[IPAC-List] training needs assessment

[Dennis Doverspike]

Megan

I find it depends on the type of training, type of job, and level of detail
needed.

One place to start that human resource job analysts often forget about is
ISO 9000 task lists. Those are often quite detailed, more detailed than
most of our job analyses. If you really need detailed information, you can
always use more of a human factors type detailed task-motion analysis, if
that is appropriate to your situation.

Another approach is the classic critical incident methodology. The
collection of critical incidents provides the following 1) what went right
and why 2) what went wrong and why and 3) I find rich stories to add to the
tailoring of your training to the organization or employee group. For
example, in safety training it is one thing to here the generic story about
the employee who died before the wedding because they forgot to lockout and
quite another thing to hear the story about someone working on the same
machine you are or that you knew. I am sure you can find a great deal of
information on uses of critical incident methods.

That is it for now.

Dennis

On Wed, Nov 30, 2011 at 1:52 PM, Megan Paul <mpaul2 at unl.edu> wrote:


> I'm starting to develop a training program for a newly created job and

> would like to gather task and KSA judgments from incumbents (the job was

> created a year ago and the learning has come mostly from OJT until now). I

> don't think the more general type of 'when needed' question (before hire,

> after hire) will provide the kind of detail that is sufficient for

> developing training. I realize importance and frequency are a start, and

> 'difficulty to learn' might get me closer, but does anyone have other,

> perhaps more narrow, questions that are useful for guiding training

> decisions? I can certainly make up my own but I thought that seeing other

> ideas my spur my thinking.

>

> Thanks,

> Megan

>

>

> Megan E. Paul, Ph.D.

> Research Assistant Professor

> University of Nebraska-Lincoln

> Center on Children, Families, and the Law

> 206 S. 13th Street, Suite 1000

> Lincoln, NE 68588-0227

>

> (402) 472-9812 Office

> (402) 472-8412 Fax

>

>

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-- 
Dennis Doverspike, PhD., ABPP
Licensed Psychologist, #3539 (OHIO)
Independent Consultant
Professor of Psychology, University of Akron
dennisdoverspike at gmail.com

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