[IPAC-List] applicants misrepresenting their experience

Jim Kuthy jkuthy at biddle.com
Fri Sep 12 13:55:10 EDT 2014

This is one of the issues with using self reports - not everyone is truthful. The State of California went to a Training and Experience Questionnaire as its primary method for classifying job applicants for state positions and managers started to complain that many of the candidates they were receiving were not qualified for the job even though the screening process indicated they should be. In other words, the process did not appropriately differentiate between candidates' actual abilities, but instead differentiated based on their self report of their abilities (which frequently was based on incorrect or false information). I would strongly recommend using other selection devices, such as measures of knowledge, skills, and/or abilities, to confirm whether the applicant actually has the skill to perform the job.

Jim Kuthy, Ph.D.
Biddle Consulting Group, Inc.

From: Natasha K. Riley [mailto:Natasha.Riley at omes.ok.gov]
Sent: Thursday, September 11, 2014 7:05 AM
To: ipac-list at ipacweb.org
Subject: [IPAC-List] applicants misrepresenting their experience

IPAC List:

We have begun using experience-based questionnaires to rank candidates for clerical and entry level jobs where we had used multiple-choice tests before.  The questionnaire is part of each application submitted, and a separate application is required for each posted vacancy for which the applicant wants to be considered.  For those of you using these types of questionnaires, I'm wondering what you do when you see a candidate with applications for several vacancies in the same job and the answers they give are not consistent from application to application.  So, it appears that the applicant is misrepresenting his experience by giving different answers to the same questions.  Do you have procedures in place to catch this?  What do you do with the applications when you find this?  Do you remove the candidate from the lists?  If so, do they have appeal rights?

Thanks in advance for weighing in on this!

Natasha Riley
Director of Assessment and Testing Services
State of Oklahoma
Human Capital Management
Office of Management and Enterprise Services
natasha.riley at omes.ok.gov<mailto:natasha.riley at osf.ok.gov>

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