[IPAC-List] Critical incidents

[John Ford]

I've seen help desk records be quite useful for some jobs.  Both as a direct
source of problems and solutions and as materials for subject-matter experts
to review to produce critical incidents.

--
John M. Ford, Ph.D.
Senior Research Psychologist
Office of Policy and Evaluation
U.S. Merit Systems Protection Board
john.ford at mspb.gov  /  johnf at us.net

-----Original Message-----
From: ipac-list-bounces at ipacweb.org [mailto:ipac-list-bounces at ipacweb.org]
On Behalf Of Eileen Donoghue
Sent: Thursday, May 19, 2011 9:07 AM
To: ipac-list at ipacweb.org
Subject: [IPAC-List] Critical incidents

"When subject matter experts have limited availability to provide critical
incidents for use in developing situational judgment test items, what other
sources of information on critical incidents have you found to be useful?" 

Eileen Donoghue, Ph.D.
8 Rue de Matane
Cantley, Quebec
J8V 2V4
Phone: 819-607-0578
Fax: 819-607-0623
edonoghue at videotron.ca