[IPAC-List] In-Baskets

[keith.poole at phoenix.gov]

The only job where we still do this on a regular basis is Police Sgt.  Our 
in-basket is all hard copy but may contain printed emails for example, in 
addition to phone messages, bulletins, reports, etc.  In our process the 
focus is prioritizing and determining next actions, so they don't 
typically have to compose an email, or actually make a phone call, they 
just have to say they will.  To increase realism, assuming your process 
has multiple steps, you can have an in-basket item 'rear it's head again' 
in a later phase, such as an oral board, a mock squad briefing, etc. 
("Sarge, did you see my request for....?", or "What problems do you 
foresee in implementing the new policy described in the in-basket 
bulletin?").

Keith Poole
Human Resources Supervisor
City of Phoenix HR Department
135 N 2nd Ave
Phoenix, AZ  85003
Phone: (602) 262-7140
Fax: (602) 495-5498
Email:  keith.poole at phoenix.gov



"Patrick McCoy" <Patrick.McCoy at psc-cfp.gc.ca> 
Sent by: ipac-list-bounces at ipacweb.org
12/14/2011 10:05 AM

To
<IPAC-List at ipacweb.org>
cc

Subject
[IPAC-List] In-Baskets







I am currently doing some work with a student on in-baskets and we
would like to benefit from your collective expertise.
Does anyone know of any recent articles on in-baskets/e-trays? Most of
what we are coming up with is a bit dated.  Is anyone using a commercial
product that is working well? Also, are there any multimedia or
computerized tools out that increase realism or simplify scoring?
Would love to hear from you.
Pat McCoyOttawa, Canada

>

This e-mail message is intended for the named recipient(s) and may
contain information that is privileged, confidential and/or exempt from
disclosure under applicable law. Unauthorized disclosure, copying or
re-transmission is prohibited. If you are not a named recipient or not
authorized by the named recipient(s), or if you have received this
e-mail in error, then please notify the sender immediately and delete
the message and any copies.
 >
Ce courriel est destiné exclusivement au destinataire mentionné en titre
et peut contenir de l'information privilégiée, confidentielle ou
soustraite à la communication aux termes des lois applicables. Toute
divulgation non autorisée, toute reproduction ou réacheminement est
interdit. Si vous n'êtes pas le destinataire de ce courriel, ou n'êtes
pas autorisé par le destinataire visé, ou encore, si vous l'avez reçu
par erreur, veuillez le mentionner immédiatement à l'expéditeur et
supprimer le courriel et les copies. 

_______________________________________________________
IPAC-List
IPAC-List at ipacweb.org
http://www.ipacweb.org/mailman/listinfo/ipac-list