[IPAC-List] Distance Learning/Facetiming Assessors

Richard Arwood richard.arwood at comcast.net
Thu Oct 30 19:02:48 EDT 2014

Richard, I will be glad, if you wish, to speak privately with you about what
I am going to recommend, but I come from a large metro base of experience,
both as a Chief of Fire Training (1992-1997) and as Chief of Department
(2004-2008).  In my experience I have found the approaches offered by
Management and Personnel Systems (MPS) to be excellent and well-accepted by
candidates.  I also found the costs to be competitively lower than the
expenses incurred to utilize outside assessors, while witnessing broad
acceptance of results by candidates who also received direct, written
feedback regarding their own performance and a individual, personal report
to guide them in future professional development.  I believe the approaches
that you seek can be capably offered by MPS.


Mr. Richard Joines was my direct contact at MPS, and I would encourage you
to explore the options that MPS could offer you.




Best wishes...........Richard



Richard B. Arwood - Fire Chief (Retired-City of Memphis, TN)

  now residing in Collierville, TN



From: IPAC-List [mailto:ipac-list-bounces at ipacweb.org] On Behalf Of Richard
R. Carter
Sent: Thursday, October 30, 2014 5:28 PM
To: 'IPAC-List' (ipac-list at ipacweb.org)
Subject: [IPAC-List] Distance Learning/Facetiming Assessors


I have a few of questions for the collective wisdom of this group.


We in New Orleans, like many jurisdictions, currently fly in volunteer
police and fire professionals to score assessment center exercises.  This
testing plays a large role in determining promotions in NOPD and NOFD.  We
work folks hard for a week and pick up the tab for the hotel, airfare and


The Chief of our Fire Department would like for us to explore using
technology to control costs.  Specifically, his suggestion to avoid the
hotel and airfare expenses by having assessors interact only through
technology (go to meeting, skype, facetime, something along those lines). 


First, is anyone else currently doing anything like this?  If so, what
issues or concerns were faced? Even if you don't currently do this, feel
free to opine with potential issues that those considering this choice may


Also, what sort of cooperation should be expected from other jurisdictions
should we go down this path?  

That is, would folks volunteer to stay where they are and work for us for a



Rick Carter

Personnel Administrator - Test Development & Validation

New Orleans Civil Service


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