputing.com  Sat Oct 17 23:39:06 2009
From: pam at corecomputing.com (Pam Lefkowitz)
Date: Sat, 17 Oct 2009 22:39:06 -0500
Subject: Attachments and iPhones
Message-ID: <C6FFF80A.2BEA2%pam@corecomputing.com>

I have been trying to send doc and docx attachments to my iPhone. When I
send them via Mail.app, I can read the attachments just fine. When I send
them via Entourage, the iPhone gives me the message "Invalid File Format".

Other files are read just fine (pdf, txt, xls/xlsx, etc).

I have tried removing completely and reinstalling office. I have tried
changing fonts. I have tried changing encoding methods.

It's not just my machine though. My co-workers have the same trouble when
they send via Entourage, as do my clients. None of us can read doc or docx
files on our fully up-to-date iPhones using fully up-to-date versions of
Entourage.

Anyone seen this and solved it? Happy to test with anyone who wants to
participate.

Thanks!

Pam



From lists at cortig.net  Sun Oct 18 00:00:26 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Sun, 18 Oct 2009 00:00:26 -0400
Subject: Attachments and iPhones
In-Reply-To: <C6FFF80A.2BEA2%pam@corecomputing.com>
References: <C6FFF80A.2BEA2%pam@corecomputing.com>
Message-ID: <A1479D46-59B1-416E-955D-8294CCA7A7D4@cortig.net>


On 17 oct. 2009, at 23:39, Pam Lefkowitz wrote:

> I have been trying to send doc and docx attachments to my iPhone.  
> When I
> send them via Mail.app, I can read the attachments just fine. When I  
> send
> them via Entourage, the iPhone gives me the message "Invalid File  
> Format".


To be honest I've never tried whst you describe, but it could be a  
simple encoding matter. Have you tried selectong other encoding  
methods for attachments in your setup in Entourage?



           Corentin



From pam at corecomputing.com  Sun Oct 18 00:12:26 2009
From: pam at corecomputing.com (Pam Lefkowitz)
Date: Sat, 17 Oct 2009 23:12:26 -0500
Subject: Attachments and iPhones
In-Reply-To: <A1479D46-59B1-416E-955D-8294CCA7A7D4@cortig.net>
Message-ID: <C6FFFFDA.2BEAA%pam@corecomputing.com>

On 10/17/09 11:00 PM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> To be honest I've never tried whst you describe, but it could be a
> simple encoding matter. Have you tried selectong other encoding
> methods for attachments in your setup in Entourage?

Yep. No joy.

Pam



From lists at cortig.net  Mon Oct 19 14:21:14 2009
From: lists at cortig.net (=?iso-8859-1?Q?Corentin_Cras-M=E9neur?=)
Date: Mon, 19 Oct 2009 14:21:14 -0400
Subject: Attachments and iPhones
In-Reply-To: <C6FFFFDA.2BEAA%pam@corecomputing.com>
References: <C6FFFFDA.2BEAA%pam@corecomputing.com>
Message-ID: <7A1F1CE0-E002-4234-8080-CF16B7F9068E@cortig.net>


On 18 Oct 2009, at 00:12, Pam Lefkowitz wrote:

> On 10/17/09 11:00 PM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:
> 
>> To be honest I've never tried whst you describe, but it could be a
>> simple encoding matter. Have you tried selectong other encoding
>> methods for attachments in your setup in Entourage?
> 
> Yep. No joy.

I just made a test with a .doc sent as AppleDouble and it worked like a charm.
I can't reproduce your problem :-\

I wonder if it could be an SMTP (or Exchange server) issue?

Corentin


From pam at corecomputing.com  Mon Oct 19 15:07:19 2009
From: pam at corecomputing.com (Pam Lefkowitz)
Date: Mon, 19 Oct 2009 14:07:19 -0500
Subject: Attachments and iPhones
In-Reply-To: <7A1F1CE0-E002-4234-8080-CF16B7F9068E@cortig.net>
Message-ID: <C7022317.2C034%pam@corecomputing.com>

On 10/19/09 1:21 PM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> I just made a test with a .doc sent as AppleDouble and it worked like a charm.
> I can't reproduce your problem :-\

I should specify this is with Office 2008. Could you test with docx too
please? I have a client who can send doc but not docx files ok. Could be
that this is strictly a 2008 issue and not a 2004 issue.

> I wonder if it could be an SMTP (or Exchange server) issue?

Nope - happens on all my accounts (and I use different smtp servers) in Ent.

Thanks,

Pam



From dianeross at mvps.org  Mon Oct 19 21:03:21 2009
From: dianeross at mvps.org (Diane Ross)
Date: Mon, 19 Oct 2009 18:03:21 -0700
Subject: [ANN] Entourage Calendar issues on Snow Leopard
Message-ID: <C7025A69.14118%dianeross@mvps.org>

Entourage Calendar issues on Snow Leopard (The Entourage Help Blog)

Snow Leopard has introduced new sync issues with Entourage Calendar events.
Let us know if these options help or if you have found a solution that you
would like to share.

Entourage-to-iCal time zone synchronization problems

Snow Leopard users are experiencing compatibility problem between iCal and
Entourage. When syncing with iCal the calendar times will change to be off
by a number of hours (depending on the time zone) from when they were
originally created.
Entourage and ICal Calendar don't sync anymore after upgrade to Snow Leopard

After upgrading to Snow Leopard, Entourage 2008 and iCal calendar events
stopped syncing. Contacts and notes are OK, but calendar events just sync
one way iCal > Entourage 2008.

Continue reading...

<http://blog.entourage.mvps.org/2009/10/entourage_calendar_issues_on_snow_le
opard.html>

In case the above link does not work:

http://bit.ly/3OKzs7

-- 
Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>  



From fjheumann at compuserve.com  Thu Oct 22 15:41:51 2009
From: fjheumann at compuserve.com (Fred J. Heumann)
Date: Thu, 22 Oct 2009 14:41:51 -0500
Subject: AddressBook.app vs. Entourage 2008 Address Book (sync and
	Spanning Tools)
In-Reply-To: <518D15C2-338C-4D83-849B-DE449D0CC1AF@cortig.net>
Message-ID: <C7061FAF.19651%fjheumann@compuserve.com>

To be honest, I use it the other way around...Address book is my main
database, and other than email addresses, Entourage is my secondary.  I
don't know where it's mapped to.  I've had duplications over the last few
years, but not directly related to the middle name field.

Fred


On 10/16/09 8:09 AM, "Corentin Cras-M?neur" <lists at cortig.net> wrote:

> 
> On 16 Oct 2009, at 08:56, Jim Robertson wrote:
> 
>> Although Entourage's
>> Address Book offers more fields to display in the entry template, there's
>> none that can be activated for middle name. Any idea what Sync Services
>> (activated via Entourage prefs) will do with "Middle Name" data it
>> encounters when synchronizing with Apple's Address Book.app?
> 
> 
> 
> I'm not using SyncServices anymore with Entourage 2008, but in the past the
> middle name field was the source of endless duplications through syncing.
> The field is not lost though, but since then I kept the habit of putting the
> middle name along with the first name in the first name field to avoid these
> issues.
> 
> Corentin



From chowza at mac.com  Thu Oct 22 22:59:16 2009
From: chowza at mac.com (George)
Date: Fri, 23 Oct 2009 10:59:16 +0800
Subject: Bad Message Causing EntX to Crash
In-Reply-To: <C7061FAF.19651%fjheumann@compuserve.com>
Message-ID: <C7073D04.20F53%chowza@mac.com>

Hello, List --

MBP 2.4GHz, 4GB RAM, OS 10.6.1, Entourage 11.4.0

This morning I received two duplicate messages with attachments from a known
sender. The messages are each 3.1 MB. One of them opens fine but the other
is causing serious problems. Selecting the message or trying to drag or
delete it causes the beach ball to spin and the only escape is to
force-quit. If I create a new identity and import all mail, it will still
include the bad message. Any suggestions as to how to get rid of this one
bad message (otherwise, Entourage works perfectly).

Thanks,
George A



From chowza at mac.com  Thu Oct 22 23:16:43 2009
From: chowza at mac.com (George)
Date: Fri, 23 Oct 2009 11:16:43 +0800
Subject: Bad Message Causing EntX to Crash
In-Reply-To: <C7073D04.20F53%chowza@mac.com>
Message-ID: <C707411B.20F58%chowza@mac.com>

Hello, List -- On 10/23/09 10:59 AM (local time), I (<chowza at mac.com>)
wrote:

> This morning I received two duplicate messages with attachments from a known
> sender. The messages are each 3.1 MB. One of them opens fine but the other
> is causing serious problems. Selecting the message or trying to drag or
> delete it causes the beach ball to spin and the only escape is to
> force-quit. If I create a new identity and import all mail, it will still
> include the bad message. Any suggestions as to how to get rid of this one
> bad message (otherwise, Entourage works perfectly).

I just solved my own problem. Because I still had other messages in my
InBox, I selected a known good message, then used Command+a to select all
(including the bad message), then I deleted all which moved them to the
Deleted Mail folder, and that worked. Then, I moved the good messages from
the trash back to the InBox. Then, with only the one bad message remaining,
I selected the Deleted Mail folder and used the contextual menu to empty it,
and that finally got rid of the bad message. Whew....

George A



From dianeross at mvps.org  Thu Oct 22 23:23:41 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 22 Oct 2009 20:23:41 -0700
Subject: Bad Message Causing EntX to Crash
In-Reply-To: <C7073D04.20F53%chowza@mac.com>
Message-ID: <C7066FCD.1471F%dianeross@mvps.org>

On 10/22/09 7:59 PM, "George" <chowza at mac.com> wrote:

> This morning I received two duplicate messages with attachments from a known
> sender. The messages are each 3.1 MB. One of them opens fine but the other
> is causing serious problems. Selecting the message or trying to drag or
> delete it causes the beach ball to spin and the only escape is to
> force-quit. If I create a new identity and import all mail, it will still
> include the bad message. Any suggestions as to how to get rid of this one
> bad message (otherwise, Entourage works perfectly).

Hold down the Shift key when launching Entourage. This disables schedules.
Turn off the preview pane, select the message and delete it.

You might need to go online and delete it there too.

-- 
Diane 



From chowza at mac.com  Fri Oct 23 00:16:20 2009
From: chowza at mac.com (George)
Date: Fri, 23 Oct 2009 12:16:20 +0800
Subject: Bad Message Causing EntX to Crash
In-Reply-To: <C7066FCD.1471F%dianeross@mvps.org>
Message-ID: <C7074F14.20F5C%chowza@mac.com>

Hello, List -- On 10/23/09 11:23 AM (local time), Diane Ross
(<dianeross at mvps.org>) wrote:

>> ...selecting the bad message or trying to drag or delete it
>> causes the beach ball to spin and the only escape is to force-quit...
 
> Hold down the Shift key when launching Entourage. This disables schedules.
> Turn off the preview pane, select the message and delete it.

Yes, I use the 3 pane view, and I wasn't aware of the above procedure.
However, since selecting the bad message in preview repeatedly caused a
crash, I wonder if doing so when not in preview would have had the same
result. Per my follow-up email, I found another way to delete the message,
so no way to test it now, but thanks for the tip.
 
> You might need to go online and delete it there too.

No IMAP, so no problem there.

Thanks,
George A




From dianeross at mvps.org  Fri Oct 23 14:47:12 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 23 Oct 2009 11:47:12 -0700
Subject: Bad Message Causing EntX to Crash
In-Reply-To: <C7074F14.20F5C%chowza@mac.com>
Message-ID: <C7074840.147E4%dianeross@mvps.org>

On 10/22/09 9:16 PM, "George" <chowza at mac.com> wrote:

> Yes, I use the 3 pane view, and I wasn't aware of the above procedure.
> However, since selecting the bad message in preview repeatedly caused a
> crash, I wonder if doing so when not in preview would have had the same
> result. Per my follow-up email, I found another way to delete the message,
> so no way to test it now, but thanks for the tip.

Thanks for sharing your solution. It's good to have multiple choices.

>  
>> You might need to go online and delete it there too.
> 
> No IMAP, so no problem there.

Some people have POP set to "leave on server" so wanted to be sure you
didn't have a repeat of the problem.

-- 
Diane 



From Robert.Virzi at VerizonWireless.com  Thu Oct 29 11:37:38 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Thu, 29 Oct 2009 11:37:38 -0400
Subject: Reminders broken
Message-ID: <20091029153953.33FDD3664E@wutare.pair.com>

Using Entourage EWS on Snow Leopard.  My calendar events are no longer popping up to alert me of meetings, and no sound either.  I?ve seen reports of no sound ( http://blog.entourage.mvps.org/2008/01/alert_sounds_in_entourage_2008_break_on_leopard.html ) but nothing about the lack of a visual pop up.  I?ve turned Office Reminders on and off, quit and restarted, not able to get the reminders working consistently.

Tried using My Day as a fix, but this is not able to give audible alarms, as far as I can see.

Is this a known problem?  Any fixes?  I need to have reminders working reliably.

---------------------------------------------
Bob Virzi



The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.


From maples134 at insightbb.com  Thu Oct 29 14:13:38 2009
From: maples134 at insightbb.com (Ernest Maples)
Date: Thu, 29 Oct 2009 13:13:38 -0500
Subject: Odd behavior when emptying deleted items
Message-ID: <C70F4582.3D7DA%maples134@insightbb.com>

My deleted items folder accumulated about 1700 items.  I went to
tools>schedules>empty deleted items and clicked that.  That emptied about
1300 items but left everything that I have deleted in October.  I cannot
make them go away.  Help!



From maples134 at insightbb.com  Thu Oct 29 14:23:10 2009
From: maples134 at insightbb.com (Ernest Maples)
Date: Thu, 29 Oct 2009 13:23:10 -0500
Subject: Odd behavior when emptying deleted items - never mind
Message-ID: <C70F47BE.3D7E2%maples134@insightbb.com>

I wrote:

My deleted items folder accumulated about 1700 items.  I went to
tools>schedules>empty deleted items and clicked that.  That emptied about
1300 items but left everything that I have deleted in October.  I cannot
make them go away.  Help!

It turns out that Entourage 2008 comes preset to delete only items more than
10 days old.  I changed that setting under schedule and all is well.

Ernest



From dianeross at mvps.org  Thu Oct 29 16:07:53 2009
From: dianeross at mvps.org (Diane Ross)
Date: Thu, 29 Oct 2009 13:07:53 -0700
Subject: Reminders broken
In-Reply-To: <20091029153953.33FDD3664E@wutare.pair.com>
Message-ID: <C70F4429.14F5F%dianeross@mvps.org>

There have been several odd reports that were fixed by re-instlling Office
and/or Snow Leopard, but let's do a test first.

Testing in a new User will quickly tell you if the problem is system wide or
if it?s your User?s folder that contains the problem.

Go to System Preferences --> Create a New User in Accounts. Switch to the
New User by logging out/in or use Fast User Switching. Test Office there by
creating an event with a reminder for a couple of minutes. No need to setup
account info for this test. If it works there, then the problem is in your
User's folder. If it does not then we need to look to your base files.

You can install Snow Leopard over itself like a combo. I would try that
first. If it still fails then you need to remove Office and reinstall

Steps to re-install Office

<http://www.entourage.mvps.org/install/reinstall_steps.html>

Let me know what you find.
-- 
Diane 


On 10/29/09 8:37 AM, "Virzi, Robert A" <Robert.Virzi at VerizonWireless.com>
wrote:

> Using Entourage EWS on Snow Leopard.  My calendar events are no longer popping
> up to alert me of meetings, and no sound either.  I?ve seen reports of no
> sound ( 
> http://blog.entourage.mvps.org/2008/01/alert_sounds_in_entourage_2008_break_on
> _leopard.html ) but nothing about the lack of a visual pop up.  I?ve turned
> Office Reminders on and off, quit and restarted, not able to get the reminders
> working consistently.
> 
> Tried using My Day as a fix, but this is not able to give audible alarms, as
> far as I can see.
> 
> Is this a known problem?  Any fixes?  I need to have reminders working
> reliably.
> 
> ---------------------------------------------
> Bob Virzi
> 
> 
> 
> The information contained in this message and any attachment may be
> proprietary, confidential, and privileged or subject to the work
> product doctrine and thus protected from disclosure.  If the reader
> of this message is not the intended recipient, or an employee or
> agent responsible for delivering this message to the intended
> recipient, you are hereby notified that any dissemination,
> distribution or copying of this communication is strictly prohibited.
> If you have received this communication in error, please notify me
> immediately by replying to this message and deleting it and all
> copies and backups thereof.  Thank you.
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From roger at rogercohen.com  Fri Oct 30 13:12:31 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Fri, 30 Oct 2009 13:12:31 -0400
Subject: Office 2004 to Office 2008, and Junk Behavior
Message-ID: <C71096BF.753CB%roger@rogercohen.com>

I just installed Office 2008 on a new MacBook Pro 15" running OS 10.6.1.

Seems good, but installation was not perfectly smooth.  I installed Office
2008, and let it then run its two updates.

I then opened each application, Entourage last.  Word crashed several times
when I was changing preferences and closing the preferences window.  It
seems stable now.

For Entourage, I moved my prior MUD folder from the old MacBook Pro with
Office 2004 and OS 10.4.11.  I started Entourage 2008.  It created its
default identity.  It then asked me if I wanted to any previous Entourage
identity.  Yes.  It created a new Identity, and brought everything in -- no
problem with folder structures, read and unread mails, preferences,
accounts, categories.  Everything seems fine.

I miss the familiarity of Entourage 2004, but I suppose I'll become acc
accustomed to Entourage 2008 soon enough.

I do find the behavior of the Junk mail a bit odd and risky.  Entourage 2004
puts junk in the Junk folder.  I open it and click the trash can, which
moves that junk email to the Deleted Items folder.  However, Entourage 2008
asks me to immediately delete that email.  No room for error.  If I wanted
to move it to the Deleted Items folder for holding, and for my recovery
after an error, it does not seem possible.

Is there a setting that I can change so that the default action is to move
Junk to the Deleted Items folder, instead of having Entourage delete in
immediately?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Fri Oct 30 13:47:57 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 30 Oct 2009 10:47:57 -0700
Subject: Office 2004 to Office 2008, and Junk Behavior
In-Reply-To: <C71096BF.753CB%roger@rogercohen.com>
Message-ID: <C71074DD.15057%dianeross@mvps.org>

On 10/30/09 10:12 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> Seems good, but installation was not perfectly smooth.  I installed Office
> 2008, and let it then run its two updates.

Have you restarted after updating?
> 
> I then opened each application, Entourage last.  Word crashed several times
> when I was changing preferences and closing the preferences window.  It
> seems stable now.

Did you delete font caches and the duplicate fonts installed by Snow Leopard
that have newer versions?
> 
> For Entourage, I moved my prior MUD folder from the old MacBook Pro with
> Office 2004 and OS 10.4.11.  I started Entourage 2008.  It created its
> default identity.  It then asked me if I wanted to any previous Entourage
> identity.  Yes.  It created a new Identity, and brought everything in -- no
> problem with folder structures, read and unread mails, preferences,
> accounts, categories.  Everything seems fine.

I do suggest that you verify the new 08 Identity. Even though it imported,
some imported Identities can contain problems.

Under File --> Export, select "items to an Entourage archive"  --> all
items.

If there is corruption this will fail. If it completes, this indicates your
database is good. However there is other data in the database other then
your items that might not show problems right away. Using the .rge file you
can create a new Identity that would be squeaky clean.

> 
> I miss the familiarity of Entourage 2004, but I suppose I'll become acc
> accustomed to Entourage 2008 soon enough.

See this image for some of the new features in 08. Also in Address Book
there is a first name, last name column. You can get rid of the "name"
column now.

<http://www.entourage.mvps.org/2008/main_window.html>
> 
> I do find the behavior of the Junk mail a bit odd and risky.  Entourage 2004
> puts junk in the Junk folder.  I open it and click the trash can, which
> moves that junk email to the Deleted Items folder.  However, Entourage 2008
> asks me to immediately delete that email.  No room for error.  If I wanted
> to move it to the Deleted Items folder for holding, and for my recovery
> after an error, it does not seem possible.
> 
> Is there a setting that I can change so that the default action is to move
> Junk to the Deleted Items folder, instead of having Entourage delete in
> immediately?

I use the Nuke messages script to immediately nuke junk bypassing asking me
what I want to do. There is also a soft delete junk mail script that sounds
like what you want.

Soft Delete Junk

<http://www.entourage.mvps.org/downloads/scripts/Soft_Delete_Junk_Mail%20.zi
p>

Nuke Messages
<http://www.entourage.mvps.org/downloads/scripts/Nuke.zip>

-- 
Diane 



From Robert.Virzi at VerizonWireless.com  Fri Oct 30 14:10:38 2009
From: Robert.Virzi at VerizonWireless.com (Virzi, Robert A)
Date: Fri, 30 Oct 2009 14:10:38 -0400
Subject: Reminders broken
In-Reply-To: <CAIRVEXSMTP21jCGvse000348a2@cairvexsmtp21.uswin.ad.vzwcorp.com>
Message-ID: <20091030181148.1556736638@wutare.pair.com>

Diane (and all)-
This is not really an option.  I restarted my mac, and now alerts are
working fine.  Over time, they will just stop working, usually causing me to
miss some appointments.  If I create a New User, I am sure they will be fine
initially, but I can't live in this New User long enough to see if the
problem reappears.

I am guessing that since a reboot fixes it temporarily, it is a system
issue.  Just quitting and restarting Entourage does not fix it.

I will try the SL reinstall when I get a chance to see if that helps.  I
have also turned off sent mail, no mail, and mail error sounds as one
article suggested to see if that helps.  If I find a solution, I will post a
follow up.              -Bob


On 10/29/09 4:07 PM, "Diane Ross" <dianeross at mvps.org> wrote:

> There have been several odd reports that were fixed by re-instlling Office
> and/or Snow Leopard, but let's do a test first.
> 
> Testing in a new User will quickly tell you if the problem is system wide or
> if it?s your User?s folder that contains the problem.
> 
> Go to System Preferences --> Create a New User in Accounts. Switch to the
> New User by logging out/in or use Fast User Switching. Test Office there by
> creating an event with a reminder for a couple of minutes. No need to setup
> account info for this test. If it works there, then the problem is in your
> User's folder. If it does not then we need to look to your base files.
> 
> You can install Snow Leopard over itself like a combo. I would try that
> first. If it still fails then you need to remove Office and reinstall
> 
> Steps to re-install Office
> 
> <http://www.entourage.mvps.org/install/reinstall_steps.html>
> 
> Let me know what you find.



The information contained in this message and any attachment may be
proprietary, confidential, and privileged or subject to the work
product doctrine and thus protected from disclosure.  If the reader
of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended
recipient, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
If you have received this communication in error, please notify me
immediately by replying to this message and deleting it and all
copies and backups thereof.  Thank you.



From roger at rogercohen.com  Fri Oct 30 14:30:09 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Fri, 30 Oct 2009 14:30:09 -0400
Subject: Office 2004 to Office 2008, and Junk Behavior
In-Reply-To: <C71074DD.15057%dianeross@mvps.org>
Message-ID: <C710A8F1.7561B%roger@rogercohen.com>

Diane Ross <dianeross at mvps.org> wrote on 10/30/09 1:47 PM:

> On 10/30/09 10:12 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:
> 
>> Seems good, but installation was not perfectly smooth.  I installed Office
>> 2008, and let it then run its two updates.
> 
> Have you restarted after updating?

Hmmm... Can't remember.  I did what MS told me... Marching blindly into the
abyss.

I certainly have restarted the Mac since then, but I don't think I restarted
the Mac right after updating MS Office 2008.



 
>> I then opened each application, Entourage last.  Word crashed several times
>> when I was changing preferences and closing the preferences window.  It
>> seems stable now.
> 
> Did you delete font caches and the duplicate fonts installed by Snow Leopard
> that have newer versions?

This was a virgin Mac.  Snow Leopard was on it, and I then installed MS
Office 2008.

So... What font caches and duplicate fonts am I seeking, and where are they
located?  How will I know which are the ones installed by Snow Leopard, and
which are the newer MS versions?





 
> I do suggest that you verify the new 08 Identity. Even though it imported,
> some imported Identities can contain problems.
> 
> Under File --> Export, select "items to an Entourage archive"  --> all
> items.
> 
> If there is corruption this will fail. If it completes, this indicates your
> database is good. However there is other data in the database other then
> your items that might not show problems right away. Using the .rge file you
> can create a new Identity that would be squeaky clean.

Are you suggesting that in new Entourage 2008 that I export my Main Identity
as .rge and then import that back into Entourage?

If so, will my address book, accounts, categories, rules, etc. be intact?




> See this image for some of the new features in 08. Also in Address Book
> there is a first name, last name column. You can get rid of the "name"
> column now.
> 
> <http://www.entourage.mvps.org/2008/main_window.html>

> Soft Delete Junk
> <http://www.entourage.mvps.org/downloads/scripts/Soft_Delete_Junk_Mail%20.zip>
> 
> Nuke Messages
> <http://www.entourage.mvps.org/downloads/scripts/Nuke.zip>


Thanks for all of that!




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From julianv at mindspring.com  Fri Oct 30 15:23:47 2009
From: julianv at mindspring.com (Julian Vrieslander)
Date: Fri, 30 Oct 2009 12:23:47 -0700
Subject: Office 2004 to Office 2008, and Junk Behavior
In-Reply-To: <C710A8F1.7561B%roger@rogercohen.com>
Message-ID: <C7108B53.1EF03%julianv@mindspring.com>

On 10/30/09 11:30 AM, "Roger Cohen" <roger at rogercohen.com> wrote:

> So... What font caches and duplicate fonts am I seeking, and where are they
> located?  How will I know which are the ones installed by Snow Leopard, and
> which are the newer MS versions?


Remove these fonts from /Library/Fonts/Microsoft

                Andale Mono
                Arial
                Arial Black
                Arial Narrow
                Arial Rounded Bold
                Brush Scripf.ttf
                Comic Sans MS
                Georgia
                Impact
                Tahoma
                Times New Roman
                Trebuchet MS
                Verdana
                Wingdings 2
                Wingdings 3

I just trashed them.  If ever I need to reinstall them, I can get them from
the Office installer disk.

It's also possible to disable duplicated fonts, using the Font Book app.
But deleting them is easier.  Furthermore, I recall reading that Font Book's
disabled font settings are lost (and must be reconfigured) when you do a
Preferences Repair, or maybe something else...
  
-- 
Julian Vrieslander <julianv at mindspring.com>



From roger at rogercohen.com  Fri Oct 30 15:58:14 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Fri, 30 Oct 2009 15:58:14 -0400
Subject: Office 2004 to Office 2008, and Junk Behavior
In-Reply-To: <C7108B53.1EF03%julianv@mindspring.com>
Message-ID: <C710BD96.75629%roger@rogercohen.com>

Julian Vrieslander <julianv at mindspring.com> wrote on 10/30/09 3:23 PM:

> Remove these fonts from /Library/Fonts/Microsoft
> 
>                 Andale Mono
>                 Arial
>                 Arial Black
>                 Arial Narrow
>                 Arial Rounded Bold
>                 Brush Scripf.ttf
>                 Comic Sans MS
>                 Georgia
>                 Impact
>                 Tahoma
>                 Times New Roman
>                 Trebuchet MS
>                 Verdana
>                 Wingdings 2
>                 Wingdings 3



Thanks for that!


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From rmkriss at att.net  Fri Oct 30 16:02:31 2009
From: rmkriss at att.net (Richard Kriss)
Date: Fri, 30 Oct 2009 15:02:31 -0500
Subject: Office 2004 to Office 2008, and Junk Behavior
In-Reply-To: <C710BD96.75629%roger@rogercohen.com>
Message-ID: <C710B087.65DC%rmkriss@att.net>




On 10/30/09 2:58 PM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> Julian Vrieslander <julianv at mindspring.com> wrote on 10/30/09 3:23 PM:
> 
>> Remove these fonts from /Library/Fonts/Microsoft
>> 
>>                 Andale Mono
>>                 Arial
>>                 Arial Black
>>                 Arial Narrow
>>                 Arial Rounded Bold
>>                 Brush Scripf.ttf
>>                 Comic Sans MS
>>                 Georgia
>>                 Impact
>>                 Tahoma
>>                 Times New Roman
>>                 Trebuchet MS
>>                 Verdana
>>                 Wingdings 2
>>                 Wingdings 3
> 
> 
> 
> Thanks for that!

Roger,

The quick way to check for dups is to use your Font Book and look
for the yellow triangles.   I just checked and I still have a dup on
the Georgia.  Thanks for the posting to remind me to double check

Dick



From roger at rogercohen.com  Fri Oct 30 16:08:23 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Fri, 30 Oct 2009 16:08:23 -0400
Subject: Office 2008 Fonts - Palatino Linotype
In-Reply-To: <C7108B53.1EF03%julianv@mindspring.com>
Message-ID: <C710BFF7.75630%roger@rogercohen.com>

Julian Vrieslander <julianv at mindspring.com> wrote on 10/30/09 3:23 PM:

> Remove these fonts from /Library/Fonts/Microsoft


Now, I need to figure out where I can get a good Mac version of Palatino
Linotype.

NSF and NIH require grant applications to be submitted in Palatino Linotype,
not Palatino.

I converted Windows versions of those fonts a long time ago (can't remember
how), but I would like to have virgin copies that are native for the Mac.



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From LWilliams at his.com  Fri Oct 30 16:11:55 2009
From: LWilliams at his.com (Lindsley Williams)
Date: Fri, 30 Oct 2009 16:11:55 -0400 (EDT)
Subject: Office 2008 Fonts - Palatino Linotype
In-Reply-To: <C710BFF7.75630%roger@rogercohen.com>
References: <C710BFF7.75630%roger@rogercohen.com>
Message-ID: <46166.63.146.184.126.1256933515.squirrel@mail.his.com>




Have you asked either NIH or NSF to post such fonts on their websites
if they impose such a requirement?
> Julian Vrieslander
<julianv at mindspring.com> wrote on 10/30/09 3:23 PM: 
> 
>> Remove these fonts from /Library/Fonts/Microsoft 
> 
> 
> Now, I need to figure out where I can get a good Mac
version of Palatino 
> Linotype. 
> 
> NSF and NIH
require grant applications to be submitted in Palatino 
>
Linotype, 
> not Palatino. 
> 
> I converted
Windows versions of those fonts a long time ago (can't 
> remember

> how), but I would like to have virgin copies that are native
for the Mac. 
> 
> 
> 
>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
> Roger S. Cohen,
President, Cohen International 
> roger at rogercohen.com
http://www.rogercohen.com 
> Voice: +1 (845) 358-8936 Fax: +1
(845) 358-8937 
> 
> 
> -- 
> YouTalk
mailing list 
> List address: youtalk at entourage.mvps.org 
> List information:
http://entourage.mvps.org/support_options/list.html 
> List
moderator: listmom at entourage.mvps.org, dianeross at mvps.org 
> To
unsubscribe: 
>
mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe 
>


From dianeross at mvps.org  Fri Oct 30 16:12:06 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 30 Oct 2009 13:12:06 -0700
Subject: Office 2004 to Office 2008, and Junk Behavior
In-Reply-To: <C710A8F1.7561B%roger@rogercohen.com>
Message-ID: <C71096A6.150B3%dianeross@mvps.org>

On 10/30/09 11:30 AM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> I certainly have restarted the Mac since then, but I don't think I restarted
> the Mac right after updating MS Office 2008.

See "Restarting your computer after an update is important""

<http://blog.entourage.mvps.org/2009/08/restarting_after_an_update_is_import
ant.html>

Or
<http://tinyurl.com/rchpyh>

> This was a virgin Mac.  Snow Leopard was on it, and I then installed MS
> Office 2008.
> 
> So... What font caches and duplicate fonts am I seeking, and where are they
> located?  How will I know which are the ones installed by Snow Leopard, and
> which are the newer MS versions?

Julian listed the fonts for Office, but you should run Font Book validation
after you install other applications like Adobe because they install a lot
of fonts.

Tip: If you select all fonts in Library/Fonts and color code them with a
label, you can check the folder after an install to see what was added and
color code them for that application.

For more details on deleting the Microsoft fonts....

Fonts to delete after installing Snow Leopard
<http://www.entourage.mvps.org/troubleshoot/remove_fonts_snowleopard.html>

-- 
Diane 



From roger at rogercohen.com  Fri Oct 30 16:21:42 2009
From: roger at rogercohen.com (Roger S. Cohen)
Date: Fri, 30 Oct 2009 16:21:42 -0400
Subject: Office 2008 Fonts - Palatino Linotype
In-Reply-To: <46166.63.146.184.126.1256933515.squirrel@mail.his.com>
Message-ID: <C710C316.756FF%roger@rogercohen.com>

Lindsley Williams <LWilliams at his.com> wrote on 10/30/09 4:11 PM:

> Have you asked either NIH or NSF to post such fonts on their websites
> if they impose such a requirement?


I should clarify.  NSF permits the use of Palatino for Mac, and Palatino
Linotype for Windows.

My clients send me documents, which they have prepared in Word Windows,
employing the Palatino Linotype typeface.  When I open them on the Mac, they
look all screwy if Palatino Linotype is not installed.  I couldn't find it
for the Mac, so I converted the Windows font (somehow).

Their documents look OK now, but pagination is always a bit off.  I can't
tell if that is a typeface fault, a Word Windows vs. Word Mac fault, a Word
Windows version idiosyncrasy, or some combination.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
roger at rogercohen.com     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937



From dianeross at mvps.org  Fri Oct 30 16:27:00 2009
From: dianeross at mvps.org (Diane Ross)
Date: Fri, 30 Oct 2009 13:27:00 -0700
Subject: Office 2008 Fonts - Palatino Linotype
In-Reply-To: <C710BFF7.75630%roger@rogercohen.com>
Message-ID: <C7109A24.150BF%dianeross@mvps.org>

On 10/30/09 1:08 PM, "Roger S. Cohen" <roger at rogercohen.com> wrote:

> Now, I need to figure out where I can get a good Mac version of Palatino
> Linotype.

<http://www.linotype.com/1317/palatino-family.html>  Not free.

<http://www.fontemple.com/key-palatino_linotype_gratis_mac.html>
This page has some that are free

-- 
Diane 



From LWilliams at his.com  Fri Oct 30 17:24:42 2009
From: LWilliams at his.com (Lindsley Williams)
Date: Fri, 30 Oct 2009 17:24:42 -0400
Subject: Office 2008 Fonts - Palatino Linotype
In-Reply-To: <C710C316.756FF%roger@rogercohen.com>
Message-ID: <C710D1DA.1BF7E%LWilliams@his.com>

OFFLINE

FWIW, I have found sometimes that pagination is affected by margin settings
or limits of *your* printers vis-?-vis those in the realm of the original
writer/editor.  Could that be the case here?  If so, can you "fake" it by
loading the drivers for the original printer and "print" from there (at
least previews?) and get things to line up?

L
-- 

    Lindsley Williams / LWilliams at his.com

     (202) 537-4884 / Home/Office Telephone, and Primary Voice Mail
    (202) 246-4814 / Cellular Telephone, Pager, Secondary Voice Mail
* NEW (206) 203-4362 / Facsimile-Forwarding (Becomes E-mail Image)

        3307 Highland Place, NW -- Washington, D.C. 20008-3234



> From: "Roger S. Cohen" <roger at rogercohen.com>
> Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
> <youtalk at entourage.mvps.org>
> Date: Fri, 30 Oct 2009 16:21:42 -0400
> To: YouTalk Entourage List <youtalk at entourage.mvps.org>
> Conversation: Office 2008 Fonts - Palatino Linotype
> Subject: Re: Office 2008 Fonts - Palatino Linotype
> 
> Lindsley Williams <LWilliams at his.com> wrote on 10/30/09 4:11 PM:
> 
>> Have you asked either NIH or NSF to post such fonts on their websites
>> if they impose such a requirement?
> 
> 
> I should clarify.  NSF permits the use of Palatino for Mac, and Palatino
> Linotype for Windows.
> 
> My clients send me documents, which they have prepared in Word Windows,
> employing the Palatino Linotype typeface.  When I open them on the Mac, they
> look all screwy if Palatino Linotype is not installed.  I couldn't find it
> for the Mac, so I converted the Windows font (somehow).
> 
> Their documents look OK now, but pagination is always a bit off.  I can't
> tell if that is a typeface fault, a Word Windows vs. Word Mac fault, a Word
> Windows version idiosyncrasy, or some combination.
> 
> 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Roger S. Cohen, President, Cohen International
> roger at rogercohen.com     http://www.rogercohen.com
> Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937
> 
> 
> --
> YouTalk mailing list
> List address: youtalk at entourage.mvps.org
> List information: http://entourage.mvps.org/support_options/list.html
> List moderator: listmom at entourage.mvps.org, dianeross at mvps.org
> To unsubscribe: mailto:youtalk-request at entourage.mvps.org?subject=unsubscribe



From rmkriss at att.net  Sat Oct 31 22:50:51 2009
From: rmkriss at att.net (Richard Kriss)
Date: Sat, 31 Oct 2009 21:50:51 -0500
Subject: How to Obtain a Fresh Utility
Message-ID: <C71261BB.666A%rmkriss@att.net>

The past two times Entourage 12.2.1 has indicated I needed
to rebuild the database the Microsoft Database Utility.app has
done a good job; however, it failed to finish the last step.  It
hung at the end of the last verification pass.

The rebuild worked and Entourage works but I think there is
something wrong with the Microsoft Database Utility and would
like to replace it before I have to use it.

Where can you obtain a fresh replacement?

My Microsoft Database Utility.app is version 12.2.0 created
Dec 3, 2007 and modified September 7, 2009

From dianeross at mvps.org  Sat Oct 31 23:46:23 2009
From: dianeross at mvps.org (Diane Ross)
Date: Sat, 31 Oct 2009 20:46:23 -0700
Subject: How to Obtain a Fresh Utility
In-Reply-To: <C71261BB.666A%rmkriss@att.net>
Message-ID: <C712529F.15251%dianeross@mvps.org>

On 10/31/09 7:50 PM, "Richard Kriss" <rmkriss at att.net> wrote:

> Where can you obtain a fresh replacement?

There is no replacement. Usually it's lack of free space on your hard drive
that causes the error. You can also watch the Microsoft Database daemon in
Activity Monitor when you rebuild. This will quit when it's complete. The
progress bar in the utility isn't very accurate. I've seen it say finishing
in a couple of minutes and it took another 30 minutes.

-- 
Diane