[IPAC-List] Using a combination of interview media

[RPClare at aol.com]

I am responding intuitively. I believe that interviewers in face-to-face  
collect more non-verbal info that would come into their decision-making 
process,  technology-assisted (Skype?) interviews also provide some of the 
non-verbal but  not as great since the visual field is limited tor 
face/face-shoulders. Phone  interviews offer the least non-verbal cues. If you have a 
multiple interview  process, I would use phone interviews for all candidates to 
keep the process as  level as possible. Once the field is narrowed, I would 
use technology-assisted  but offer candidates the option to appear for a 
face-to-face (on their own  dime). We don't reimburse local candidates for 
mileage and parking. I would then  try to "sensitize" the interviewer(s) 
regarding the possible differential impact  non-verbal communications may have. As 
an interviewer, I would want to see and  interact with candidates.but we have 
to recognize the ROI involved.  Historically, we would have either brought 
them in or merely done phone  interviews without another thought. Technology 
offers another option and helps  us realize the differences. Unfortunately, 
most public sector jurisdictions  would reject distant candidates if their 
only option was to spend the money.  Also, most managers would not want to 
forgo face-to-face to level the field for  distant candidates and would 
probably limit themselves to local candidates if  they couldn't have face-to-face 
with local candidates. 
 
 
In a message dated 3/13/2013 12:50:48 P.M. Eastern Daylight Time,  
Glen.Morry at rcmp-grc.gc.ca writes:

Hi - 
 
I have a question about what to do in a situation where  interviews for the 
same job might need to be done using different "media"  - i.e. some will be 
face-to-face, while others will be via telephone  or video-conference 
(because of travel costs, timing, or  other logistical considerations). All 
candidates would be internal,  but possibly from across the country. 
 
Bearing in mind that the (limited) research indicates there may  be 
differences in how effectively interview information is gathered, as  well as how 
ratings may be affected based on whether it is a face-to-face  or a 
"technology-assisted" interview, should we insist that the  same approach be applied 
for all candidates  (so even local candidates would get a phone interview, 
for  instance)? 
 
Are there grounds for candidates to challenge a hiring decision,  based on 
their apparently being disadvantaged by having gone through a  different 
format of interview than the other candidates? 
 
Glen Morry
RCMP


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