[IPAC-List] Critical incidents

[Patrick McCoy]

Hi Eileen,
 
Building on John's idea, you might get some ideas for situations by
contacting people working in the Employee Assistance Program or by
talking with counsellors or ombudsmen/women.  It would, of course, be
necessary to be careful about info that could possibly identify
individuals.
 
Pat McCoy, Ph.D.
Ottawa, Canada
 


>>> "John Ford" <johnf at us.net> 2011/05/19 12:39 PM >>>

I've seen help desk records be quite useful for some jobs.  Both as a
direct
source of problems and solutions and as materials for subject-matter
experts
to review to produce critical incidents.

--
John M. Ford, Ph.D.
Senior Research Psychologist
Office of Policy and Evaluation
U.S. Merit Systems Protection Board
john.ford at mspb.gov  /  johnf at us.net

-----Original Message-----
From: ipac-list-bounces at ipacweb.org
[mailto:ipac-list-bounces at ipacweb.org]
On Behalf Of Eileen Donoghue
Sent: Thursday, May 19, 2011 9:07 AM
To: ipac-list at ipacweb.org
Subject: [IPAC-List] Critical incidents

"When subject matter experts have limited availability to provide
critical
incidents for use in developing situational judgment test items, what
other
sources of information on critical incidents have you found to be
useful?" 

Eileen Donoghue, Ph.D.
8 Rue de Matane
Cantley, Quebec
J8V 2V4
Phone: 819-607-0578
Fax: 819-607-0623
edonoghue at videotron.ca


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