[IPAC-List] Customer Service Position Description

[Joel Wiesen]

How typical is it to include phrases like, "Maintains a positive 
attitude" in a customer service position description?

Are there other such phrases that are often used to describe duties or 
skills?

Might you be able to share some sample position descriptions that use 
such phrases?

Thx.

Joel


-- 
Joel P. Wiesen, Ph.D., Director
Applied Personnel Research
62 Candlewood Road
Scarsdale, NY 10583-6040
(617) 244-8859
http://appliedpersonnelresearch.com